Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$404||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, WestJet and American Airlines have all waived their change and cancellation fees on flights from Michigan to Montreal. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Michigan to Montreal.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Michigan to Montreal.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Montreal from Michigan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Montreal with an airline and back to Michigan with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Montreal from Michigan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "we could not get a seat until we arrived at the airport."
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Cons: "It was scheduled so late at night."
Cons: "Crowded seatibg"
Pros: "Entertainment available"
Cons: "All good"
Pros: "My upgrade was fabulous!"
Pros: "Excellent very good"
Cons: "Good service excellent"
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "No headphones available for flight"
Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Cons: "The food was supposed to be hot chicken was served cold"
Pros: "Online check in was very good. Liked the ability to select free seats ahead of 24hr window. Liked being air side for the whole trip Detroit airport Terminal A was good. Free WiFi 50mb + awesome. Crew were friendly and efficient Will do this trip again."
Cons: "Seat always seem uncomfortable after 3hrs anywhere! And more leg room would always help. Food was OK liked the choice of 3 meals difficult to do quality food for 200+ but keep trying to improve"
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Pros: "Media options were ok."
Cons: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."
Pros: "Gate agent was kind enough to give me a seat upgrade since I wasn't assigned one."
Cons: "That I wasn't able to get a seat until I arrived at the gate"
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "On time, and direct."
Cons: "The spacing between seats has gone too far. The man in front of me caused my knees great pain when reclining."
Pros: "The crew were excellent. Kept us updated throughout a long delay."
Cons: "We should have reached our destination at 7:40PM. We finally arrived about 9:50pm. We were held at the gate for about two hours while a mechanical issue was solved. The plane was not equipped with WiFi/internet and the entertainment was poor. Expected better from Delta."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Cons: "It isn't their fault the flight is so short that they can't serve everyone. I think they might be able to have a cart as you board to grab a selection though. And, there was no in flight entertainment,"
Pros: "...see above..."
Cons: "There was some delay in a flight attendant making it to our flight which delayed it 35 minutes."
Pros: "the attendant in first class was fantastic."
Pros: "We had great seats and the service was good."
Pros: "The fight was good, on time. Delta reps gave me an aisle seat so I could stretch out my leg with the injured knee. No one sat in the middle seat next to me so I had more arm room."
Cons: "There was a man seated right behind me who talked non-stop to a woman next to him. It was obvious that she did not know him, but he continued to tell her about personal issues in his life. He spoke for four hours without a minute of silence! Several of us seated near him were clearly uncomfortable. I put my iPod earphones for about an hour for a break, but could still hear him. I know that it's no fault of Delta, but it made for a weary flight."
Pros: "My flights from Detroit to New York was great. The flight was on time arriving and departing. Since it was the holiday weekend, Delta did a great job!"
Pros: "There was no entertainment and the flight served a small snack and drinks due to the shortness of the flight. So the marks in those two areas reflect more the shortness of the flight than Delta services. I liked the pre-flight tickets and the timeliness of all four flights."
Cons: "The plane was a little small."
Pros: "I like that every one was friendly and that the flight was early"
Cons: "The seats were so uncomfortable"
Pros: "It was a routine flight."
Pros: "The staff is very nice and helpful"
Cons: "When i booked i chose my seats ahead of time and they got switched. both flights I was put in seats i did not choose."
Pros: "The crew was spectacular and so kind!"
Cons: "We couldn't board the flight for an extra half and hour."
Pros: "Crew was upfront about mechanical issues. Did change to a different plane which was reassuring. Crew was friendly and brought snacks to delayed passengers."
Cons: "We boarded the plane with known mechanical problems. Had to deplane and were delayed 1.5 hours. Probably shouldn't say that they hope we had a nice flight. 1.5 hour delay on a 2.3 hour slight is significant, especially when we landed after midnight."
Pros: "Great flight. No problems. Everything went smooth from take-off to landing. Got into Tampa early."
Cons: "I could get me phone to connect to the wifi during flight. I have Sprint. The guy next to me with Verizon seemed to have no problem at all."
Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."
Cons: "The climate control didn't work properly the whole flight. We sat on the tarmac for about 30 minutes after boarding. We sat in the plane for about 15 minutes after landing and the whole time the air wasn't working. Couple that with the fact that I was seated in the row in front of the emergency exit which actually has less room than a normal seat and it made for a miserable flight"
Pros: "Nothing bad, just nothing special"
Cons: "Nothing special here. Airbus plane feels old."
Pros: "On time. Efficient. Great updates from crew. Honored veterans. Clean."
Cons: "Indicated usb charging ports for all seats with in seat screens...there were none. Older plane perhaps? Big, annoyed sigh from attendant when I requested a half cup of coffee after she'd already served me a glass of water."
Pros: "Comfortable seats and on time"
Cons: "The people at the help desk of Delta at Detroit, like the ones at JFK, were not helpful, bordering on being rude. They did not give essential info. E.g., I had to ask if a shuttle to and from the airport-hotel was provided and where it was located, if food/meals were provided. the agent seemed annoyed that I had questions and that I asked for a meal voucher."
Pros: "Exceptional legroom!"
Pros: "The travel time and early arrival"
Pros: "Complementary snaks and drinks"
Cons: "Didnt seat with my companion"
Pros: "Friendly crew"
Cons: "Cramped seats, super uncomfortable seats that almost put me in tears. No cold air, only warm air. Food served was expired in may of 2015. They only served beverages with dinner and never again in 8 hours of flying. Bathrooms had urine and toilet paper all over them. They were absolutely disgusting. I have been in subway bathrooms that were cleaner. This was the first time flying Delta and it will be the last time."
Pros: "All of your employees that I encountered were professional and courteous"
Cons: "We were delayed for an hour because the trash can did not fit. Delta couldn't find the correct fitting trash can so we had to sit there (on the plane) until they found one."
Cons: "My other WestJet flights let me have access to wifi via the WestJet app and the entertainment console. I was disappointed to not have access on this flight."
Pros: "We arrived where we wanted to go"
Cons: "Separated my son and I into middle seats. Made us sit on the tarmac for 30 minutes due a completely predictable issue. We should have been allowed to stay at the gate. Seating is horribly cramped. Less that friendly flight attendants. Arrived late on a red eye in perfect weather. Otherwise delightfu"
Pros: "Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Pros: "The air hostess were very nice and dis their job well. I complained about the baording lady who got us boarded on to flight and they apologized. They saw the whole incident when the lady came on the flight but they did know know her name when I asked later. That served well with smiles and jokes"
Cons: "I went on the flight running through security to make it on time for my flight. Unfortunately security was too long and took a while. I forgot my hand luggage when I grabbed my other bag. I tempted to go out and get it after I boarded. She spoked high toned voice instructing me to go back on flight. I went back and i did... she brought my bag from security I was grateful until she spoked loud in the mid section of the plane to me sarcastically and rudely "so you left a whole bag" and walked out after placing it up. I was sitting way back and people saw it all. I felt she embarrassed and very bad and i think customers should got be treated that way."
Pros: "Price is great"
Cons: "Lost my luggage"
Pros: "The flight was on time."
Cons: "That I had to pay $30 for one checked bag, would have thought the first one was free!"
Pros: "Crew was great"
Cons: "No charging ports on plane"
Pros: "Airport services were excellent. Wait at check in and security were very little, just a few minutes. We had an awesome experience on both Calgary and Montreal sides"
Cons: "Flight was delayed an hour"
Pros: "Great flight, quick, efficient, good service & on time."
Cons: "In flight entertainment was unavailable- solely GPS map was accessible on in flight entertainment."
Cons: "Late, late, late. No window, and prisoner in my seat!"
Pros: "Kayak and the WestJet app are a great combination. Overall the trip was excellent. No food (just a light snack from Toornto to Montreal) and no entertainment, but the flight was pleasant."
Cons: "No food, no usb for charging."
Pros: "Crew was helpful and friendly."
