Find cheap flights from Mexico City to Rhode Island
Top tips for finding cheap flights to Rhode Island
- High season is considered to be January, February and December. The cheapest month to fly to Rhode Island is January.
- Morning departure is around 17% cheaper than an evening flight, on average*.
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Top 5 airlines serving Mexico City Benito Juarez to Rhode Island
Scores according to KAYAK customer reviews
Pros: "The crew was excellent & seats were comfortable"
Cons: "Better boarding procedures. JAL is better."
Pros: "The entertainment options were great, the food was great, the staff was friendly and helpful."
Cons: "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."
Cons: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Pros: "Service, crew, punctuality, plane, seats"
Cons: "Food, cold coffee and tea."
Pros: "Crew was prompt and courteous Entertainment choice was good"
Cons: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Cons: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Pros: "Staff were amazing."
Cons: "Nothing great experience!"
Pros: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Pros: "crew and food was great"
Cons: "seat cushion was a bit on the dead side."
Pros: "The seat, service and food..all is great as always."
Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Pros: "The crew are so courteous and helpful."
Pros: "All the service was good."
Cons: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Pros: "The quality of your aircraft. Clean, modern, plenty of leg room."
Cons: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Pros: "More space than usual between chairs. Crew is friendly."
Cons: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Pros: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Cons: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Pros: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Cons: "Food choices very limited, and quality is sub-par."
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Pros: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Cons: "The food met airline standards, which are generally pretty low."
Pros: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Cons: "The in seat entertainment was a bit clunky"
Pros: "Excellent, polite service, very comfortable seats."
Pros: "Crews' performance was good."
Cons: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Pros: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
Cons: "I'd like greater variety in food choices"
Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Pros: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Cons: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
Pros: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Cons: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Pros: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Cons: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
Pros: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Cons: "Seat felt so narrow. Limited selection of movies."
Pros: "The food on board was great! Crew members were friendly!"
Pros: "very comfy, great ground handling crew"
Pros: "Courteous and friendly staff, clean aircraft and on-time schedule."
Cons: "There was nothing I did not like."
Pros: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Cons: "Nothing in particular"
Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Cons: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
Pros: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
Pros: "Was able to request a gluten-free meal for the flight"
Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Pros: "Respectful and thoughtful passengers and crew make all the difference."
Pros: "Not overcrowded"
Cons: "Short flight, needed to purchase food"
Pros: "All good"
Pros: "Nothing really major to complain about but nothing that went the extra mile..."
Cons: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Pros: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Cons: "So far I don't have"
Pros: "Everything :)"
Pros: "Excellent food and service"
Pros: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Cons: "My 1 hour layover turned into a four hours past 2am arrival."
Pros: "Boarding was fast and efficient"
Cons: "The crew in first class was indifferent at best. They seemed to hate life and their customers alike. Not what you expect when you pay extra for first class."
Pros: "The crew was better than my first leg of my trip. They had manners and were attentive."
Cons: "The food and drink selection"
Cons: "We waited in the shuttle bus for one hour while they determined the plane needed maintenance and found another plane to warm up"
Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Cons: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Cons: "The crew, the whole experience,"
Pros: "The atención"
Pros: "Good flight"
Cons: "Nothing. Process was smooth"
Cons: "The crew seemed angry"
Cons: "Delayed flight"
Cons: "Crew needs to improve their attitude"
Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"
Pros: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Cons: "excessive wait and shuttling."
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Pros: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "not much selection for in-flight food and nothing for entertainment. Rosario"
Pros: "Nice flight"
Pros: "Good job of the tripulation"
Cons: "Audio of Entertainment, maybe was the headphones, but was not good"
Cons: "Jetblue Have a miserable attitude to their customer"
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Pros: "Comfortable wifi enabled jet."
Cons: "Flight delayed over 2hrs. Inbound aircraft mechanical trouble. No info provided by airline. Maddening 10 minute rolling delay. "Your flight is boarding in xx(10) minutes and no airplane is at gate. It's just ridiculous."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Time of flight and on time flight"
Cons: "Lack of gluten free snack Cramped knee room"
Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
Pros: "Flight was not completely full so I got an empty seat next to me."
Cons: "We were delayed due to some balance issues."
Pros: "The touch down at MSP. Was sitting over the wing and barely felt it."
Cons: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
Cons: "westjet delayed my flight once again, so I was stuck in the LAX airport for 5 hours"
Cons: "Not BA's fault, but I didn't like the long flight. I liked the pillow and blanket provided."
