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Italy to California Flight Information

Flights Arrive in California
Flights Depart from Italy
Flight Price $301
Airlines WOW air, SWISS, Brussels Airlines, Lufthansa, Finnair, British Airways, American Airlines, Iberia, Delta, Air Canada, KLM

Book cheap flights from Italy to California (round-trip)

Airports
Origin
Bologna
$495
only
$495
Trieste
$478
only
$478
Rome
$372
only
$372
Milan
$301
only
$301
$417
only
$417
Florence
$505
only
$505
Venice
$381
only
$381
Destination
San Francisco
$301
only
$301
Los Angeles
$372
only
$372
Tue, Oct 2
MXP
Milan Malpensa
SFO
San Francisco
26h 20m
Fri, Oct 26
SFO
San Francisco
MXP
Milan Malpensa
19h 05m
Trip: 25 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
AMS
KEF
Good 6.0

The price

The delay

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Mon, Mar 11
FCO
Rome Fiumicino
LAX
Los Angeles
15h 40m
Sun, Mar 17
LAX
Los Angeles
FCO
Rome Fiumicino
17h 05m
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,112 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
JFK
ZRH
Good 7.6

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

ZRH
MAD
Excellent 9.0

The service

No entertainment

VCE
ZRH
Excellent 8.0

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

CDG
ZRH
Excellent 10.0

The service and THE FOOD WERE GOOD !

ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

Fri, Nov 16
FCO
Rome Fiumicino
LAX
Los Angeles
23h 19m
Mon, Nov 26
LAX
Los Angeles
FCO
Rome Fiumicino
15h 05m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,862 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

BRU
FLR
Good 6.6

Helpful crew

No food except for purchase. Expected at least cup of coffee/crackers

TLV
BRU
Good 7.0

Choice of food was very limited as they were missing the food in catalog.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

NBE
BRU
Good 6.3

Kindliness of crew

Impossibility to by drinks or did with bank cards

Sat, Jan 19
VCE
Venice Marco Polo
SFO
San Francisco
16h 45m
Sat, Jan 26
SFO
San Francisco
VCE
Venice Marco Polo
28h 20m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 22
FCO
Rome Fiumicino
LAX
Los Angeles
15h 00m
Tue, Feb 26
LAX
Los Angeles
FCO
Rome Fiumicino
16h 25m
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,009 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
ATL
FRA
Okay 4.0

Crew was very nice and attent ive

Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

BOS
MUC
Excellent 8.0

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

JNB
FRA
Excellent 8.6

The crew were very considerate. Also they have the best baby beds we have seen so far

The entertainment system was glitchy.

ATH
FRA
Okay 5.3

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

Sat, Jan 12
MXP
Milan Malpensa
LAX
Los Angeles
22h 43m
Sat, Jan 26
LAX
Los Angeles
MXP
Milan Malpensa
13h 50m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,172 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

JFK
HEL
Excellent 8.0

Smooth flying

Choice of movies

HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

ARN
BGO
Excellent 10.0

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Sat, Nov 3
MXP
Milan Malpensa
LAX
Los Angeles
16h 38m
Sun, Nov 11
LAX
Los Angeles
MXP
Milan Malpensa
14h 50m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,654 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
EDI
LHR
Excellent 8.0

I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated.

BOD
LGW
Mediocre 2.3

Nothing

Flight delayed over 100% Pilot couldn’t navigate turbulence without persistent discomfort Ground staff negligent/incompetent, bordering malicious

LHR
VIE
Mediocre 2.3

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

LHR
HYD
Mediocre 2.0

Nothing to say

Everything. Will never book AA/BA again. Ended up with 42 hours journey.

FCO
LHR
Good 7.0

Pretty basic service.

The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

Sat, Jan 19
LIN
Milan Linate
LAX
Los Angeles
16h 30m
Wed, Jan 30
LAX
Los Angeles
LIN
Milan Linate
14h 10m
Trip: 12 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,748 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
LHR
Excellent 8.0

No unexpected surprises.

No complaints.

JFK
CDG
Mediocre 3.3

The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.

This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.

MIA
SJU
Excellent 9.3

The service was excellent and the flight on time. Love American.

The seats have been refurbished and if you are a plus size the seats are uncomfortable.

LHR
DFW
Excellent 8.0

Arrived safely.

Noisy children.

DFW
AMS
Good 6.3

Overseas flight and the seats were so tiny. I literally have bruises on my legs on the sides and on my knees from being crammed into the seat in front of me. I'm 73" tall and I couldn't even lower my tray all the way to set food and drink on it.

Mon, Dec 17
LIN
Milan Linate
LAX
Los Angeles
18h 15m
Mon, Dec 24
LAX
Los Angeles
LIN
Milan Linate
22h 20m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,237 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
LHR
MAD
Poor 0.0

Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!

BOS
MAD
Good 7.6

Excellent crew and comfort during flight.

Confusion at time of boarding.

BOS
MAD
Okay 4.6

The movie/tv selection was extensive

I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic.

MAD
BOS
Excellent 8.0

Crew arranged to change seats so my left leg had an aisle.

Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.

SCQ
MAD
Excellent 10.0

Not full, attendants went out of way to accommodate seating requests

Tue, Nov 6
TRS
Trieste Ronchi dei Legionari
LAX
Los Angeles
26h 45m
Mon, Dec 3
LAX
Los Angeles
TRS
Trieste Ronchi dei Legionari
25h 25m
Trip: 28 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,330 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
IND
ATL
Excellent 10.0

Quick

ATL
CDG
Excellent 10.0

The food was just ok.

