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Cons: Nos retrasamosRead more about JetBlue
Cons: Nos retrasamos
Pros: They did their job as expected.
Cons: JetBlue crew seem a bit overwhelmed and stressed. I felt they took that on the passengers
Cons: Good flight
Pros: Staff was courteous and helpful. Loved all smiling faces
Cons: Great people to fly with JetBlue
Cons: 1 hour delayed
Pros: Crew was very kind and helpful
Cons: Gate was changed at the last minute
Pros: On time, comfortable, safe
Cons: Better food options.
Pros: Relatively comfortable seats, great in flight entertainment.
Cons: Tuvimos retrasos, eso no debe ocurrir
Pros: The crew was very good
Cons: The gate at FLL to little, and the boarding process a mess.
Pros: Comfortable chairs
Cons: 2 hour delay left late and was not told why. Televisión is old and didn’t have channels working only two movies working
Pros: It was a good experience overall
Cons: There were things like delays that couldn’t be helped but it was an inconvenience
Pros: Crew informed us about the time delays and why we had to unload the plane .
Cons: Boston closed their airport due to high winds.
Pros: The crew was fabulous. They were so friendly and efficient that it truly made the experience pleasant from start to finish.
Pros: They are a great airline! The entire crew makes you feel like you are welcome.. ( unlike almost ALL other airlines ) Jet Blue is most definitely my airline of choice. They try hard, and do a wonderful job!
Pros: Entertainment, boarding, legroom, not many people on flight.
Cons: No where in front row to stow smaller bag unless you put it above. Chips were ok as a snack.
Pros: Everything went well and the lines wasent bad moved pretty fast
Pros: Very smooth flight and all the staff were really nice.
Pros: I love jettblue
Pros: Free in flight wifi, quick boarding, comfy seats and lots of leg room.
Cons: My seat didn't decline, but I think thats because I was in front of the exit row. Otherwise it was great.
Cons: I had to pay again for the extra luggage I had already paid on the flight Because I had chosen the blue plus option and at the airport they say I paid only blue
Pros: Flight delayed by almost 4 hrs! Bording took a very long time. They checked in my 2 year old stroller instead of handing it over to us when we got off the plane. I had to carry my 2 year old in my arms ( 35 lbs) and my carry-on through the airport because of their poor communication and incompetency!
Pros: The plane was very comfortable and had noticeably more leg room than any other airline I’ve been on recently.
Pros: Smooth flight. We left earlier than expected and arrived 30 minutes before expected arrival. Everything was smooth.
Pros: Smooth flight from start to finish. There was originally a delay, but they made up lost time in-air. Great experience all around.
Pros: Everything was perfect for me I will definitely fly with JetBlue again and recommend JetBlue to all my friends and family and more
Pros: On time
Cons: Luggage manage
Pros: Smooth ride and on time
Cons: We missed our bus connection to NH due to the delay and since there were no rental cars or airport hotel rooms we sat for 9 hours waiting for the first bus. Exhausting.
Pros: Love that Jet Blue now flies out of St. Paul looking forward to flying it more often. I also live in WPB and really hope it will fly from NYC to WPB during the winter more often so my children who live in NYC can come more often!!
Pros: The fly was on time and the crew was friendly and kind.
Cons: It was too early to eat chips and being that we were at the airport since 2:40 am. Some kind of breakfast would've been appreciated.
Cons: pésimo Dios mío que impotencia tengo vuelo JetBlue 1809 mi esposa yualis mirambeaux con mis dos hijas menores de 6 y 4 años
Cons: Azafata horrible andando con dos nilas de 6 y 4 mi esposa que era que andaba en el vuelo 1809 nombre yualis mirambeaux y mis dos hijas fieron tratas como si fuera una mierda esa azafata parece que tiene problema personales y no debe de transmitir y tratar a las personas así en verdad que una impotencia me dio cuando dejaron a mi familia por que la azafata no se supo manejar desde las 10 am están en el aeropuerto y sale el vuelo a las 9 de la noche es un abuso
Pros: Incoming plane 20min late, but crew worked well in couteously managing boarding process to regain some of that time back.
Pros: Departure timing, Seat comfort, and cleanest .đ
Pros: Staff was kind and there to help. I would definitely fly with Jet Blue again! Great airline to fly though when you have young kids.
Cons: Everything was perfect!
Cons: unwelcoming staff and unhelpful
Cons: Very cheap food , only cockies and water
Pros: Kind, in time, great leg room and snacks!
Cons: Please start flying to Ft Lauderdale from Minneapolis!
