Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Malé
|November||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$1,090||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Pros: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Cons: "Everything was perfect other than the food was not so great i had stock ache the entire flight."
Pros: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Pros: "Every thing"
Pros: "Flight was uneventful, left on time. Chocolate cake was delicious."
Cons: "I would have liked rear and forward camera live feed to show actual flight"
Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."
Cons: "Delay at landing"
Pros: "Attentive crew, good menu"
Cons: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Cons: "Food and seat comfort could be better"
Pros: "Love the service of qattar"
Cons: "Everything was amazing"
Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Pros: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Cons: "Horrible service. The US part of the journey was fine but the rest was aweful."
Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."
Pros: "all nice"
Cons: "nothing but avoid bread"
Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Cons: "Too crowded in in flight"
Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."
Cons: "Nothing it was great"
Pros: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Pros: "Excellent flight , seats, food"
Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Pros: "I like everything about the flight"
Cons: "Flight was very long"
Pros: "Food, seat, overall comfort and timeliness."
Cons: "The entertainment system was not working - on a 12+ hour flight..."
Pros: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Cons: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"
Pros: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Cons: "Dnt have anything to say what I dnt like. Everything is great."
Cons: "The trays of water could come around more frequently"
Pros: "attentive crew food was good"
Cons: "old entertainment options little space to move about"
Pros: "First time I got ice cream on a plane"
Cons: "Low calorie meals were horrible."
Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Pros: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Cons: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Cons: "No entertainment"
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Cons: "Narrow seats and little legroom."
Pros: "Staff courtesy."
Pros: "Leg room in economy"
Cons: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Pros: ". ."
Cons: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Pros: "Comfortable wide seats, good service"
Pros: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Cons: "Terrible. Awful. Could not possibly recommend this airline to anyone."
Pros: "Comfortable seats and good entertainment, nice food"
Cons: "Cabin crew were not friendly, and were resistant for any special requests"
Pros: "The crew was amazing."
Pros: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Cons: "Hefty upgrade price tag but a good flight otherwise"
Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."
Pros: "Really good food, good movies, overall nice feel."
Cons: "Chairs are a bit tightly packed, but not too bad."
Pros: "Fare good. Food good. Staff generally pleasant but will not go the extra step to when needed."
Cons: "Repeatedly announce overhead during rest time. Asked for help from crew when one of the kids threw up, but they did help. Otherwise, generally good airline"
Pros: "The check in was with a smile and a good service"
Cons: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
Cons: "istanbole airport there was no seat for sit."
Cons: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."
Cons: "Flight got delayed by 8 hours. The food was horrible."
Pros: "I liked nothing about this flight!"
Cons: "No matter the airlines, all passengers going through immigration wait in long lines, no ropes but rather a big free for all. Push and shove."
Cons: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Pros: "Luggage policy, helpful ground and air crew. Price."
Cons: "IST stoppover, damaged luggages."
Pros: "Treated very poorly no hotel stay in the airport for 24 hour"
Pros: "Their water was fine."
Cons: "They purposefully do not update their delays, which are frequent and widespread. They do this so their percentage on time looks better. Both my flights were over an hour delayed but Turkish Airline refused to update the status of the flight. They both came up as “on time”. My driver at my destination therefore waited an additional hour for me and I was charged 90 additional euros. The flight said it was on time online and at the gate it also read “on time.”"
Pros: "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
Cons: "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."
Cons: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."
Cons: "As well as being bumped to a flight seven hours later because of a late first leg, encouraged to switch to trade with a heavy guy for a middle seat. 9 hours to NY is a long time to lose the who-gets-an-armrest game on both sides."
Cons: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."
Pros: "All was great"
Cons: "All was great"
Cons: "The food was low quality and delivered in a demeaning fashion."
Pros: "During 20 hours journey they have served rice for only one time and a little. The food quality and salad was also stale."
Cons: "Their food, quality and characteristics of food."
Pros: "Best flight crews and food I know of"
Cons: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."
Pros: "The lay down seats."
Cons: "Wish they came through the cabin with more beverage services. Twice I had to go back to the galley to get a drink."
Cons: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
Cons: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
Cons: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."
Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Cons: "More than 90 min delay in the flight from NYC to Istanbul. Caused us to get late to the next flight. The replacement we got was after more than 6 waiting hours although earlier flights took off to the same destinatiob."
Cons: "Flight was cancelled and I haven't been informed about it AT ALL, only when I arrived to the airport. At the Turkish desk, they didn't manage to book me on another flight, so I had to purchase extra two tickets for approx. $600 from two different airline companies. BAD! BAD! BAD! From both Kayak and Turkshit airlines!"
