Cons: "Adherence to booking time essential as plane delayed to leave and such an inconvenience"
Cons: "The AC wasn't working properly and it was 40C outside. Passengers were about yo pass out. It was horrible. One of the worse flights of my life."
Cons: "everything was great"
Cons: "Delayed with a late disclosure of late status"
Pros: "The crew was friendly. The blanket was big and nice"
Cons: "screen for the entertainment was not easy to navigate (it didn't respond easily and quickly). It was a long flight and more snack choices (chocolate, ice cream, etc) during the flight would be nice"
Cons: "The ground staff was absolutely terrible"
Pros: "Excellent, smooth flight - very easy boarding process and very nice on board staff."
Pros: "Flight was delayed several times. Once the plane finally arrived the staff was great and we were on our way."
Cons: "Flight was delayed several times."
Pros: "Friendly professional staff"
Cons: "Flts were delayed"
Pros: "Very efficient boarding. Crew was excellent. Wonderful service."
Pros: "Friendly and personal because of smaller aircraft"
Cons: "The food was insufficient for the cost of flight and time of day"
Pros: "Flight was on time."
Cons: "No announcement of the fight, locals just started going to plane, it was a 50 seat plane."
Pros: "Staff was friendly"
Cons: "Couldn't hear through my headset. Should allow you to use your own headphone and not the ones provided. Pretty cramped for a 17 hour flight. Should have power outlets between seats for such a long flight"
Pros: "Arrived on time. The staff was super amazing. It was nice and chilled."
Pros: "All the flights for the day were canceled due to cloud coverage, which I understand . What was bad was that South African airlines didn't offer to transport anyone to a town where hotels were available. We are in a foreign country... without wifi so we can't call any hotels or shuttles. When people Asked what they were supposed to do they were told that the airline wouldn't do anything because it's not their fault it was cloudy."
Cons: "The flight was delayed by an hour, then we sat on the plane for 40 min before take-off waiting for a loading manifest"
Cons: "The flight was soposed to leave Hoedspruit at 1:55 pm. We boarded at 6:30 pm. We missed our connection and the airline atendants in Johannesburg did nothing but to be disrespectful and negative. I will never fly in SAA again, and I advise not to do it youself."
Cons: "Very bumpy. You should replace this plane with the one powered by jet engines."
Pros: "Was fine once on the plane"
Cons: "Late, no information from the staff, chaos. Will not fly again"
Pros: "Orderly check-in and boarding, left on time, arrived a bit early, pleasant staff."
Cons: "Unable to reserve seats prior to flight even though they have online check-in. Seats not exactly roomy for 6' 1" slim person, but not awful."
Cons: "Flight delayed without earlier notification to enable later check-in process."
Pros: "The crew was incredibly friendly and the service was wonderful. We were surprised to even get a light snack on such a short flight (2.5 hours)! We will be using SA Express again soon!"