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The connecting flight experience was okay. Flight crew's service were great upon settling. However, it wasn't the same as previous flight. Flight crew were okay - friendly, however, not as accommodating.

Delicious food, comfortable and clean plane. It's a little cramped in the hall in front of the gate.

Turkish Airlines inflight crew was very good, however the ground crew was not very helpful. I had booked a wheelchair for my mother from Islamabad and she received the service there, but then there was no chair on arrival at Istanbul. The wheelchair crew said that they declined to take any person without a reservation and declined to help with the arrangement of a reservation. I had to use the airport buggy system to transport my mother who has limited mobility and needs a wheelchair. It was very disappointing and I hope they can provide manual wheelchair access to the public by a need basis, as sometimes there is a mix up or technical fault in the completion of the process, as it was in our case. Also, there can be an emergent need for passengers if they have illnesses like hypertension or diabetes. My mother has both hypertension and diabetes and has residual weakness after a stroke, therefore, she needs assistance. I hope that this text will be taken seriously and the administration makes the necessary changes. Thanks.

The crew on this flight provided exceptional business class service to me.

Bad sitting every flight not good experience with food either

You charged me for luggage although the airline does not- you charged me for seat when customers can pick their own seat at checkout in I travel to Europe slot and I will not use kayak again

It would be great if the flight attendants could inform people travelling with small children that at take off and landing the children should drink liquid or chew/swallow something so their ears don’t hurt. Also, Emirates serves the food to the children first. Really good idea. Best of all would be to put all children in the same area.

Service was slow and checked bag was off last evening when flying business

Turkish Airline canceled our tickets in the very last minute, with our luggage and everything else, all prepared and good to go. It’s clear that they sold the tickets for better money to someone else. Bad, Bad, Bad business!!!

Loved the food. No wheelchair was provided in Sofia even though wheelchair assistance was confirmed by Turkish Airlines