Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Xiamen
|March||Best time to beat the crowds with an average 15% drop in price.|
|July||Most popular time to fly with an average 66% increase in price.|
Average price round-trip
|$716||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Michigan to Xiamen.
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Scores according to KAYAK customer reviews
Cons: "Drinks and meals were delivered at reasonable intervals and the food was good."
Pros: "Ease of boarding."
Cons: "Delayed an hour without a notification of how long."
Cons: "No earplugs, TVs are too far away to read the English subtitles."
Pros: "Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!"
Pros: "Friendly and very helpful staff, varied and comprehensive entertainment"
Cons: "No special boarding for business class, bus was overcrowded"
Pros: "Great crew, meals were nice, smooth ride."
Cons: "Poor wheel chair services. With Westjet No existing wheel chairs in Vancouver. Had to walk some of the time to gulf cart and no help with bags."
Pros: "On-time arrival"
Cons: "Everything else. Very uncomfortable seat. Terrible food and service."
Cons: "The seats are very small and the food was horrible. The flight attendants were rude, they actually rolled their eyes on you when you asked for water"
Pros: "The service was good and the temperature was great, The Crew was friendly and helpful. The restrooms were very clean and kept well. The entertainment was nice."
Cons: "The boarding process is chaos and they do not follow their own rules. It is quiet discomforting trying to get to a gate and on the plane. The food was strictly Asian. The service for Liquids, drinking, of any kind was very limited. I took my own water on board to stay hydrated."
Pros: "Though it's delayed, but boarding was efficient."
Cons: "Food was a bit nah. And no IFE on this A330."
Cons: "Only issue was with where to go for transfer to other flight.."
Pros: "Still here in China! It was terrible! I will never do this flight again! My flight was delayed way n accommodations was not accommodating."
Cons: "Getting stuck in Nanjing!"
Cons: "How are you related to Kiwi.com?"
Cons: "Very long layovers. Unfriendly customer service. Terrible food options. Overall very poor service. Given choice, will not fly with this airline."
Pros: "New, well equipped aircraft. Very comfortable flat bed with lots of privacy."
Cons: "Flight crew was very professional but not much "personality" warmth. Almost robotic."
Pros: "Comfy seat and caring flight crew."
Cons: "They served dinner at 2 am just after takeoff and breakfast 11 hours later."
Pros: "2 meals included and a glass of wine! Makes the 8+ hour flight easy. The flight crew was very nice. My personal headphones worked just fine for the in-seat entertainment options."
Pros: "The crew was very caring and attentive. The food was tasty, and I enjoyed the entertainment options."
Cons: "The fasten seat belt sign remained on for the entire flight, so I eventually figured out to ignore it and get up when I wanted to."
Pros: "Plane and flight were comfortable."
Cons: "Plane left 1 hour late and arrived to destination 30 min late."
Pros: "Their flight attendants were kind and the flight was on time"
Cons: "The plane was uncomfortable. The real downer was that somehow they lost a whole cartload of bags for a while, perhaps took them to a different carousel or something, so many of the bags from our flight didn't make it out until probably more than an hour after we had landed."
Pros: "The airplane was nice and new, the crew was nice and diligent, and the food was better than last time."
Cons: "The seat wasn't the most comfortable and my seat was hurting half way through."
Pros: "Everything was smooth."
Cons: "Custom sucks in China, slow and not efficient."
Pros: "Luggage checked-through service went well. Flight crew tried their best to accommodate customer requests. Though at times, some answer customer questions in Chinese instead of English. Plenty of food to eat during flight."
Cons: "Not much choice in audio-visual inflight entertainment."
Cons: "Seats did not recline. (Overnight flight.)"
Pros: "Newer planes are good and comfortable. Legacy fleet is a little tired. Service is good food and entertainment is lacking."
Cons: "Routed through Kumming to the north for a trip to SFO. If you're sloppy booking you and turn a 12 hour flight into a 2 day trip."
Pros: "Price of the ticket was phenomenal. Plus, there wasnt a significant decrease in service. When you travel on a budget, it is hard to do better than this."
Cons: "Food was soso. I got fish, they didnt have a choice. There is wifi. However, NOTHING american works. I am not sure why. I was able to get some chinese websites to work, no google, gmail or anything nonchinese. I suspect it has something to do with China censoring the internet?"
Pros: "Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value."
Cons: "Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors."
Cons: "cabin was too warm and stuffy"
Pros: "Everything, from checking in, baggage handling almost personalized, boarding with no hassle at all, welcoming on board and to your seat. In flight services non stop, only ask what do you want and they will bring it to you. You will never hear a no from the nice crew."
Cons: "I çan't think of anything. Even the restrooms are being cleaned very often by the flight attendants, giving you that freshy feelings. Kudos to the crew."
Pros: "Crews and stff were very helpful and accommodating."
Cons: "Just the long distance and long flight, but until they can "beam us up" there is no getting around that."
Pros: "Crew was friendly, took good care. But the strict rules on electronics (keeping all electronics off even in flight mode) ruined the whole thing. Even though there were some good movies and entertainment stuff, they're not nearly enough for long flights. I'd rather have played my own music and movies I downloaded for offline view from Netflix & Youtube."
Cons: "I waited for around one and a half hour for luggage. It is really too late."
Pros: "Service on their 777 JFK-PVG is great. CE has an outstanding crew. I just don't understand why other carriers charge 20-70% more for the same business class."
Cons: "Some flights out of PVG require you to board the plane from the tarmac using stairs. Uncomfortable during in climate weather. OK a bit picky."
Cons: "The food was bad, the flight was delayed & there was no announcement about it beforehand, and the service was not good."
Cons: "China Eastern and the connecting flights were always late causing us to run like mad for a very, very long distance with all our bags to make the next flight. Customer service was horrible. On the plane, the food was unbelievably disgusting. The seats were very, very cramp and some did not recline. And again, the customer service was horrible! I will avoid taking China Eastern in the future and will gladly pay a little extra for a much better experience on another airline."
Pros: "Crew were very friendly and efficient. Flight was quick."
Cons: "Delayed on the ground at Shanghai airport. Only got 1 small packet of peanuts to eat so I was really hungry. So maybe give a roll or something a bit more substantial."
Cons: "Did not get a coffee, only got the drink selected during the meals. Did not come around again for just the beverages?"
Pros: "China Eastern came in several hundred dollars less than the competition for our roundtrip international flights from NYC to Bangkok via Shanghai. Because of this, we were naturally a bit worried. China Eastern did not disappoint. Their check in process and boarding process is a bit lengthy; however, we boarded seamlessly and were able to be as comfortable as possible during our 15 hour flights. 3 meals were served in this time period, and a pillow and blanket and earphones were provided. There was never a long line for the toilets, and there was an ample selection of movies on the entertainment front. Overall, would use China Eastern again for our international travels to Asia."
Cons: "Other patrons were pushy/pissy, but you cannot please everyone. Look at other reviews, for example :)"
Pros: "Cabin crew were good and we took off on time for this leg."
Cons: "Chaos boarding. Everyone rushed for getting on plane, not sure why. Difficult to get up when person in front puts seat back."
Pros: "This time the food was really good."
Cons: "Flight was delayed with no explanation. The entertainment screens were with a low quality of picture and sound. Sometimes the crew forgers to speak English, and you need to know Chinese."
Pros: "Very efficient staff. Great operating system"
Pros: "The plane left on time, arrived on time, the staff was friendly enough, the food was good - it was nothing extraordinary but it did the job"
Cons: "China Eastern Airlines is not made for tall people. I'm 6'2" and I was very cramped."
Pros: "I like the seat configuration."
Cons: "The crew needs to work on their customer service. At one point they picked my husbands tablecloth and basically dropped off a fruit cup and fork for dessert. The plane was hot during the sleep hours. And I smelled cigarette smoke at one point. It woke me up it was so strong."