Pros: "flight was not full drinks on board free kind staff wonderful views"
Cons: "for a person measuring 2.00 metres / 6.6 ft the entrance to the plane is very low Standing up in the aisle was impossible."
Pros: "All staff were friendly and helpful.i"
Cons: "I was told at the ticket counter in Boston that my checked bag would go straight thru to Vancouver and I would not need to pick it up in Montreal. when I got to Montreal I was told to go to baggage claim and pick up my bag, which I did."
Pros: "On time! Roomy cabin space and leg room"
Pros: "Crew is always great."
Cons: "The Encore planes are the cramped, noisy and slower Q400. If you request a window seat expect the possibility that you won’t be able to comfortably place both feet on the floor. Added bonus, to balance the plane they sometimes need to request passengers to move from the front to the back which slows down departure times."
Cons: "Horrible trip. Never again"
Cons: "Flight crew arrived late delaying take off"
Pros: "Contrary to my previous experience this flight was on time and the staff was very courteous"
Pros: "Easy boarding. The crew helped me with the car seat that was blocked with the seat belt. We got all our luggages in a short time and in good condition."
Cons: "WestJet connect not available on that flight. Bad weather in Montreal (scary landing)."
Cons: "lack of information due to delay"
Cons: "Flight was cancelled unexpectadly. Notified 4am with no resolution but to fly out almost 48 hours later."
Pros: "Punctual departure. (Made my international connection in plenty of time)"
Cons: "Being stopped at every connection for screening. No communication about why. Nearly missing the connection due to the screenings. Being held in holding because it was being confirmed that my bag would make it on my next flight and then once confirmed it never made it anyways!!! Unprofessional and poorly executed all the way through."
Pros: "Friendly crew, easy boarding! Small overhead but crew took larger bags under the plane for no charge."
Cons: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."
Cons: "I had to pay for earphones. Even if I didn't want the earphones I couldn't shut off the tv screen which really bothered me. Will you, in he future,charge us for using the washroom facilities?"
Pros: "The crew was great and the flight was fine."
Cons: "Our flight was delayed"
Pros: "On time"
Cons: "Very narrow seats"
Cons: "plane just stood and everyone just sat on the plane for a solid hour an a half. I almost missed my connecting flight with another airline."
Pros: "Excellent crew - very friendly and witty!"
Cons: "Not enough space. Delayed"
Pros: "Honor of on board crew."
Cons: "Bumpy! And delay. Both due to weather, but contributing to a less than optimal flight."
Pros: "The roominess, service, food.....all excellent"
Cons: "It would have been so much better if there was a foot rest."
Pros: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."
Pros: "Everything was fine. The gate agents were very cordial. We took off a few minutes early and arrived early."
Cons: "Not a thing."
Pros: "All the crew"
Pros: "You pay for what you get. WestJet staff are always wonderful. The fligh is a flight."
Cons: "Was't a problem with WestJet. However if ever departing from Vancouver don't rely on the wait times provided in the airport. Give yourself ab addition 30 mins extra."
Pros: "on time and couteous"
Cons: "cramped and the seat was not padded"
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "Finally sleeping in my bed in Montreal"
Cons: "Cramped seats , no elbow room , could not sleep , very difficult to sleep - muscle pain in shoulders lead to nerve impingement and numb arms . If westjet cared about their reviews they would offer an upgrade on my return to make a fair judgement again their product line"
Cons: "Il serait bien d'avertir plus à l'avance les passagers au sujet de l'application nécessaire pour l'entertainement ou permettre de l télécharger via le wifi de westjet"
Pros: "In-flight crew was great!"
Cons: "Manager and crew at the check-in counter are incompetent!!!"
Pros: "Excellent service and departure time"
Pros: "The women at the boarding kiosk were very good as they helped me to avoid the lineup for rebooking my flight. It was fast and rebooking through the website. Avoid calling them."
Pros: "Comfortable newish aircraft. No entertainement, but it is ok for a short flight; same with food."
