Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Boise
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Scores according to KAYAK customer reviews
Pros: "Saftey measures great"
Cons: "Serve alcohol :)"
Pros: "Nice airline attendants!"
Cons: "Enforcing people wear masks over their noses!"
Cons: "It was great! Nice job Delta !"
Cons: "Better choices for food"
Cons: "Better space. Better service. Terrible directions"
Cons: "WiFi didn’t work at all."
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Cons: "No meal option and my video screen volume did not work"
Pros: "All was good"
Cons: "All was good"
Cons: "It was perfect."
Pros: "Lots of in flightentertainment options"
Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."
Pros: "see above"
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Bags check-in at DTW Security Check at DTW Boarding at DTW"
Cons: "Food is very very bad on Delta in general for Vegetarian Indians."
Pros: "Convenience. Smooth ride. On time. Great staff."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"
Cons: "Terrible landing"
Pros: "Quick and easy."
Cons: "It was scheduled so late at night."
Cons: "Crowded seatibg"
Pros: "My upgrade was fabulous!"
Pros: "Excellent very good"
Cons: "Good service excellent"
Cons: "Bad information about delays"
Pros: "Swift travel!"
Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
Pros: "ditto above"
Cons: "ditto above"
Pros: "Nothing bad and nothing particularly good."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "Very professionals"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Cons: "Seating was tight"
Pros: "Very Comfy plane."
Cons: "Plane was hot but that seems common for these small planes during the summer."
Cons: "The food was supposed to be hot chicken was served cold"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "Don't know yet. We're still waiting to leave."
Cons: "That you're asking how it was before I left."
Pros: "No issues"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Cons: "Seats on American are tight with very little leg room, otherwise great crew and in-flight services!"
Cons: "Something better to eat"
Pros: "Quick flight time even though we left late."
Cons: "Needed larger plane. The passengers were smashed together in small seats."
Pros: "Clear instructions, clean plane, flight on time."
Cons: "Getting food service back on plains."
Cons: "Delayed 1.5 hours each way for maintenance, did not allow us to switch seats to sit together previously at flight and the flight was very empty. Very uncomfortable seats. Will not fly AA again"
Cons: "DCA poorly organized"
Pros: "Boarding was quick and well organized. Crew was friendly."
Cons: "By the time the snack service was completed, the plane was already descending and the crew had to pick up the service items before people had a chance to finish."
Cons: "Too small of a plane for that long a flight. Cabin was too damn hot."
Pros: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Cons: "No complaints."
Cons: "There was a 1.5 hour weather delay."
Pros: "Crew really helpful and efficient super fast boarding"
Pros: "Second flight had more comfortable seating in comparison to our first flight."
Pros: "Customer service"
Pros: "Plane was a little bigger from Grand Rapids and they moved us around to balance the plane and a lot of us got better seats."
Pros: "Flight was on time."
Cons: "It’s a commuter. It’s tiny. In flight left trash with us till plane was about to land. Pilots seemed inexperienced. Landing was hard, braking was hard approach was awkward and it was a beautiful day with no wind. Pilot shortage isn’t helping the regionals."
Pros: "Nothing about the flight we screwed around before takeoff, in the air as well as on the ground. Wasted an hour and a half, missed my connection"
Cons: "Seat was uncomfortable, no entertainment, barely a snack. Sadness."
Cons: "A two-stop flight turned into a three-stop flight and lost connecting flights!"
Pros: "Wasn't full, plenty of room. Free booze offered!"
Cons: "Delayed, crew didn't help couple to calm their children and restore morale"
Pros: "Kelly, our flight attendant was excellent"
Pros: "Fast and friendly"
Pros: "Great vegetarian meal."
Pros: "The flight was as advertised. Nothing particularly special other than reliable which was just fine with us."
Cons: "Food was 100% inedible, I didn’t even bother with the breakfast because the main meal was really really disgusting No in seat entertainment The electrical outlet was not turned in for that section of aircraft"
Pros: "Its Alaska. Nothing more to say. My preferred airline and never had a bad flight."
Cons: "The usual. More legroom would be good. That's about it."
Cons: "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
Pros: "Boarding and flight were on time."
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Pros: "The employees were nice. That's about it for positive words."
Cons: "As we were a few minutes from our scheduled boarding, the flight was canceled. The reason we were given was the weather, but the weather was fine in Chicago and it was fine in New York. No other flights were canceled, so the weather excuse didn't hold up. They wouldn't put me on another flight that day, so I ended up leaving the next morning on the first flight out but I was still late for work. They didn't seem to be very accommodating or apologetic and I didn't even offer compensation to those who had to stay overnight to wait for the next flight out. C'mon AA. Step it up! I would think that if you cancel a flight, you should help your customers get home the same day. Do whatever you can. I don't think you did whatever you could for most of us on that flight."
Pros: "Smooth at GRR. A little Delay in CLT. It was a good experience because we weren't on a deadline to be somewhere."
Pros: "Smooth ride and friendly helpful airline atendents."
Pros: "Food was good"
Cons: "No entertainment on the flight"
Pros: "The entertainment"
Cons: "There was nowhere to stow my purse and things i wanted to use during flight near me, my luggage got lost"
Pros: "Clean and new airplane. Crew was very nice"
Cons: "People in front of us were reclining the entire time and our seats right behind them were tight. Did not like having to pay extra for seats"
Pros: "Everything went smooth. Staff were professional and friendly"
Pros: "Excellent crew."
Cons: "Obese people should have to declare their weight and pay for two seats."
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Pros: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
Cons: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."
Pros: "On time. Good leg room."
Cons: "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Cons: "They lost 1 of 4 bags."
Cons: "The plane was a very old 767. No tv The food was ok."
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Cons: "Nothing, really"
Cons: "Thought it was funny I didn't get a survey about my disaster trying to leave Boston, only the on time flight getting back. 6 hour delay leaving because of a warning light they didn't catch to begin with. Missed a whole day of vaca. No help once they deplaned us. Horrible flight. First time on American too. Paid for a window seat specific and had no window."
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "The air hostess gave me extra pretzels"
Pros: "wi-fi access"
Cons: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Pros: "Nothing everything was smooth"
Cons: "Nothin g"
Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"
Pros: "Great crew."
Pros: "The gate crew was absolutely wonderful. They made the delay bearable. The were very entertaining and friendly."
Cons: "The delay. Couldn’t be helped, but still annoying."
Cons: "The ticket lady was rude just nasty and upset for no reason."
Pros: "Quick flight, arrived ahead of schedule"
Cons: "The smell"
Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."
Cons: "Pathetic rationale for delay"
Cons: "I booked two tickets at the same time through kayak and was assigned a seat not next to my son! Because the flight was fully booked there was no ability to rearrange seats."
Pros: "Love Allegiant!"
Pros: "The crew were very friendly."
Cons: "the seats were pretty uncomfortable, that was my main problem with the flight."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Cons: "They could have not been 8hrs late"
Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."
Cons: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Pros: "Made it home safely."
Cons: "Waited on tarmac 2.5 hrs. Then plane delayed 10 hours. Then waited on tarmac 2 more hours. Horrible first experience flying with Allegiant."
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Cons: "Flight delayed when we ere told it was early. Waited and waited."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Pros: "People in my row."
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "Crew was friendly, seats were very tight. Have to pay for water."
Cons: "The ground crew got something stuck in the snow and we can't get off the plane because of that."
Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."
Pros: "Free bags for military. Friendly, efficient, on time, price. It was all good."
Cons: "Nothing. Excellent flight."
Pros: "2 hours and one flight. Done!"
Cons: "No entertainment"
Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."
Pros: "Departure was on time and arrival was a little early! Nonstop flight was great!"
Cons: "Seats are a bit cramped and their is no pocket on the seat back to put your water bottle or book"
Pros: "Seating assignment before the flight. Direct flights."
Cons: "Felt nickel and dimed to death by extra fees for trip insurance, luggage, and picking advanced seating. Ended up spending more than if we had just chose another airline."
Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"
Pros: "The original price points for the direct flights are wonderful. You can actually book the week of a trip and save hundreds because those prices will probably still be the best. That is, until you learn about all of their extra fees."
