Daily cleaning, installation of cabin HEPA filters on flights from Minnesota
Delta, WestJet and Sun Country Air have all waived their change and cancellation fees on flights from Minnesota to Worldwide. Confirm policies on booking site.
Delta and Alaska Airlines do not allow booking a middle seat on flights from Minnesota to Worldwide.
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Scores according to KAYAK customer reviews
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Cons: "No delay"
Cons: "Plane was too hot"
Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"
Cons: "Nothing my timing was a bit off it all worked out well"
Cons: "Couldn't have been better"
Pros: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Cons: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"
Cons: "No meal option and my video screen volume did not work"
Cons: "It made no sense to board an hour and a half before takeoff."
Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"
Pros: "The crew was great and super nice!"
Cons: "Screens with games, more leg room, and not having kids behind us messing with tray tables the whole flight."
Pros: "Inflight experience was fine. TVs didn’t work but Flight attendants are friendly on Delta, cramped seating - but not unlike other airlines."
Cons: "Regular fare seat assignment not available prior to gate . Airport concourse F - poor - limited services. Customer Service seemed uninterested and unable to provide service both on phone and at gate. I’m a frequent United flyer & today’s Delta service experience made me more loyal to UA."
Pros: "Early and middle seat was open!"
Cons: "Coffee tasted like fish. :("
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "Tried the free WiFi and movies"
Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "I'm very satisfied."
Cons: "No comemt"
Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."
Cons: "Excellent service excellent pilot"
Pros: "Wonderful experience with the staff."
Cons: "No complaints."
Cons: "Late. No legroom"
Pros: "On Time"
Pros: "On Time"
Pros: "On time"
Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"
Pros: "Very Comfy plane."
Pros: "on time"
Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Very professional and caring."
Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"
Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"
Cons: "Same as above"
Pros: "On time and very smooth boarding"
Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Cons: "Same as above."
Pros: "Seriously, all was great. Usually is. Love Delta"
Cons: "Lunch sandwich was too spicey"
Pros: "Appreciate having movies available through wifi however didn't realize this until only an hour left in flight."
Pros: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Cons: "Small craft commuter service. Nothing to compare to."
Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Cons: "Not enough space."
Pros: "Everything was well executed; friendly staff, clean plane, good entertainment options"
Cons: "My seat was hard and worn out."
Cons: "More room!"
Pros: "I liked the crew and the fact that I could reserve a seat. I also like that they use terminal A in the DEN airport and terminal 2 at MSP."
Cons: "The legroom was none existent, my seat was hard as rock, and it did not recline. Also, aisle seats have smaller under seat space than the other seats."
Pros: "No food nor entertainment, thus low ratings in those areas. You could buy snacks but I brought a granola bar to go with complimentary coffee, which was good. Hated paying extra for checked bag and seat reservations. Added $58 to fare but it was cheap."
Cons: "On time."
Pros: "The plane was actually a bit early in leaving which was nice."
Cons: "Could see baggage handlers throwing items on the conveyer belt. Always an issue to me. Like most flights these days, the seats were cramped but not as bad as others."
Pros: "Mediocrity is really the aim of an airline this tier, correct?"
Cons: "The hour delay, on top of an already 3-hour layover, in a terminal that wasn't even connected to the rest of the airport. The least you could do in a situation like this offer complimentary snacks to make up for it."
Pros: "Lots of room and I had an exit row. The staff was friendly."
Pros: "Everything ran smoothly"
Pros: "Every thing"
Cons: "Don’t know yet"
Cons: "Flight Attendant skipped our row when offering drinks. No wifi, no entertainment, no snacks. Paid $25 to check one small bag."
Pros: "leg space OK"
Cons: "we were moved to a different gate for boarding. Then the flight ahead of ours had mechanical problems and we were informed of a 1 hour delay. Then we were moved back to our original gate. There were some elderly folks who were quite confused and other passengers had to help them understand the changes."