Pros: Great customer service, and more legroom for tall people like me. Also very comfortable and clean sits.
Cons: The TV constantly on and playing by default is a big initial distraction. A static image or graphics would be more effective, instead of running motion picture.
Pros: The overall experience was good.
Cons: Too many people bring too many carry on bags on the plane. By the time we (wife, son, and self) board the plane there are no spaces available for us overhead. Our entire row was taken by other people. JetBlue needs to figure out a better solution to eliminate this nonsense. People bring too much and too large of bags.
Cons: First, at the gate the crew begin call group A not the people buy even more space, second, the tv from my seat never working. Plus delayed two hours from airport JFK.
Cons: My flight was delayed
Pros: During the medical emergency the crew went into action and asked for help and kept the captain appraised of the condition of the passenger. Made me happy to see the crew hustling for the benefit of others.
Cons: If the snakes are unlimited why do they hold on to the basket of snacks so tightly and then ask which "one" you want?
Pros: Crew is was very nice.
Cons: Elbows of the passenger sitting next to me constantly, without knowing, changed the movie channel. JetBlue should find a way to adopt a plastic cover to lift and access the control.
Pros: The leg room!
Cons: Didn't get a customs form, would be nice if they just left it on your tray table
Pros: Nothing. Expensive fare, plus check up luggage charge and the food was chips and water or soda
Cons: Same as above
Pros: Crew was great, comfort+ definitely has more leg room.
Cons: Beer not guaranteed on flight for Delta comfort plus.
Pros: Early leaving gate - early arrival
Pros: We got earlier than expected to our destination
Cons: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people
Pros: Comfortable and spacious seating. Quick and smooth flight.
Cons: Since this was such a short flight, there wasn’t much to improve.
Pros: Fine crew. Fine entertainment.
Cons: Clumsy boarding process. After a 2.5 hour delay on tarmac before takeoff there was almost no food on board for a 6-hour flight
Pros: No delays. Easy boarding.
Pros: The flight crew was friendly and communicated well. They also had a friendly attitude.
Cons: A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area.
Pros: Empty row!
Cons: Movie selection More new releases
Pros: Seat was hard, not much foot space
Cons: My wife and Iasked for a snack, it was never delivered
Pros: Boarded nearly on time - doesn't always happen
Cons: As usual, someone boarding the plane before I did had jammed my overhead compartment with their carry on luggage.
Pros: Entertaining crew
Cons: On time arrival (we were late).
Cons: It made no sense to board an hour and a half before takeoff.
Cons: I fly regular this was an excellent flight
Pros: Great service from boarding to landing
Pros: All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list.
Cons: There was no Christian music on the music section.
Pros: The cheese bites were amazing!
Pros: Nice plane and comfy seats
Cons: The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!
Pros: I liked that I was able to check my carry-on to for free
Cons: I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers
Pros: I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!
Cons: The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination.
Pros: I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also.
Pros: Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain.
Cons: Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed.
Cons: Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling.
Pros: The crew and overhead storage.
Pros: The attention, kindness and never tiring helpful attitude of the personnel.
Cons: None of the 7 screens I ried had the audio working. I had to result to sleeping when I could have easily enjoyed 3 movies and what not. It would also be helpful to have charging outlets on long-haul/international flights.
Cons: When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting
Pros: On time with no drama
Cons: Barking dogs. 4 around us! Middle seat.
Pros: Plane was far too tight. Very uncomfortable for taller individuals.
Pros: Landed from Sydney at 8am. Flew to San Francisco at 4pm. Long wait. Not good.
Cons: Landed in Los Angeles at 8am. Left for San Francisco at 4pm. Aweful.
Pros: The variety of what you could listen to or watch. Liked the way the seats reclined. Plenty of leg room (I am short).
Pros: Service, arrangement, duration, convenience , organized flight.
Cons: I like everything about it. Thank you.
Pros: I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly.
Cons: I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!
Pros: The flight attendants were great! Super friendly and helpful with everything!
Cons: I'd love slightly larger snack portions.
Cons: Seats are hard. Sat in the exit row.
Pros: The entertainment options and noticing the little touches that Delta is making to improve the brand and experience.
Cons: Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary.
Pros: The flight was smooth and the food selection was surprising delicious. The crew was very attentive.
Cons: The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category.
Pros: The staff
Cons: I used a regional certificate to upgrade; this wasn't 1st / biz class at all; the seats are just big clunky leather seats, no recline, no leg room. Really disappointing for a red eye flight across the US.
Pros: Food was Ok and the stees heled Out
Cons: Usable to hear gate agent announcement in LAX
Pros: Friendly staff. They went above and beyond to accommodate me whenni arrived late for boarding.