Cons: "They misplaced my luggage, I received it about 36 hours later. Most important: they never called me for updates (contrary to their own information sheet). I had to call several times; their online follow-up is badly set up, too."
Pros: "On time"
Cons: "Tight seats"
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Cons: "When you buy basic economy they put you in zone 9 for boarding. When i checked in online, they didnt even give me and my wife seats together."
Pros: "Great attend ants"
Cons: "Late with a bs explanation. Nasty flight attendant"
Pros: "Flight was fairly smooth. Food was available for purchase."
Cons: "No onboard entertainment, either in seat or “shared”. Although I checked in over two hours ahead of my flight, my baggage was somehow placed on a later flight and will not arrive until early tomorrow morning."
Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."
Cons: "We had 3:10h delayed..."
Pros: "Everything, The privacy of the seats, the friendliness of the crew and the amazing entertainment."
Cons: "Not sure. Everything was great! I love the cabin American long haul."
Cons: "We stay stuck in PVR"
Cons: "The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!"
Pros: "That we didn’t crash"
Cons: "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."
Cons: "you didn't respond and we were unable to take the flight."
Cons: "We had no WiFi service on board for the whole flight even tho we were told it would be available. Not a big deal but only thing to improve"
Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"
Cons: "Need some sort of gluten free snacks!"
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Cons: "Didn’t know basic economy has 1 personal item and 1 hand carry and I was told my the staff to pay for baggage my bag was canon soxe btw"
Cons: "In 2 weeks, my husband and I had 4 flights with American and none of them went as planned. We endured flight cancellation, incomplete rebooking with another airline, rude customer service agents, multiple flight delays as well as multiple day lost luggage. Finally, it cost $2K more to get to my destination. Obviously not flying American again."
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Cons: "Terrible delays entirely their responsibility. No attempts to accommodate. Single worst travel experience I’ve ever had."
Pros: "the flight was nearly empty so everyone got to stretch out and there was almost always a restroom available"
Cons: "I got a lot of engine noise so I didn't enjoy the entertainment as much"
Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"
Pros: "The flight attendant was sweet and nice; flight was not full so I got to have a row to myself."
Cons: "I was surprised there was no beverage service at all. On my flight from Roanoke to Charlotte, same length flight, we were served water and pretzels. I would have liked a beverage."
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"
Pros: "I like to party. But besides that, I like flying with my instruments and not having to gate check them. Yay!"
Cons: "I didn’t like the way the employees were so friendly! It was not fair. I wanted to be angry and my opportunity was taken from me!"
Pros: "The crew was friendly. Ticket cost was appropriate."
Cons: "Seats were HORRIBLY uncomfortable. I’m slender but tall and in my window seat my head hit the ceiling so I had to either slouch or turn my head to the side for the whole flight. In flight entertainment was awful (some weird sitcom loop) and the WiFi didn’t work with my phone nor laptop. Basically sat uncomfortably sideways with nothing to do for 2 hours. Flight also arrived late, causing transportation issues."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Pros: "Everything was on time!"
Pros: "Flight was on time"
Cons: "There was water dripping from the vents. When I tried to inform the flight attendant, she shut me down so fast I couldn't believe it. All she had to do was reassure me that it wasn't a safety issue. Her attitude was like she was tired of telling passengers that it was perfectly normal. Very unprofessional!"
Pros: "Manchter to Philadelphia ok Philadelphia to sanfranscisco no good"
Cons: "I want to know we allready pay ticket why they charge eighty two doller more they no give us food nothing please give my money back next time I never bought ticket"
Pros: "Didn't have to turn around & come back like other flight. Still got to my destination in time."
Cons: "hour delay because too hot to land in El Paso, only then did they need to fuel the plane, then realized plane was overweight, made me wonder if making it up or really hadn't thought it out."
Cons: "Will probably never choose to fly with American Airlines again."
Pros: "The flight staff did the best they could for how few of them there were."
Cons: "Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since."
Pros: "Good customer service, friendly stewards and stewardess."
Cons: "No negative actions. All positive."