Pros: "Nice crew - filled up my water bottle for me every time, very professional. VERY strict about phone use! Too bad as I use my phone like a tablet to read things that I have saved."
Pros: "No delay"
Cons: "Slow check in and unprofessional attitude from HKG airport crew when line up to get check in. Actual check in was good,"
Cons: "Chinese have no clue about customer service!!!!"
Cons: "Pilots continually smoking throughout flight. Woke me 5 times during my sleep. Very clearly it can't be stewards or passengers as smoke alarms are fitted throughout. Stewardesses politely pretended not to notice or smell the fumes every time it happened."
Pros: "I'm grateful we didn't crash or anything. It's not as costly as other airlines, but we learned it's worth it to pay more..."
Cons: "Every flight was significantly delayed (we had two flights to the destination and two flights back home, all via China Eastern.) One was so delayed we barely made our connection, and our luggage didn't make the connection at all. So, we spent nearly 2 days on vacation without our belongings. The return flight was so delayed that we did miss our connection, and had to spend the night in Shanghai. China Eastern's staff in Shanghai handled it VERY poorly. They were rude, refused to give us instruction, and we spent hours in the airport trying to figure out which bus to take and where we were actually going. Their exact words to one distraught couple seeking help were "That's not our problem." Service in general was average to poor. Food was average. There are no adult drinks available even for purchase, and they would have been nice to enjoy given the other stresses they caused on our vacation. Our seats were often damaged in one way or another. I was attracted to this airline for the reasonable rates, but do yourself a favor and pay a little extra for a more tolerable experience."
Cons: "Even for business class there is no TV screen on each seat. Just one small TV screen on the ceiling for a few rows to share. It would be much better with TV screen on each seat. I was sitting in the first row business class and the air hostess skipped me and didn’t give me a slipper. She gave me a used slipper at the end only without a packet. This is unprofessional to treat a business class passenger"
Cons: "Not on time, food was too little provided on 4 hour flight."
Pros: "Air China did an excelent job to get me to my destination."
Cons: "Kayak.com did not notify me my flight was cancelled. By my own dumb luck I showed up early enough for Air China to put me on a plane that was boarding. Come on kayak. You failed to provide details that could have ruined my trip. Get it together."
Pros: "Nothing it was awful"
Cons: "Everything they are racist."
Pros: "Professionalism of the staff. The whole process was smooth."
Cons: "Food. Tasted mediocre at best. It would be better if each economy seat had an electric outlet to plug in."
Pros: "The kind crew"
Cons: "Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund"
Cons: "I bought business class for round trip, However, my flights to/from PEK CGQ were economy"
Pros: "The crew was great."
Cons: "The seats could gave been more comfortable."
Cons: "We only had one hour to catch our connecting flight, which was canceled and rescheduled by air China not by customer. Rude!"
Pros: "Friendly flight attendants that attended to each need when asked"
Cons: "Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty."
Cons: "Very Old plane The entertainment system was down during entire 9hour trip Food is terrible, noodle so dry, can not eat After toilet visit, the water is not working, can not wash your hand"
Pros: "Good leg room and airline food quality was good and great movie choices."
Cons: "Language barrier at times, like when I went to the galley to ask for orange juice, which was sitting on the counter, and flight attendant said - pour it yourself and then walked off kind of funny."
Pros: "Perfect service. New equipment. On time. Business class feels like First Class. Attendants are punctilious and extraordinarily well trained. Seem to enjoy their work. Almost zero slip ups."
Cons: "No English language international or domestic papers. Nothing from Europe in any language. No Western media news or analysis. Film selections in English are limited, dated and bad."
Pros: "Air China is a good solid performer...with modern planes and decent staff. Clean, On-time, safe. Our 748-8 had a modern entertainments system. Seats a bit tight for a 5'10 guy...but fine for my 5'1" wife."
Cons: "PEK boarding ramps really rundown at PEK. Signage for Immigration misleading. Range of local overnight hotels is more aimed at smoking business travelers from China....not some must Americans and Europeans. Transfers to and from airport can be unreliable...especially for very early or late flights. Coris hotel is a safe but expensive choice...with excellent staff and transit vans."
Pros: "The seats were decent. The flight attendants were very attentive."
Cons: "The food was not to my liking."
Cons: "My flight from Shanghai to Beijing was delayed more than 4 hours, which let to missing the connecting flight from Beijing to JFK. Then the nightmare started. It was after midnight when we arrived at Beijing airport. The staff offered no help with re-booking and hotels. I had to spend the night sitting on the cold floor, hungry and anxious till the ticket counter reopened in the morning. The morning staff were even worse than the night crew. They were extremely rude, unprofessional, they lied and insulted customers. Very disappointed with Air China. Will file an official complaint."
Cons: "Every thing First of flight got cancelled for no reason only Maybe because the plane was not full Oh my god no body can speak English there All the immigrants officers all staff none of them And boarding was outside by ladder it was freezing cold Cold and wind was up maybe 100 mile very bad for Kids all the children was crying Very bad service will never travel with any Chinese air Line again And the bo"
Cons: "very irresponsible! & no English"
Pros: "Pleasant, uneventful, and meal service."
Cons: "No individual entertainment, but comfortable seating. Good trade off."
Pros: "There was free water"
Cons: "Flight was delayed, poor communication, almost a riot at the boarding gate when flight became delayed with no explanation"
Pros: "Good service, comfortable seats"
Pros: "Can’t beat the price"
Cons: "Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim."
Pros: "Great service, comfortable seats."
Cons: "The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows."
Cons: "Had an issue with our tickets tried calling kayak and no answer Air China was unable to resolve the issue either. Won’t be using either one again."
Pros: "The crew were lovely."
Cons: "Poor entertainment and food (but I think plane food generally isn't great on any airline). Big gaps between beverage service - so bring your own bottle of water unless you want to be that annoying passenger like me who is constantly pressing the button for service to just get water."
Cons: "Seat too tight"
Pros: "Fares are reasonable, timely arrival, good food."
Cons: "Crappy not well maintained toilets, very little leg room."
Cons: "The flight arrived late and i barely made my connection."
Pros: "short flight and nice attendants"
Cons: "would like more leg room"
Pros: "Clean safe and on time. Competent cabin crew. The great fares made this trip possible....so we have no complaints about Air China."
Cons: "Wasted more than an hour in the wrong immigration line because we got no guidance from Air China that long layover passengers need to sign up at a special...and poorly market special pre-immigration desk before proceeded to regular immigration line. As for the flight itself.....the seats are just not made for people over 5' 7"."
Cons: "My bag was lost and was not returned to me until 48 hours later."
Pros: "I was able to get home and my luggage came with me."
Cons: "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
Pros: "It's good valyfor money"
Cons: "I had a a delay in Bangkok for 2:30 min almost lost the connection in Beijing. In Beijing all very disorganized. The connection gate was closed and when open they had a hide line. Not a goood connection center. The airplane could be cleaner Also the entertainment system is bad and a lunch old movies or in Chinese. I flew business and it was ok. Could be much better. Funnily they lost my luggage. The people here in JFK looks very lost. I hope I get them soon."
Pros: "Lunch on plane was highlight of the experience. One of the best meals I have had in economy class, on any airline."
Cons: "Boarding started late with no announcement of reason, and seats were not most comfortable I have ever used."
Cons: "The airline booked but connector with 2 hours from landing. The initial flight was delayed taking off. I advised the airline attendant that we were not going to make our connector and if she could alert the connecting flight. She told me no and to just try to make it. We walked up to the gate to see my flight to the states backing away from the concourse. No one was at the gate. IT took 2 1/2 hours to get through immigration to the airline desk and for them to tell me the next flight is the following day. I eventually got on another airline to get home. There was NO HELP whatsoever to get through this process."
