Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Australia
|June||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$1,220||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Didn’t even take off!"
Cons: "Food variety"
Pros: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Pros: "Great crew"
Cons: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."
Cons: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"
Pros: "Good service"
Pros: "Caring service, good pod seats on A350 and airy cabin."
Pros: "Food and flight attendants were excellent in Business Class"
Cons: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Pros: "Food and service."
Pros: "Good movie selection, very friendly crew"
Pros: "Excellent on board staff"
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Pros: "had a whole row to myself and the food was very good"
Pros: "Service, entertainment, crew were all excellent!"
Cons: "Flight length"
Pros: "The leg space the reclining chair the personal tv the head rest The food"
Pros: "Service, crew, food"
Cons: "Seats are small"
Pros: "Liked the fact that the pre-selected choice of food was served"
Cons: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Pros: "All good"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Pros: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Cons: "No internet and the food was mediocre at best."
Pros: "The foods on the plane and the time as they said it happened I mean no delay."
Cons: "The most thing the foods were hot and fresh."
Pros: "Check-in counter and gate staff were really accommodating and professional."
Cons: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Pros: "Quality food and hospitality"
Pros: "Lost bag"
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "Complimentary upgrade to business class."
Pros: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Pros: "Love it. Newer airplane; state of the art high-tech."
Pros: "Wonderful services"
Cons: "Nothing bad to say"
Pros: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Pros: "Comfort, entertainment, amenities"
Cons: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Pros: "Absolutely nothing!!!!!!"
Cons: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"
Pros: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
Cons: "The plane was quite congested as the seats were very narrow coming back to Miami"
Pros: "Crew was great"
Pros: "Aircraft was new and good."
Cons: "Non Vegetarian meal was over by the time the service reached me."
Pros: "The food"
Cons: "My seat did not incline"
Cons: "Layover in the middle of the night - no sleep! Also, crew kept waking us up for meals etc, versus letting us sleep."
Cons: "One of the crew member took his food trolley over my food and did not even apologize.i found them rude"
Pros: "The quality of service, food, plane and attention was superb."
Pros: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Cons: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
Pros: "Liked the plug/outlet availablity and the movies."
Cons: "Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants"
Pros: "Comfortable seating Brst service"
Cons: "Very few Good Hindi movies Increase the no and quality of Hindi movies"
Pros: "The flight was good"
Cons: "Everything was great"
Cons: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Cons: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
Cons: "The in flight entertainment is very old."
Pros: "god food and movie selection."
Pros: "They serve Baileys. I had a treble and then slept for 8 hours."
Cons: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"
Cons: "flight delayed as usual"
Pros: "the flight itself was fine. the crew is professional"
Cons: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
Pros: "Was good service onboard"
Cons: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Pros: "Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy"
Cons: "Too salty for the meal"
Pros: "Flight attendants were nice, friendly and accommodating."
Cons: "Less beverage served. No coffee or tea was offered."
Pros: "Boarding and flight punctually. Boarding systematically. Crew members polite."
Cons: "Indian vegetarian meal was not great"
Cons: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"
Pros: "The new airplanes have usb plugs and had more pockets on the seat in front of you to place small personal items such as glasses, etc. Appreciated the crew’s offer for assistance when my lap toddler had a tantrum mid flight."
Cons: "Inconsistent with what was offered for the children. One flight provided food , juice and toiletries for my infant. The long haul flight didn’t give anything at all. I just had my lap toddler and my toddler share food since my toddler couldn’t finish all the food provided."
Cons: "On time - all good."
Cons: "To cold, no sleep,lake of oxygen,bag very dirty"
Cons: "it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough"
Pros: "The airline crew. Very attentive and immaculate"
Pros: "Good service"
Cons: "Seat is hard to adjust."
Cons: "Would have liked to have been offered a beverage more often"
Cons: "No in-flight WiFi was disappointing."
Pros: "The crew are very nice. They maintain the toilet area clean and with paper supplies. I love the availability of having a hot noodle soup in between meals."
Cons: "No slippers, toothbrush & toothpaste for economy passengers. Some airlines will give this automatic due to long hours trip."
Pros: "I liked the orange juice."
Cons: "There were no interesting movies. There was no internet connection"
Pros: "Staff and crew were good. Boarded on time. Landed safe."
