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All was good, the only thing was it didn't run on time.

Overall excellent but the Captain kept the seat belt sign on for far too long, especially at the beginning and end of the flight. It was 2 hours after take-off before the crew were able to start the service (on an 11 hour night flight, reducing our sleeping time) and the seat belt sign on went on during breakfast (90 mins before landing) and was not turned off again until we landed. This made for an uncomfortable journey of trying to limit fluid intake because it was unclear when the toilets would be available for use.

Food was not good. We asked for Muslim food and it was weird tasteless type of boiled veges.

Couldn’t request a vegan meal somehow but I noticed other people getting them

United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska

They announced food service but then never came around. We also couldn’t land so kept trying to get to runway and then had to come up and go around happened like 3 times and cause the child next to me to start throwing up

Flight was canceled due to technical issue shortly before the check-in counters opened. Passengers were rebooked on a flight three days later. Request to be accommodated on Air Tahiti Nui could not be processed. Customer service sorted out the refund after calling and being put on hold for almost an hour.

The pilot tried to make up for lost time due to delays that were out of her control. She communicated the issues openly and clearly and made every effort to do what she could to alleviate issues.

2 of the 6 economy toilets were out of order. Drinks were not offered often enough - you have to order on-screen, which is often unavailable. Snacks and Milo ran out very early. Crew was fine but I think there was a sticking issue

Flight attendants are always pleasant and helpful. Pilot kept us updated.

Business class Seats on the A350 from Nan to YVR were wonderful. The flight crew was okay but could do with better training. Toilets were clean but ran out of paper towels towards the end of the flight. The food/menu and the wine offered really needs considerable improvement. Dinner options were either Bolani, a beef sandwich (even this could be made much better), or paneer butter masala. Unfortunately, if you are not a fan of Fijian food, there isn’t much choice. Dessert was either turmeric ice cream or fruits but unfortunately, they were out of fruit! So the only option was turmeric ice cream. I’m not certain how many passengers like turmeric but I am not one of them. They need to cater to a more diverse group of people. Perhaps they need a new chef? The movies& tv shows were mostly older so I didn’t find that interesting either. It was however, fun to view the plane’s exterior cameras as we take off and land. The best thing about this flight are the business class seats.

Comfortable as one can get in Economy, food was very good, staff were super friendly & efficient.

Really liked the plane and business class seat. Food was ok but could be better. Service was very good.

Better connections, much better cabin crew, much cleaner cabin that Qantas, American and probably other carriers.

Better connections, much better cabin crews, much cleaner aircraft than Qantas, American and probably others.

Fiji left without me because American Airlines was too stupid to get to LAX on time. Fiji should have offered a standby on another flight but they told me tough luck. I will never fly with this company again.

The A350 aircraft business class experience was very good. Comfortable and well appointed pod, and supplemental bed pad available for sleeping. Food was very good.

Business class seats and amenities were excellent, crew very attentive. Slept well. Food good, lounge experience nice. Would fly them again. A350 aircraft excellent, very quiet.

The flight attendants were extremely friendly and helpful. Everything ran on time. I highly recommend Fiji Airways.

The experience was lovely in every respect. The crews were delightful.

Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.

There was nothing I didn’t like, prices a little lower would help

BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.

All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing

Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.

The ride was good but no food ot entertainment hence, it was just over an hour flight.

The crew was doing their best on an old plane needing updating. Chairs that creaked and wouldn’t stay in position. My tray table was unusable as was on-board entertainment due the audio needing usb earphones (that were not provided). Prior to boarding in Toronto and despite being scheduled for a wheelchair and assistance, we were dropped off by clubcar without a wheelchair which I found myself by a gate. Due to no boarding gate assigned at that time we waited and when it was, it subsequently was moved from 64 to 95. No help could be found so I pushed my husband’s chair to that furthest gate in the airport at the highest speed possible for a 73 year old. And by that I mean I ran. It was a very stressful experience.

Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.

No snacks served! Seating in the kast row in uncomfortable.

Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.

Liked Seat space in Premium Plus Disliked delay, poor management of boarding groups, missed meal at landing.

The male air hostess was rude and didn’t even offer me a drink. Poor customer service!

We left really late. Things that were out if anybody’s control I guess.

When I purchased my ticket, I assumed it was a real ticket, as in, when I go to the airport I am guaranteed a seat. Not so. When I checked in 24 hours ahead of time, I noticed I did not have a seat assignment and my boarding pass said "Standby." I was informed at the gate that the flight was full and I may not get on that plane. I don't recall being offered the option of selecting a seat when I checked in, and apparently, for the honor of pre-selecting a seat, you must pay an additional fee. So, a ticket really isn't a ticket, it's actually a lottery and if you're lucky, you may make it on board - or you can choose to be extorted for extra money for the guarantee of a seat. It's like making reservations with the Godfather - one payment isn't enough, there's always another bribe you have to make. After the first few zones were called and I hadn't been informed of my status, I went to the gate agent and they handed me a boarding pass, for the very last row near the restrooms, in between two very large people. Apparently that was my punishment for not purchasing a seat ahead of time. Airline service has not only gotten more expensive, but the return on your money has shrunk and there is little regard for the passengers. This feels like a racket. I am not pleased, as you may have gathered.

It was your usual flight. Nothing exemplary. Due to turbulance, the drinks were served 20 min before landing. Meh.

It was overall above average experience. If there is only one thing i could complain about was the lack of wifi availability on my flight from Vancouver to San Francisco

I think all and all they are doing a good job. Flight crew worked hard and very helpful,polite and attentive

Was in business class. After dinner service, I think the stewards figured everyone should be a sleep as the stewards dissappeared. Had to fend for ourselves for a while.

Flight was delayed 1.5 hrs due to problem with a previous flight to mine; I was informed appropriately via Text & Email, however, website did not keep up with messages sent by nearly an hour. When checking-in warm & friendly reception at check-in desk until female Air Canada Rep noticed my flight number and instantly pivoted to a condescending & sarcastic comments about getting my bag checked in since I’m running so late; then tone instantly changed again few minutes later when she muttered, “Oh, they’ve delayed it” another sign systems & worse front line staff, not fully informed or simply not reading their flight status updates. Flight crew were very friendly & did a great job trying to make up lost time due to the delay.

It was great, love the experience and will definitely recommend 👌. Communication was great

Was delayed, did not end up flying to Victoria. Was not offered alternative accomodation or travel. Very dissapointed. Had to pay out of pocket for taxi, ferry, food etc.

My flight from Victoria was late taking off and then I was rebooked on a new flight from Vancouver to SFO without my knowledge the next day. I actually made it to the gate on time so I could have boarded my flight but Air Canada rebooked me instead. Completely unprofessional and unpleasant experience with no grace from the Air Canada staff. I will not fly Air Canada again

It was great to check carryon luggage at no charge when there was no room for ours. A hidden benefit of having low-tier tickets. Also great to stay off plane as long as possible. Airline gave us seats we wanted on this last leg, again at no charge.

We had a good flight, service was good and lots of leg room. Service was good and the staff were friendly.

This is not really an Air Canada item, but the PA system un the Cancun airport is very poor. Any passenger announcements or changes were basically inaudible.