Find cheap flights from Moscow Domodedovo Airport to Maryland
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- High season is considered to be January, February and December. The cheapest month to fly to Maryland is January.
- Morning departure is around 17% more expensive than an evening flight, on average*.
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Top 5 airlines serving Moscow Domodedovo to Maryland
Scores according to KAYAK customer reviews
Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."
Pros: "Boarding its took along , food it's bad"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Pros: "The food and entertainment"
Pros: "Crew was very attentive & met all my expectations."
Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Cons: "Food was atrocious!"
Pros: "The crew was excellent. The plane was new."
Cons: "There was a limited choice in movies. Boarding and deplaning took a while."
Cons: "The new Q suites in business are GREAT!"
Pros: "The crew was very friendly and helpful throughout the flight"
Cons: "The boarding process in Chicago wasn’t great. Zones were not used"
Pros: "Service and entertainment."
Pros: "Nothing much except for Hamad Airport ."
Cons: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Pros: "all nice"
Cons: "nothing but avoid bread"
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Pros: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."
Pros: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Cons: "It was mostly a good experience."
Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Pros: "Great service and great meal options!"
Pros: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Cons: "Food food food"
Cons: "Out dated inflight entertainment system"
Pros: "Quality food and hospitality"
Pros: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Cons: "Long hours from Doha to Atlanta"
Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Pros: "I had aisle chair on a Moscow to Doha leg"
Cons: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Pros: "attentive crew food was good"
Cons: "old entertainment options little space to move about"
Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Pros: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Cons: "No Wifi on flight !!"
Pros: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."
Pros: "It was a short flight, so no problems"
Pros: "Cabin crew were excellent, very nice and accomodating"
Cons: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."
Cons: "I had to ask for wine to 3 different hostess's"
Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Pros: "Perfect landing."
Cons: "My seat was too far from Toilet.."
Cons: "price and comfort"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Cons: "The food in economy class and the lack of interest of the air hostesses."
Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"
Pros: "Lots of leg space, good seats."
Cons: "Food could be better, much better."
Pros: "Service and bartender."
Cons: "I bought a ticket from Paris to Tokyo. The one they sold me was with connection in Doha. The time between connections is minimum!! Furthermore, both flights, when we went and when we returned, had more than 30 minutes delay. So in the first one, I almost missed the connection, having to run all across Doha airport, arriving totally sweat to the plane. Furthermore, I have to take care of my back as I have two cervical herniated disks, so I have forbidden to run, but I had no choice so now I'm suffering a lot of pain and started to take my meds again. really an awful experience!"
Pros: "Good quantity and variety of shows on in-flight entertainment system which is important on 12+ hour flights."
Cons: "Food quality has gone down. Most flight attendants we encountered had poor attitudes - felt like they were doing us a favor when serving us."
Pros: "Good service. Good food."
Cons: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
Pros: "The crew was very attentive and patient inspite of the flight being full."
Cons: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
Pros: "The flight updates, services (meals and refreshments)"
Pros: "Almost everything"
Cons: "Same as above"
Pros: "Clean bathrooms, new plane"
Cons: "Families w/ babies overran the flight with incessant crying, talking, and moving around for the entire 14 hour trip!!! It made for a stressful and uncomfortable journey. Families with babies and young kids should be seated in their own section with some type of sound barrier. The flight attendants did nothing to control these families who took over sections of the plane as if it were their own personal space. I empathize, Im a mother. But have some common courtesy!"
Cons: "They changed our seats to 46F 58F and 88B. We already get boarding pass for connecting flight but they did changed them because of flight delayed from Bangkok. It was unfair. They should hold reserved seats for us since they knew that the first flight would arrive on time."
Pros: "The in-flight entertainment is very good."
Cons: "For in-flight service call to flight attendant, it took 30 mins for response, and in the meantime two attendants walked by and waved me off. The next time I asked an attendant for water, he said sure he would get it, but he never showed up. Their water & juice service is not adequate for long-haul flights. Dubai has poor air quality, which might be bothersome for a long layover."
Pros: "Every thing was good."
Cons: "There was nothing which I disliked."
Pros: "Online checking"
Cons: "N/ A"
Pros: "I liked watching movies and drinking wine and the food was decent."
Cons: "We took off over an hour late with no communication as to why we were sitting on the runway. Most of the crew seemed annoyed and short with everyone."
Pros: "Staff was courteous."
Cons: "We were not made aware to go get snacks from the serving areas ourselves. We waited to be served. Finally figured it out. The seat near the exits were close to the pantry so could not sleep due to noises of the trays and serving atea. Those seats should cost cheaper ."