Pros: All computers down. Cancelled flight. Spent night in airport. No accommodations. No food or drink.
Pros: Overall i was comfortable. I appreciate that they serve tea & it's not old & bitter tasting.
Cons: we started to board 10 minutes before scheduled take off so we were late.
Pros: Ditto from above
Cons: Ditto from above
Cons: BYOjet cancelled my flight
Pros: Made up the departure delay in flight.
Cons: Gate and Cabin crew kept giving opposing reasons for our departure delay, just be up front and honest. Cabin was hot. Very hard landing
Pros: Departed and arrived on time. Arrival time is better than before.
Pros: The crew was excellent! They were the best thing about the flight.
Cons: we had a two hour delay waiting for some pads for one of the doors. The Seat that I sat in was lumpy and uncomfortable. The entertainment screen could get music but there was no sound on any of the movies.
Pros: Good handling of a late flight--made my connection, but without bags, and they kept us well fed and informed while waiting..
Cons: Of course the delay, but it happens.
Pros: Multiple gate changes (boarding pass gate did not match the departure screens in the terminal. I spoke with an AA employee. He was very rude while confirming the gate information) and several flight delays. By the time we boarded the plane, still departed another 30 min later.
Cons: I understand flight delays may happen, but there is no need for employees to be rude.
Cons: Social distancing
Cons: We boarded on time then Pilot announced that they were working in the plane so we sat at the gate 90 minutes with no air conditioning. I would have much preferred to have been in terminal while waiting for maintenance to repair aircraft
Cons: Taking off on time. But they did get another plane. We arrived about 5 hours late.
Cons: No delays in not losing my luggage
Pros: Free reschedule of flight.
Cons: Flight was cancelled for no reason.
Pros: The crew was very polite and helpful as the flight attendant was still new.
Cons: It was FREEZING on the plane.
Pros: Wonderful flight attendants and ground staff
Pros: Nothing really
Cons: WiFi on both ways was not working
Pros: Flight left on time.
Cons: No charging points at seat and armrest headphone jacks did not work.
Pros: Very nice crew.
Pros: The crew was friendly enough and the seat size / storage was typical for standard plane tickets.
Cons: The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus.
Cons: The wifi didn't work at all
Pros: The flight was smooth
Cons: We boarded late, they were unable to seat our family all together, and the seats were uncomfortable.
Pros: On time
Cons: Having to walk from concourse b to concourse e for my connecting flight in less than 15min before the doors were shut. Was literally in my seat for 5min and the door was shut. Most people (older or families) would have missed it. Shame on CLT or American Airlines
Pros: American Airlines Premium Economy was very nice! Great service, lovely plane and overall an experience that I would be happy to have again!
Pros: The crew was very nice
Cons: American booted me out of First Class despite having upgraded me two days prior.
Pros: Timeliness and friendly staff. Arrived before scheduled time...
Pros: Good job of the tripulation
Cons: Audio of Entertainment, maybe was the headphones, but was not good
Pros: Food was okay
Cons: Seats were uncomfortable. The tv at key seat did not work at all initially. Crew tried to re- boot it but it still didn’t work properly Flight attendant in our area was brusque and rude. And none of the others said a word to us
Cons: rerouted through Philadelphia.
Pros: Pilot kept informing us what was happening...
Cons: Plane already late, then 15 minute taxi, then they could not drive the walkway up to us correctly so another 10 minutes wasted. We missed our connecting flight... rescheduled with different airlines much later. Missed a whole day out of our three day visit. Airline travel at its normal worst!
Pros: The seats were quite comfortable.
Cons: My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane.
Cons: The food, the service and it was delay
Cons: Fast flight
Pros: This trip was short and sweet.. Uneventful +Praise God!
Pros: Great crew. Boarding was easy.
Cons: No snack options. No individual screens on an international flight!
Pros: Nice flight
Cons: Flight cancelled. Airline screwed me ovet
Cons: Sat on runway for 30 minutes before the announcement was made that the First Officer had called out. Deplaned. Then once we reboarded an 1.5 hours later, we sat on the runway for over 2 hours waiting to be deiced, then waiting to take off with absolutely NO TRANSPARENCY from the crew or the pilot. We were updated ONCE every HOUR. I missed a day of my vacation because a crew member didn't arrive on time. UNACCEPTABLE.
Pros: good price and a good route
Cons: This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!