Pros: "Friendliness, clean aircrafts, leather seats, larger seats, tray tables, on time, willingness of ticketing agents to move your seat"
Cons: "No snacks (free), must pay for a seat"
Pros: "As to be expected, the cabin was crowded. The flight attendants were great and the service superb."
Cons: "There was a three hour delay, perhaps due to weather. The late plane arrived, as expected, at 1 pm, with a departure time of 1:40 pm. Including a needed ten minute de-icing procedure, we actually took-off at 2:30 pm. I never found out what caused the three hour delay."
Pros: "friendly fast and efficient!"
Cons: "Sitting in the back of the plane!"
Pros: "Friendly attendants and an on time departure. Flying terminal 2 in Minneapolis is easy and much less crowded."
Cons: "It was too cold."
Cons: "Flight was an hour late. Unprofessional staff."
Cons: "They wouldn't let me on the plane. See about"
Pros: "Direct flight at a great price."
Pros: "Always a pleasure to fly Sun Country"
Cons: "I was one of the last ones to check in on a flight I had already purchased a ticket for in economy seats but had to pay $15 extra at check in for an economy seat. Paying extra should be if I want to upgrade a seat and not for a seat in an area that I already paid for. This was definitely not an upgraded seat. I will avoid flying Sun Country in the future."
Pros: "2nd leg of flight... Again, Everything was great, no complaints. The roomy, leather seats made the 21/2 hr flight easy. The crew was very respectful and professional. The way flying is suppose to be. Thank you. John"
Cons: "No complaints."
Pros: "I always have a good experience on Sun Country."
Cons: "small seats and when we go into the air there were plenty of seats to spread out. The crew should have announced that it would okay to disberse."
Pros: "Great service amd friendly"
Pros: "Flight went on time, the price was great, Appreciated the complimentary beverage, The crew was nice"
Pros: "Quick smooth flight with professional service, would recommend."
Cons: "It was impossible to find a dog carrier that was up to your standards. I ended up settling for something last minute. It would be nice if pet standards were more clearly identifiable."
Pros: "courteous staff"
Cons: "Delayed due to weather. Not much to do there."
Pros: "Great price Easy reservation to make Well organized at the gate and with boarding On time"
Cons: "I did not find that I had any input as to seat selection"
Pros: "Flight was better then expected."
Pros: "Friendly staff. Helpful. Accommodating."
Pros: "The smooth boarding and friendly flight attendants"
Pros: "would absolutely fly Sun Country again! Clean plane. on time. last minute flight was an awesome price!!"
Pros: "Easy check-in at ticketing."
Pros: "Thank you, SunCountry. This was our first time on your airline and I could not have been more impressed. The process was smooth, simple and extremely timely. Also appreciate the allowance of a carry on at no extra cost. The staff was pleasant and kind. We really enjoyed our experience."
Cons: "Didn't get to Denver via Sun Country, please see previous."
Pros: "Short and smooth"
Cons: "Because we booked through a third party , kayak, we could not pre-check in online"
Cons: "We never got off the ground because of mechanical problem. I was sent back to the terminal where I waited in line for 2.5 hours. Finally SC put me on a different airline on a flight that left 12 hours later. No compensation for food or other costs incurred as a result of this problem. I understand that things don't always go right but it is important to provide good customer service on those occasions. SC failed me."
Pros: "The aircraft was convenient"
Cons: "The flight was delayed for an hour and then the bagging claim took too much time so I missed my bus."
Pros: "Everything about the experience was good. The airplane was comfortable and clean."
Pros: "As a tall person I was very pleased that there was enough leg room for my legs to be comfortable. Not only that but the flight left even before it was suppose to, which is also very nice."
Cons: "The food wasn't free, but that was expected."
Pros: "The staff was exceptionally friendly on this flight."
Cons: "Well I am a big guy so not much room but that is with most airlines"
Pros: "the crew"
Cons: "no food"
Pros: "So friendly"
Pros: "The 2+2 seating in first class is a very nice change from coach. The employees are very nice and knowledgeable. The price break between checked bag fee and free checked bags of first class make it an easy decision to fly first class."