Cons: "Wow, they sure do add extra fees for everything. Watch out. In the end, I bet it was cheaper to book with a major airline like American. They charge extra for each bag, including your carry- on, when you pick your seat you are charged depending on where it is in the aircraft, if you want a drink or food on the plane you will have to pay, if you do not print your ticket prior to arriving to the aiport they will charge you, etc."
Cons: "Flight was delayed almost 3 hours and the plane itself was noisy."
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."
Cons: "Even snacks and water are only available for a fee. Seats do not have much padding and are not comfortable."
Pros: "Crew was amazing & child friendly."
Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."
Cons: "They booked me and two others for the same seat"
Pros: "I liked how friendly the staff were and how everything was done on time."
Cons: "Paying for my carry on bag."
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."
Pros: "friendly staff, good take-off - landing, all that jazz"
Cons: "Not knowing it would be a late take off. Other than that, very good."
Pros: "It's ridiculous have to pay to bring a bag on your airplane it's ridiculous that your staff at the Medford airport or unprofessional and lack common courtesy."
Cons: "Gate staff at Medford Oregon airport were rude and unaccommodating"
Pros: "Easy to navigate"
Pros: "Not much"
Cons: "6hr delay, boarded the plane 3 separate times. 2 different mechanical problems. Infrequent updates"
Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "Every flight has been late or delayed by 1- 5 hours, unacceptable"
Pros: "The funny crew"
Cons: "Softer landing"
Pros: "Crew was accommodating"
Cons: "They has us deplane twice. Flight was delayed 2 hours. Need to upgrade plane equipment"
Pros: "Customer service in Business Class."
Cons: "No communication with airlines as far as flight information. The airlines sent me gate change which was incorrect and almost missed my flight"
Pros: "The 737-900 was good and loading seemed pretty fast. The gate agent was very friendly and genuine."
Cons: "Weather delay, then an aircraft change due to that, and finally an additional 20 minute delay due to a late crewmember which was not fully explained. If the crew member had also been deleted by the weather I would not have felt so bad about the additional delay."
Pros: "Courteous attendants"
Cons: "My seat smelled like urine."
Pros: "We were 2 min late for check in and the agent got our bags and got them on the plane"
Pros: "Tailwinds made the trip arrive earlier than expected even with a slight delay boarding due to the jet not arriving exactly on time. The ERJ's are really nice with the updated seats and tray table in the armrest. It was only an hour and a half flight, so no real way to rate food or entertainment."
Pros: "There was no lunch just snacks"
Pros: "Comfortable, pleasant Attendants and friendly Pilots"
Pros: "Gate agent was sincere and professional."
Cons: "Aircraft cabin temperature far to warm and uncomfortable."
Pros: "The staff was amazing made you feel really confident!"
Cons: "Boarding was horrific I paid for insurance my seat was in the middle of 2 HUGE guys and I'm 6'4...I thought my insurance would give me some kind of courtesy boarding/seating!"
Pros: "Uneventful, as expected"
Cons: "The stewardess was Young and NOT the epitome of the Friendly skies. She lived upto a my expectatuons of a stereotypical Millenial! She served us, but not well. Not what I have come to expect from the Friendly skies. All others have been gooD or better."
Pros: "Friendly crew"
Cons: "The plane was coming from the hanger and we departed over 2 hours late because we had to wait for a tug to get the plane to the gate."
Pros: "FAST TURNAROUND OF LATE ARRIVING INBOUND FLIGHT"
Cons: "The air did not work on this plane and it was hot and uncomfortable! Usually once you take off the plane cools down. We sat on runway for 15 minutes due to weather(which the airline cannot control). However once we took off the air still did not work and the plane was uncomfortably warm with little air movement."
Pros: "Friendly staff"
Cons: "I wasn't allowed to have carry on luggage"
Pros: "Chicken wrap was very tasty. Very attentive flight crew."
Cons: "Our flight was cancelled just as we were leaving for the airport. We had to rebook on another flight which then was delayed 4 hours. Since this was a much longer than we were planning on being at the airport, we had to eat at the airport while waiting for our flights. It was expensive and not good. Then our connection was literally 20 minutes. Very tight."