Pros: Lights, screens, headphones, everything worked! Smooth flight, decent space first class bulkhead
Cons: The tray cannot be moved close enough to my body for eating. I find this very frustrating and end up getting too much food on me and the surrounding area. Having to "unplug" the head phones an hour before landing is very annoying! We have traveled on other airlines that do not have this policy. Running our of Port 45 min after the first pour is not acceptable when flying Business Class!
Pros: Fast and efficient service
Cons: Not applicable
Pros: Arrived early, friendly crew, good exit row seat.
Cons: Delayed flight, moderately friendly crew, moderately comfortable flight, expensive.
Cons: It was cancelled
Pros: Nothing in particular.
Cons: The 10:50 PM flight was delayed beyond midnight with no prior indication. The reason given was the flight from Dallas delayed due to weather. This looks childish. Why not pay for inconvenience. Is our time and hardship so invaluable?
Pros: Flight much better organized, seat more comfortable
Pros: Streaming entertainment with great choices Not too crowded so got my upgrade
Cons: Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola
Cons: 1.5 hours late leaving
Pros: Comfort was about equal to any other flight I've taken. Most of the crew members were friendly. Free wine.
Cons: The in-flight entertainment choices were lame. I suppose most people sleep on long flights. The food was not great. Mostly edible if you're really hungry. There was not enough room for everyone to put a carry on in an overhead bin. Luckily, I'm short and I keep mine under the seat.
Pros: A value for the money.
Cons: Again, narrow seats and hard.
Pros: Everything was fine. Attendants very good.
Cons: Everything fine.
Pros: On time
Cons: They didnt tell us that emergency seats do not recling
Pros: Good flight.
Cons: Small crew at Santa Fe airport so luggage took a while
Pros: Everything was great could have done nothing to improve wonderful set
Cons: Everything was great magnificent service no complaints
Pros: Plane was delayed repeatedly, then cancelled. I missed work and was originally offered a flight for twi days later. That wouldve been three days in an airport ? I had to purchase a room, taxi, and then spend the following day in the airport as that flight was repeatedly delayed. I booked a direct flight and was not rescheduled for such. Still waiting for reply from American Airlines. First time flying with this carrier and disappointed is an understatement.
Cons: Would be nice to know ahead of time if flight is equipped with an in seat television so as to be prepared to bring headphones.
Pros: Couldn't of been more impressed especially after being hung out by Southwest!!!
Pros: The crew was really good, made sure our needs were met.
Cons: The seats were quite crammed.
Pros: The crew were very nice and the seats were comfy.
Cons: I would have liked a snack instead of just a beverage alone.
Pros: Wireless entertainment and seat spacing on the airbus
Cons: Boeing seats are too close together. Space them out
Pros: Crew was nice, boarding went smoothly.
Cons: As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately.
Pros: Organized gate
Cons: Information on delay boarding
Cons: Internet WiFi
Cons: We were delayed for an hour sitting in the tarmac because of “VIP” which sucked
Cons: Watched a handicap elderly lady put in the middle of economy and a young small healthy male bumped to first class. crew not prioritizing the elderly. With 16" of isle space an eastern crew member tried to push a airline wheelchair down the crowded isle. Treating paying passengers as llivestock
Cons: Food was not necessarily to our liking.
Pros: Seem to be a smooth and direct flight
Cons: The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me .
Pros: The flight was unremarkable
Cons: The loading was 1hr late because United had to move the plane to the proper gate. No leg space, but that's my 6'-4" body's fault.
Cons: The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft.
Pros: The flight was overall good, there it was simple and i got what I paid for. First class would have been worth the upgrade Im 6'6" and i was good for legroom.
Cons: They lost my bag. Very huge issue followed. Staff was very helpful in getting me on track with who and when to talk with people however!
Pros: Flight was quick and the flight attendants were nice
Cons: I'm 6' tall and my head was above the headrest, so it wasn't super comfortable to lay back.
Cons: Wi-Fi did t work for most of the flight.
Pros: Service and respect very good
Pros: Not much. The plane left ontimefrom SF,got toMplsontime.
Cons: Bought a basic economy ticket: 3 emails warning about luggage restrictions - demeaning! Can't download boarding passes from own computer- must be done at airport under supervision of United staff: "have to check and see what bags you're bringing"!. Last to board! Seat assignments done at the gate; instructed to see gate attendant, who says, "Take a seat, we'll call you". Finally, in SF, gate person says,"You bought a restricted ticket, we have to watch you"! I didn't buy lousy customer service!
Pros: On time, friendly, overall great!
Pros: The trip went smoothly and it was on time. The Crew was nice and efficient
Pros: The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines.
Cons: You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star.