Pros: "More options for entertainment on a long flight."
Cons: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."
Cons: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."
Cons: "Taking 2 shuttle buses to transfer from AA to PAL."
Cons: "Dinner was cold, seats cramped, toilets ran out of paper, flight attendants were not nice"
Pros: "Due to my missed connection, American booked me on the earliest flight to Dayton the next morning via United."
Cons: "The United flight's aircraft was cannibalized for another flight as our plane was only slightly more than 1/2 full. Our later aircraft were cannibalized twice more, until we finally got a spare aircraft after a two hour delay."
Pros: "Price. That's it."
Cons: "We sat in Orlando waiting to take off - delayed for OVER 30 minutes because ---> the catering truck failed to show up. The captain aired his frustration of the catering crew. Supposed to arrive in Philly approximately 2:24pm - we didn't arrive until 3:03pm. Baggage took another 20-30 minutes. All American emoloyees looked tired. Not one smile either to Orlando or from Orlando. (Oh yeah - we were late taking off to start my vacation from Philly because a crew failed to arrive to "start the engines of the aircraft," per captain's announcement. The entire aircraft boarded and sat, again, for 30 minutes without any air conditioning or air flow in the cabin.) Blah experience. Blah employees. And two different captains announced the reasons for delay with an "annoyed tone.""
Pros: "Nothing: worst flight !"
Pros: "No delays, went smoothly. Had to check my bag at the gate but no big deal."
Pros: "Entertainment was not available for the latest Safari browser 10."
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Pros: "The crew was amazing - I fly a lot and they were dialed. Very friendly and accommodating."
Cons: "It seemed like an older plane, I'm over 6 ft and my knees wedged into the seat in front of me before the person decided to recline their chair. Definitely not comfortable for an 8 hour flight. Two more inches would have changed a lot."
Pros: "Quick boarding, staff friendly and helpful. Flight attendants ensured those with connecting flights deplaned quickly when we arrived at the gate in Montreal."
Cons: "Threat , people stoll my staff"
Cons: "We were walking towards our seats near the end of the aircraft when this flight attendant stopped us from loading our hand luggage in the overhead bins. She made us stuff them under the seats in front of us. There was space im the overhead bin, but there was a bunch of stuff that belonged to the cabin crew. Rude."
Pros: "We did not make it to this flight since it was cancelled"
Cons: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."
Cons: "See above."
Pros: "Staff were incredibly kind, courteous, and knowledgeable. I need wheelchair assistance and they handled that beautifully, asking thoughtful questions about my needs and adapting their plans to my answers. They also helped me with stowing my carry-on since I would have struggled alone."
Cons: "Unfortunately, through no fault of the flight crew or gate crew, we got one of the few remaining planes in the fleet that are so old that they can't fit a full carry-on bag in the overhead bins or under the seats. Larger carry-on items had to be checked through to final destination, which made a lot of passengers upset -- either because they were business people who needed to be able to work on the flight, or they had important baby gear in there that they would need before that, or they were traveling far away using multiple airlines and were rightly worried about lost luggage."
Pros: "The bad stuff overshadowed the good stuff. Bad experience."
Cons: "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."
Pros: "On time and efficient"
Cons: "To pay American dollars for baggage on AC coming back to CANADA or to pay AT ALL for a bag"
Cons: "International service quite a bit better, still not lufthansa standard, but better than crossfair/swiss"
Cons: "Most uncomfortable seating that one can have. I will never fly rouge again."
Cons: "Unhelpful crew,dreadful status updates about our delay, not enough food on board for everybody"
Pros: "Smooth flight and we arrived ahead of schedule"
Cons: "I as first time travel from US to Canada no information given on flight regarding how to get to connections and customs. Unaware of requirements to claim luggage after customs and before security We were surprised at the lack of any offer of snacks on a five hour flight"
Cons: "movie selection is poor and using your own device isnt that enjoyable. Girl at counter was demeaning."