Cons: "No issues"
Cons: "Wi-Fi charge sucks and leg room"
Pros: "Short flight"
Cons: "Chilly in the cabin"
Cons: "The plane was absolutely filthy. The window was had a coating a head grease and dirt. It was disgusting."
Pros: "Not a thing."
Cons: "Ended up missing our connector flight into Boise. They gave us a food voucher and a hotel room. Very pissed off! Made me miss a full day of work on Monday the 23rd."
Pros: "See above."
Cons: "Couldn't cancel or change flight. Website makes it difficult."
Pros: "Flight attendants sence of humor when we finally landed at the right airport."
Cons: "Landing at the wrong airport."
Pros: "Nice people."
Cons: "No entertainment. The snacks tasted old and I wasn't even sure what some of the things in the mix were. The flight seemed really long."
Cons: "It was the most uncomfortable seats and the plane was delayed. My luggage was also damaged."
Pros: "Very helpful crew, comfortable flight I was alone and everyone was helpful all around"
Pros: "I got all my steps I while waited. Was rebooked on an American airplane for my connection on Chicago"
Cons: "Over a 3 hr delay in leaving Flont"
Pros: "Nice flight, not packed"
Pros: "Crew was nice and overall flight was good"
Cons: "Flight was delayed by about the same length of time the flight itself took"
Cons: "The long delay waiting for pilots kicked out butts. I'm about done flying United."
Pros: "Flight in general was very good"
Cons: "No leg room. Seats are crammed in so close there's virtually no room to move, very uncomfortable"
Pros: "Best, smoothest landing ever! The captain was great."
Cons: "The two squalling children two rows back. They were obviously upset and the parents were apparently newbies to traveling with infants and toddlers. The parents were almost as annoying as the children. That's just the way it goes while traveling. c'est la vie"
Cons: "Flight attendants were very unpleasant, when they were handing out the little snacks bags the guy threw mine into my seat instead of handing them over to me. Also the plane was filthy and there were dirty Q-tips in the seat back pocket in front of me that I had to look at the whole time"
Pros: "Lots of turbulence"
Pros: "The O'Hare bathrooms, which I shaved in? Everything else about the flights and the airports were awful, like of course"
Pros: "Slight delay but good communication."
Cons: "Spicy snack. Same snack on all 4 legs of our trip"
Pros: "helpful people working for United"
Cons: "Information about seating for people with disabilities was not readily available. I purchased extra room seating then found out my co-passenger was entitled to it without extra charge. United refunded fees."
Pros: "Boarding was simple and easy."
Cons: "Seating is much too narrow and much too close together. My knees were against the seat in front of me."
Pros: "Sitting in first class made the trip a breeze. The seats were extremely comfortable and the snacks were great!"
Cons: "I had an infant with me and mind you he's an amazing traveler but I still seemed to get dirty looks from the flight attendants. The wifi wasn't working and they had to reset everything."
Cons: "I did not fly on the flight I booked."
Pros: "Nothing good to comment."
Cons: "It was 4.5 hr delay due to late inbound crew. Once boarded we still waited 30 min waiting on more crew to board. Particles fell on my head during flight. Landing was hard and scary. Horrible experience."
Cons: "After our 3 hour delay in Chicago, United changed the gate 8 times and then canceled the flight."
Pros: "everything else good"
Cons: "no blankets no snacks besides drinks"
Pros: "stewardesses very nice & good at their job"
Cons: "middle seat in 31st row. the seats are just too close together; side to side & front to back. I'm a 175 lb guy, not fat. it shows a general disregard for customers & belief on behalf of United management that they don't need to compete like most companies do.."
Pros: "Fast and nice"
Cons: "I have no complaints"
Cons: "Less crying screaming babies and a young boy banging the back of seat. And his rude mother denying his unruly behavior."
Pros: "Smooth flight on time, attentive staff, easy on and easy off, and bags arrived quick at pickup."
Pros: "Nothing really. Budget airliner don’t expect much."
Cons: "Seat comfort. Crew."
Pros: "We boarded and landed on time. We had a very friendly crew and a steward asked if I needed help putting things into the overhead bin."
Cons: "I wish the seats were more padded with a little more room side to side."
Cons: "All was good. Nice easy trip!"