Pros: Very friendly staff. Very smooth bag check. It was crowded but the line moved quickly. Boarding was very organized and easy to maneuver. The flight was very enjoyable and we actually landed 20 minutes early. United has once again provided an excellent flying experience!
Cons: There was no part of the entire united experience I did not like.
Pros: Easy boarding, on time take off
Cons: Arrived early (yay), but had to sit on the runway for 45 minutes waiting for a gate and ended up getting to the gate later than the original expected time. Pretty ridiculous.
Pros: Healthy options maybe apples or something, and cheaper for snack packs. Ability to accept cash.
Cons: It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating.
Pros: Friendly flight attendants.
Cons: When I made the reservation, somehow I was assigned lowest status, and boarded the plane last, meaning no overhead storage.
Pros: $155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag.
Cons: Not being able to take a backpack as a carry-on
Pros: service is good.
Cons: The crew & boarding. Awful snacks.
Cons: 2hr late leaving ord. 2hr late leaving msp. Airline change because of depart time in msp from united to American meaning we had to go from term1 to term 3 at ord in 20 min 21/2 hrs getting home. All delays due to mechanical problems. United needs to get their act together Our last trip with them,if at all possible.
Cons: I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me.
Cons: Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in.
Pros: The lady helping me before boarding plan was awesome thanks enjoy your week
Pros: Flight finally left for ORD. Staff kept folks apprised and boarded us quickly.
Cons: Continual delays. UAL staff did not address issue of whether folks would miss connections in ORD. Yet we were seated next to the AA counter where their staff was actively working on this issue (missed connections in ORD). Seemed like AA cared a bit more.
Pros: I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!
Pros: I like being in an earlier boarding group and sitting by a window.
Cons: Seats are too close together and reclining makes it very uncomfortable for the person behind the recline.
Pros: a lot of the times the planes are freezing, would like to see pillows and blankets offered more in economy
Pros: I really like almost everything about flying with Lufthansa.
Cons: Checking in and obtaining my boarding pass was a less than satisfying experience. Initially I could not check in until arrived at the airport because the first leg of my trip was Lufthansa through United? I tried to check in on BOTH United and lufthansa's website neither worked. I then spent about 45 minutes on the phone with a Lufthansa representitave just to find out I would be unable to check in until I arrived at the airport the next day. Once I checked in to the airport I could only get my seat for the first flight and was told I would have to get my subsequent seats while on layover. When I arrived at my layover, while trying to get my seat for the next flight I was told they were overbooked and I would have to wait 'over there' until they could figure out a place for me to sit. But when the attendant printed my ticket she was shocked to find out I had a seat, and angrily reported that 'I don't know how YOU got a seat, but you did. So go get in line for the flight!' That said, I did get in line, I did get fairly decent seats the whole trip, and all but one employee were overly helpful and nice. However it would have been far less stressful if I was just able to check in for the initial flight.
Pros: Speed and ease of our return home.
Cons: We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place.
Pros: The other legs of the trip were on time
Cons: The second leg of the trip was two hours late which always happens at Chicago Ohare
Cons: Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure.
Cons: seats were extremely uncomfortable
Pros: Absolutely nothing
Cons: Airplane was damaged and united wouldn't rebook us until the flight was officially cancelled hours later. Then United provided only one service person to address all of the passengers needs so we had to stand in line for a couple hours longer. Then they had no hotel rooms to put anybody up for the night that couldn't get a flight until the next day. Then they gave us a measly $10 food voucher. Then our luggage was mishandled has still has not shown up to my house. Then because of the change in flights I had to rearrange transportation home at 1130 pm that cost me an extra $125. A very miserable day because of United's lack of being proactive and poor decision making given the situation and circumstances.
Cons: The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service.
Pros: When I got on the plane
Cons: Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue.
Pros: Overall good flight. Very quick! :) nice pilot
Cons: Nothing in particular.
Cons: One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?
Cons: Very slow boarding. The entire last boarding group had to gate check our bags, despite there being lots of room in the overhead bins when we got on. Then we had to go to baggage claim to retrieve them, rather than having them unloaded quickly and returned to us when we de-boarded. My carry-on is no longer clean; it not has big black spots on it, and came though the baggage claim partially wet from the rain. I was not happy.
Cons: Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site
Pros: The flight crew was friendly and I received a lot of updates on my flight infor before my flight
Cons: Although I received a lot of flight info about my delayed flight I wouldn't receive it sometimes until right before the time changes. Also we were boarded and still sat on the plane and waited for almost an hour before leaving the Tarmac and received no reason as to why we're still sitting until over 40 minutes of waiting. Also the bathroom water smelled bad and it felt extra small.