Pros: "Always my number one airline."
Cons: "I have to cancel on the counter because me and fianse donor have visa"
Pros: "All is good"
Pros: "Very courteous flight attendants. I liked the fact that they came from several countries and looked like a strong, united team. I also enjoyed the great selection of movies, music, news, and TV shows. The space between the chairs is more generous than other airlines I used in the past."
Cons: "They can try harder to improve the food."
Pros: "380's are superb"
Cons: "Flights returning to US have an expectation of poorer service. No amenities like the out-going flights (sleep mask, socks, toothbrush, etc)"
Pros: "First class on Emirates is a perfect flying experience!"
Pros: "Emirates is our usual pick for flying and this time also it was no exception. The crew were friendly, but still couldn't arrange preferred seating because it was during the holiday season. I know this is the section for good comments, but I am very disappointed about the demeanor and the service provided this time."
Cons: "I have called in advance and selected the seats for both inbound and outbound flights. Also, confirmed a wheelchair access. To my surprise, none of them were met according to the commitment. The seats were not the ones that were asked for. I mentioned that there was a medical condition with the leg and my mom would have to get up and move during the flight, but still they allocated seats which are extremely inconvenient to both us and the fellow passengers. We expect better from Emirates!!! I hope they can improve this in the future!"
Pros: "We liked the selection of movies. The stewards were extremely helpful and kind."
Pros: "check-in process was efficient"
Cons: "food should be better quality"
Pros: "Liked the entertainment."
Cons: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. No snacks available in the kitchen between meals on the long 14 hours flight segment."
Pros: "The flight staff was great! Overall service was great."
Cons: "Ahmedabad and Dubai do not have good line control all passengers gather in the front. Washington Dulles has lanes for zones that is orderly."
Pros: "the amazing atttention from the staff and the cleanliness of the airline."
Cons: "the seats did not go back enough"
Pros: "Nice service"
Pros: "Emirates is an excellent airlines. Excellent service, comfortable seats, great food, etc., etc."
Cons: "Too many crying babies."
Cons: "The overall experience and lack of response to rectify missed connecting flights, damaged luggage and overall bad customer service for an airline that wants to advertise its pride and attention to service. Much can be improved."
Pros: "The courteous and friendly on-board service, spacious seating and clean men's rooms were the best part of the journey. The smiling stewardess were outstanding in creating a happy environment. I will consider Emirates for my future travels."
Cons: "Coffee was ok but could be better."
Pros: "Foods and electronic entertainment"
Cons: "The male flight attendant accidently hit my head without apologize while I was bending down to tight my shoes."
Pros: "Flight wasn't filled. Takes off and lands at not-business ideal times so it was perfect flight for vacation. Crew remained quiet and left lights off full flight instead of turning them on and off"
Pros: "Kids meals, activity packs, kids headphones, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old). Entertainment system was top notch!"
Pros: "Crew are awesome, helpful"
Cons: "Emirates pizza is not good."
Cons: "We had a long layover in Dubai and decided to go out to explore the city. When we went to go back with the same carry ons that we had been using our entire trip (with three different flights with them), They made us check in our hand luggage because it was over 7kg. When we went to talk to the person at the gate about it, he was very condescending and rude and not helpful at all. They were also not nice on the plane. Never flying again."
Pros: "Great service during flight. It did not feel like it was over 14 hours."
Cons: "Boarding was a problem because there was computer system error. Some folks could board while others couldn't. Staff should have been more vocal in explaining the issue and should have organized the customers better while we waited to board the plane."
Pros: "comfortable and new airplane"
Cons: "Flight attendants were very rude with a very bad attitude and not friendly."
Pros: "Service of the cabin crew was great considering how crowded and full the flight was."
Cons: "The luggage distribution at Dulles was a nightmare. Took us 30 mins to find out luggage. Was very disappointing"
Pros: "Overall fully satisfied with a safe journey package"
Cons: "The technical problem with flight from Dubai to Dulles could have been resolved before boarding the flight. Crew could have been more clear on how much longer it would take to resolve the problem before and not after boarding the flight."
Pros: "Same as above"
Cons: "Same as above"
Pros: "food and drink selection was good. more new movies and television shows needed."
Pros: "Entertainment, food, comfort were great."
