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Pros: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."

Pros: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."

Cons: "baby food could have been served baby bassinet installed only after asking multiple times"

Pros: "M"

Pros: "flights on time. special meals I ordered were provided."
Cons: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."

Pros: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Pros: "All was great, until..."
Cons: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."

Pros: "Attaturk airport, nothing about the flight itself"
Cons: "Rude staff & flight attendants."

Pros: "Good service, friendly staff."
Cons: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."

Pros: "The Airbus is such an extremely "customer oriented' airplane."

Pros: "The flight was slightly comfortable, there were more food and snacks options than in other aircraft companies."
Cons: "Some of the crew were very rude, making a point to show you that they were hassled by serving you. I thought that was poor service. The seats weren't all working so while the passenger in front of me reclined, my seat wouldn't making for a very uncomfortable flight. I thought the entire aircraft needed either renovation or retirement altogether. Old TVs and non-functioning seats, all made me kind scared of where I was tbh."

Pros: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pros: "Route"
Cons: "crew was so helpful"

Pros: "Awesome"

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."

Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Cons: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"

Pros: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Cons: "No wifi at Istanbul airport."

Pros: "Everything was very good"
Cons: "Everything"

Pros: "Enjoyed: - Service - Food - Amenities"
Cons: "Disliked: - Disembarking & embarking at Attaturk (ie. shuttle bus)"

Pros: "Window seat, decent selection of movies / shows."
Cons: "VERY small seats. Staff not very attentive."

Pros: "Very friendly and accommodating staff. Helped us with luggage. Also, the food was excellent and abundant."

Pros: "Food, service, comfort packs."

Cons: "The layover was too long."

Cons: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."

Cons: "Worst wheel chair service"

Pros: "The best flight ever!"

Pros: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Cons: "Nothing at all"

Pros: "Thank you for managing wheelchair assistance at Istanbul."
Cons: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Pros: "It was nice and easy trip to USA and back home to Moldova. Crew was attentive and helpful. Food was good and plenty to drink."
Cons: "It was red eye, and the light in the cabin did not turn off for a long time."

Pros: "We travel and used different airlines but Turkish airlines is one of the best."

Pros: "The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives."
Cons: "The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last."

Pros: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Cons: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."

Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Pros: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Cons: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."

Pros: "Flight was great, booking agents, flight attendants all superb."
Cons: "Airport in Istanbul could use an upgrade. Poor gate directions and signs. No jetways, meaning they bus you out to the plane each time. This adds to time needed to change planes and may be inconvenient for older people who struggle with climbing stairs or carrying bags."

Pros: "Almost everything. Food ..."
Cons: "Was great overall."

Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Pros: "I liked the food"
Cons: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."

Pros: "Lots of nice little amenities (lip balm, sleep mask). Tons of movies to choose from."
Cons: "Seats were small, old and uncomfortable."

Pros: "The food was acceptable for a person from the US. The seats were adequately comfortable but seats were shorter than our Istanbul to Dhaka flight."
Cons: "The leg room was too short for a six foot tall American."

Pros: "The food was excellent on this airline. The service was great. I recommend this airline."
Cons: "Sadly the airlines treat us like cattle now the way they squeeze us in like sardines in their non-adjustable seats. This appears to be true on all most airlines."

Cons: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."

Cons: "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."

Pros: "The price and timings"
Cons: "Cabin crew not accommodating as would not hang my coat which I never had any problem traveling internationally. Toilets very small and smelly. Toilet pack was good as they included slippers."

Pros: "nice large screens for entertainment."
Cons: "the cabin temperature was too warm making the flight rather uncomfortable."

Pros: "The food was perfect!"
Cons: "Neither of my flights had working TV screens on my seat."