Pros: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Cons: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."
Cons: "I like it everything. Turkish airline was great flight with great food and great service during the flight , great way to flight , thumbs up Turkish airline !!!"
Pros: "Same problem coming back, my flight IST to IAD missed because my my layover was only one hour, and when I got the desk of my connecting flight, I was not allowed to board, even though there were last few passengers were still moving to the plane. This time I had to spend another 8 hours on IST."
Cons: "I would have like quite a few things, but delays which were not uncontrollable ruined my whole trip"
Pros: "Great service overall"
Cons: "Refused to refund cancelled flight"
Cons: "Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights."
Pros: "I had not had the possibility through the third party website to precise I woud like a vegetarian dish, but the staff could arrange it on the plane. The food was delicious."
Cons: "The contrast of the screen was bad, it was hard to see if the scene on the screen was a bit dark."
Pros: "Love everything... i was actually surprised... The crew was the bes"
Cons: "I had two checked baggage a and o my 1 was delivered. I have reported this at the airport and have been following up with their customer service many times but no information is yet provided after days."
Pros: "Turkish Air flight from Istanbul to NYC was fine but Turkish Air flight leaving Tashkent 8:15 am to Istanbul, May 29, was terrible. Although we had all been up from 5am to get to early morning flight and Tashkent air port has no services, stewardess ran out of coffee and repeatedly refused to get me, the person skipped, coffee, despite repeated requests for a first cup. Each time they refilled coffee, they started run from beginning of plane, and ran out by the time they got to the middle. Usually if someone gets skipped, they just go back and get a single cup, but this lady was determined not to. Never had this happen in 55 years of flying. Serious caffine deficiency."
Pros: "Food, service, attitude."
Cons: "In Istanbul airport not enough people speaking English. No USb to charge my phone."
Pros: "Private TVs and lots of movies! :-)"
Cons: "Little leg room and food was not good"
Cons: "old plane . . . showing wear and tear. no wifi"
Pros: "Smaller plane not as comfortable"
Cons: "Not as comfortable, small cramped"
Pros: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Cons: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"
Pros: "The flight attendants are nice!! It was like I was in first class."
Cons: "Nothing. This was the best airline experience I have ever had."
Pros: "I won't fly this airline e"
Cons: "Everything was substandard"
Cons: "Both my bags came back damaged--- one had the handle ripped off and the other the TSA approved look was jammed."
Pros: "Entertainment was good"
Cons: "Got sick from the food on the plane. Customer service was obscenely terrible, i will never fly Turkish again. (The crew was alright though)"
Pros: "Very nice and friendly service"
Cons: "Food was not fully prepared. potatoes were hard."
Cons: "Seats can be better."
Cons: "Flights with long enough connections that you can actually get on them"
Cons: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"
Pros: "Good flight in a nice A380, I’m in the top floor on premium economy."
Cons: "Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot."
Pros: "Flight attendants were good."
Cons: "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."
Cons: "Thanks Lufthansa for amazing service!"
Cons: "Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination"
Cons: "No complaints. Good vegan food."
Cons: "too many unruly kids"
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Pros: "Departure and arrival were timely, staff was courteous and helpfull."
Pros: "service much better Dennis was excellent and attentive!"
Pros: "Seats, crew"
Pros: "Loved the snack choice"
Cons: "No complaints"
Pros: "5 Star: Comfort 4 Star: Crew 5 Star: Boarding 5 Star: Entertainment 5 Star: Food.. One of the best flights of 2017 by far. Premium Economy will deliver the basics of luxury comfort."
Pros: "The crew was kind and helpful and the movie selections, food, and seats were all great."
Pros: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."
Pros: "Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though."
Pros: "All airplane was on time"
Pros: "On time"
Pros: "Munich airport on other hand. We got to the airport several hours in advanced. Everything from getting a boarding pass to checking and weighing in your own bag was electronically. Long lines and majority of the systems were not working. After trying several machines and being directed into 3 different lines I finally was able to check my bag in. I had to leave my other family members who were flying with me as they were in another line. At the machine to check my bag in , a airport worker ran up to my bag and slammed it onto the ground as well as ripped off my luggage tags. My bag was upright on the conveyer belt instead of on its side , but how rude the airport workers are, is rediculous. After I asked why she did that she just began ordering me around to move my bag after I got my bag through the machine I asked to speak to a manager as the airport worker was extremely rude and unprofessional. No one would give me the time of day and the same airport working out her hand in my face saying repeatedly goodbye in German. I've never experienced anything like this in my entire life. Trying to get through security a few travelers on a thin patience level started pushing people in line trying to by pass others it was so very chaotic workers had to go in between. Those travelers were complaining, because disabled travelers had a separate line that was faster. The worst airport experience I've ever had. Once on the plane everyone was pleasant. Crew was very helpful and always willing to assists"
Cons: "There was a child on the plane that was screaming and crying on and off for several hours. The parents didn't do anything to keep the child calm. Before we got to Chicago eveyone had to be seatbelt s before landing and the flight attendant asked eveyone to buckle up. The mother of the baby wouldn't listen and began yelling at flight crew. I think the flight crew did a great job, the passenger and child were very disruptive making the flight at times very uncomfortable. I wouldn't suggest infants or toddlers flying for such long trips. No one wants to listen to a child screaming at the top of their lungs."
Pros: "Good was yummy and the setwardess were super friendly. Staff was plentiful and the plan was very modern and high tech. Also had a layover in Munich airport and it was amazing. Very high tech, I took advantage of the napcaps and shower facilities. Also the restaurants were on par with great red win."
Cons: "The flight was 11 hours.... can you make that a little quicker next time, I mean come on it's 2017...."
Pros: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Cons: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."
Cons: "Boarding a blitz chaotic"
Pros: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."
Cons: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."
Cons: "Waste 3 hours in connecting flight."
Pros: "Great flight!"
Pros: "Food and overall service"
Pros: "The entertainment options were great, and the food was better than many airline meals I've had before."
Cons: "I am Star Alliance Gold and I didn't like that it wasn't possible to select an economy plus seat upon check in, and I wasn't upgraded even though there were seats available. I picked this airline specifically because of it's star alliance membership but it didn't get my anything."
Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Cons: "The flight was delayed for 2.5 hours, for a reason they never made clear after they let the passengers wait in line for 45 minutes to board. Once aboard, the Lufthansa planes were much much less comfortable than the Air Canada plane I took to Frankfurt. There is very little space and the seats are crammed together. The food they served was very bad, especially again in comparison with Air Canada. Once we arrived in Toronto, they made us wait nearly an hour before exiting the aircraft. It would seem that the Toronto airport would have to know we were coming and should have prepared accordingly, but apparently not. We sat, several passengers missed their connecting flights and were angry. I nearly missed my flight, having to run and race through customs (who are in no hurry)."
Pros: "The food was ok"
Cons: "There was no way to check seats or gates ahead of time."
Pros: "nice services."
Cons: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Pros: "everything excellent overall"
Cons: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Cons: "Seats are very uncomfortable. Body wants to slide forward."
Pros: "Everything was totally fine but nothing was noteworthy."
Cons: "Plane was a little old and uncomfortable."
Pros: "Lunch was really good..yet,bread needs to be warm it adds desired comfort during the long flight."
Cons: "Breakfast need to include something else ,not just eggs. There should be an alternative for those who are allergic to eggs ,like me. Couple of hot wheat pancakes with Apple sause would do."
Cons: "Everything good"
Pros: "טייס מקצועי קדם טיסה נח ומסודר כולל אפליקציה לבורדינג"
Cons: "האוכל לא מציאה"
Pros: "I enjoyed the attentiveness of the staff"
Cons: "No issues."
Pros: "nothing at all."
Cons: "There was 1 hour layout, but the plane was late. i was leaving the plane at the boarding time for my next flight. the gates very extremely far away from each other it took me 20 minutes to get from the original gate to the next one and i was running all the time. by the time i got there i had no place to store my carry on luggage anywhere despite the fact the storage compartments very occupied by small backpack which could easily be stored underneath seats. i asked a flight attended to help me but she answered she was not on duty and left (what the hell!!!) what was she doing on the plane then. i wound up with my luggage underneath the seat, my bag in my lap squeezed and extremely uncomfortable. overall one of the worst flights i have ever had. i was lucky it was only one hour long."
Pros: "The plane was not too full and sitting in economy plus was quite comfortable on this long flight. The food was good and served often. Lots of drinks were offered with plenty of water available all during the trip. Nice blankets and pillows were on each seat."
Cons: "My only complaint was the quality of the sound and picture for the TV system. Thankfully I had a book on my iPad."
Cons: "Everything. No compensation given either"
Pros: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Cons: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."
Cons: "On our return flight from Munich to IAD the airline apparently switched the plane hours before departure. We did not receive notice of this and when we went to board we received new boarding passes. I was traveling with someone and so this reassignment meant not only that we were separated by that we were moved from an Aisle and a window seat together to both of us in middle seats. I understand that this change was out of ground crew control and so we waited to speak with agents about seeing if we could be seated together. While we waited patiently and were told that the only two seats together were both middle seats, the women who were waiting behind us and who were in the same situation as us (but much nor agitated and loud about the complaint) received upgrades to economy plus and were placed in an aisle seat. We were very disappointed with how this was handled and both of us being tall were very uncomfortable on the long flight."
Pros: "Helpfulness of the crew for special needs"
Cons: "Improve restrooms"
Pros: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Cons: "Food could have been better"
Pros: "Just in time take of and landing, staff friendliness"
Pros: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Cons: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."
Cons: "Was very satisfied with everything."
Pros: "Crew was fantastic and with an exceptional service. Food was really good."
Cons: "Maybe the seats coudl be a little bit wider"
Cons: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Pros: "Short flight"
Pros: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Pros: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Pros: "Decent amount of space between seats"
Pros: "On time take off"
Pros: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Cons: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."
Pros: "Efficient boarding, friendly crew, easy flight, on time arrival"
Pros: "Very good drink service (one cold and one hot drink)"
Pros: "Great service on board the plane."
Pros: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Cons: "I really can’t think of anything I didn’t like!"
Pros: "Good attention and food"
Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Pros: "The service was superb!"
Cons: "The flight was too short."
Pros: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Cons: "arogant staff, flight canceled, great difficulties to claim my money back"
Pros: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."
Cons: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Cons: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Cons: "muffin for breakfast ?"
Cons: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."
Pros: "I had double seat all to myself so that was nice."
Cons: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"
Cons: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Pros: "Ground crew was very kind"
Cons: "My ordered vegetarian meal was missing on the way back :("
Pros: "Very organized airline. Friendly staff."
Cons: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."
Pros: "On time boarding in Vienna and lending in Chicago."
Cons: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Pros: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Cons: "Nothing - it was a great flight"
Pros: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."
Pros: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Cons: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Cons: "Food I think getting worse."
Cons: "Long transit more than 12H without free accommodation nor meals"
Pros: "Short flight."
Cons: "Seat comfort was meh."
Pros: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Pros: "The meal was ok The airplane was clean"
Cons: "Seats were very nerow .No help from the crew . Flight delayed"
Pros: "The venue was overall ok"
Pros: "Nice staff. efficient."
Pros: "All flight members were servicing very pleasantly"
Pros: "The flight attendants were beautiful"
Pros: "Very nice and polite crew, great service."
Cons: "Regular breakfast was just a muffin and nothing else :("
Pros: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Cons: "I loved it all!!"
Pros: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Cons: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Pros: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Cons: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Cons: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Cons: "Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible"
Pros: "Promptness in service!"
Cons: "Boarding process.."
Pros: "Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met."
Pros: "Quick flight and boarding"
Pros: "The seat was awful. Narrow with little leg room , hard on the backside, minimal recline."
Cons: "See above"
Cons: "No delays"
Pros: "They kept us up to date throughout the whole process"
Cons: "I could have had a seat next to my thirteen year old and I didn’t get my seat arrangements unit I was boarding the plane."
Pros: "My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!"
Pros: "LCY very efficient baggage drop, flight arrived ahead of schedule"
Pros: "Crew at airports are super nice and the ride was smooth."
Cons: "For starters they should have not misplaced my luggage since I was stuck in LHR for almost 6 hours which means that they had plenty of time to carefully load my single suitcase. I am so mad."
Cons: "The entertainment is missing"
Pros: "The fact that it got me there"
Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."
Pros: "There was a good selection of very different movies to watch. I found four that I wanted to see."
Cons: "There were not enough chairs in the waiting area. There was a long wait, first, just to get on the plane, then, instead of letting us stay in the waiting area, we were all seated, and left waiting for at least an hour, most of that time without explanation, sitting in a stifling plane at the gate, without being allowed to get up and move around. Also, the ratio of carbohydrates to protein in the main meal was way out of kilter. I don't want rice + potatoes + bread + crackers all in one meal, with zero vegetables. The tiny piece of cheese helped."
Pros: "Arrived early"
Cons: "Arrived pm from manchester stayed in hotel at heathrow to fly out following day to Basel at 8am. BA would not check bag all way through. Seems they only do this at Gatwick. Poor service from Heathrow/BA"
Pros: "Comfort items on the over sea flight"
Cons: "Long layover kept getting longer and longer due to flight delays at Heathrow. No explanations in writing - a ticketing agent told us of the dela. The status board was simply blank. BA website said nothing at all"
Pros: "I only gave the low rating on food and entertainment because there was no free food or entertainment on the flight. Overall, however, the flight was fine."
Cons: "No free beverage. At least give the passengers some water."
Pros: "It got me to my destination safely."