Cons: The only negative was the weather!
Pros: They gave us the emergency row with more space which we liked!
Cons: Boarding process could have been better. I felt I was poorly informed of the technical issues and would have liked a better understanding of what was going on. Boarding and then having to deplane right before departure due to a tire inspection fail was unnecessary. I feel as though the inspection should have happened prior to boarding.
Pros: Amazing it took an international pandemic to finally convince airlines to board from the back front.
Cons: Check in desk was not open until 9am. Less than 2 hours before takeoff on busiest travel day of the year.
Cons: Flight was cancelled due to mechanical issues. No help was offered other than rebooking on a flight that didn’t get me to my destination until the next day and included an overnight stay at a hub airport with no hotel voucher. When told that was unacceptable I was handed a piece of paper listing two “Options” from Frontier. Both options involved going to a website and filling out forms. One for cancellation and $500 in travel vouchers which, after filling out the form and submitting returned with a message that the website was closed. Option 2 was to try to rebook which led to a dead end. I finally called Frontier directly and spent over 45 minutes getting everything straightened out. Now I have vouchers that have to be used by January 1, 2019.
Cons: Seats are hard, no leg room, no lumbar support. Thankfully a short flight.
Pros: Flight was shorter than planned, that’s always a treat. No delays or hiccups.
Cons: Two of the crew in the back were very unprofessional. Sarcastic, immature and I heard way too much of their personal conversation and I had head phones on
Pros: Smooth flight. On time.
Cons: Very tight seating. Seat trays were the size of an iPhone. Seats didn’t recline. 30 rows with 6 per row. Had to pay for pop, water, and coffee.
Cons: My flight was diverted due to mechanical issues, we had to be bussed to my connecting city causing me to miss my connection. No offer of vouchers or food coupons. No more flights to my final destination, had to book thru another airline. This is absolutely unacceptable!
Pros: The seats we had were spacious
Cons: I guess I don’t understand, what I pay my fare for if I have to pay a separate fee for seat. The fare should include the seat. Then to charge you an arm and a leg for your luggage. I will never ever fly frontier again
Cons: Second time in a row we've waited in excess of 30 min for luggage at the carousel
Pros: Seats very comfortable in 1st couple of rows
Cons: Not a fan of paying for everything aka-cart. Ticket on Kayak looks cheaper, but once you discover you just bought a ticket on airline that up charges for : seat, carrying bag, coffee, water. Etc. the"deal" goes away real fast. My fault for not knowing --won't make the same mistake again. Kayak needs to mark or designate these airlines so it is easier to compare apples to apples.
Pros: Thought I was getting an awesome price but then when chkd in i had to pay for my seat, pay to take a bag & if I wanted a drink I would have to pay for that too. Staff was very cordial.
Cons: Having to pay separately for a seat, chkd a bag cost & have to pay for a treat.
Pros: Attendants were very nice
Cons: No leg room and need more food, boarding took quite a while and got out seat placements wrong twice
Pros: I liked the ticket agent in Denver who fixed my incorrectly printed boarding pass.
Cons: Flight was over 2 hours late. Missed my scheduled flight in Denver, did get on a later flight that night, but got in very late. Ticket agent at the desk before I left MSP took my boarding pass for flight from Denver to SLC, not sure if he listed me on the wrong flight out of Denver or if the agent at the desk in Denver printed the wrong boarding pass. A SLC and Las Vegas flight were at neighboring gates when I realized something was wrong. I'd been printed a boarding pass for the flight to Las Vegas instead of SLC. Glad I noticed it before the last flight to SLC left. Was suffering at the time with a bout of diverticulitis, the straight up and down, nonreclining seats were horrific for me.
Cons: Left on time arrived in one piece
Cons: The seats are the most uncomfortable seats that I have ever experienced on an airplane and I have flown with dozens of airlines in 35 coutries.
Cons: Packed in like sardines, Frontier has replaced their seats with glorified folding chairs that do not recline and offer a fold down table smaller than a table napkin. Rows have been shifted so there is less room than before! Impossible! No beverages, even water, unless you pay. No food unless you pay. After airfare we than had to pay $17 a seat per person each way to select a seat. (Wasn't that what airfare is, buying a seat?) My 56,000 saved miles have disappeared from the Frequent flyer program with no warning so now I have no reason to Fly Frontier. And won't.
Pros: no delays
Cons: how they charge for everything
Pros: I liked the fact that I was FINALLY able to fly from MSP to Denver. My flight was cancelled due to the weather. The woman at check-in was very, very good as far as being able to handle a lot of cranky passengers. She kept a positive attitude and was able to book me on a flight 2 days later. Kudos to her.