Cons: "Turbulenca were crazy for 10 hours straight"

Cons: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Pros: "Fabulous service"
Cons: "Not a thing"

Pros: "The downstairs bathrooms were great: five roomy clean bathrooms, always one available. The crew was superb, professional, kind, capable. The entire trip was perfection. The timing of both flights, the airports, it was travel at its best. We love Lufthansa. We have tremendous confidence in them."
Cons: "The food was just okay. A better choice of wine and greater selection of spirits would be nice."

Cons: "N"

Pros: "Cuteous service"
Cons: "Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager."

Pros: "On time with good service."
Cons: "Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room."

Pros: "Great service and timeliness."
Cons: "I wasn’t offered earphone headset so I could not enjoy entertainment."

Pros: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Cons: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"

Cons: "I wish service could be a bit faster. Due to turbulence our second meal could not be served at all. Not sure why the passengers were not served as they were seated. Some passengers were served, some didn’t get served at all. It was a long journey coming from Boston. Imagine arriving home after 1 am without any food."

Pros: "Comfort, food, service - all were superb."
Cons: "Can't think of a thing."

Pros: "Very friendly stewards, great in lounge boarding for Gold members, great to have sparkling wine as a choice for economy too!"
Cons: "Tiny chairs, tiny leg room, crappy airplane food"

Pros: "Good food and movies"
Cons: "seat had problems mechanically"

Pros: "The in flight entertainment was good and the crew was very nice, my flight was early and the boarding was very efficient. The meal was simple but good and warm. The plane was very new and clean."
Cons: "The seats could've been wider with more leg room, I ended up slightly squished for my flight which was from Boston to Munich"

Pros: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
Cons: "the food was on medium level compared to other airlines."

Pros: "Planes were new. Delayed flights but caught up by staff."
Cons: "Food was terrible. Check in process chaotic. Service was fair."

Pros: "Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!"

Pros: "The flight was on time. The crew was friendly and efficient."

Pros: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Cons: "Food was ok"

Pros: "Safety and ease of flying- cleanliness too"
Cons: "No food at all! The system for getting food was unclear."

Pros: "Excellent service....very comfortable."

Pros: "Clarity of informations"
Cons: "Every thing"

Cons: "My entertainment screen did not work even after being reset twice. And the flight was too full to move."

Pros: "Uneventful."
Cons: "And packed in like rolled up silk undergarments."

Pros: "Food wine and professional courteous staff. So much nicer than American airlines"

Pros: "Clean, comfortable, good blankets and lighting. Perfect for what I needed."

Pros: "N/A"
Cons: "Missed my flight because of other flight delayed. I had to rerouted through 2 extra airports."

Pros: "Dinner was good fairly interesting and wholesome. I appreciated having real silverware, albeit only 3/4 of normal size. But for an 8:35 flight, most people would have already eaten. In contrast, 'breakfast' was a muffin, small cup of sliced fruit, and a granola bar. For a flight leaving at 8:30 pm and arriving at 10 AM, I would think breakfast, not dinner, would get the emphasis. Did get some free wine with dinner."
Cons: "$35 bucks per flight leg to reserve your seat seems rude and harsh. THey don't tell you til AFTER you book the flight that seat selection is extra - spendy extra... Rude."

Pros: "Comfort, choice in movies, leg room, toilets on one level and plenty, staff helpful"

Cons: "Direct flight, 10 days ago. Still missing a suitcase."

Pros: "Great food, on time arrival"
Cons: "Seats are very tight."

Pros: "Overall the flight was mostly fine. It was a huge plane, but boarding and exiting were efficiently handled by the crew. The seats were comfortable and there was sufficient leg room. Meals were totally acceptable for an international flight, and the complimentary booze was immensely appreciated."
Cons: "My biggest gripe, however, was with the malfunctioning entertainment system directly in front of my wife's seat. The screen intermittently flickered on and off, and would go black for long streches of time. Kudos to the attentive crew for trying their best to fix the device during the flight, but their efforts did not solve the problem. It was disappointing not to have a working entertainment system for such a long international flight--it would have made the experience much more comfortable and enjoyable."