Cons: "Seats are cramped and small."
Pros: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Cons: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."
Pros: "Great service"
Pros: "Great seat size loads of leg space and lovely flight attendants"
Pros: "In-flight entertainment"
Cons: "Small portion of food"
Pros: "Overall excellent"
Cons: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."
Pros: "Crew was cordial."
Cons: "Again, would it be possible to have more Christian-friendly movies?"
Pros: "Excellent crew service, comfortable seats."
Cons: "A little difficult to understand the announcement in English."
Pros: "I travel Canada-Australia a lot. Best trip so far."
Pros: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Cons: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Pros: "The extra space was nice, but expected as I paid for it."
Cons: "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."
Pros: "Seats are comfort"
Cons: "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
Cons: "Need a little extra leg room"
Pros: "Service, Food, and every aspect of the flight was the best I've experienced in a long time."
Cons: "I have nothing negative to say at all."
Cons: "The food was simple and not enough for Cathay Pacific standard"
Pros: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Cons: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."
Pros: "Love the icecream you provide."
Cons: "the food is no so good."
Pros: "Every thing was ok but no snack"
Cons: "Water and soft drink are important for every one shold serve every half an hour"
Pros: "Food and crew"
Cons: "Passenger next me kept getting up and flopping down in the seat, waking me up."
Pros: "Nice amenities, very efficient"
Cons: "Seats are too small, uncomfortable. We had a 50 minute delay in departure."
Pros: "Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly"
Cons: "Helpful and more smiles will be very useful. Upgrade the entertainment will be great."
Cons: "This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you"
Pros: "Everything was fantastic!"
Pros: "On time, could have actually been early, but no."
Cons: "Uncomfortable cramped seats, selection of entertainment was dire, nothing I wanted to watch."
Pros: "canin pressure and comfort level was excellent"
Cons: "screens from other seats are bright"
Pros: "Lots of movies and a good amount of food"
Cons: "They wouldn’t let me choose my seats at all and the seats weren’t very comfortable. Which is surprising bc the plane is quite new"
Pros: "seats - very comfy flat bed to use on overnight flight"
Cons: "too warm, hard to sleep"
Pros: "Was traveling with my 1yr old and my in-laws. Crew could not have made it a more comfortable journey."
Pros: "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."
Cons: "Nothing not to like"
Pros: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Cons: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Cons: "Bathrooms were disgusting, plane was dirty"
Pros: "The service of both inflight & gate agents were wonderful"
Cons: "The seats were a bit tight"
Pros: "Absolute top shelf service from checkin to de-planing."
Pros: "Good service, on time"
Cons: "Coffee, not good enough"
Pros: "Everything. No complains"
Cons: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Pros: "Worst food on flight m service"
Pros: "Crew was reasonably friendly."
Cons: "Lack of space made it impossible to sleep. Aisle was dangerously dark. Would not surprise me if people experience falls. I know there is a trade off between sleep-friendly darkness and safety for those walking in the cabin. I think you err too much on the side of darkness"
Pros: "Surprised they served breakfast on short haul flight. Check in easy."
Pros: "Dood provided was good. Service was good. Baggage was fast."
Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."
Pros: "Friendly cabin attendants"
Cons: "Uncomfortable seating"
Pros: "Nice aircraft and amenities."
Cons: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."
Pros: "Flight was full and was delayed. Food was awful this time and the service wasn't excellent. It seems like the crew were tired."
Pros: "Cleanliness, really courteous staff, comfortable seats, entertainment from an app :-)"
Pros: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."
Pros: "I love Qantas in general. I paid for exit row seats and it's worth the extra money."
Cons: "Food was ok but I've had better in Qantas."
Cons: "Lost a bag Charged for bags Made us check in our overhead bags-No quality carrier does that."
Pros: "The flight crew were friendly, the flight left on time, food good and cabin clean."
Cons: "Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc."
Pros: "The seating, streaming movie choice and food exceeded my expectations."
Pros: "Everything was fine. I have flown with Qantas many times, and it was same as usual"
Cons: "I had no problems"
Pros: "The crew were cheery, helpful and professional."
Cons: "In economy, space is an issue, still feels cramped"
Pros: "On time"
Cons: "Food was nothing special. Cheese and crackers"
Pros: "Didn't have to pay for drinks, after 4pm policy!"