Cons: "My flight was cancelled. I was never notified about the cancelation. Found out about it when I got to the airport."
Cons: "No individual movie screens."
Pros: "Food on PKG to JFK was very good, staff on planes were nice and efficient. Lounge in PKG was roomy and not overloaded, but food was weak. The 6 across lie flat worked good for me, not as roomy as the 4 across in some competitors but for the price was very good. I would do it all again gladly if I knew they fixed the airport - but how would you know and how could you believe them."
Cons: "Most important AVOID Beijing for transfer. 1.5 Hours on line, open unchanneled line with cut ins and it might be 2 hours if we were not a typical couple who walked past it not believing there could be sucha large line for merely doing and international transfer. This is of course after a long long walk with minimal signage. Good thing I scheduled a 4 hour layover - it became a 2 hour stand over. A horror. If I book that again I my wife may divorce me."
Pros: "How can you expect people to sit on a plane for 13 or 14 hours and not supply in flight wifi. It is unthinkable and backwards."
Cons: "I will pay slightly more money to get a more comfortable seat and a little more room."
Pros: "Check-in and boarding went very well, very quickly."
Cons: "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
Cons: "Delay. Horrible service at Phuket airport."
Pros: "The crew was pleasant"
Cons: "Delayed an hour and 1/2 at gate to board, then we had to sit on the plane for over an hour waiting to 'de-ice'. The food is atrocious! The beef with rice was a gelatinous glob that was inedible. Wine (almost undrinkalble) only with meal? really? Double booked seats and I was told to move, not asked and I assure you they are lucky a window seat was available. No English options for entertainment."
Pros: "The crew was overall friendly, and did their best to speak English, mandarin, and Japanese to appeal to the guests. They brought drinks fairly often. And we're kind. Out of my 4 flights with them, only 1 was delayed and we arrived an hour or so late."
Cons: "The plane was not very comfortable at all. There is are zero air vents or air flow to cool you down. The media set on some of our flights were very old and non-responsive. The food... was okay. No snacks. They also have weird policies that are sometimes enforced on electronics. No portable charges and sometimes no electronics can be used at all."
Pros: "Good service, price"
Cons: "Very sick person next to me coughing who gave me a cold. :("
Pros: "The crew tried to help"
Cons: "1. Flight got delayed, so I missed my connection and I had to stay at the airport overnight. They did it provide a hotel to stay saying the delay was weather related and not their fault 2. Communication skills are extremely poor in Beijing airport 3. All flights were delayed from Air China."
Cons: "I didn't get my luggages when I boarding in Xiamen. My luggages were stopped in Beijing. So I have to stay in hotel a night. And the airports make me to back to pickup my luggages at the second day."
Pros: "Entertainment and drink selection was decent. Plane was pretty new with large personal monitors and usb charger"
Cons: "Flight was delayed for 3hours. Boarding process was a nightmare. there no was line, people were pushing and was almost like a herd of cows just trying to squeeze through the gate asap. Staff did not do anything about this and just watched. Food was terrible, my salad was defrosted which meand the vegetable was wet and soggy. Although the planes were new, the seats were verr narrow"
Pros: "The slippers"
Pros: "I liked the short duration of the flight. Also, the hazy view of Beijing (through all the horrible clouds of pollution)."
Cons: "No mobile device usage (even on airplane mode) is a bit too strict of a rule. But the Chinese are very serious when they say no Cell Phones at all at any time during the flight"
Airlines flying from Michigan to Xiamen have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Xiamen
Masks required on board, masks provided on flights from Michigan to Xiamen
Social distancing seating
Middle seats unavailable to book on flights from Michigan to Xiamen
Testing for antibodies, testing for symptoms for flights from Michigan to Xiamen
Waiving of change fees. Search flexible flights from Michigan to Xiamen