AUS
ATL
Excellent 8.6

love that Delta is now giving out Kind bars. Thanks!

ORD
CVG
Good 6.0

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

ATL
CLT
Excellent 8.6

Video access

Too hot, too crowded

Tue, Mar 19
BLQ
Bologna Guglielmo Marconi
SFO
San Francisco
20h 17m
Tue, Mar 26
SFO
San Francisco
BLQ
Bologna Guglielmo Marconi
14h 00m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,996 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYC
YXE
Mediocre 3.6

Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.

Flight was delayed nearly an hour causing a very tight connection in Calgary.

YYZ
YVR
Good 6.0

The crew on The flight was efficient and friendly.

The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.

YYC
YYZ
Excellent 8.0

Early flight was not as crowded

But was very busy just the same. Weather was poor

YVR
LAX
Excellent 10.0

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

FRA
YYZ
Good 7.6

Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.

Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...

Sat, Mar 30
FLR
Florence Peretola
SFO
San Francisco
31h 00m
Sun, Apr 14
SFO
San Francisco
FLR
Florence Peretola
18h 00m
Trip: 16 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,253 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

JFK
AMS
Excellent 10.0

The attendants took great care of us. Super smooth flight.

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

Tue, Oct 2
MXP
Milan Malpensa
SFO
San Francisco
26h 20m
Mon, Oct 8
SFO
San Francisco
MXP
Milan Malpensa
19h 05m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Tue, Dec 4
FCO
Rome Fiumicino
LAX
Los Angeles
15h 40m
Wed, Dec 12
LAX
Los Angeles
FCO
Rome Fiumicino
16h 50m
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,112 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SFO
Excellent 9.6

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

GVA
JFK
Excellent 10.0

The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!

The food standard seemed to be lowered a little bit, but still very well prepared.

MIA
ZRH
Good 6.3

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

JFK
ZRH
Good 7.6

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

ZRH
TLV
Excellent 10.0

TV screens and movies. Food was great.

Sat, Jan 19
MXP
Milan Malpensa
SFO
San Francisco
16h 30m
Wed, Jan 30
SFO
San Francisco
MXP
Milan Malpensa
16h 00m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Oct 17
FCO
Rome Fiumicino
LAX
Los Angeles
28h 45m
Sun, Oct 21
LAX
Los Angeles
FCO
Rome Fiumicino
36h 25m
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,862 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

TLV
BRU
Good 7.0

Choice of food was very limited as they were missing the food in catalog.

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

JFK
BRU
Good 6.6

Attentive helpful and cheerful staff: on time

Food

Tue, Feb 12
MXP
Milan Malpensa
SFO
San Francisco
20h 27m
Tue, Feb 26
SFO
San Francisco
MXP
Milan Malpensa
22h 10m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,172 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

ARN
BGO
Excellent 10.0

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

JFK
CLT
Mediocre 3.6

Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Sat, Jan 19
MXP
Milan Malpensa
LAX
Los Angeles
17h 57m
Mon, Jan 28
LAX
Los Angeles
MXP
Milan Malpensa
13h 30m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,654 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
HYD
Mediocre 2.0

Nothing to say

Everything. Will never book AA/BA again. Ended up with 42 hours journey.

LHR
EWR
Excellent 10.0

Great consideration from cabin crew.

FCO
LHR
Good 7.0

Pretty basic service.

The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

LHR
SEA
Excellent 8.0

There was a good selection of very different movies to watch. I found four that I wanted to see.

There were not enough chairs in the waiting area. There was a long wait, first, just to get on the plane, then, instead of letting us stay in the waiting area, we were all seated, and left waiting for at least an hour, most of that time without explanation, sitting in a stifling plane at the gate, without being allowed to get up and move around. Also, the ratio of carbohydrates to protein in the main meal was way out of kilter. I don't want rice + potatoes + bread + crackers all in one meal, with zero vegetables. The tiny piece of cheese helped.

FCO
LHR
Excellent 8.3

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

Sat, Dec 15
VCE
Venice Marco Polo
LAX
Los Angeles
17h 35m
Sat, Dec 29
LAX
Los Angeles
VCE
Venice Marco Polo
15h 45m
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,748 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LAX
SFO
Okay 5.0

I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience

SAT
MIA
Excellent 9.3

The service was excellent and the flight on time.

The seats have been refurbished In the narrow size.

DEN
DFW
Good 6.6

Such tiny seats.

DFW
LHR
Excellent 8.0

No unexpected surprises.

No complaints.

MIA
ORD
Excellent 10.0

The flight was good. Takeoff and landing were great. Service in flight great.

The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it.

Mon, Dec 17
VCE
Venice Marco Polo
LAX
Los Angeles
17h 35m
Mon, Dec 24
LAX
Los Angeles
VCE
Venice Marco Polo
29h 55m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,237 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
LHR
MAD
Good 7.6

The crew on board seemed efficient and friendl for this short 2.5 hour flight.

No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine.

MAD
TLV
Good 7.0

I wish there was a bigger selection of movies and tv-shows to watch.

MAD
BOS
Excellent 8.6

On time, check-in fine if you allow plenty of time, leg room good,

Choice of movies, food mediocre

BOS
MAD
Okay 4.6

The movie/tv selection was extensive

I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic.

BOS
MAD
Good 7.6

Excellent crew and comfort during flight.

Confusion at time of boarding.

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