Cons: "Crew is always pleasant but they tend to not manage the other guests when necessary. Many of the other guests would congregate at the rest rooms, did not know how to use the restrooms with out leave it a mess or remains in the toilet and took over an hour sometimes to respond to service requests. In fact the crew seem to disappear for an hour or more after each "dispensing" of food or beverages. Parents need to be spoken to regarding children. There are many people on the plane and children including babies tend to be as loud as they like. That is not considerate for more than 95% of the other passengers. When boarding other passengers need guidance to move things along better. There tend to be clogs at points because passengers try to do too much with the baggage. This is the same for getting off. Passengers would push their way through others to get to bags they stowed many rows behind them. Other passengers need to be curteous of others entering and leaving seats. Getting up and moving is the best options. Many people will sit there and you have to climb other them."
Pros: "Everything was fine. Food, crew, service, entertainment were all wonderful."
Pros: "Nothing special"
Cons: "Expensive ticket....i paid $500 more than other airlines to get better service but was disapointed nothing special i could have saved $$$ by flying other cariers."
Cons: "Again, I was requested to move seats midway through a flight. A mother of 4 was separated from two of her kids in the flight. About 7 hours into the 14 hour flight, I was asked to move so that one of the children could be placed closer to his mother. Again, I was put in the situation of giving up my own comfort and moving to a middle seat, or standing my ground and disappointing/frustrating the mother. I made the choice to move. But it was disappointing that there was even a need to make these changes. There should be clearer ways for families to book together online."
Pros: "Seat spacing is better than other carriers, food is tastier with more choice. These flights have so many people, all of air flights were full and the crew did a good job managing the numbers."
Cons: "I just felt the crew was busy but not overly caring, maybe a bit surly."
Pros: "Great service, wonderful / super attentive crew"
Cons: "Needed an extra blanket as it was very cold & they had run out of blankets (not a big deal, just a small comfort). Had a few minor issues with movies loading, but also not a big deal."
Pros: "Crew was very courteous and attentive"
Cons: "More fruits and green (non-starchy) vegetables"
Pros: "The crew was very nice."
Cons: "The seats had such little cushion that it made the flight extremely uncomfortable."
Pros: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Cons: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Pros: "Seat was comfortable"
Cons: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"
Pros: "The food was great and the other flight attendants were kind and understanding."
Cons: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."
Cons: "We had a huge delay"
Cons: "Lost our bags"
Pros: "Crew good"
Cons: "Baggage small bag forced to check"
Pros: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Cons: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"
Pros: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Cons: "The food could be much better. Although coming from Sicily it's tough to compare."
Cons: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Pros: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Cons: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."
Cons: "That it wasn’t a flight to Denver"
Pros: "Excellent crew and service"
Pros: "Everything! Very professional, great food"
Pros: "on time performance; friendly flight attendants"
Cons: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."
Pros: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Pros: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Pros: "2 snacks .. friendly flight attendants .. early arrival"
Cons: "seat pitch a bit tight"
Pros: "Easy, on-time and courteous"
Pros: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Cons: "Slight delay."
Pros: "It was quick and the crew was really nice!"
Cons: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Cons: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Cons: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Cons: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."
Pros: "One on the plane service and food were very good. In flight movies limited in number of choices"
Cons: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."
Pros: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Cons: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."
Pros: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Cons: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Pros: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"
Pros: "Flight attendants were polite and very nice."
Cons: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Pros: "See above"
Pros: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Cons: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."
Cons: "I was taken away from boarding for a random check that took a long time due to not enough staff Entertainment system was broken for about 50 people, even after a reset. Terrible for an overseas flight. Food was very poor, staff lied about resetting the entertainment system. The plane took off 1 hour late and was not allowed to taxi to taxi to the gate for 1 hour, making us extremely late."
Pros: "Went great, no complains"
Cons: "HOT turkey sandwich"
Cons: "Checking in we had a nasty representative, but other than that, all was well"
Cons: "My flight was pleasant"
Pros: "smooth, professional, comfortable"
Pros: "1. The crew was very friendly and polite. 2. The food was good. 3. Service was good."
Cons: "The flight is long. It will be good to have an area in the plane for some physical exercises. Sitting motionless during long time is not healthy for everybody."
Pros: "Very efficient airline; all goes smoothly"
Cons: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"
Pros: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Cons: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."
Pros: "Even on this 70 minute flight they served a nice snack and drinks. Much better than the domestic (USA) carriers I have been on in recent years!"
Pros: "Great crew on this UA flight. Watched three recent (last Fall) movies)"
Pros: "The crew was exceptional: friendly and professional."
Cons: "The seat was really small and I am 5.1ft. The screen was bigger than other flight companies but when the passenger in front of me put down the seat I wasn't able to watch the video comfortably. The entertainment sistem was a little bit old."
Pros: "In time Nice service Delicious Meals Great Movies"
Cons: "No priority for boarding with Children No internet on Board"
Pros: "The crew was welcoming and accommodating."
Cons: "The plane left over an hour late and we had to sit in the plane for this entire time."
Pros: "Great staff and smooth on time flight"
Cons: "Small plane"
Pros: "On time and the staff were very good. The food was not great, buy good."
Cons: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."
Cons: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
Pros: "fast boarding"
Pros: "There was nothing to like."
Cons: "The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot"
Pros: "The fact that it was indeed a plane that went to europe. that's it."
Cons: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."
Pros: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."
Pros: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Cons: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."
Cons: "I missed somehow the distribution of headsets, and I never got one (after asking for one). (Un-)fortunaltely there was no movie I really wanted to watch, or classical music for my taste (recitals, chamber music). Anyway, this is not a major problem, just a tiny glitch. The random boarding went surprisingly well, although I'd prefer the more structured version. Until there is bread, butter and cheese, I am fine with the bland food."
Pros: "The snack/ breakfast was not very good"
Cons: "Long flight"
Pros: "Awesome. Very comfortable even in economy seats. Great entertainment"
Pros: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Cons: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Pros: "The Staff"
Pros: "Flight attendants very nice and efficient"
Pros: "The crew was friendly and respectful"
Cons: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"
Pros: "The crew was wonderful, as is always true with both Lufthansa and Austrian Airlines (both of which I traveled on as part of this trip)."
Cons: "I would highly recommend both Lufthansa and Austrian adjust their entertainment systems. They seem not to weight much the top films with, say 75% Rotten Tomatoes reviews or higher. Even if there were fewer options for cost reasons, I would think they'd still have more watcher enjoyment. Rather than pad the list with the likes of Boss Baby or Going out in Style or even a mediocre 60% offering in the Fast and Furious franchise. Wonderful crew, though, can't say enough about how polite and attentive they are."
Cons: "great and easy"
Cons: "I selected my seats online before the flight. It seems my seat assignments were changed (many other customers complained of the same issue). I have siliver status on United and was told that there was no way to be considered for upgrade to different seat. I was told that the list was already full of higher priority customers. Yet at the same time the same employee announced those seats were available for purchase at $200 Euro for others. It seemed in both cases Lufthansa shuffled around passengers out of their selected seats for unknow reasons and also werent honoring frequent flier status programs for changing seats. Furthermore, the in seat entertainment did not work and it took quite a bit of effort including trying to move seats to get the flight attendants to reset the system (they said it would affect other customers who didnt have problems with their entertainment system). 8+hour flight is long flight to not have the system working. eventually the fixed it a couple of hours into the flight."
Pros: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Cons: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Pros: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Cons: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Pros: "Lufthansa kept to the time schedule"
Cons: "At Frankfurt, the boarding gate was changed two times."
Pros: "The people, the service, the seats, the timeliness... (I did not fly from Washington to Munich on Lufthansa; I flew back on Lufthansa.)"
Cons: "Nothing. They were great."
Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Pros: "Good service"
Pros: "Crew was great and the plane was clean."
Cons: "27 hours of delay. Nobody cared about our booking. Almost no service counters open. Worst airline service ever"
Pros: "Great food options, blanket and pillow, and free movies was the best"
Pros: "The crew was friendly and helpful"
Pros: "The flight attendant was helpful in confirming that my connection gate was C14."
Cons: "I only had 45 minutes between my Washington DC flight and my flight to Frankfurt and the flight to DC was delayed by a few minutes. Because the carry-on baggage had to be checked it took extra time to get my bag after the plane landed and my connecting gate was in terminal C (I arrived at terminal A), so I barely had enough time to get there, even when walking at full speed and not stopping once along the way. This was too short of a time between the two flights."
Pros: "Lufthansa is a superior airline with friendly, helpful staff. It is always enjoyable to fly with them!"
Cons: "Entertainment seems like you have to pay for even basics. If you need to charge for movies domestically, fine, but even basic news or so timed out. Seats are tight (legroom). I am 6'2" and knees were against seat in front of me."
Pros: "Great flights. No problems. Used a different company to schedule my return flight and having trouble with them. Wish I'd stuck with Kayak!"
Pros: "The flight was quick, getting on was no problem. The crew were friendly, I was comfortable in the seats on the short trip, but I think more than two hours would have been trouble (I'm tall). The food sufficed for a quick trip. I only say Good because the food was good, not outstanding. Entertainment was pretty much magazines."
Cons: "Everything was really just as I expected it to be, nothing too flashy or exciting."
Pros: "As always with Lufthansa everything went really smooth and timely. I also got my vegan meal which was quite good and the seats seem wider and with more legroom than on other airlines. The crew was very pleasant and attentive."
Pros: "Good timing, organized, nice attendants. excellent crew"
Cons: "Seats were little tight but overall excellent flight and friendly crew."
Cons: "I booked Lufthansa. I should have been on a Lufthansa flight not a United flight which is a inferior airline."
Cons: "Flight was scheduled for 5pm, our connection was late but we mangers to run to our gate @ 4:45pm And it was to late- dors closed So I waved good bat to our plane - it was right there So instead of 1 hour layover it's 16 hours"
Pros: "The crew was attentive and effective. The vegetarian food was excellent. Plane was clean. Bathrooms were checked regularly."
Cons: "Generally, I'm a happy camper and easy to understand some "discomfort" that comes with traveling. Return trip operated by United. Terrible experience. No legroom[I'm 6'-2"]. The seat confinement was so stressing that it was impossible for me but just to extract myself and find a place where i just could stand. Meaning I was standing most of the trip. My wife and myself are globetrotters and this was one of the worse flight experience ever."
Pros: "I've got an upgrade from Economy to Business class. All services have been top notch."
Pros: "We were seating toward the rear of the plane and they run of the food options for dinner. So we were stuck only with whatever was left."
Pros: "empty seat by me"
Cons: "paying $17 for wifi, food sucked this time"
Cons: "Wheel chair service was not available despite being ordered."
Cons: "Food was disgusting and cold. Charging for lugagge. Flights where 2h delayed. Had to run on LH transit vans as the plane was almost leaving"
Pros: "-The large selection of movies helped pass the time during my 8+ hour flight."
Cons: "-None of the power outlets ever seem to work on airplanes (including this one)."
Pros: "Almost everything! Good service, nice plain, good food and drinks. Next time will book Lufthansa again."
Cons: "Narrow space for my legs...otherwise, I was happy."
Pros: "The additional leg room"
Cons: "it was cancelled."
Pros: "Flight attendants were wonderful and helpful."
Pros: "Clean and nice. Seats were more spacious than most. Food was rather good and plentiful. Very very nice."
Pros: "The raw was empty and I could sleep whole 10 hours"
Cons: "Choice of movies and TV programs"
Pros: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Cons: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."
Pros: "Overall Austrian was fine. Smaller plane and people were professional."
Cons: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Pros: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Pros: "The crew was good , funy , atentifly and kind."
Cons: "Was ok."
Pros: "The flight attendants were quite personable and engaged."
Cons: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."
Pros: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Pros: "The personal service, the meals and the accommodations - wonderful!"
Pros: "Short flight and got a snack"
Cons: "Boarding was a hassle"
Pros: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Cons: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."
Pros: "clean airplane. staff friendly and helpful. good movie selection"
Cons: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."
Pros: "Safety, timeliness, friendliness of staff"
Cons: "Entertainment is outdated"
Pros: "Everything was at the good level. Professional people to work with."
Cons: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"
Pros: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Cons: "Hot tee was only offered after hot meal service not before."
Pros: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Cons: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."
Pros: "The air crew service"
Cons: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Pros: "Boarding on time and quick"
Cons: "Food and entertainment choices"
Cons: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."
Cons: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."
Pros: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Pros: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Pros: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Pros: "Service beyond expectations"
Pros: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Cons: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Pros: "Service was great and the flight on time."
Pros: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Cons: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."
Pros: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Pros: "Excellent crew and service!"
Pros: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Cons: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Pros: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Cons: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Cons: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."
Pros: "Flight services were good. Staff friendly. food was good"
Cons: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Pros: "It was pleasant all around"
Pros: "friendly, helpful crew"
Cons: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."
Pros: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Cons: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""
Cons: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."
Pros: "Everything was wonderful ,except for the poor food."
Cons: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Cons: "The flight attentands were very unfriendly"
Cons: "We were stuck on the ground at London for what seems like ages."
Cons: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."
Pros: "best blanket in any business class. should be sold on line."
Pros: "Not at all a comfortable experience, but I suppose it served its purpose."
Cons: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."
Pros: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Cons: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."
Pros: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Cons: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."
Pros: "The flight, service, entertainment and food were excellent"
Cons: "The boarding process was disorganized, could not tell which line to get in, waited in lines that we did not need to."
Pros: "My ability to manage my reservation on United's app as great. I am a Mileage Plus member and thought it would be difficult since I had booked through a third party."
Cons: "I made special meal requests on Austrian's website under manage my reservation after my booking. Those requests weren't transferred over."
Pros: "As many choices as you could want for entertainment"