Cons: No compensation was offered. NONE. This lay over was expensive (two nights in a motel plus food). You didn't even offer me a drink of water while I stood in long lines getting to the check-in counter and then waiting to make arrangement at a motel. I know the weather is out of your control, but couldn't you at least try to make your patrons comfortable after they have been on the road in sub-zero weather, in the snow trying to make their flight??? Enuf said. I will likely not fly with you again.
Cons: I got to airport and flight was cancelled.. frontier couldn't get me on a plane for another 4 days.. I ended having to rent a car and drive the 13 hours to Denver from Minneapolis.. frontier will never get money from me again
Cons: Flight delayed forcing Ll to stand on line trying to see about the connection. No updates or info given. No frontier flights available for 3 days and stranded. Had to book another airline to get home.
Pros: Not much
Cons: They neglected to completely drain the potable water tank and lines which subsequently froze and required thawing out resulting in a 1:30 delay.
Pros: Price of flight
Cons: When I went to sit down in my middle seat there was two larger women on either side of me. If I was any bigger, I am a 5' 4" 110 lb woman mind you, I would not have fit in between these women. If you keep shrinking your seats, no one will fly with you. In the future, I will be booking my flights further in advance with an airline that has seats to accommodate someone who is the size of a full sized man or woman.
Cons: The check in counter wasn't opened or staffed until 8:25am when our flight was at 10:10am. The line was incredibly long because of this. The staff was very unfriendly and they were not helpful at all.
Cons: I felt duped. I chose Frontier because of the competitive rate for the flight fee. I had NO idea I was going to be asked to pay $60 for my carry-on bag at the gate! and THEN be required to pay again for a simple drink and snack on the airplane. I understand charging for upgraded options of more expensive drinks and larger snack items and additional baggage, but whatever happened to including the basic courtesies in the cost of the flight!? Again, I felt duped! I will not be choosing Frontier again in the future unless these things change. And, oh my gosh, sitting within 3 rows of the lavatory was extremely uncomfortable to the nose the entire flight! Surely there are better ways of de-odorizing!
Pros: Seats were ok. Drinks on plane weren't too overpriced.
Cons: You get what you pay for as they say. Crew was unprofessional, rude, didn't even tell me which way my gate was I had to turn back around and ask. All they were doing was BSing with each other and laughing. Pilot took forever to even take off, we literally drove around on the ground going like 10 mph for about 15-20 minutes, and because we didn't take off when we were supposed to I assume is why our flight got delayed an hour! Never have had a delayed flight until frontier. Then to make matters worse, I checked my bag and they put it on the wrong belt I literally waited for my one suitcase for about 45 minutes! Like wtf get your situation together. Not to mention the $30 1st bag fee at least sun country gives you that.
Cons: Using Kayak, the price of the flight looked good. After booking, we found out that Frontier wants $35 per checked bag and $40 per carry on and $11 per seat to choose your seat. This made Frontier only a couple bucks cheaper than Delta that had a much better schedule. Live and learn.
Pros: It showed on time all he time and few minutes before boarding it was canceled. It was canceled because flight coming from different city was not able to make. They knew that but kept & the customers waiting till last minute and there was no attended at the gate. So one needs to exit the security, go to the counter, wait in line for more than 30 min to know what happened and they do not have any other flight to till next day.
Cons: There is nothing to like, I would not even rate 1 star, since there is no option of 0 star.
Cons: We waited 90 minutes to get a gate after landing. The flight landed at 9pm, not exactly rush hour.
Pros: Reliability of airline and planes Friendly Staff affordability
Cons: Not much room between seats.
Cons: Seats are rock hard and finding gate for frontier airlines takes for ever
Pros: Nice newer airplane Hidden fees not so friendly
Cons: They charge me $50 for a seat at check-in They charged me $40 to carry-on one bag at check in They charge for all refreshments and snacks. The only thing that was complementary was a small glass of water. One of the flight attendants asked me if I would be willing to give up my aisle seat that I paid an extra $50 for to take a center seat so a teenage boy could sit by his mother. 99 times out of 100 I would have given the boy my seat. However this was a longer flight and I just had to pay $50 to obtain my aisle seat. When I tried to nicely explain that I just paid extra money to get this I'll seat the flight attendants response was " well he had to pay $50 for that center seat also, so it's basically the same seat". I replied no actually that is a center seat and I'm sitting in an aisle seat so they are different. After I declined to change my seat the flight attendant gave me major attitude about it and went off and informed the other flight attendants that I would not change seats. All of the flight attendants gave me the stink eye the rest of the trip, treated me rudely, & and ignored me as much as possible. I've been flying for my profession for 13 years and this was the most unprofessional crew I've ever seen. This is my one and only complaint about a flight in 13 years of many many flights. I will try very hard not to fly with Frontier ever again.
Pros: Had a medical emergency.
Cons: Frontier refused to change my flight/reimburse for missed travel due to medical situation
Pros: Crew was considerate and offered updates as we waited. We were given a lunch voucher and $100 voucher for a future trip -- on frontier and within 3 months. Fortunately for me, I did not have a connection and the person I was meeting in Orlando was also delayed 4 hours from a different location . So I was only moderately inconvenienced. Ordinarily this would have been a very costly event. This is my 2nd trip on the same flight within one month. Non-stop and times are great. First trip was on schedule and solid. Very friendly staff. Planes seemed new, cean, and safe, but not very comfortable (seats did not recline!?)
Cons: Delayed for 4 hours. We all boarded the plane before being told there was a problem, so then everyone had to de-plane and wait near gate for more information. Arrived Orlando too late to drive to destination. Wasted a day of car rental. Must use $100 voucher within 90 days.
Cons: Seat were very hard and small. Tray table was smaller than the size of an iPad mini. I was angry when I told I had to pay for my carry on, ridiculous. Drinks were not complimentary. Absolutely no leg room. Very uncomfortable for me as I'm 6 foot. Very disappointed.
Pros: Only redeeming thing was the ONE girl working to reschedule our flight and coordinate our hotel. She was clearly overworked but still was polite.
Cons: Terrible communication. Terrible organization.
Pros: The drinks. The quick boarding. The passengers.
Cons: Not very friendly male flight attendant. Poorly put together female flight attendant. Being charged for carry ons.
Cons: I am upset that I was asked to pay MORE at check-in for my seat, that the upcharges have now included anything over a glass of water. I agree we do not need a food service, however, nickel and diming us for every possible bag, drink and now even the seats is ridiculous. I fly to Denver often, I will NOT be flying frontier again. And I have been telling others about this policy of charging for everything including a seat I have already paid for.
Pros: The desk staff and pilot were awesome. Very sympathetic, attentive, and personable throughout the entire long day. They all deserve TOP recognition!!!
Cons: Due to a winter storm, our flight was on hold for 8 hours. We were told all day to "stay with the plane", but in the end our flight was being used to fly the next day 5:30 passengers and we would not have a flight. So we waited all day, patiently, courteously and were left hanging. I was stranded 2 hours from home and wouldn't have a flight out for 4 days. Since I would have had to return the 5th day, I had no choice but to take the shuttle back home. Even the pilot and desk staff assumed we would be flown out in the morning. Frontier seriously needs to work on customer service when it comes to interrupted flights. We, who had been disrupted all day should have been placed on that morning flight. The 5:30 booking should have been delayed due to the circumstances.
Pros: The flight attendants gossiping about the other crew!
Cons: Having to pay for seats, mobile check in that kept thing me I hadn't paid for the seat, having to pay for a bag at one price at check in and a different price at the airport (it goes to the same place people), having to pay for your carry on, really?!!!?, having to pay for a pitifull snack, pay for a soda (surprised you don't have to pay to use the toilets!) And could you get any meaner flight attendants. The poor guy next to me seat didn't work and she practically bounced him off the plane cause he couldn't get his seat back in an upright position. what we thought was a great ticket price ended up being more than Delta!
Cons: There was a 6 hour delay in the flight. The seats are uncomfortable. You have to pay for everything. Not a good deal at all. The basic price is misleading as there is an extra charge for everything.
Pros: The emailed me that my flight was cancelled
Cons: The representative on the phone did not care at all that my flight was cancelled, the tone of their voice almost made it seem like it was a good thing. They couldn't even reschedule me. I had to cancel and pay for another ticket elsewhere, not to mention how vague they were with if I'll get my money back. They should tech their people empathy, for situations like this that would at least bring a little comfort.This was a terrible experience.
Pros: Crew was excellent ... both cabin crew and pilots.
Cons: Small confines.
Airlines flying from Minnesota to the Dominican Republic have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Minnesota to the Dominican Republic
Masks required on board, masks provided on flights from Minnesota to the Dominican Republic
Social distancing seating
Middle seats unavailable to book on flights from Minnesota to the Dominican Republic
Testing for antibodies, testing for symptoms for flights from Minnesota to the Dominican Republic
Waiving of change fees. Search flexible flights from Minnesota to the Dominican Republic