Cons: "The seats while having more room were uncomfortable for a 6'4" tall person (headrest digging into my shoulders and an odd lumbar section that seemed to be designed to give you back pain. However, the return flight seats on a different plane were incredibly nice and reclined more."
Pros: "Ok beer prices food limited and expensive"
Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"
Pros: "On time. Easy boarding"
Cons: "Seats are cramped"
Cons: "The flight was delayed."
Pros: "The gate crew and flight crew took extra care of my wife, who has MS and related difficulty walking. They showed great care - very friendly and professional. Pleasant experience all the way through."
Cons: "Seats were a little close together, so my knees were always touching the seat in front of me. Not terrible, but not ideal. I'm 6'1" and my legs are a bit long."
Pros: "Generally, the stewardess are new (slow service), but very kind and considerate."
Cons: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."
Pros: "Let's see - I was in first class. The flight itself was fine - and only one hour + late!"
Cons: "Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site."
Pros: "Very smooth fast check in"
Cons: "The food"
Pros: "Trip on time"
Cons: "Only a few options as far as tv and movies"
Pros: "Loved the individual seat back entertainment"
Pros: "On time"
Cons: "Lot of movement"
Cons: "Mejorar el snack"
Pros: "Very good"
Pros: "La atención"
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Cons: "No food chips chips very POOR POOR"
Pros: "the wine was good"
Cons: "the tv"
Cons: "Entertainment was boring"
Pros: "Loved the idea of a screen in front of me, but mine didn't work"
Pros: "Everything was amazing"
Pros: "no usb charger"
Pros: "Friendly and prompt service."
Pros: "Got there on time"
Cons: "It was too cold"
Pros: "Porque sus tripulantes y azafatas son super atentas"
Cons: "delay missed my connection.."
Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"
Pros: "The passengers"
Cons: "A/c was broken"
Pros: "All of it"
Cons: "They didn't let him to aboard, because of a mistake on the name. I called to ask for help to fix the name and the person who answer me asked me for a numeric code and I didn't know where to find it. He was very rude, didn't help at lot guiding me where I can find it, but instead he said " You have to call back when you find it" I asked him that I couldn't find it and he almost yelled at me saying DID YOU GOT a RESERVATION OR NOT?. I never found the numeric code he asked for. So I called again and fortunately somebody else answer my call and she was a litTle more helpful and didn't made me waste my time with a numeric code. She asked me for the Trip ID # and I found it right away. VERY DISAPPOINTING. I LOST 700 DOLLARS. I HAD TO BUY ANOTHER PLAIN TICKET!!!!!"
Cons: "Not good my carry on bag they send it under and they said I get it at my final destination"
Pros: "On time."
Pros: "On time."
Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"
Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."
Pros: "QUE SEA PUNTUAL"
Pros: "On time"
Pros: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Cons: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Pros: "Everything except what I didn't like."
Cons: "Delayed departure"
Pros: "Easy booking, Great prices"
Cons: "Terrible food - and for some reason we were given no choice - even though everyone else around us was. Yukky ravioli."
Cons: "Check in in MN was bad."
Pros: "STAFF WAS VERY WELCOMING"
Cons: "At the airport before collecting my boarding pass I was told to pay additional $25 for te baggage I was carrying! Am an international traveler and asked for an exception to be made for the waiver of that fee as I couldn't figure that out while booking my ticket online, the information was so poorly reflected on the website! Spoke to a supervisor on duty and she was extremely rude and terrible as far as listening was concerned! Maybe people can be more human during such times, listen and take some feedback rather than stating a loud no and asking straight away to pay?"
Pros: "Every thing was on time. Could not have been better."
Pros: "The service and the time of things done."
Cons: "Airlines are no longer concerned with passenger comfort or nicities Food , service , and comfort are minimized in effort to get the most people for the least expense onboard"
Cons: "The only negative was the weather!"
Pros: "They gave us the emergency row with more space which we liked!"
Cons: "Boarding process could have been better. I felt I was poorly informed of the technical issues and would have liked a better understanding of what was going on. Boarding and then having to deplane right before departure due to a tire inspection fail was unnecessary. I feel as though the inspection should have happened prior to boarding."
Pros: "Amazing it took an international pandemic to finally convince airlines to board from the back front."
Cons: "I was enjoying accept no food lolz"
Pros: "The flight was safe."
Cons: "Waited on tarmac for an extra 15 minutes because of a computer issue other than that phenomenal flight."
Cons: "Check in desk was not open until 9am. Less than 2 hours before takeoff on busiest travel day of the year."
Cons: "We didn't make it to Vegas and they barely compensated us."
Cons: "No free pop or peanuts anymore? That's cheap."
Pros: "Seats very comfortable in 1st couple of rows"
Cons: "Not a fan of paying for everything aka-cart. Ticket on Kayak looks cheaper, but once you discover you just bought a ticket on airline that up charges for : seat, carrying bag, coffee, water. Etc. the"deal" goes away real fast. My fault for not knowing --won't make the same mistake again. Kayak needs to mark or designate these airlines so it is easier to compare apples to apples."
Pros: "the take off and landing went smoothly, especially for someone with anxiety."
Cons: "as I am sure you heard from others....more leg room as I am over 6' tall."
Pros: "Attendants were very nice"
Cons: "No leg room and need more food, boarding took quite a while and got out seat placements wrong twice"
Pros: "That we did not crash"
Cons: "After getting ready to take off we were sitting on runway for several minutes before we we told due to technical problems we would have to return to gate. After over an hour sitting we were finally able to leave. I would have thought that a 6:00 am flight would warrant a free cup of coffee for our delay, but all we got was nothing."
Cons: "The four hour layover"
Pros: "Everything was great"
Cons: "Packed in like sardines, Frontier has replaced their seats with glorified folding chairs that do not recline and offer a fold down table smaller than a table napkin. Rows have been shifted so there is less room than before! Impossible! No beverages, even water, unless you pay. No food unless you pay. After airfare we than had to pay $17 a seat per person each way to select a seat. (Wasn't that what airfare is, buying a seat?) My 56,000 saved miles have disappeared from the Frequent flyer program with no warning so now I have no reason to Fly Frontier. And won't."
Cons: "Plane was too hot"
Cons: "Pay for snacks"
Pros: "I arrived safely"
Cons: "The most uncomfortable airline seats on earth, no drinks, paid $30 for carry on baggage, 15 minutes of the flight attendants selling their frequent flyer prigram on tbe intercom"
Cons: "Delayed 30 mins after I arrived at the airport for unknown reason. Waited on tarmac another 30 mins (at least) after landing. We didn't get an explanation for 20 mins. The plane was literally 30 feet from the gate. It was almost funny how annoying it was. I'm surprised all the passengers kept their composure. NEVER AGAIN"
Pros: "on time"
Pros: "The person besides me."
Cons: "We waited 40 minutes on the tarmac. :("
Pros: "Nothing particular"
Cons: "No priority boarding for kids under five?!!!! Announcement is not clear about gate changing and boarding zones. Charged 45 dollars on a small hand carried suitcase? And 40 for a large checked in suitcase? It doesn't make any sense......"
Pros: "we arrived 15 minutes early"
Cons: "our gate was changed and we had to wait in the plane 20 minutes after landing"
Cons: "Delayed both in Mpls and Denver!"
Cons: "Flight was late, last minutes charges, no seats available without extra charge, uncomfortable designed seats, and mechanical issues."
Pros: "A++++ Everything was great! Would definitely book with Kayak again."
Cons: "Paid two different prices for checked luggage. Msp to den paid $35, and den to Msp paid $30. Why is that?????"
Pros: "Every thing went smoothly."
Pros: "Everyone was very helpful"
Cons: "No beverage"
Cons: "Cost to check carry on is ridiculous! Also it is inhospitable not to offer water or to have to pay for soda or coffee. Inappropriate crew humor.....no boundaries! I will not fly with Frontier again!"