Pros: "Crew was okay."
Cons: "Seats on plan were horribly uncomfortable. Food to the point of a scam expensive. Airplane lost baggage with over $1,000 value. Including seeing glasses gone. Trip ruined. Rest of luggage was soaking wet like they left it laying outside in the rain. Horrible horrible company."
Cons: "Free non-alcoholic beverages at least."
Cons: "Very late"
Pros: "You will save money by using a full price, full-service airline.Front tier charges extra for tons of small things that would be free with a full price carrier such as carry-ons, checking in online. It’s confusing and takes a lot of energy to figure out how to make use of such a cheap fare."
Cons: "It’s confusing and takes a lot of energy to figure out how to make use of such a cheap fare."
Pros: "Solid feel to the plane- great on takeoff and landing"
Cons: "Hard seat"
Pros: "Wasting my time driving a hour to the airport for the frontier manager to refuse to print our boarding tickets. And driving a hour back home. Missing my flight to pheonix. Oh I loved being met at the desk by the rude manager who refused to help us."
Cons: "How rude this manager was and how horrible the service was. We showed up to the counter at 8:01. Flights at 8:45. We could have went through security 10 times and still made our flight. Horrible service. No information. Just rude comments and refusing to help. Will never attempt to fly with them again."
Pros: "Crew was very friendly and helpful"
Cons: "boarding was very late, cramped, miserable conditions, seats uncomfortable. Prices for carry-on luggage are OUTRAGEOUS."
Pros: "Boarding the plane, getting off the plane, and the actual flight were all pleasant."
Cons: "Frontier’s automated system message regarding the cost of checking in bags/paying for a carry-on bag counterdicted what the actual cost was. I’m just glad we looked into it before getting to the airport, otherwise we would’ve been stuck with their high fees to have a carry-on. We spoke to their main office, but the price quoted on their automated system was never honored. This is my first experience with Frontier, and my last. I’ve never been on a plane and been charged almost $3 for a very small cup of soda and a snack—for other airlines, this has been complimentary, regardless of the distance traveled. Their low fares aren’t worth the extra cost of carry-on luggage and a small sip of something to quench my thirst for a couple of hours."
Pros: "Was not happy with frontier"
Cons: "They overbooked the flight and lost my seat and can re-phlegmy not till Thursday had to pay $440 from the ticket"
Cons: "Very uncomfortable seats, they nickel and dime you for everything. You’re better flight America or United unless you plan to fly with the clothes you have on and a very small carry on."
Pros: "Straightforward and down to business."
Cons: "Give us all a free beverage, please!"
Pros: "I LOVED our flight crew. Megatron (aka Megan the greatest flight attendant of all time) was so entertaining. I wish she was my flight attendant on every trip!"
Pros: "The seats were spacious."
Cons: "No snacks and drinks"
Cons: "I canceled this flight as well as another return flight from Frontier within 24 hours and was still charged $99 per flight for cancellations. I will never bother with Frontier again and was warned not to before hand."
Cons: "The flight got delayed twice. I did not got any notice at all. I waited around for 5 hours in the airport. Then have to change my flight to another airline in another airport, bevause the delay would result in me having to miss my connecting flight. I ended up spending a lot of money, wasting a lot of time, almost miss my meeting in San Diego. Then the flight got cancelled at 3am anyway. I had a horrible experience. I will never use kayak.com or Frontier airline ever again."
Cons: "What was supposed to be an easy 1.5 hr flight doubled in length and included waiting for an hour on the tarmac to take off and another wait once we landed"
Pros: "The crew was very pleasant. I was sitting in row 3, which was great! But because the plane wasn’t full, many people who didn’t pay the extra $30 ahead of time to select seats were invited to move forward. Lucky for them, but kind of aggravating to me."
Cons: "I paid $75 extra to bring my pet onboard. I had to push her kennel under the seat, and she never made a peep. But babies are allowed to ride for free with their parents, and scream for most of the trip!"
Pros: "Early departure. Non stop. Early arrival. Ease of travel."
Pros: "Clean interior, direct flight"
Pros: "Price, direct flight, very clean interior"
Pros: "Everything was on time and the crew was friendly and professional. Not a single complaint. I will definitely book again!"