Cons: "That was a first time i saw a paid entertainment system. That was a long-haul (9 hrs) flight. Either you pay and have an iPad with movies, music etc. or nothing. Very interesting."
Pros: "crew was helpful and nice, especially in the terminal which is hard for mom to get around. If you need a wheelchair remember to ask beforehand. We hadn't so we had to wait sometimes while they located one for us. As we had long layovers (so mom could rest) this wasn't a problem for us, but with shorter turn around times it could be an issue."
Cons: "people were rude. couldn't lean seat back and it was a red eye so I had no sleep for 25 hours. WAY too NOISY for a red-eye flight which also didn't help with rest."
Cons: "The flight was considerably delayed, so that we missed our connection, the airport personnel at Newark sent us all over the place attempting to pass off the problem onto somebody else- even encouraging passengers to go to Montreal and "figure it out from there." Bags were taken off the plane and then put back on...the subsequent flight (the next day) was also delayed, and required half he plane to sprint through Montreal to their connections. It was not worth it. Especially considering I tried to call Air Canada for some of my refund and the number they gave me was a fax line."
Pros: "Ok so I download the app and horrible content. Not alot of options and then you have to rent an iPad? They should b giving.those.out free"
Pros: "Everyone was very pleasurable"
Pros: "The domestic crew were exceptionally good natured and attentive. Especially Daniela."
Cons: "Not much to like on this flight except the food. However, it's airplane food so it's expected to be not so good anyway."
Pros: "The crew was attentive."
Cons: "The head phone slot did not work. Then the TVs went out which did not matter because I could not listen to them anyway."
Cons: "Food and no tv on the seat didn't want to look own the whole time"
Pros: "When I had to reschedule they were very nice about making sure that I had the information I needed and they gave me great seats on the way to London."
Cons: "My flight was Delayed and I had to reschedule that was unfortunate."
Pros: "The crew was amazing"
Pros: "Crew was nice though not very professional."
Cons: "Airplane quality Seat dimensions Food quality Allowing passengers to sit where they pleased Pay for food- embarrassing"
Cons: "Always delayed."
Pros: "Good selection of TV and film's"
Pros: "Great Pilots The pilots were great! The weather was not optimal, but they did a great job of making us as comfortable as possible."
Cons: "Better Quality Food Needed The salted plate served was sub-standard. Also, it was full of salt and poses health risk for many people. In the past, better food was served including a pot pie. Also, the staff should be more aware of the wines to be served. And there is not enough attention paid to service in the executive cabin as the attendant runs back and forth between both cabins."
Pros: "entertainment system was pretty good"
Cons: "Air Canada generally charges too much and jacks up their prices way too much."
Cons: "Couldn't rate entertainment- there was none - none expected"
Pros: "Staff was friendly"
Cons: "Uncomfortable seating"
Pros: "The crew was very friendly."
Cons: "The plane boarded early and the food was not good. The pasta was over cooked and essentially a mash."
Pros: "Our flight attendant, Aaron, was wonderful"
Cons: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"
Pros: "Despite weather travel delayed I was taken care of very well. Comfortable seats. More leg room. Friendly, calm crew."
Cons: "We were not given the option to change our flight out from Chicago when we knew we wouldn't make the connection in Montreal due to weather."
Cons: "Not offered earphones"
Pros: "Nice, polite and helpful bilingual crew. Apologetically when trouble started and we had to do two unscheduled stops in Calgary. THe second crew was also very nice but not very bilingual."
Cons: "The fact that we were over 6 hours late, and even with my old age, I went 24 hours without sleep. I missed my ride to the apartment where I was supposed to stay and had to rent a room at an hotel nearby, adding to the costs of the flight."
Pros: "i didn't like anything about this flight"
Cons: "The flight was over an hour delayed and everything else since boarding was a mess. It was hard for the fly hostess to keep her calm and we knew she was stressed, as much as many passengers who lost their connection or who had really tied ones. I noticed also that it wasn't the only flight delayed so I am not sure if this is usual with Air Canada."
Pros: "Food and comfort were okay."