Cons: "I spent 14 hours in the minneapolis airport with mechanical issues."
Pros: "Only redeeming thing was the ONE girl working to reschedule our flight and coordinate our hotel. She was clearly overworked but still was polite."
Cons: "Terrible communication. Terrible organization."
Pros: "very social and fun crew"
Pros: "Horrible never again use frontier airline"
Pros: "I liked having a seat between me and the other passenger"
Pros: "Ticketing agent attempting to help get me through to the flight on time despite TSA."
Cons: "I realize TSA is out of frontier' control but the plane was still present and the boarding tunnel still out & attached to the plane, Frontier assured me they wouldn't leave without me & yet when I arrived at the gate they refused to let me board. Then when I communicated that I absolutely had to get to Denver that evening because I play professional sports & had a game the following morning & cannot wait until their next available flight, they could not come up with another solution & refused to help me board another plane later"
Cons: "I am upset that I was asked to pay MORE at check-in for my seat, that the upcharges have now included anything over a glass of water. I agree we do not need a food service, however, nickel and diming us for every possible bag, drink and now even the seats is ridiculous. I fly to Denver often, I will NOT be flying frontier again. And I have been telling others about this policy of charging for everything including a seat I have already paid for."
Cons: "Seats don't rcline, extra fees for seat selectin, carryon,food or drink, dirty plane, bored and slobby cabin personnel, late."
Pros: "Seemed to have more legroom than delta"
Cons: "Nothing to drink and no magazine"
Pros: "The crew was great. It was easy boarding and quick."
Cons: "Don't have complaints"
Cons: "The flight was cancelled. Weather. Fine but you couldn't provide any help to get on other fights. Crazy long line."
Cons: "Frontier charges for both carry-on and checked baggage and it is a little less to check a bag. Unfortunately, there is only one ticket window to check said bag at our airport. It also only open 2 hours prior to take-off. If you get there early, you have to wait to check in. Because many people get to the airport early, even two hours early the line is crazy."
Pros: "Quick boarding Nice crew"
Cons: "Check in extremely slow Checkin crew 15 min late"
Cons: "The service. No notification of cancellation."
Cons: "Don't like the carry on fee!! Just put it in the cost of the ticket. Charging for a cup of coffee? Lame!"
Cons: "Flight processed never went through!!!! So I had to buy another flight!!!"
Pros: "Very helpful nice staff"
Cons: "Baggage fees too high"
Pros: "Nothing to say here"
Cons: "Flight was postponed 3 hours and lucky for Delta Airlines I was able to get a seat on their flight and not ruin the plans made around the original schedule! I understand when there are weather issues but Spirit was the only “delayed” airline which tells me that there was poor planning on their part for something. No reasons were given by the ticket counter either."
Pros: "The flight was on time"
Cons: "The service was horrible, the airline couldn't even offer a complimentary drink, the seats were uncomfortable. The staff was rude."
Pros: "It was on time."
Cons: "Carry-on bag prices."
Pros: "The original price"
Cons: "No refund!"
Cons: "Such a joke on the charges for all bags. The seats were so narrow. You look at the initial price and think not to bad then start adding bags and there not cheaper. Not to mention no service."
Cons: "Didnt get to fly it"
Cons: "Flight was delayed 6 hours and eventually canceled leaving everyone stranded in the airport until supposedly 6pm the next day. Every year I visit family in Minnesota and my flight back home has NEVER been on time. Got a refund and bought a ticket home on another airline."
Pros: "Nothing. Everything about spirit is trash!"
Cons: "Literally everything."
Cons: "We were told about the delay 5 mins before boarding."
Pros: "Nothing at all."
Cons: "They made me pay for my bag 65 dollars that's ridiculous."
Cons: "Terrible service on my flight to Vegas and my flight home was cancelled. Spent my entire last night of vacation in a hotel room trying to find a way home. Will never fly Spirit airlines again."