Pros: "A little turbulance, but nothing too outlandish."
Cons: "I felt like the Sr. Flight Attendance and the Pilot weren't on the same page. -Pilot: "Everyone remain seated" -Sr. Flight Attendant: "We are now going to start serving refreshments" Not sure what was going on there, but at least we arrived safely."
Cons: "No charges for cellphones on first class! (Plane looks pretty new as well)"
Pros: "excellent from ticketing to depaning"
Cons: "Delays, broken plane, not even a water while waiting . Took 8 hours to get to provedence RI from Chicago. Crew was not friendly!"
Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"
Pros: "Friendly customer service, good snacks."
Cons: "No negative actions or interactions."
Cons: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."
Pros: "Boarding, crew"
Cons: "entertainment, 1st luggage payment"
Pros: "On time, clean plane"
Cons: "A biscuit for snak"
Cons: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."
Cons: "No TV"
Pros: "Plane arrived early."
Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
Cons: "They charged me for my baggaged. Said it wasnt included with the ticket"
Cons: "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."
Pros: "A great ride."
Cons: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."
Pros: "Timming Was ok"
Cons: "No Food, old tv, poor confort seat"
Pros: "Food was great"
Cons: "Smoothly flight"
Pros: "The food was excellent, jet airways was Rocking. Airfrance had excellent service."
Pros: "Boarding was good and fast"
Cons: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"
Pros: "Service, Ecofriendly, Kind Staff"
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Pros: "Customer service crew sorting us out on new flights had patience of saints"
Cons: "Did not make flight, gate crew rude and did not give information."
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Cons: "Narrow seats in business, insufficient recline, no extra pillows"
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."
Pros: "Finally getting off the plane."
Cons: "another delay"
Cons: "Threat , people stoll my staff"
Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"
Pros: "the cew was nice"
Cons: "The terminal had no food options at all when we were in a very delayed flight and hungry. We were not given seats ahead of time and therefore were assigned the last row which was very uncomfortable and could not recline. No one was at the desk to help with the seats for a Very long time. The boarding process was not good."
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Cons: "Nothing really"
Pros: "Nothing - they don't communicate or care"
Cons: "That they didn't have staff at the gate even during boarding time & 3 hrs later showed up to tell us flight is cancelled. Lost our bags which never left the origins airport .. the list goes on & on about several rude or unprofessional manner in how they cancelled a flight with zero help before, during or after the fact."
Pros: "I actually flew through meontreal but it was a great flight and the salad was very good"
Pros: "Boarding process was smooth, staff was friendly and helpful, flight was safe and as comfortable as an overseas flight can be. I'll definitely consider Air Canada again and would recommend the airline to others considering it."
Cons: "Seats were uncomfortable, too hard not enough recline. Not enough food considering we paid alot"
Pros: "This was the absolute worst experience of my life. Out flight from Calgary to LAX was on the complete other side of the airport than our connector to San Diego. After a delay we had a short amount of time to get to the next flight. We literally were told to just cross the parking lot. Well... that ended up being a 25 minute run across the airport to only have to go thru security again. After navigating construction and parking structures we got to our gate 10 minutes late and would not be let on the flight. There was zero communication, sympathy or help from the United Airlines staff. We were told it was not their problem because we came in through Air Canada- BUT we booked through United! All in all it was an absolute nightmare that ended in us renting a car at 12am and driving back to San Diego with zero compensation from United Airlines"
Cons: "No communication between airlines! No customer service to fix their lack of planning and communication. Just terrible all around"
Pros: "I paid a nominal fee to get an exit row. I have a perpetually sore hip and I had a pain-free flight."
Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Pros: "Quick, cheap, great service"
Cons: "Nothing bad, really"
Cons: "Paying for baggage."
Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."
Pros: "The flight was long, but fine. Meals were very good."
Cons: "I had to buy a one-way ticket. It was $900. + It would have been great to be upgraded for that price!"
Pros: "The Canadian airports are much nicer than the US airports. Things seem to flow better. They are cleaner and have more services than the US. They also have less people. Air Canada is a very good airline. They had schedule issues like any airline, but they handled them well and communicated them well. The staff was friendly and helpful. The meals were very good. Our trip was long, but that was due to our choices. I was very satisfied and highly recommend Air Canada."
Cons: "All the planes are full. Seating is cramped unless you pay a lot for an upgrade. We found connection times tight in Montreal. We had to jog each time to make our connection."
Pros: "flight attendant on flight from Lima to Toronto was very nice and friendly guy."
Cons: "flight cancelled due to "crew sick" 5 min after boarding. chaos at the gate. most disorganized ever. no communication. no concern for customer satisfaction or basic needs (sleep, food). the flight itself was standard. food was disgusting. only one option and nothing healthy. one flight attendant spoke to other customers in rude tone for most basic instructions."
Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Cons: "On the way back from Quebec City to Montreal we were asked to check our carry-ons as luggage, because "there is no room' on the plane. It was an empty flight. ALL overhead compartments were empty. Both flights - Quebec to Montreal and Montreal San Francisco were late. As the result, we have to spend 1.5 hours in the baggage claim area, because "there are no baggage agents in SFO available". THAT WAS THE WHOLE REASON WE ONLY HAD CARRY-ONS! By far, one of the worst flight experience in the last 10 year."
Pros: "Good selection of TV and film's"
Cons: "Every air Canada flight I had on this trip had horrible turbulence and rough landings. The turbulence may or may not be the pilot's fault, but the landings are probably the pilot's fault. Also, the in-flight movie selection was horrible, probably due to the fact that they had so many Canadian films (which apparently is required in Canada)."
Pros: "Flight attends were very attentive to all passengers. I especially liked that they kept everyone hydrated by offering drinks every couple of hours."
Pros: "The stewards were very attentive and kind. My original seat was kind of squished and there were a few open seats on my flight. So a lovely stewards offered me another seat where I wouldn't be sandwiched between people."
Cons: "Kid crying and yelling the whole flight"
Pros: "Love the new 787, don't know how I can fly in another airplane again now."
Cons: "Same as above. everything was bad. from service and communication."
Pros: "Affordable flight, helpful crew and convenient booking"
Cons: "Somehow meal preference did not get sent to air Canada and being vegetarian I had nothing to eat. The cheap cup noodles and sandwiches with eggs and meat were not an option."
Pros: "Very soft seat and it have a thing kind of a iPad is very fun."
Cons: "It has nothing to eat when you are getting a fly is 1:00 to 2:00"
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Cons: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."
Pros: "Space on the airplane"
Pros: "New plane"
Cons: "Poor service in first class. Made me feel like I was bothering her"
Cons: "Ended up at Logan."
Pros: "Very professional"
Pros: "Great service loved how the kayak app updates gate changes. Awesome feature"
Cons: "Airline delayed a bit. Nothing wrong from kayak."
Pros: "Customer service in Mexico City is horrible!"
Cons: "Better training for customer service!"
Pros: "The best thing about my flight was that it was really empty so I was able to change to a better seat. Everything was quick and easy."
Pros: "Quick flight, no complaints."
Cons: "Food and boarding"
Pros: "Everything about customer service was great, unfortunately both fights got delayed making it for an extremely long day."
Cons: "Crew ignored me, did not offer me refreshments, did not respond to my greetings"
Pros: "That i got there safely"
Cons: "5 hour wait time NO FREE WIFI NO POWER OUTLETS"
Pros: "Everything was great."
Pros: "No issues; flight was fine."
Cons: "Los asientos están durisimos y nada confortables. Es muy cansado ir ahí y con muy poco espacio."
Pros: "We got on time to destination"
Cons: "In flight entertainment was paid! And we had to wait 30 minutes before getting out of the plane"
Cons: "The bathroom was filthy and had no hand paper nor toilet paper. It was clear no one had cleaned the bathroom during the flight."
Pros: "i did enjoy the can sized complimented refreshment"
Cons: "one of the flight member was extremely rude. entertainment Food"
Cons: "I don't like this trip at all, when my mom arrive to make her check on they charge her 25 dolares for her firs baggage, when it was always free, it is not about he money it is about they didn't tell when you buy the ticket and she is 70 years old, she just have with her the necessary thats why I pay for her trip"
Pros: "On time, courteous & caring flight attendant & desk staff. Unable to understand pilot or first officer's PA announcements...language & microphone issues. Airplane is severely cramped so flight was uncomfortable."
Cons: "See above"
Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."
Cons: "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."
Pros: "Good price"
Cons: "Very cramped space for economy class"
Pros: "The flight was to depart at 8:15 but due to delay only leaving at 3;30. Dissapointed as it took two agents to process a replacement flight (first agent offered a connection for a 1.5h flight only)."
Cons: "More attentive staff willing to help and at the very least, be emphatic."
Pros: "The free entertainment"
Cons: "The crew was unprofessional and Unprepared"
Pros: "did not crash"
Cons: "It appeared that flight was not ever scheduled to go to Providence, The plane was too large to land in Providence. United probably sold too many tickets. Arrived at 130 a.m. next day -- not 9 p.m. lie I was supposed to arrive. United offered a $100 e-ticket gift. I do not fly very often. Could use $100 cash or free flight to Providence -- not Boston"
Cons: "Payed entertainment"
Pros: "The service"
Cons: "The fact that a 3.5 hour flight to MEXICO didn't have tequila or mexican beers. c'mon. Really? The food choices were just a joke."
Pros: "We received a free video service for the flight"
Cons: "First of all the flight was booked for a plane which was too large to land in Providence. So either way we were going to have a longer day and extra leg.....which I only paid for ONE plane change. After running to the gate because my first flight was late taking off, this flight was delayed due to engine issues. The agent had us standing in line for 1 1/2 hours while she tried to figure out what was going on. So instead of taking off at 5:40 pm, we took off at 9 pm and still had to catch a bus from Boston to Providence...HORRIBLE Flight = Long Day/Night"
Pros: "Getting home."
Pros: "United is reputable. I like the trust of knowing what to expect, especially on international flights."
Cons: "Both United flights, to and from, were delayed. In both incidents, it seemed that our aircrafts were switched out. Thus., we waited for another to arrive. In the MEX - ORD flight, we stood waiting with our boarding groups for at least 30 minutes. United seems to do well on my domestic flights, but international, I may consider a different airline next time."
Cons: "Long layover"
Pros: "Everything was great!"
Cons: "The flight left early cause the storm and I had to spend the night at the airport."
Cons: "The gate changed twice. We were directed to a bus to take us to our flight to only be made to get back off the bus because we didn't have a crew. No one would tell us anything. Got back into the airport and then 30 minutes later got put back on the bus. The plane was disgusting, smelled like urine. The air conditioning didn't work. Terrible."
Cons: "Apart from the bad weather, the flight from Houston to Mexico was delayed because we were waiting for two flight attendants that were coming from another flight. The airline needs to have enough crew."
Pros: "The flight was good overall although I wish on a 5 hour plus flight there was more food for free."
Cons: "A very expensive item was stolen from my suitcase. Very unsettling. And a claim takes up to 8-10 weeks to process and no guarantee that it wil be honored."
Pros: "Boarding on time"
Pros: "Every second of the trip"
Pros: "Everything ‼️"
Pros: "I was happy to have leg room on this flight. My first one was way too cramp"
Pros: "Safe, On time Flight attendant was brilliant"
Pros: "My flight was perfect, I really enjoy it and we arrived early."
Cons: "Just clean the table tray"
Cons: "5 hour delay no good."
Pros: "I really like when everything runs smooth no delays"
Pros: "Very friendly crew, everything went smoothly and efficiently. On a personal level I felt a lot more comfortable on these smaller planes, just because there were less people I suppose."
Pros: "I really had been a good experience with you I don't really had that much to complaint, the only personal I will re-trained to be more polite and understanding will be the people's or employees who make us as loyal costumer to have a hard time for a few onces. They need to be a little more understanding not just to judge everybody equally for who we are traveling to"
Cons: "Being treated like I was during somethings wrong just because a had a few onces on my luggage and I was traveling to a third word country"
Cons: "Airplane was packed, no social distancing, and very limited leg room. Big room to improve safety standards and comfort."
Cons: "All went well, I think thAt on flight 3 hours or more beverages and a snack should be free."
Pros: "No specifics , nice flight"
Pros: "Everything was excellent. One of the best flying experiences that we've had as a family.we flew in with AA and the difference was clearly evident. Excellent flight crew and customer service"
Pros: "Seats need more cushion"
Cons: "Have more bilingual (Spanish) crew members to assist the elderly. Wheel chair or the MAAS was not provided even though the plain ticket had the provisions added on to it."
Pros: "Great crew"
Cons: "Seats don’t recline. Lots of chop!"
Pros: "I like the fact that the flight was on time, and boarding was quick.."
Pros: "I like the time of the fly and reasonable ticket price."
Cons: "The seats in the airplane is real uncomfortable and absolutely nothing free to drink or eat."
Pros: "Not as bad as I expected. Great value."
Cons: "Boarding/deboarding aggravation is taken to a new level. People flying Frontier are slower than anything I have ever experienced."
Pros: "Crew members werent bad"
Cons: "To whom it may concern, Today I am arriving back to my home state of Rhode Island from Florida. My trip was absolutely beautiful, however my only complaint is my flight with frontier airlines. On my flight there, my flight was delayed almost an hour, it was a late flight and the late arrival threw my sleep schedule off for the beginning of the trip, however, this delay was not the worst from frontier airlines. Thats right, my flight home was delayed even further. I was on flight 1182 from MCO to PVD and my flight was delayed more than an hour. This completely disrupted my homecoming as my ride home was on a tight schedule and was forced to cancel picking me up because it inconvenienced her. My flight was expensive, costing me $114, and didn’t even include my checked bags! I am upset that my travel plans were disrupted so much by your airline failures, and will be forced to choose other airlines over you if I am not compromised for this. Sincerely, Stephen Murphy"
Cons: "One hour delay due to broken armrest. Seats were uncomfortable. Last week we had a 4 hour delay and had to stay in an airport hotel as the car rental was closed when we landed at 2 am. There were no updates from the airline."
Pros: "My daughter forgot to mention I have a disability when booking flight. I went to boarding desk and they got me on flight right away!! I will fly frontier as much as possible in the future."
Cons: "Space a little tight but my flight was only 2 hours so I could live with that. Would love option of an entrainment unit on seat backs but I understand that with cheap flights it wouldn’t be cost effective for frontier. Flight delayed but that happens a lot with other airlines. Gave regular updates at desk and reason for the delay. Staff wonderful. Plane spotless"
Cons: "The fact that the flight was delayed for more than 3 hours ,first lyiing to us by informing the reason was the fog, then once on the plane and ready to take off the Captain realizes that we need gas in order the make the trip?? They could have taken care of that as first thing on the list.... I lost my connecting flight to Europe due to their negligence and lack of commitment."
Pros: "Total scam. They charge you for every step along the way. Ridiculous hidden fees."
Cons: "Frustrating dealing with delays and finally a cancellation. Frontier was unable to get me onto a new flight until 3 days later."
Cons: "No entertainment and no snacks. Snacks only for purchase."
Cons: "Flight from sju to mco was delay 3 times. Lost my mco to pvd flight. And then i was send from mco to raleigh and another delay. Then raleigh to pvd with one more delay and loss bags. All frontier gave me was $50voucher when i lost hundreds in hotel and car and taxi and my time. The depart time for the sju flight was 3am i have to be in the airport 2hrs before so this was a allmost 24hrs flight for me because i reach my destination at 4pm. I expect comunication from you."
Cons: "They delayed us 12 hours. I missed the whole reason I was going to fly North, arrived late at night to say hi to family, sleep, and wake up for my early morning flight that was luckily not delayed at all."
Pros: "I had never used Frontier till today and I have to say for being a discount Airline I was impressed. The flight boarding was quick, the seats were the same size as a normal airline in coach.....while I did not pay for a reclining seat I was comfortable for the 1.5 hour flight. I packed a bag that met the personal item size maximum and was not hit with any other fees. I actually found that the service was good and other passengers were friendly......probably because everyone was so happy that they didn’t overpay for the flight. I’ll definitely book again!"
Pros: "It was a direct flight and the price was good"
Cons: "The flight was delayed several times: 11:30 pm to 2:07 am to 3:17 to 4:20, but we eventually did take off at 3:00 am. Gates were also changed a few times. No one I spoke with received the same information on the delay - I was told environmental issues, others were told mechanical, crew or no idea. People on a number of other Frontier flights appeared to have the same issues - two flights were directed to our original gate before we were moved, a bunch of unhappy travelers. No other carriers seemed to be having delay issues."
Cons: "Rude service"
Pros: "People were nice"
Cons: "Cannot sleep sitting straight up."
Pros: "Good flight, landed early and safely"
Cons: "No on flight entertainment, which is a pain when it’s more than a five hour flight. Nothing was complimentary, a snack, drink, even a pillow. My seat didn’t recline and I wasn’t an exit row or in front of one or near a bulkhead. Weird. Paying for a carry-on is a pain too. Won’t fly Frontier again."
Cons: "Luggage was expensive"
Pros: "New plane, cheep flight, good service."
Cons: "Two hour maintenance delay, but it happens."