Cons: "Call what was server 'supper' didn't quite cut it. More like tiny heavily salted cardboard."
Cons: "See above"
Cons: "Food on board from Syndey to Melbourne"
Pros: "Every person that works for this airline (that I came in contact with) was very helpful, extremely nice, and very supprtive."
Pros: "in flight experience - ability to preselect food. A380 is a great, quiet airplane."
Cons: "the process at LAX - old airport, long queues. needs updating."
Cons: "Seats did not fully recline in business class"
Pros: "Documentaries, food, wine, service, seats"
Pros: "The comfort , the food the entertainment"
Pros: "Food is good which is being served hot , even the bread is being served hot . The food is of the right portion .The crew is doing what they need to do for the passengers , quiet efficient , smile quite a lot thus making them feel more comfortable . The toilets are being kept clean . Keep it up !"
Pros: "entertainment system was excellent, very up to date. broad selection of movies and TV shows, good selection of music as well."
Cons: "seats were abysmal for a 15hr flight. These are similar to the intolerable seats and spacing for domestic (US) flights on legacy carriers (although, American is now radically changing seat dimensions and comfort on the 737-800). For a 6hr flight, it is not tolerable. For a 15hr non-stop flight, it is punishing. The Quantas A380-200 is no longer a new plane. The seat hardware is tired, lumpy, stiff, back-breaking. This could be improved by more space per seat, but it is not. I am 6'3" (189cm) and not at all fat (75kg), but the amount of seating space was tight. Again, this is an inconvenience for a short flight, and absolutely punishing on a long, 15hr, flight. It was not a cheap flight, and surely some updated seats can be put in, with fewer rows. By contrast, I flew back to US on Air New Zealand, and was entirely comfortable on a 12hr leg on very modern and spacious seats in the lowest economy class seat, on a 777 plane for a much cheaper fare."
Pros: "Good selection of movies to watch on my 14 hour flight. Seat was comfortable. Food was good and plentiful, staff members were great."
Cons: "It would be nice if food and drinks could be ordered via the tv screens. I tried to upgrade to business class but the qantas website kept giving me an account creation error message and would allow me to create it. When I got to the airport and asked the attendant he said it was too late to do it in person and I should have done it the day before. He was actually very nice, but it was frustrating that I tried to do it as far as a week early but was not able to because the website. I was still comfortable in the seat I was in but would have felt better if I even had a chance at upgrading."
Pros: "It was the first time I have flown internationally and not gone through immigration when leaving the US. So was fast. The transfer on the bus was good."
Cons: "Qantas needs some better salty snacks to nibble on, those soy crackers are like cat food. The transfer on the bus was not well marked or communicated to passengers. we were lucky to stumble onto it"
Pros: "Everything was great"
Pros: "The entertainment..."
Cons: "There was not a lot of room for my legs when the chair in front of me was in the reclining position ."
Pros: "Loved it all. Thanks for helping me get home to Australia when other airlines couldn't."
Pros: "Really nice crew"
Cons: "The flight could’ve been on time and not delayed 24 hours"
Cons: "Bathroom floors could be better."
Pros: "Quick and easy boarding"
Cons: "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
Pros: "Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone."
Cons: "Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!"
Pros: "Great crew."
Cons: "More food choices, but what we had was good."
Cons: "It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me."
Pros: "Crew was exellent"
Cons: "The food quality needs to improve."
Pros: "Although the take off was delayed (having nothing to do with the crew or airplane or LAX), we arrived right on time. Good food. Great in flight entertainment. I appreciated the low lighting levels while we were trying to sleep/rest."
Cons: "The plane needs more bathrooms."
Pros: "All the attention bestowed upon me"
Cons: "Delayed 4 hours at LAX and even though we made it to the gate to fly out on our connecting flight they had given our tickets away and booked us on a flight 5 hrs later. They told us our bags would be transferred. They werent and now both my daughter and i are starting out a dream vacation with no l"
Pros: "Lots of leg room, smooth flights and plenty of notification of any upcoming turbulence. Delta did fantastic with keeping everything from check-in to landing friendly and professional. Will definitely fly again"
Pros: "Each employee on the plane was nice."
Pros: "Lots of movies to choose from."