Pros: "It wasn't on Spirit. Spirit cancel my flight."
Cons: "Late flight by 2 hours!"
Pros: "Legroom pretty good. Price of fare."
Cons: "Nothing at all free, peanuts, water"
Pros: "Spirit is the worst airline. Truly the Greyhound bus of the skies. Flight was delayed 3 hours; uncomfortable, cramped seats; nickel and dime you beyond your base price. Never our first choice in travel."
Pros: "It was my first time on a plain and it was a very smooth take off and landing not near as bad as I thought it would be"
Cons: "The seat were horrible they were not comfy at all"
Pros: "New, clean plane. Good attitude staff"
Cons: "No frills means 100% just that Perhaps too if it wasn't the cheapest flight around, the language choice of fellow passengers would include more than 4-letter words?"
Pros: "Easy to board"
Cons: "Didn't know they would charge me $50 for my bag and for food, brought my oen water, Seats are close together."
Cons: "load people using foul language , lots of kids had to hear it , My seat was wore out , like sitting on a park bench , Spirit will be my new last choice."
Cons: "$100 extra for luggage"
Cons: "Bad experience with the bag carrier"
Pros: "Nothing, after decided to leave early on a separate airline, I found out that either kayak or spirit canceled my return flight, leaving me stranded. Neither company attempted to contact my to inform me of this, and kayak even confirmed my flight the day of. I travel often and would regularly use your service, however you have lost a customer"
Pros: "The staff saved this experience. Kind Spirit employees from the terminal to the airplane."
Cons: "The flight was 4 hours late with no explanation as to why. We were told the flight had been pushed back 3 hours 15 minutes before it was scheduled to start boarding. It was then another hour later than we were told it would be. I left Minneapolis after 1am and got into vegas at nearly 3am. You pay less with Spirit for a reason."
Cons: "Not one person that I encountered with Spirit was friendly. I also paid to check my bag which never made it to my destination until a day later. Just an overall horribly experience."
Pros: "I had heard for years that I would have a bad experience on Spirit, but I had to see for myself. All of the rumors were true. It is a nickel & dime operation that is inconvenient, uncomfortable, and unpredictable. I will probably never fly Spirit again."
Cons: "Nearly every single step of the process had another added charge. I was surprised the lavatory didn't have a credit card swipe on the door. After paying the ticket price, the seat, and the bags, I could have saved money by booking another carrier with comfortable seats and basic drink/snack service included in the price."
Cons: "We didn't even get on the plane. I missed my cousins wedding because they kept delaying us and after hours pf waiting cancelled the flight. I will never fly with them again."
Pros: "We didn't crash"
Pros: "I disliked everything except how helpful the staff was when I almost puked because of the extreme discomfort of the seats."
Cons: "Being in that seat for 3.5 hours was the worst thing I have ever experienced on an airplane. I think I pinched the Vagus nerve in my abdomen and almost passed out on the airplane. I somehow was able to tell my wife that I needed help, she asked for water, they told me it would be $3 and I told them that I needed to go to the bathroom fast because I was very ill. Made it to the flight attendant's seat by the bathroom and sat there for a minute, then was able to open the bathroom door. Sat on the floor of the bathroom for about 5 minutes and was 100% better. Didn't even need to vomit because my circulation seemed to normalize after getting out of that horrible seat. Imagine - sitting on the floor in the tiny bathroom was more comfortable and actually cured me. They get one star out of 10 from my because they gave me free water. Otherwise it would be zero."
Pros: "We didn't crash"
Cons: "My neck hurts"
Pros: "I liked the food and beverage options."
Cons: "The airline lacked any form or entertainment like a movie."
Cons: "Not buying food or beverage cuz too expensive!"
Pros: "Nothing really"
Cons: "The price... After paying for your bags and a seat made for someone over 5'6", the price of the ticket was more than a decent airline. Also expect a delay on at least one of your round trip flights. I will never fly with spirit again."
Cons: "No leg room."