Cons: "No free snacks!! No usb connect"
Pros: "Basic, simple. No frills but economical"
Cons: "Seats did not recline.. So uncomfortable"
Pros: "The crew was exceptional. The pilot was outstanding. I get very bad motion sickness and both takeoff and landing were smooth as silk. It was much appreciated!!"
Cons: "Obviously we had that boarding delay issue. Ultimately it took less time than my cynical self expected, but it was still annoying."
Pros: "The price!"
Pros: "Price was low for a last minute necessary trip"
Cons: "By the time you add bags, etc you are right around the price of a typical ticket without any of the extras we still get to enjoy, such as wifi, complimentary items, or comfortable seats. Baggage is always late as are the flights."
Pros: "It was a cheap, no stops flight"
Cons: "Thry nickle and dime you. My bag was 1lb over and they tried to charge me $75 on top of the $40 i already paid. I took a sweater out and they tried to tell me i wasnt allowed to do that. They then tried to charge me for my carry on when other people in my party took their carry on for free. They seats are so close together and uncomfortable that it makes for a very long flight. No wifi, no way to charge electronics."
Pros: "Complete disaster"
Cons: "Never again"
Cons: "The line to check bags was the longest line I have ever seen in an airport. There were no lines at any other airline and people were panicking about making their flights. I got to the airport two hours early and I was very close to missing mine. I don’t know what is so different about their process but never again. Also the seats were very close together."
Pros: "it helps!"
Cons: "I have flown Frontier on and off for the past five years. Today really deterred me from wanting to fly them ever again. Two separate kiosk issues with my friend's ticket, unable to use the website either, waited in line for seat assignment and finally, off to the races, but we were too late after all of these setbacks. Missed flight. Disappointed."
Pros: "I like the fact that I never have to fly Frontier again."
Cons: "The complete dismissiveness of the in-airport staff. The desk person failed to issue me a proper boarding pass, instead leaving me with only a receipt, causing me to be sent back to check-in and causing me to nearly miss take-off. This might have been forgivable has the second person at the desk not shown me every bit the disdain the first one did. And $45 for one checked bag? Being hectored by flight attendants to sign up for a credit card while I was obviously trying to sleep? This airlines needs to either improve or simply disband. Nothing good at all to recommend about this pituful, aggressively ramshackle operation."
Cons: "Flight was cancelled do to hurricane and did not get reemburst for my money...."
Pros: "It was my mother's 1st time flying alone with an airline I had never flown. I was nervous because she needed a lot of assistance, but the Frontier guys who took care of her went above and beyond to make sure she would be taken care of. They walked her onto the plane, and made sure she was taken to her seat. The little things matter. And it's the only airline that flies direct from MIA to PVD:)"
Cons: "The additional charges added on make this airfare comparable with others. Initially, I only went with it because it was the only airline that flew direct to PVD. If Frontier is going to be comparable in price to others, make sure the service is also on the same standards. Also, the flight leaving earlier than the scheduled time can be a hassle for someone cutting it close."
Cons: "Worst airline ever. Not trained. Unbelievably desorganized. Both times I flew frontier were the same. 1 hor delay in both flights. Extremely long lines with no organization what so ever."
Cons: "Hidden backage fare for carry-ons. Delayed fight of 1 hour on the way out and 2.5 hours on the way back. Extremely uncomfortable seating."
Pros: "Flight attendants were excellent...good attention to passengers...handing out magazines. Very accommodating to a passenger with dog."
Cons: "Flight was 30 min. late departing phoenix but arrival in Detroit was on time"
Pros: "I liked everything. Thank you!"
Cons: "Everything. Safely back in SFO. That's it."
Cons: "Flight was three hours delayed. Over priced airline with zero customer service."
Pros: "I liked that I was able to select a seat."
Cons: "I did not like that I had to pay extra to select a seat, especially because the seat was not any more comfortable or spacious than the other seats on the plane. The staff rolled their eyes when customers requested service. I am never flying Frontier again."
Cons: "I don't like that you have to pay for seats and bags. I think the least that the airlines can do is free sodas and a simple snack, like the other airlines do."
Pros: "Frontier is what it is, a no thrills get you to where you need to go and that is it. Half the plane seats aren't accounted for, but boarding is quick and efficient and they were 25 minutes early."
Cons: "• Questionable luggage policy • Fees for carry on luggage • Fees for seat selection • Very, very uncomfortable seating • Plane smelled bad • Will not fly again"