Cons: "Delays out of MCI and late arrival, no hope for a decent seat on HNL leg, couldn't sit with husband, huge smelly seat mate, used up 10,000 miles on my account and paid higher price than current ticket price, middle seats, not happy"
Pros: "I am usually happy with Delta."
Cons: "Huge smelly person invading my space. Disgusted by his hot sweat on my leg. Used up 10,000 miles and paid too much (watched the fare go down several hundred dollars) and ended up with a middle seat. Not happy."
Pros: "The staff was friendly and helpful"
Cons: "Outlets to charge my electronic devices for the long flight"
Cons: "If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Cons: "Itinerary was changed from the one that was booked. Flight was preponed by 2hours."
Cons: "I got bumped from this flight a couple of hours before departing."
Pros: "The staff where friendly and excellent to talk to. They boarded us quickly and kept us informed. The flight was smooth and comfortable. Great experience"
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Cons: "They lost my luggage & made me miss my connecting flight"
Pros: "On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage."
Cons: "Nothing. No complaints."
Pros: "I asked twice for a second declaration form as I made a mistake on the first and both requests were ignored by cabin crew. 2 crew members said that they would accommodate me but neither delivered."
Cons: "Not enough searband leg room"
Pros: "The food that was served was good. The crew was attentive and nice ."
Cons: "Comfort seats didn’t seem like much different than reg seats. Didn’t like the cattle call boarding process at lax ."
Pros: "my seat did not recline so i was very uncomfortable."
Pros: "I had a whole row to myself and was able to sleep"
Cons: "No movie selection, no blankets."
Pros: "Not much"
Cons: "Late bumby ride"
Cons: "Overall the flight was good. It would be nice to see if we are Lincoln and Wi-Fi and the greatest selection of movies to its offerings."
Pros: "spacious comfortable seats"
Cons: "I waited in line at Virgin Australia for 35 minutes only to be told that I was actually on a Delta flight even though my itinerary said Virgin Australia. good thing I was early to airport or I would of missed my flight because I had to go find Delta check in"
Pros: "Flight Attendant and great Boeing 737-800 was amazing"
Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"
Pros: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"
Cons: "Very uncomfortable seats that are far too close for tall peolle"
Pros: "Nothing including the captain who was making the boarding announcements at MCI who talked to me like I was stupid"
Cons: "My flight was delayed almost two hours which caused problems for me arriving late to business appointments in New York. My flight areas also late 45 minutes leaving New York. In both cases it was due to a late airline attendant this is increadably unprofessional."
Pros: "nothing other than on time departure Ann's arrival"
Cons: "I specifically shopped carriers other than delta or united, tho my regret usa carriers have stopped offering comforts, service, quality food. Not sure how, but even though I bought virgin Australia ticket and flight, I ended up on delta. Terrible sitting, even though after I paid for tickets I was charged extra for more leg room and priority boarding, I got neither, they advertised free texts in flight, it didn't work either."
Pros: "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
Pros: "Crew was excellent. Food above average. Plenty of entertainment options."
Cons: "Delta is not the only airline to have planes with the new seat configurations in First Class but they are a big disappointment for tall passengers and couples who enjoy traveling together and cannot even carry on a comfortable conversation on a 15-hour flight."
Pros: "Crew were lovely, boarding wasn't too painful."
Cons: "Payed extra for a seat that was the seat I selected. Totally disappointed"
Pros: "Not the wor st comfort,"
Cons: "Cannot even request seats before booarding, as they try to get us to pay more. The anxiety over separate seating for couples is not worth it."
Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
Pros: "love to fly delta"
Cons: "don't like when they ask to check bags at gate"
Pros: "I appreciated the helpfulness of the crew."
Cons: "On the flight to Kansas City we had movie screens which spoiled me and made me think we would have them on the way back to Atlanta."
Pros: "Crew was stellar, very accommodating."
Cons: "Food was WAAAAY to salty. Needs some more flavor than just salt sad to say. Would be nice to be offered an entire can of soda not just a cup full of ice and a tiny amount of liquid. Charging for exit row swats? Cmon.... I'm 6 foot 5, why should a 5 foot 115lb woman get all the extra leg room but I canot?"
Pros: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Cons: "Food wasn't so great & coffee as with most Airlines is terrible."