Cons: "Very small and overpriced snack selections, but I get it."
Pros: "Great price!"
Cons: "The seating is even tighter than normal coach, but my flight was only 2 hours so it was no big deal. I don't think I would take a longer flight with seating that tight."
Cons: "The fact that I am responding to survey for a flight that has not yet taken place..."
Cons: "The hidden fees. I thought I was getting a good deal. All the fees made it more expensive than other options. I feel like i got swindled. will never fly with Fronteir again."
Pros: "Smooth and on time"
Cons: "Additional fees for bags, seat, etc. also....delays on n k mc"
Pros: "I liked my seat mates. I appreciated the counter person's calm attitude with multiple delays. The crew was great and appreciated captain exposing mechanical difficulties."
Cons: "Plane was scheduled to leave 6:45pm. Finally boarded and door closed on backup plane 11:53pm. So far no offer of compensation for delay."
Pros: "The seat terrible no movie no water over 4 hrs terrible 35 dollies carry on bag at the end is more expensive than any good airlines Was on time departure but that is what we expect flight attendant didn't even want to answer if I have to pay 2.99 per Soda ... the price is in fmenù in front of you... and quote"
Cons: "Every thing is bad"
Pros: "The pilot and crew were organized, friendly and attentive. We received our luggage fairly quick, however they did switch baggage carousel. The airfare was so affordable. I will definitely use Frontier again."
Cons: "The seats did not recline"
Pros: "The flight crew was very entertaining. It made it very enjoyable and made the time go by fast."
Cons: "The price was good, before you realized the price was a lie and they scam you by charging $45 to carry on or $40 to check a bag! That meant the overhead space was unused and they were just charging more just to be inconvenient. The plane was stripped barebones. The crew were rude, did not smile, and gave me attitude for hitting my elbow with the drink cart. They charge for even getting a soft drink. Nothing about the experience said "we're serving you." It's worse flying a more expensive airline because the rediculous bag fees make it just as expensive and even things that should be free like pleasant staff were lacking."
Cons: "Cane early for check in and nobody at desk until less than 2. Hrs before take off. Slow to check us in."
Cons: "Most uncomfortable flight I've ever been on!!!!"
Pros: "Excellent service, on time, and enjoyable."
Cons: "The seats are unbelievably uncomfortable."
Pros: "Got us from A to B. No perks."
Cons: "The seats were not comfortable"
Pros: "LOVED the TSA pre-screen... didn't know we had that... went through security fast!"
Pros: "The price was great. The crew were very friendly and nice. It was very easy to check in."
Cons: "It was a little smaller plane than I am used to, but nobody was sitting next to me so it worked out."
Cons: "Hard seats. Little keg room. Extra fees for seats and baggage. That's ridiculous and wrong. Not a bargain at all."
Pros: "easy flight with good staff. No problems and enjoyed the ride."
Cons: "No free food or beverage and high fees for bags."
Pros: "Arrived unharmed."
Cons: "Takeoff was delayed. Arrived late. Seating was crowded and extremely uncomfortable."
Pros: "I liked that I could have a red eye from Denver to Florida. The pilots were excellent I couldn't even tell when we are taking off and when we had landed because it was so Smooth. The plane was very clean. The flight crew was courteous and mindful of the fact that people were going to be very tired on this red eye."
Cons: "The woman who first checked me in almost sent my bag to Orlando which was not my final destination. The company tried to charge me $35 for a carry-on and $30 for the checked bag. This company knows that people have to bring luggage on flights and they sell themselves on having the cheapest flights when in reality they are making money off of the fact that people have to bring luggage on a flight. The tray tables were ridiculously small. This seats are spaced really close together so even if you wanted to rest your head on the ridiculously small tray table you couldn't because the seat in front of you is so incredibly close to you."
Airlines flying from Michigan to Boise have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Boise
Masks required on board, masks provided on flights from Michigan to Boise
Social distancing seating
Middle seats unavailable to book on flights from Michigan to Boise
Testing for antibodies, testing for symptoms for flights from Michigan to Boise
Waiving of change fees. Search flexible flights from Michigan to Boise