Pros: "The entertainment was terrific for a long flight. Staff was friendly and helpful."

Pros: "The service was very good throughout the whole trip."

Pros: "The staff were excellent. Very friendly and accommodating. I for got her name but the attendant who greeted us at our seats (57h & k) was so sweet. She made my wife and feel vey comfortable. Very attentive. We also trust Lufthansa to be on top of things"
Cons: "Sitting in a plane on a long flight but the staff made it easier and the entertainment options were very good."

Pros: "To compare with most of the company, you are in the top. I like the fact that the boarding was done well, the crew is efficient, quite, legroom, corridor room, may be the food can be improved. Quite and relaxing flight. I really appreciated."

Pros: "Comfort, pleasant, and efficiency"
Cons: "Food seems an afterthought in an otherwise top-notch business"

Pros: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Pros: "Cabin Crew was very pleasant and supportive of families with children"
Cons: "The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort."

Pros: "The whole flight went in time and all was well..."
Cons: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."

Cons: "No room in the seats. The food was poor. Pasta very dry tastless. 3 tbs if salad. One bite of desert."

Pros: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Cons: "Boarding was a bit chaotic."

Pros: "Comfortable seat, good entertainment"
Cons: "Nothing"

Cons: "There was no indication at Kayak that there is a charge to pick a seat before the day of the flight. I understand premium choice, but this was for every seat reservation. The seats were not very comfortable."

Pros: "Most everything"
Cons: "Flight left an hour late and with no explanation"

Pros: "The service"
Cons: "None"

Cons: "The delay, otherwise fine"

Pros: "The in flight entertainment and food were fantastic, the crew was friendly, and everything was very clean."
Cons: "The connecting flight was late."

Pros: "Flights were not full, very nice! Entertainment system was vast and the quality was great, brand new movies and shows."
Cons: "More than one type of beer please, I was economy class so comfort will always me just ok, nothing to really be done there"

Pros: "Nothing"
Cons: "Everything, this was a total nightmare, my flight left Boston two hours late and my connecting flight in Munich had already left for Pisa. They then put me on a flight that day to Rome so I could get a flight from there to Pisa and when I got to Rome they ended up printing me a wrong boarding pass to Pisa and I ended up in Florencewhich I then had to take a train to Pisa because there were no other flights going to Pisa from Florence that day and the topper is I still have no luggage as they LOST it."

Pros: "Got free upgrade to business class. Amazing experience."

Cons: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Pros: "Professional crew"
Cons: "Depart on time"

Pros: "Nothing"
Cons: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Pros: "The crew was so friendly"

Pros: "The cleanest of the airport and the airplane"
Cons: "The 15 hours layover"

Pros: "Perfect timing between flights."
Cons: "A small sandwich would have been nice:)"

Pros: "Good entertainment choices."
Cons: "Seat could be more comfortable"

Pros: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Cons: "The food. It was okay."

Cons: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Pros: "The crews are very polite."

Pros: "Good attention and food"

Pros: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"

Pros: "The stewardess is very polite and accommodating n"
Cons: "Nothing"

Pros: "Again as in previous flight very efficient professional and pleasant staff ."
Cons: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Pros: "Staff were always courteous."

Pros: "Crew"
Cons: "Space between seats"

Pros: "Except eventually delay, the flight experience is good."

Pros: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Cons: "All was great."

Pros: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Pros: "Short flight and got a snack"
Cons: "Boarding was a hassle"

Pros: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Cons: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Cons: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Pros: "Vino in Plastic cups from 1L"
Cons: "Could Food"

Pros: "thanks for the trip. all the way was fast and comfortable)"

Pros: "It was fine"

Cons: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Pros: "Great experience, friendly crew!"

Pros: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Pros: "Nice"
Cons: "Food"

Pros: "staff realy nice enough room for legs good food"

Cons: "LOST BAGGAGE !!!!!!!"

Cons: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Cons: "The departing time is quite bad 4:20 in the morning"

Pros: "The venue was overall ok"

Pros: "Leg room, kind staff in the airplane"
Cons: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Cons: "Please change food, enough of pasta every time."

Pros: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

Pros: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Pros: "The overall flight wads excellent."
Cons: "Boarding on the return flight was poorly handled as there was no organized boarding."

Pros: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Pros: "Glad to have coffee and sweet treat. Attentive and pleasant crew."

Cons: "No soap in the toilets"

Pros: "Nothing special - nice crew"

Pros: "Everything"
Cons: "Nothing"

Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"

Pros: "It was a nice surprise that they don't charge for alcohol, even I didn't order any. Just the fact that they aren't greedy!!! Second is that the staff is really friendly, the seats are comfy... Many choices of tv and movies"
Cons: "Nothing!!! Everything was great!!! And specially the Vienna airport!!! Supper compy"

Pros: "Cordial staff, on time flight, and tasty meals."

Pros: "Nice flight..friendly staff, tasty food, and on time arrivals."
Cons: "I did not like vendors at the Vienna airport charging me 2 dollars U.S. for 1 Euro. When checking the exchange rates the next day it was $1.15 per Euro.. I feel taken advantage of paying $44.00 U.S. for a snack that was 22 Euros. It happened again with another vendor there..$6.00 for a 3 Euro small bottle of water."

Cons: "Sorry the attitude to help people after a cancelled flight is sucks,"

Pros: "Impressed with food and crew!!"

Pros: "Problems started at check in and it went downhill from there"
Cons: "Customer service mostly"

Pros: "Crew were wonderful."
Cons: "It would be good if ba could stop losing my luggage."

Pros: "Wonderful crew!"
Cons: "It is impossible to get comfortable in those seats."

Pros: "Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask ."
Cons: "27D has got those awful metal boxes under the seat in front ."

Pros: "Direct boarding from business class lounge!"

Cons: "i was asked to pay to check in my luggage :("

Pros: "BA lounge at Boston Airport"
Cons: "Departure delayed more than 2 hours"

Pros: "Boarding process was very orderly. The 2-4-2 seating arrangement is quite nice for economy as it is a bit more spacious & comfortable. Sat in window seat with a huge compartment storage next to me by window - great for easy access to electronics, etc.. Great movie selection. Short and efficient flight and my fears about basic economy ticket were dissipated as I was able to check a bag and get better seat assignment at airport."
Cons: "Slow service, not served dinner until almost 10pm. Lights were never turned down so difficult to sleep altho I had eye mask and noise cancelling headphones. Seats are not super comfortable but if you bring neck pillow and blanket it’s better."

Pros: "I’m always impressed with the friendly and caring nature of the British Airlines staff. They always go the extra mile (or km) to make sure that you’re happy."
Cons: "The food, but who flys for the meal"

Cons: "Flight delayed"

Cons: "Too many delays"

Pros: "Terrible food. The food will actually make you sick."
Cons: "Charge extra for food but provide food that will not make you sick."

Pros: "Entertainment on board"
Cons: "Late. No other flights to Milan for 12 plus hours. Rerouted to a different airport. Rental car at Mxp so have to taxi back and forth. Missed tours etc. no apparent reason for being late. Weather was fine."

Pros: "Flight left on time, plane was clean, entertainment options were good and flight attendants were cordial."
Cons: "Food was marginal- avoid the chicken curry."

Pros: "Missed my connection. Been at airport 6 hrs to get to Milan"
Cons: "Boston crew not checking me in and missing my connection"

Pros: "Crew was great, food was excellent."

Cons: "4-hour delay, switched to other flight. Luckily I wasn't in too much of a rush."

Pros: "nothing"
Cons: "Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London."

Pros: "Nice new plane, great staff, decent comfort"
Cons: "Boarding was slow - also such a fuss made about the difference of services in each class -"

Pros: "The staff was very friendly, responsive, and helpful. They made sure we had timely service for all aspects of the trip. Business class was comfortable."
Cons: "Food had a bit too much sodium. Not a wide enough movie selection in the entertainment."

Cons: "Seat was very uncomfortable and food was not good! Staff was so so!"

Pros: "The crew was very nice, and I enjoyed the complimentary glass of wine with the meal!"
Cons: "The entertainment was kind of blah and the food was horrible."

Pros: "I always try to fly British Airways whenever possible."

Pros: "Flight crew"
Cons: "Seat uncomfortable and hard to recline. Headphones only worked in left ear. Breakfast snack a joke."

Pros: "Very much enjoyed the pleasant flight attendants. And we enjoyed the complimentary cocktails"
Cons: "The curry chicken was horrible, sorry."

Pros: "The crew and assistants were excelent"

Pros: "Got my bags faster than any other flight I've had."

Pros: "crew was very welcoming which made our journey very comfortable"

Pros: "Timely boarding and arrival. Friendly service."
Cons: "The entertainment was not really good - very few movie options. Food was so-so, not really anything as good as it can be."

Pros: "The entertainment controls give many options which is nice to help pass the time."
Cons: "The attendants were not as helpful as I thought they should have been and actually were a bit unpleasant."

Pros: "Great service"

Pros: "Entertainment, timely boarding"
Cons: "Delayed landing, one or the attendants was very rude"

Pros: "The premium economy made for a much more comfort and enjoyable experience."

Cons: "Lost luggage"

Pros: "On time."
Cons: "Economy seat space is inappropriate for any paying customer."

Pros: "Good entertainment options, crew was nice, ride was smooth."
Cons: "I had a very tight layover and it took forever to get off of the plane, I nearly missed my next flight - it would be nice if short layover passengers got de-boarding priority."

Pros: "The staff was polite and the entertainment was good. The seats were ok."
Cons: "It was too cold, even after throwing the blanket over me. The breakfast was disappointing, just a small granola bar to eat, more like a snack then bfast. They did not distribute the hot towels or wipes after waking us up."

Pros: "Courteous service"
Cons: "N/a"

Cons: "they have removed the eye mask and toothbrush from the long-haul night life kit. Also the new seat have different headrests, that don't bend"

Cons: "The seats go very far back which makes it extremely uncomfortable when the person in front of you has it all the way down the entire flight. Left me no room to put my tray down."

Cons: "I was unable to check-in online or select seats, and was thus relegated to a middle seat. Never happens when I book directly at ba.com - so clearly, they penalize people who book through an airfare wholesale site. In addition, they typically offer an upgrade promotion ($$) online or at time of check-in, but when I asked they said they weren't offering any - despite a colleague who booked directly on ba.com being offered one. Won't ever make that mistake again - not worth it."

Cons: "The first beverage service on the flight was 30 min before landing."

Pros: "Seats great"

Pros: "Very smooth, easy to book special meal. Helpful attendants"
Cons: "It was all godd-only wished I had direct all the way"

Pros: "Food"
Cons: "Nothing"

Pros: "Food was OK, crew was nice. I loved having my own TV and access to movies, games, series, etc."
Cons: "What I really dod not enjoy is the seats. They are extremely small and tight. I literally was pressed between the two people sitting next to me. I didn't have space to even bend down to grab my bag.I could not sleep a wink and was extremely hot."

Cons: "Incredibly, when we went to the British Airways desk to check in they said they didn't have our tickets (!). They put us on standy-by even though we'd booked the tickets and paid in full seven months in advance. Once we eventually got on the plane, it blew a tire on the tarmac and took five (!) hours to fix. There was another short delay finding a gate once we landed in Heathrow, then they lost my luggage and I've yet to receive it. Far and away the worst flight I've ever taken. Avoid BA if you can."

Pros: "we got on the plane fast,"
Cons: "Flight was 2 hours delay leaving plaen was old and the seats were in rough shape"