Cons: "Everything- BA’s relentless push downmarket means it’s justbtoo awful for words. Ryanair with better livery but more expensive."
Cons: "No drink service offered -- crew simply passed by uninterested, and no attempt whatsoever to make any announcements in Spanish -- this on a flight from MAD to LHR. Pitiful."
Cons: "Quality of food"
Cons: "Everything. Overpriced"
Pros: "Flight was not to crowded"
Cons: "Seat are smaller than usual"
Pros: "The gate agents had no idea how to effectively board passengers in an expeditious and civilized manner. The on-board crew was top-notch. Seat room was adequate, but justthat."
Cons: "I was not allowed to board, because I was told I needed a Turkish Visa, even to change planes, and may have lost my ticket payment."
Pros: "The flight safety video and the crew were very helpful."
Cons: "No in flight entertainment"
Cons: "A lot of flights park away from the terminal and you board a bus to get to/from the plane. No power outlets at seats."
Pros: "Seats were comfy, good choice of films. Food was good."
Cons: "There are other airlines with a brand I associate with more. Any airline can get me to London for more or less the same price; I may as well do it with a company that aligns with my view on life."
Pros: "When I got off the fight."
Cons: "The boarding process is a mess. The flight crew is in total disarray. My friend beside me on the flight got the food 45 minutes before me. Then the second time they gave food out the last 5 rows didn’t get any bc they did bring enough. Just a total mess."
Pros: "Excellent service and amenities"
Pros: "Online check in & boarding pass on your phone using BA app."
Cons: "Seats are quite cramped"
Pros: "Accra to London: the most inefficient airport experience ever!"
Cons: "Old aircraft; mediocre service."
Cons: "They lost my luggage and they have wo"
Pros: "The flight was pleasant"
Cons: "That my luggage is not here and I have no idea when I will have it"
Pros: "Easy online Check in. Nice crew."
Cons: "Very tight space on flights."
Pros: "boarding and timing"
Cons: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."
Cons: "Couldn't even get a cup of coffee on the flight without a fee. Even on a short flight, you should be able to get water/tea/coffee..."
Pros: "Great service!"
Pros: "Staff was accommodating and dealt with our delays and kept us informed which was very nice. Food was better than expected and complimentary drinks with the meal was a nice touch. A ton of movies to choose from, which was great as I didn't sleep at all."
Cons: "Considering this was a 10 + hour flight, the seats felt broken down and were not very comfortable. The headrests were not adjustable as on other flights. Multiple delays at both departure sure and arrival, but this was not the fault of the crew on board, rather, the actual airport."
Pros: "They blackmailed my daughter pay an additional $940.00 for a return flight bcus here flight was over 90 days."
Cons: "Purchase was allowed by Kayak and BA. This should not have taken place."
Cons: "My flight was booked for April 25 and my paperwork actually showed that. Upon arrival at Gatwick I was told the flight left on April 24 and no other flight till April 27 so I had to go to Heathrow."
Pros: "Amazing airline to travel I will definitely used again in the future"
Pros: "Friendly crew, free alcohol (albeit horrible beer), easy boarding and exiting."
Cons: "2.5 hour delay, personal lights in the cabin didn't work, entertainment screens were broken and/or bad quality."
Pros: "quite nice and friendly staff. many vacant seats and thus much space to seat comfortable"
Cons: "old airplane, kind of run down impression. annoying and not really working touchscreen, lousy choice of movies. Everything had the air of not being organized, we had to change our seats twice without knowing, why. Really poor food compared to any other airline I know. One of the stewards constantly spilled drops of beverages over me, when he was pouring them for me and the passengers around."
Pros: "Individually the crew was quite nice and tried to do their best to their best."
Cons: "Dirty toilets. No toilet seat covers. Ran out of toilet paper. No oversight to basic hygiene given a 12 hour flight."
Pros: "The food and the boarding crw comfortable"
Cons: "On time and good staff"
Pros: "Pleasant flight crew"
Pros: "On our flight to New York, the food was not bad at all, on our flight FROM New York, I have never even smelled anything so terrible, let alone attempted to put it to my mouth. The attendants were nice and the flight was smooth."
Cons: "The headrest have me a neck spasm that has lasted for over a week and the leg room was absolutely atrocious. I am a 5'9" female and I couldn't get comfortable. I can't even imagine how a tall man would be accommodated in those tiny little excuses for leg room. P.S. Don't eat the couscous."
Airlines flying from Missouri to Malé have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Malé
Masks required on board, masks provided on flights from Missouri to Malé
Social distancing seating
Middle seats unavailable to book on flights from Missouri to Malé
Testing for antibodies, testing for symptoms for flights from Missouri to Malé
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