Pros: "Flight itself was mostly fine. Adequate overhead space. Boarding process ok."
Cons: "Adequate legroom but seat space so tight could not even reach things dropped on the floor. Seats are HARD! Some USB sockets didn't work. Entertainment system is old and clunky, often didn't respond to touches. Crew was grudgingly OK, didn't seem to want to be there to help. Food was a disaster. Special meals were all wrong. Food brought was mostly terrible."
Pros: "We had originally booked seats that were not together but we're able to change them at the gate. We sat in the last row of the 777 which only had 2 seats on either side of the plane rather than the standard 3. The seats still reclined tho not as much as the other rows. Food was free and excellent- so was the entertainment (I watched 4 movies on the 14 hour flight). Crew was great. Alcoholic beverages were also free but we don't drink so it didn't matter."
Cons: "The flight from phx to lax was ok but it was a small plane (CRJ700) and we're big people. No amenities whatsoever except for soft drinks, juices and peanuts. Flight was on time and made the connection with time to spare."
Pros: "Good uneven full flight"
Pros: "I had a great pilot on this flight. He always told us what was happening, why we had a wait on the tarmac in LGA, why he anticipated it might be a choppy flight, how to access in flight entertainment so we could be distracted. Gave us some trivia questions. Joked about Pokemon go, walked along the aisle talking to us. He was awesome!"
Cons: "Seats were uncomfortable. But what else is new?"
Cons: "Reasonable price"
Cons: "Not delayed every leg of this trip and extend the travel time from 16 hours to 30 hours!"
Pros: "Friendly service"
Cons: "Cramped seating in basic economy, the upgrade seating wasn’t much better"
Cons: "Too cramped and no flight entertainment"
Pros: "Lots of leg room for a regional jet."
Cons: "AC was not very good. Very warm on flight."
Pros: "The boarding was quick due to the size of the plane/amount of people. The flight was short- less than 50 minutes."
Cons: "It was a 2x2 charter flight with very tight seating. There were some seating issues, and the attendant was a little rude about them to some customers."
Cons: "Our flight was delayed. We did not make the connecting flight. They would not provide us another flight same day or money back or money for the rental that we required."
Pros: "Fast boarding."
Cons: "The flight was half empty and when I tried to move a row ahead of me (from economy to economy plus), the flight attendance rudely told me I had to move back to my seat since the economy plus seat was $70 more. However, a reasonable airline would upgrade their customers to first or economy plus to not only appease their customers but to fill some empty seats. Therefore, I had to spend the entirety of my redeye flights crammed next to someone while I was looking at an almost empty economy plus section. Also, we boarded earlier than expected but we spend an extra hour on the flight waiting to take off. I would not have minded boarding early if we had taken off early, but we took off an hour later."
Pros: "He was the epitome of the Friendly Skies. Chatted with whom wished to chat was quite near those that wanted to snooze on this early morning flight."
Pros: "Very little. The crew were grumpy and barely gave any service beyond what they had to do. They grunted "Chicken or fish" and "What beverage do you want" and basically threw the food and drinks at the passengers.."
Cons: "Almost everything..."
Pros: "Everything was excellent! I even got upgraded to a window seat!"
Pros: "My wife was happy"
Cons: "Fixing my own supper"
Pros: "Service was excellent"
Pros: "That I didn't have to walk to Fargo. I wasn't dragged off a plane."
Cons: "3 flights to Fargo were cancelled. I was told I would not get to Fargo until 32 hours after my original time I was suppose to land in Fargo. After spending a fair amount of time on the phone with customer service I was able to get me on a Flight to Minneapolis that did not arrive till 1:30am then had to take a rental car to drive 3.5 hours to make it to my destination. I was not compensated for any of this. My return flight from Fargo to St. Louis was also Delayed. Both from Fargo and from Chicago. I have never experienced such poor scheduling from an airline or as many delays or cancelled flights in just a few day period."
Cons: "Never on time"
Pros: "Smooth and positive communication."
Pros: "Seats felt roomy, in comparison to many other regional planes."
Cons: "Vinyl seats made my back really sweaty on a relatively short flight."
Pros: "Everything was smooth"
Pros: "I managed not to use toilet."
Cons: "An epic storm (April 27-May 4) caused my bicycle tour across MO to flood out during our trip. Rescheduling my flight back to CA cost &230..same price as RT. Gouging people leaving a massive flood! The governor of MO declared a State of Emergency yet my trip cancellation insurance didn't cover what was clearly beyond my control. I'm left with some hard feelings."
Cons: "No meal on business, no free internet, no entertainment"
Pros: "Crew members were awesome and very attentive both at the airport and on board."
Pros: "smooth flight, good service"
Cons: "hold up to board family with 2 much luggage, overhead bins 2 small"
Pros: "Professional staff, landed safely, the NY skyline is gorgeous"
Cons: "Had to get on a later flight, TSA sucks as usual, I'm too tall for that plane"
Cons: "Small plane"
Pros: "Download the United app, it makes the flight better."
Cons: "Flight was delayed so long I missed my connecting flight and spent 18 hours traveling rather than 8."
Cons: "Seating...loudness..cost of beverages..getting/storing baggage. Aesthetics"
Pros: "For the most part the ride was nice."
Cons: "Seats were so small"
Pros: "Because of a 10 minute fix, we had to wait an additional 40 minutes for paperwork. I missed my connecting flight because of this."
Pros: "Friendly few, clean plane, and on time"
Cons: "It was way too hot on the plane. I understand it's hard to find a happy medium with people on temperature but this flight was too warm, especially with people traveling with winter wear on."
Pros: "Legroom was a bit tight."
Pros: "I'm always comfortable when riding UA. The staff is professional and helpful!"
Pros: "Flight was pleasant."
Cons: "My luggage was left behind and it was an awful experience! My medication was in my luggage and could not use it which made me suffer tremendous pain and discomfort. No one got back to me to offer compensation!"
Pros: "Both flights left on time and arrived at least 20 minutes early. My bag arrived at the baggage claim ten minutes after I arrived, and all went very well. I'm grateful."
Cons: "All was perfect"
Pros: "The boarding process went smoothly and was on schedule."
Cons: "Overhead compartment filled up and it was hard funding space for my bag."
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."
Cons: "Luggage compartment too small even for a rolling laptop bag"
Pros: "I like the seats and the leg space .they were very comfortable ."
Cons: "No comment"
Cons: "The delay. It was approximately a 2 hour delay getting to Arcata."
Pros: "Wifi on flight"
Pros: "All the crew were friendly and accommodating."
Cons: "Waiting so long for the flight to actually take off. Very late !"
Pros: "Gate agent was great.... Have me an edit row seat. But my 90 minute flight from St Louis, led to a 40 minute wait for my bag"
Pros: "New (to me) lime sparkling soda And a cookie too! Seemed to be a little more seat and leg room."
Cons: "I only wish your branded credit card did not cost$95.00 after first year."
Pros: "we were 10 minutes early to the gate"
Cons: "super cramped quarters, like touching legs to the next person the whole squirmy flight close... the plane was made for little people."
Pros: "Price was lowest for that date and itinerary."
Cons: "Feels like United is second class compared to other carriers. I purchased this for my Morher-n-Law who rarely flies was traveling by herself. there were 7 gate changes 3 day of. I Was very concerned if she would make it."
Pros: "Rain delayed our take off but most of the time was made up. No complaints!"
Cons: "Forced to check our carry on suitcase even though there was plenty of room above the seats."
Pros: "Newer plane,"
Cons: "Late out of Stl. Missed flight out of Chicago"
Pros: "On time. Quick boarding, very efficient."
Cons: "Stewardess was a little grumpy."
Cons: "Delayed over an hour in STL, which caused me to miss my connection to Hartford. United rebooked me on Delta. I had to go from STL to Newark (United) then to Detroit to Hartford (Delta). I was in airports for over 14 hours. I was 7 1/2 hours late leaving compared to my original schedule and arrived at the hotel the next day. I had 5.5 hours of sleep for an interview that I traveled for in Hartfford. Thanks United."
Airlines flying from Missouri to Australia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Australia
Masks required on board, masks provided on flights from Missouri to Australia
Social distancing seating
Middle seats unavailable to book on flights from Missouri to Australia
Testing for antibodies, testing for symptoms for flights from Missouri to Australia
Waiving of change fees. Search flexible flights from Missouri to Australia