Cons: "Flight was cancelled by Spirit. Found overall process of them assisting in finding other flights to be very difficult and confusing."
Cons: "My Friday 2:31 flight was cancelled. The soonest they could get me to Vegas was 12:49 on Saturday. A short weekend away just turned into a shorter weekend. Spirit would not refund for Hotel or Show tickets that I was unable to attend due to their flight cancellation. Nor would they refund me for the $9 long term parking bill I accrued for standing in their cancellation line for 2 1/2 hours on a Friday afternoon."
Pros: "Quick boarding"
Cons: "Boarding plane before mechanical check so sat an extra hour on the plane in very crowded seats. The woman seated next to us was allowed to board very intoxicated and ended up pooping her pants and we had to sit next to her for the entire flight. Unfriendly staff. No smiles, chomping gum, reading safety tips with no eye contact. Expensive non-alcoholic drinks"
Pros: "Felt like a sardine jammed into a flying tin container."
Cons: "No leg room whatsoever."
Cons: "Significant delays on both outbound & return flights. They actually boarded an entire plane without pilots in Las Vegas and we waited for at least 40 minutes past scheduled departure. I was put off by their customer service throughout the experience and will not be flying with them ever again, regardless of price."
Cons: "There was no complimentary drinks, water, soda, etc.."
Cons: "Our flight was cancelled not once but twice due to a blizzard without another flight being offered until 2-3 days later! We had no choice but to cancel our entire trip. I understand the cancellations were unavoidable but It would have been nice if they would have added a couple flights the next morning to compensate for the flights that were cancelled. Other flights flying out of the same airport were still leaving not sure why ours were cancelled. Because of that I won't be flying Spirit airlines again."
Pros: "Value of ticket"
Cons: "Very tight seating"
Cons: "The airline claims to be less expensive then they slam you with all these extra fees. It cost me $400 to get our luggage to our destination. Then they lost our luggage that was carrying $15,000 worth of our art that we were traveling with fir a trade show. Terrible customer service trying to recover our luggage. The water in the plane was $3. The peanuts cost extra. The worst flying experience in my life."
Pros: "I was very skeptical and concerned that I would "get what you pay for" with Spirit, given some recently publicity about customer satisfaction, but I found it equal to, if not better than, all my other flights with Delta. It helps to go in knowing a few things (like always book your bags with you initial flight booking), but both our flights were on time (or early), no lost luggage and nothing to complain about. I will definitely be flying Spirit again."
Pros: "Honestly, can't think of one thing. Maybe the cleanliness of the airplane?"
Cons: "- Charging for every piece of luggage that isn't a purse. ($50 each way for a carry-on or checked bag....that's $50 PER bag, and it needs to be under 40 lbs.) - Charging even more extra if you pay for those extra luggage pieces at the airport instead of online ahead of time. - Charging for water or snacks on the plane. - The horrible casino advertisements inside the plane itself, under the overhead bins. - The flight attendant soliciting a Spirit credit card as we're descending to our destination, and going SEAT TO SEAT asking if we want one. - The mobile website that DOESN'T EXIST."
Cons: "Cancelled due to understaffed No hotel offered had to get my own Stuck in Minneapolis for 2 days Lost out on non refundable hotel in Vegas Lost out on $1500 reservation that was a no show No help whatsoever with anything Ruined my New Years and will never use again"
Cons: "Seats much too small for grown-ups. They didn't honor my pre-paid suitcase fee. Nowhere did they warn us the suitcase weight limit was 40 lbs instead of the standard 50 lbs. All in all a fairly unpleasant experience. More information about the add-on fees might help with their customer service. The delays (waiting for flight crew for a different airplane) probably could have been avoided."
Airlines flying from Minnesota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Minnesota
Masks required on board, masks provided on flights from Minnesota
Social distancing seating
Middle seats unavailable to book on flights from Minnesota
Testing for antibodies, testing for symptoms for flights from Minnesota
Waiving of change fees. Search flexible flights from Minnesota