Cons: "My first plane sat on the Tarmac for 45 min, thus I missed my flight to"
Pros: "Crew were very nice and efficient."
Cons: "Flight was delayed so badly that I missed my connection to Paris and arrived a day late, which was NOT nice."
Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."
Pros: "People were helpful & friendly"
Cons: "Timing between flights was not enough to make connection. Had to take next available flight."
Pros: "Aircrafts decent legroom, flight on time"
Pros: "Smooth flight, excellent pilot"
Cons: "Huge delay, missed connection"
Cons: "The waiting room in Boston was awful and behind security, hot, small crowded. Delayed"
Pros: "Flight crew was friendly."
Cons: "Horrible smelly crampy cloth seats, awful food, they don't offer complementary wine and beer for international flights like other carriers, no tvs in the headrest. The flight crew works slower then I have ever observed in my over 200 flights. Took them 1hr 40min to serve what they called "dinner", Delta and others knocks it out in 30!!! And don't get thirsty, You'll die of dehydration before you get a drop of water. They treat ice like its gold. 2 cubes for each drink. If u ask for more u get one more cube. Lol. It was just a horrible experience! I will never fly Air Canada again."
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."
Pros: "Food from Montreal to London."
Cons: "Food from Vancouver to Montreal."
Pros: "Very friendly staff."
Cons: "Left late so missed connection. Was put up in a mediocre hotel."
Pros: "Boarded on time. Smooth boarding. Departed on time. Landed on time."
Cons: "Pay for food, cold on plane entire time, everyone bundled up in blankets, jackets but staff friendly"
Pros: "Easy going all the way"
Cons: "Having to run from one side of Denver International to the complete other side"
Pros: "the comped hotel"
Cons: "Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport."
Pros: "1 hour late"
Cons: "In both airports I was wheeled to gates and left in the way of people coming and going. I tried to get the attention of airline employees and when I did they told someone else and so I sat for between 40-60 minutes."
Pros: "Comfy roomy seats, free WiFi, free coffee"
Pros: "Short flight so not all questions applied"
Cons: "Too small seats"
Pros: "Nice attendant, food OK, no delay."
Cons: "Internet costs"
Pros: "We landed safely"
Cons: "Delayed 2 hours."
Pros: "Each flight I was on, the seats were roomy and comfortable. I don't like to fly, but I have to admit, I felt pretty good on these flights. I get scared when it's bumpy, but I guess that's just life in the air."
Cons: "Not much"
Cons: "Ear phone jack didnt work,paying more every time i travel for less,extra to check just one bag,extra to watch a movie,uncomfortable conditions for 4 hours,extra to eat anything,becoming a joke"
Cons: "They said it was due to weather but my wife flew out of Texas with now issues.... we were to meet up and couldn't till much later, no big deal that I pay for a vacation and have to start it late..."
Pros: "The flight was quick and easy"
Pros: "Boarded quickly and on time!"
Pros: "Left early and arrived early"
Cons: "Our flight was delayed so we were offered to get on an "earlier" flight. The "earlier" flight never left until 40 minutes AFTER our originally scheduled flight."
Pros: "Flight left on time! No problem in OHare with transferring planes. Next flight also on time."
Pros: "Put us up in the hilton."
Cons: "Told us to run across the airport just to get there and they already shut the doors 20 minutes before the scheduled departure. had to miss another day of work..."
Cons: "Seats are very uncomfortably"
Pros: "The flight crew were kind and professional"
Cons: "My nonstop flight was cancelled and I was given a replacement flight with a layover. The cancellation was given with short notice and made for a stressful ride to the airport in oreder to make the new flight time.The layover was supposed to be one hour and ended up being 3 hours. This was very disappointing and exhausting flight. The ride was fine once on board"
Cons: "Delayed. Missed connection. Happens too often. Moving my business to southwest."
Pros: "The flight from New Jersey to Michigan is short."
Cons: "My flight in January was delayed because mechanical issues with the plane. My flight in February was delayed because of mechanical issues on the plane. Each time we were delayed about the amount of time the actual flight takes. The bathrooms on both planes smelled like a sewer."
Cons: "3 hour delay, water didn't work in bathroom so there was no washing my hands, bathroom old and dirty, seats old, mismatched and dirty. Essentially a terrible flight."
Pros: "Didn't take me long to rebook the flight when it got cancelled due to weather/pilots timing out"
Cons: "The way the whole thing was handled. I ended up flying on the 5th because of the issues with weather. My general problem was with the way the situation was handled. We shouldn't have boarded the plane on the 4th given the fact that the pilots were probably gonna time out anyway. Instead of wasting time, the protocol should've been to begin rebooking everybody to another flight. Just my two cents"
Pros: "I liked I got notified of the delay."
Cons: "The flight kept getting pushed back and no alternatives were provided. I was able to get on a different flight after sitting at the airport for 6 hours because the delay text came after I was just about to the airport. Very inconveniencing for traveling."
Cons: "Flight delay"
Cons: "We changed planes and was 5 hours late"
Pros: "Never will fly United again. First flight left early and we missed it.second re-flight arrived late to get us so we arrived too late to get our next flight. Here we are spending all our money in airports and a cheap motel in Chicago in the rain instead of being in Florida with our family."
Pros: "Snack delicious"
Pros: "Great flight."
Cons: "The flight was delayed more times than I can count & cancelled around midnight. AWFUL!"
Cons: "I purchase the economy plus seat, hoping to get some sleep. But, the seat did not recline at all! It was so uncomfortable that I could not rest. This was not worth the extra $57 I paid."
Cons: "Flights were all delayed or cancelled"
Cons: "The plane was tiny and the seats were tiny. Could not carry on a bag and it took a long time to get the bag back from having been gate checked."
Pros: "This is not a long flight (Grand Rapids, MI to Newark, NJ: just under 2 hours). There was a minor delay for departure of 20 minutes that Kayak and United kept us well aware of. The Grand Rapids, Ml airport is one of my new favorites -it's small, friendly, comfortable and quick and easy to navigate."
Pros: "On time"
Cons: "Left about 15 minutes late. But we didn't miss any connections so everything turned out okay."
Pros: "That trip was great to Housto!"
Pros: "Nowadays the gate closes 10 minutes before takeoff which really helps get the plane off on time as we can make connections. Some may not know this and find it frustrating. As a regular traveler I appreciate the move."
Pros: "Fast flight, on-time"
Cons: "Old plane, uncomfortable seats, really dirty looking bathroom"
Cons: "I cancelled it and it appears it didn't really cancel"
Cons: "Our plane was delayed leaving Grand Rapids. Once in Houston there was no gate available causing another 10 minute delay. All bags were required to be checked plane side so once we finally got off the plane it took another 10 minutes to get our bags. Many passengers had tight connections and had to rush to their next flight. My connection was already tight as it was - and I had to go to a completely different terminal very far from where I was to catch it. Five of us were on that flight connecting to San Diego. We finally made it to the gate. The plane was still there but the door was closed so we were not allowed to board. It was the last flight out so we were stranded in Houston overnight. This caused me to miss a very important medical appointment this morning - and to have to cancel client sessions leading to a significant loss of income."
Pros: "United always has the cleanest planes I've been on the offer a lot for what they have."
Cons: "Seats are a little tight. I'm a 6'4" male knees always in the back of a seat makes for an uncomfortable ride. However the seats are the most comfortable one been on in a nation wide travel."
Pros: "Quick flight and also very nice people working. They took good care of us for our short time with them."
Cons: "I have no complaints about this flight. It went very smooth."
Pros: "Non stop service Friendly, courteous personnel"
Cons: "Cost of the flight"
Pros: "Great staff"
Cons: "Lost my luggage"
Pros: "On time, actually early love that."
Cons: "Don't even get pretzels I though United way going to upgrade food service? Maybe just if you want to pay extra?"
Pros: "Very much on time!! Love the punctuality!!"
Airlines flying from Michigan to Montreal have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights