Daily cleaning, installation of cabin HEPA filters on flights from Myrtle Beach to Southeast Europe
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Scores according to KAYAK customer reviews
Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "The crew was really nice and very attentive."
Pros: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Cons: "Mu luggage got broken"
Cons: "Lights did not work, so diner was guessing whats was in the tray"
Cons: "The flight is too long"
Cons: "Quatar is the best"
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Pros: "Crew was really amazing."
Cons: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Cons: "Took long time to provide food & water."
Cons: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Pros: "Caring service, good pod seats on A350 and airy cabin."
Pros: "Food and flight attendants were excellent in Business Class"
Cons: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Cons: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Cons: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Cons: "They cancelled my trip"
Pros: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Cons: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Cons: "Seat to LA was broken"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Pros: "Good service but need to improve food quality and quantity."
Cons: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Pros: "Crew was good, they were trying hard to keep customers happy."
Cons: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Cons: "Food poor- no variety"
Pros: "I am taking Qatar on all international travels when possible."
Pros: "Crew helped with my bags."
Cons: "Lack of film choice"
Pros: "Professional courteous friendly and communicative"
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Pros: "Food was better than average, blankets were soft and seats were comfortable. Good flight."
Cons: "My screen was not working."
Pros: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."
Pros: "food was good"
Cons: "all my flights were delayed"
Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Cons: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Pros: "Boarding and Seat comfort was good"
Cons: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Pros: "Best thing is 2 free checked bags."
Cons: "Food and service in economy could be better. Nothing special about Qatar."
Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Pros: "Crew courtesy."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Pros: "Absolutely nothing!!!!!"
Cons: "Again, our flight was cancelled without notification!!!!!"
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Cons: "Still don’t have my luggage yet"
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "All of the less than good, obvious!"
Pros: "Everything works and quick to get to destination."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Cons: "I congratulate the KLM crew!"
Pros: "Very friendly crew and on time with no problems."
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Cons: "Nothing special"
Pros: "Good flight, arriving well on time."
Pros: "I slept pretty much the whole time"
Cons: "Didn’t happen."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Cons: "Bit cramped for space"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Cons: "Bag was lost"
Pros: "In flight food was enjoyable"
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "Comfort economy well worth the extra."
Pros: "The sandwiches were simple yet just the right touch, on all four flights."
Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Pros: "Yeah Everything well organized"
Cons: "I believe so"
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "The rest area"
Cons: "The airport was cold and it should be warmer"
Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Cons: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "Crew was great. Seats were comfortable."
Cons: "The airline lost both of my luggage suitcases."
Pros: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Cons: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Cons: "Boarding clusterf..."
Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."
Pros: "Everything was great"
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Cons: "It was a great flight can’t think of anything"
Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"
Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Cons: "shuttle from terminal to plane takes a long time. Flight left late"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Cons: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Cons: "Leg space."
Pros: "Comfortable, hospitality and wonderful service"
Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Pros: "Comfort, food and service are better than average."
Cons: "When stewardess opened overhead locker, something fell on my head."
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Cons: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Pros: "Short, lots of leg space"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "the Airline"
Cons: "The Airport, Security, Boarder control."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Pros: "No delays, service with a smile"
Cons: "Nothing to report."
Pros: "Friendly crew and exit row had nice legroom."
Cons: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Pros: "Crew was great"
Cons: "Not enough food"
Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Cons: "Too crowded"
Cons: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"
Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Cons: "Flight attendant was very aggressive and confrontational."
Cons: "typical poor computer jet poor experience. Now no service"
Cons: "The gate was occupied when we landed on schedule."
Cons: "Had to wait over 30 minutes for my bag. Crew was unpleasant at best. Seats are too narrow."
Pros: "On time flight, entertainment and food options."
Cons: "Uncomfortable seats."
Pros: "Easy boarding. Crew was friendly."
Cons: "Both the to and return flights, I was never able to get their entertainment to work on my iPhone. The website fails to load in the browser even though I’m on their in flight WiFi and following instructions specifically"
Cons: "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."
Pros: "Flight attendants service"
Cons: "I don't like the new planes with no screens on it. I don't want to be watching at my cellphone for 3 hours. It's bad for everyone's eyes."
Cons: "Tried to cancel the flight because of an emergency but American only wants money."
Pros: "Crew was nice and I was comfortable"
Cons: "Well on the way to Florida I had an entertainment screen that froze and in this flight the screen was blue needing maintenance so it was out of service too."
Pros: "Great Crew"
Cons: "More room"
Pros: "the crew was amazing and the seats were awesome"
Cons: "on this trip nothing"
Pros: "Not much. I did arrive to my destination with my bags!"
Cons: "My flight was delayed boarding and.leaving the runway! There was very choppy communication as from the airlines as things changed. I arrived and hour late from an already late flight! The attitude of the attendants was not the best either. They seemed to be tired and it showed in their service."
Pros: "The boarding process was easy. Crew was friendly. In flight movie selection was great."
Cons: "Seats were uncomfortable and some passengers could have used a little deodorant."
Cons: "Your staff needs to utilize better communication. I scheduled the first flight of the day, and it was delayed. We were stuck on the tarmac for an hour without anyone telling us what was going on. We had to return to the gate to refuel and we left at the time we were suppose to arrive to Charlotte."
Pros: "They have Wow Bao in the airport."
Cons: "Being allowed to fly on the plane."
Pros: "Very good service"
Cons: "A delay in take off"
Pros: "Nothing special."
Cons: "Mobile boarding passes did not work and required us to go back to the service counter and print the tickets. Luckily we had time but this was a hassle given we were traveling with our 3 year old. The woman at the service desk quickly helped us print the passes but stated the mobile boarding passes tended to not scan. They should have told us to print the passes the first time we were at the counter if they knew the mobile passes tend to not work."
Cons: "Flight cancelled and had to travel 60 miles at my expense to a different airport to get another flight same day"
Pros: "Everyone had to relocate to 3 different gates which was a bit annoying. Because I was tired i was not as patient as I normally am but was finally glad that we boarded and was on my way back home."
Pros: "Breakfast on GDL-DFW and movie"
Cons: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"
Pros: "Operated by American Airlines and the crew was polite and attentive."
Cons: "Economy Class is a Beat Down, but what are you going to do?"
Pros: "After we were boarded and ready to take off, the power on the place went off. They kept us there without any AC or even air draft for about an hour. It was hot and stuffy. They took forever to let us know what was going on. Everything else went well. I just wished they had kept us appraised on a more timely manner and had done something to control the temperature of the plane."
Pros: "Flight attendant actually seemed to enjoy job even had genuine smile. Made that the most enjoyable flight I’ve had in awhile"
Pros: "Flight was pleasant and all the crew members were courteous."
Pros: "The streaming entertainment was nice."
Cons: "The heat was on and even after complaining to the flight attendants, they couldn't change it. Many of us were so uncomfortable with the heat for a 5 hour flight."
Pros: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."
Pros: "Entertainment options were great. Also the staff were a huge help, especially the gate attendant who helped to get our four seats together"
Cons: "The flight was delayed 3-4 hours due to mechanical issues. A complimentary service would have gone a long way with smoothing it over"
Cons: "American Airlines flying out of DCA is highly disorganized. I will look to fly to Washington-Dulles next time, or just avoid American Airlines altogether."
Pros: "We landed 8 minutes early although we left 20 min late"
Cons: "No food, no entertainment on a small plane"
Pros: "The only nice thing was the plane."
Cons: "There was terrible service. And we missed out connection because an empty plane was sitting at our gate. There is no way the airline did not know this plane was at our gate. They also did not play for our hotel to stay the night. Never flying American again. Not a single employee seems to know what's going on."
Pros: "Accommodation of letting me and my kids sit together."
Pros: "The flight was delayed 4 times until we were unable to make our connecting flight. We were sent home to try again tomorrow. Meanwhile other flights AA made their connections. Total bullshit. I suggest they couldn't round up a crew."
Cons: "You are kidding."
Pros: "Cabin baggage allowance."
Cons: "No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys."
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."
Pros: "Good food & movies."
Pros: "Nice crew"
Cons: "No entertainment. Learn from TAM in Brazil and offer entertainment via smartphone / tablet. No food service."
Pros: "Leg room is extremely limited and they made me Check my bag even though it was not at all over size and fit easily into the overhead on my previous flight. Gate crew was impolite but crew on plane was friendly."
Cons: "Smaller seats with very limited leg room (I'm only 100 pounds and 5'4" and felt crowded!) Forced to check bag"
Pros: "the wntertainment worked."
Cons: "This is one of the worst flights I've been on in a long time. When I arrived to the airport they had not assigned me a seat and did so at the gate. I was in the worst sear on the plane. Very last seat on the plane by the lavatories and newr the flight attendants station. The flight attendants talked very loudly the entire flight. so loud I woke up and needed to watch a movie to drown them out. i wdoubt I will be back on American any time soon."
Pros: "Polite, friendly helpful staff. Plane left on time."
Cons: "There were no window or aisle seats available for free, so I had to pay for the extra cost seats."
Cons: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."
Pros: "Flight is only an hour so not much to get wrong."
Cons: "We were delayed and I felt like information could have been shared with passengers in a better way."
Pros: "The flight was on time and the crew efficuent"
Cons: "The airplane was cold."
Pros: "Nothing at all."
Cons: "Flight was canceled... apparently they won't be able to get me home until 24 hours later than I was scheduled to get there. Standing in line 5 hours later still waiting for vouchers. My bags already went to san diego. Customer service has been confrontational. Terrible all the way around."
Cons: "The plane was old."
Pros: "There were only snacks, no setback entertainment"
Cons: "Add a meal and seatback entertainment"
Pros: "Crew and entertainment were excellent."
Cons: "Communication about the delay at SFO was really poor."
Pros: "Nice big plane, good movies, good overhead storage"
Cons: "Better food"
Pros: "The flight was quick for the time we were in the air."
Cons: "This flight was delayed by over an hour. The plane is tiny so overhead space barely fits a briefcase and the seats are smaller than normal. Since this is a smaller aircraft, unfortunately that is expected."
Pros: "Crew didn’t interact-but in all fairness it was only a 2 hr flight"
Cons: "Plane moaned groaned and squeaked with every movement. Turbulence was nasty in the first stage decent"
Pros: "Crew was working hard and fast and very attentive. Seats were OK."
Cons: "i would have liked a better selection of music, especially classical."
Pros: "The new premiere plus was pretty nice and roomy with recliner feature and big personal screen. I'll try this again."
Pros: "The crew was excellent"
Cons: "I hate it after you land you have to take the stairs to the tarmac and then board a bus in the cold"
Pros: "Seat held up nicely for 17 hour trip. Legroom was satisfactory in economy."
Cons: "Food was not special and portions rather stngy. Fur length if flight larger portions and an extra snack would be great. ANA 13 hour flight had larger portions and same number of meals Entertainment was mediocre. Current releases of movies would be great."
Pros: "Throughout delay the pilot kept us informed. Great selection of movies. Food was decent."
Cons: "We were delayed twice for several hours total."
Pros: "Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long."
Cons: "Nothing. The flight was uneventful and short. The crew as nice."
Pros: "Although there were a lot of passengers on this flight, the crew was able to get everyone on the plane in an efficient manner."
Cons: "We were delayed about 2 and a half hours because of the weather in Denver. I was not comfortable at all in my seat because the passenger beside me had his knee and elbow all in my personal space. I asked an attendant if it was okay for me to move and she stated that it was okay, but United switched a lot of passengers flights around so there wouldn't be any empty seats. I was stuck beside the man, all hanging out of my seat, because there wasn't an open seat available. Thank goodness the flight was only 2 hours long. Overall my experience with United was terrible and I will not be flying with them anymore."
Pros: "Flight on time"
Cons: "Travel plans will be impacted due to lost luggage"
Pros: "I was impressed by the food. Tasty and plenty of tea and coffee."
Cons: "They made a big deal at the gate about downloading the United App to be able to watch free movies. The WiFi didn’t work at all for me and others near me. I did see a couple of people watching movies, so it’s possible some folks were able to get a good connection. Good thing I had my kindle! Also, my bag and the bags of a few other people didn’t come through after UA22. There was a woman working at the computer at baggage claim #5 (I didn’t get her name) who called and radioed people regarding our missing luggage. It eventually showed up, but we were all getting very nervous because of the long delay. Thanks to that woman, it all turned out fine."
Cons: "United just gives you the sense that no one cares."
Pros: "The 787 dreamliner was such a fantastic aircraft, one of the best aircraft I've flown across the Pacific. Despite being delayed, the flight crew was so accommodating and helpful with getting us to our destination quickly and safely. I hope to fly this route again soon"
Pros: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Cons: "I was unable to pre-order a kosher meal through the web site. Customer service could barely write in legible English and in essence told me to take a hike. Flight was bumpy both ways for quite a while. What's the point of giving me a boarding pass in Tel Aviv if I need to go to the United transfer counter in Brussels and go through the process again, including a TSA (friendly) interrogation?"
Pros: "Uneventful, as expected"
Cons: "The stewardess was Young and NOT the epitome of the Friendly skies. She lived upto a my expectatuons of a stereotypical Millenial! She served us, but not well. Not what I have come to expect from the Friendly skies. All others have been gooD or better."
Pros: "The service from Denver to Kalispell was fantastic. The flight left on time and the flight attendant was not only kind and professional she went out of her way to make sure each passenger got personal attention. I fly very regularly and this was one of the top 3 experiences I have ever had. I will definitely fly United again and hope to be lucky enough to have Linda as my flight attendant."
Cons: "Too long delayed"
Cons: "No wi-fi"
Cons: "Slight delay, entertainment system appears dated, boarding can use more organization, overhead bin space can be at a premium due to people trying to bring too much aboard (number of carrying) and they can run out of the popular food choice"
Pros: "The service was great"
Cons: "I didn't like the fact I was unable to reschedule my flight due to medical reasons. The ticket I purchased was nonrefundable. I wasn't asking for a refund, I was asking to reschedule due to medical reasons of which I have a letter from my Cardiologist as proof of my condition. I saw my Cardiologist Baxter D. Montgomery, M.D. phone: 713.599.1144 on June 9th and was treated for uncontrolled Blood Pressure. I was advised to reschedule my flight after a follow-up appointment on June 23rd. On June 10th I Called United to reschedule my June 11th flight and was referred to Lowestfare.com at 800.678.0998. I spoke to Albert and explained my situation and was told that I couldn't reschedule. I asked to speak to a manager and spoke to Jane who only confirmed that I couldn't reschedule and nothing could be done. Not allowing customers with verifiable medical excuses to reschedule their flight is a shameful business practice."
Pros: "free movies on the flight with the united app"
Cons: "The flight attendant was late delaying boarding 20 minutes. Once they started, people were lining up to board. This is a normal behavior however, there employee decided to stop boarding because she said people were crowding. she stop boarding for another 20 minutes. Now, this was a large flight and there wasn't enough room for everyone to stand off to the side. She was rude and there was no reason for this especially when the flight attendant was already late. The plane was delayed 45 minutes due to this"
Pros: "Great seats, organized boarding"
Cons: "Too many loud unnecessary announcements"
Cons: "Late to board, lots of attitude from seemingly inexperienced and unethusistic crew who bumped me constantly, and seemed annoyed to be there. Constantly hitting me and waking me up. Also my remote was the only one on the plane that didn't work, so I had to spend the whole flight awake getting bumped with no entertainmen"
Pros: "Staff was courteous polite. Pilot kept everyone informed. Smooth, relaxing flight!"
Cons: "Airline would not help in any way. Tried rescheduling flight and they wanted to charge me over $500 when I could simply book a $170 Delta flight. I thought they'd help me replace my ticket with another or at least something, but I guess we all know now how United treat their passengers."
Pros: "Nice crew, on time"
Cons: "Tiny cramped plane"
Cons: "Ended up sitting on the tarmac for 30-40 minutes. Many people almost missed or did miss flights."
Cons: "In order to upgrade to economy plus or first class, it would have cost more than my round trip flight. Flight left late and arrived late."
Pros: "Quick boarding/deplaning and super friendly flight attendants"
Cons: "After spending $3000 on two first class tickets- my fiance was sent to urgent care and we were unable to make our flight on time. Customer service told us that they were unable to re-book us without a fee and even then they couldn't honor the tickets until 3 days later. This was frustrating given that there were numerous first class tickets available on various third party sites and united.com that would have been able to get us there the next day. Long story short I spent another $2300 to book a new flight with delta and I will never use United ever again."
Pros: "I arrived two hours early to the airport as specified and arrived to find out my flight was delayed by over four hours. So my daughter and I had to sit in the airport for over six hours."
Cons: "Fly on AA"
Pros: "The free entertainment"
Pros: "I was able to watch Monday Night Football on Directv."
Cons: "My suitcase was ruined in transit to Kansas City. The help desk basically asked me to leave my bag behind for three weeks to see if they can fix it. They had no means of looking after the contents. Was I suppose to carry my content???This was ever so frustrating since the suitcase was brand new. Then the lady told me that my warranty on the bag will cover the damage. It was obvious she was not willing to help and did not have a clue what she was doing thus I just logged the complaint and had by suitcase sorted out the San Francisco Airport. They were very helpful."
Pros: "iwheelchair and cart to get to my plane because of a knee injuryhad a wheelchair or cart to get me through the airport"
Cons: "Touch screen did not work on display unit. Was fine because I read, but still."
Pros: "Service and the fluido instrucciones video"
Pros: "There wasn't a single thing I liked about flying with United."
Cons: "Everything from customer service check-in to boarding. It was TERRIBLE. I was to have a wheel chair at check-in for my start in Fayetteville. Did this happen? NO!! The girl looked at me like I was CRAZY. I'm on crutches and having to wear a leg mobilizer with a blown MCL & meniscus. I did not get any help boarding my flight which happened to be an express flight. The young stewardess took my crutches from me the moment I stepped foot on the plane. And I couldn't get any help getting off the plane."
Pros: "Boarded on time and landed on time."
Pros: "Was a nice trip"
Cons: "All was good"
Pros: "The crew was nice"
Cons: "There was neither WiFi nor in flight entertainment available which made the entire flight a drag"
Pros: "The view out the window - view was beautiful . Everyone was very nice. Appreciated the wheel chair attendants they were very helpful to my mom who was 91. Treated her with the utmost respect ."
Cons: "My luggage got lost! No water offered!"
Cons: "I enjoyed my flight!"
Airlines flying from Myrtle Beach to Southeast Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Myrtle Beach to Southeast Europe
Masks required on board, masks provided on flights from Myrtle Beach to Southeast Europe
Social distancing seating
Middle seats unavailable to book on flights from Myrtle Beach to Southeast Europe
Testing for antibodies, testing for symptoms for flights from Myrtle Beach to Southeast Europe
Waiving of change fees. Search flexible flights from Myrtle Beach to Southeast Europe