Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "The air line didn’t let me aboard my fly cause my baby Of 6 months!! Was needed a ticket to fly!!!! So I was on time to aboard, but the airline say was too late Really sad."
Pros: "A pleasant trip without issues"
Pros: "Professionalism and kindness"
Pros: "The flight arrival and departure times went as scheduled."
Cons: "No movie access without paying for it."
Pros: "Good customer service and it was a wonderful time."
Cons: "Everything was great"
Pros: "Check in was easy, no hassle. No lines"
Cons: "It would have been nice to have a direct flight from dc area to Houston instead of having to go thru Chicago."
Cons: "Flight was delayed, missed my connection"
Cons: "I didn't like the 2 hour delay"
Pros: "On time and organized crew"
Pros: "Missed flight but had no problem rebooking."
Pros: "The pilot knew how to fly that plane."
Cons: "I had to spend $341.00 to buy another ticket"
Pros: "Comfortable seats enough legg space and courteous crew land and inflight"
Cons: "No food for a 4 hour flight is torture .. no entertaiment was also unexpected"
Cons: "Absolutely no leg room"
Pros: "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."
Pros: "Bad service at time of borading"
Pros: "I liked that the stewardess in the muskegon to Chicago flight gave us the gate numbers that we needed since there was a delay and we were very pressed with time."
Cons: "The weather delay but there is nothing to control that yet..."
Pros: "crew was nice boarding was quick."
Cons: "no meal would be my only complaint"
Cons: "Missing it."
Pros: "On the departure as well as an early arrival to my destination."
Cons: "I kept getting bumped into by flight crew ever though I was clear from the aisle, and they would constantly be walking up and down. I had to hold in my trip to a restroom until touch down because I didn't want to get caught up in the ridiculous cross traffic on a plane. Overhead compartment adjacent to me kept opening, thankfully, it didn't cause an accident."
Pros: "It was great!"
Pros: "I like that we had Direct TV."
Cons: "I didn't like that we had to pay extra for more channels."
Pros: "On time, friendly etc"
Pros: "Nothing at all"
Cons: "Everything about UA."
Cons: "Late full lounge bad food"
Pros: "Simple, newer plane."
Cons: "Food horrendous as usual on any american airline."
Pros: "My luggage was cheap but not cheap it was freaking awesome."
Cons: "My flight was delayed hours. You guys didnt give us any food. My family was wiiting in the airport for hours."
Pros: "Maybe crew should rest more and have better attitudes"
Pros: "Total waste of my money paying for business class with such an old plane. Uncomfortable seats, bad bad service, and no pillows or eye masks."
Cons: "One hour late. Space between seats."
Pros: "Rud staff"
Cons: "The entretainment was not working"
Cons: "1hr late to board because of a missing flight attendant. They could not get replacement for an hour."
Pros: "Everything was excelente. Service entretaiment. O really enjoyes it"
Cons: "I will like to recomend at las T in The bussines class to offer kosher meal"
Pros: "Free movies/entertainment"
Cons: "No selection of beer or liquor or food. OK - A flight to MEXICO and you have no mexican beer, tequila, or anything even remotely resembling Mexican drinks yet you boast all the routes you serve to mexico. It was nearly a four hour flight. C'mon"
Pros: "It was a direct flight"
Cons: "Even though I checked in early I was not assigned a seat. I had to wait to see if people didn't show up to claim a seat. For a red eye it is difficult to notify family if you don't get on the flight because most likely they will be getting up early to pick you up at the airport. Luckily I got on the flight but the stress of waiting was tough. I was treated just as if I was on standby yet I purchased my flight ahead of time."
Pros: "Easy mobile boarding pass was great on the way to Mexico City. I was kept up to date on the delay coming back to Houston."
Cons: "Such a long flight and no good food"
Cons: "I did not like that our flight was delayed three hours. I understand there was a thunderstorm but it has resolved before we were to board the plane. Then we had to switch gates three times."
Pros: "At the gate, I asked about chaining our seats since they were in the extreme back of the plane. The gate attendant gave us some great economy plus seats for free. I wish I would have remembered his name. But Thank You!!!"
Cons: "It's still a long flight from San Francisco to Mexico City but it's just on the cusp on not getting any freebies, i.e. food, premium drinks. This was kind of a let down but I got over it."
Pros: "I didnt like it at all"
Cons: "That ac was always wrong so temperature never refreshed. That made impossible to enjoy this trip at all."
Pros: "Flight attendants were very nice and welcoming. I had enough space in the plane to feel comfortable."
Cons: "The flight was delayed and you had to pay for entertainment. Also, there were no headphones in case you wanted to use them. The kiosk attendants had to be flagged down for assistance."
Pros: "They serveded drinks and I have to buy a sandwich that it was not good at all"
Cons: "Hour delay made my connection very close, but we made it"
Pros: "The flight going over"
Cons: "Everything was very good everyone was nice"
Pros: "The Mexican service always is so kind, excellent pilot, the trip was so windy, and I felt secure. You were beyond my expectations, we arrived a half hour before, thank you so much."
Pros: "Easy boarding, friendly crew"
Cons: "Not enough legroom, nothing substantial for snacks"
Pros: "Boarding was well organized"
Cons: "Crew is not very kind and the food is a bad joke. Not talking about quantity, just quality. Even if it's a small snack there should be better options"
Airlines flying from Muskegon to Mexico City Federal District have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights