Daily cleaning, installation of cabin HEPA filters
|September||Best time to beat the crowds with an average 11% drop in price.|
|July||Most popular time to fly with an average 51% increase in price.|
Average price of a round-trip
|$772||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Nevada to Shenyang.
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Scores according to KAYAK customer reviews
Pros: "Very nice and friendly service"
Pros: "Good enough."
Cons: "The food"
Pros: "Excellent seats, excellent and friendly service:)"
Pros: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Cons: "the flight was delayed by about 30-45 minutes"
Pros: "Everything except the seats . Need to book business class"
Cons: "The seats were too small"
Pros: "The crew was okay. The seat was good."
Cons: "Better service but the flight was great."
Pros: "Met expectations"
Cons: "Nothing to note"
Pros: "The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure."
Cons: "The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology."
Pros: "Upgraded to Economy Plus for more legroom. Very worth it for an 8-hour flight"
Pros: "Staff was friendly and service was on a exceptional level"
Pros: "Delicious chicken, Creamed spinach and roasted potatoes on return trip. Great selection of movies"
Cons: "“Pizza” on the return flight."
Pros: "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."
Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Pros: "Getting off the plane in the snow is ridiculous. Lufthansa needs to use the jetways."
Pros: "On time, smooth landing and take-off, friendly crew,"
Cons: "Still not enough legroom in Premium Economy but much better than Economy."
Pros: "On time"
Pros: "Your crew is amazing."
Cons: "Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa."
Pros: "I was upgraded to a better seat and the flight was comfortable"
Cons: "No any intertwine entertainment at all"
Cons: "LATE!! This is rediculous for a flight company not to be able to board on time so I miss my connection and get stuck for 6 hours"
Cons: "Very cramped legroom. Confusion during boarding."
Pros: "Going out the crew left something to be desired, the crew on the return trip was outstanding! Friendly, courteous, caring, efficient."
Cons: "Ran out oof meal choices twice"
Cons: "Tv didn't work most of time. Food was terrible."
Cons: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"
Pros: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Cons: "Everything was ok. Nothing I did not like on that flight"
Pros: "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids."
Pros: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."
Cons: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."
Pros: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"
Pros: "Food, entertainment, crew are warm welcoming as well."
Pros: "Staff on the plane Degree of information about the issues we encountered"
Cons: "We took off late which had me miss my connevting flight in SFO. Pilot indicated he would try to make up lost time but in fact we lost even more time"
Pros: "Our first flight was late. We were met at the gate immediately after landing and were brought individually and directly to our next flight behind the scene, including passport control. Excellent."
Cons: "I wish Lufthansa would find a way to create less trash. Too many small plastic cups are used. Proved refill options rather than new cups."
Cons: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Pros: "The hot towels twice were refreshing. Great selection of movies and documentaries. Also liked that the crew came through with water several times without me asking."
Cons: "The touch screen for my television didn't always work the first or second time I tried to close a window or pause a movie."
Pros: "Service and crew excellent"
Cons: "Boarding took too long as automated boarding was defective."
Pros: "The amenities were a nice touch (headphones, blanket, pillow) and nice selection of current movies. The captain made timely announcements to update us where we were flying over and what our expected arrival time was in German and English."
Cons: "I was surprised that there were at least four dogs on the flight, some without a carrier. I didn't care for one of the meals which was mixed peppers with onions, cheese and potatoes. I thought the meals were overly salted but what airline's meal isn't."
Cons: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"
Pros: "The ease and non-confusion of the boarding process"
Cons: "There wasn't much entertainment options on this flight"
Pros: "Food was good."
Cons: "I'm very uncomfortable when I don't have clear access to the aisle. I asked the gate agent if she had any aisle seats available and she said no. So I asked if there were any upgrade seats available and she said yes for 300 Euros. They were actually three-quarters of the way boarded when I ask a question so realistically they wouldn't have sold that seat. But they refused give it away. So they're more interested in making money then making a customer comfortable."
Pros: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Cons: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."
Pros: "Plane was clean and the economy-class seats were relatively comfortable. Entertainment was good. Bathroom facilities on lower deck was a good layout, avoided the usual waiting in the aisles to use the restroom. The staff was friendly and the food was pretty good."
Cons: "Was not familiar with many of the drink brands, and the drinks differed from what I typically saw on flights, so would be nice to have some explanation of what they are (maybe it was in the in-flight magazine, but I missed it)."
Cons: "the monitor at my seat did not work and I could not watch any movie. Everything else was fine."
Pros: "crew was helpful, seats comfortable, leg space good, entertainment good. a good flight without incident. boarding and getting off plane went smoothly."
Cons: "vegetarian meal had no protein, just white rice. Vegetables were good. Breakfast meal was very light, almost all carbohydrate. Some protein would have been helpful."
Pros: "Prompt boarding and takeoff, comfortable seat, good service and food."
Cons: "I did not like the fold-out tray as well as the fold-down tray, no personal screen for the first row."
Pros: "The stewardess who served drinks and snacks were kind, fast, and efficient."
Cons: "The woman at the United Airline check in counter before we boarded the plane was rudely yelling at everybody to board the plane. She was very unpleasant, not welcoming, no smile, just plane yelling."
Pros: "Boarding process"
Cons: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
Pros: "My seat location and comfort was good"
Cons: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Pros: "Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing."
Cons: "The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room."
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "The flight attendants were helpful and friendly, the plane was clean and food was ok"
Cons: "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"
Pros: "Everything was good"
Cons: "No wifi, no personal TVs"
Cons: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Pros: "Crew was very helpful and courteous."
Cons: "Nickeling and dimming by the airline -- extra fee for baggage checked -- by the way, airline broke the suitcase; very slow in Las Vegas to get the bags to the right carousel. -- took an extra 45 minutes because airline kept changing carousels. I' m frustrated wit the airline's reservations for seats -- none unless you pay extra. Flying (especially with American Airlines) used to be a pleasant experience. Now it is very hectic -- no reserved seats, cramped seats, little/ no food. I'll drive from now on."
Cons: "The flight attendant was the rudest one I have ever encountered in 47 years. She had short stacked blond hair. Her name tag was covered. She was rude to me and very rude to another passenger. She should be disciplined."
Pros: "General professionalism of crew"
Cons: "Food selection was poor, small quantity, and bad value. Online boarding pass didn't work for return flight first time, but worked a second time."
Cons: "Didn't have food or entertainment so I was neither pleased or displeased."
Pros: "The crew was friendly"
Cons: "We sat behind a 3 year old child. Very loud screaming jumping. Parent did not have control over child. The stewardess did not seem bothered. The longest most miserable flight EVER!!!!"
Pros: "Crew was excellent"
Cons: "Seats were rough and I didn't understand the process of selecting seating for the return trip, so my wife and I had to sit 10 rows apart a few days after we got married."
Pros: "Flight atrived early and was very quick."
Cons: "3 dollars for the messenger wifi program when they activated it for like 20 mins max"
Pros: "Crew was quite attentive and professional."
Cons: "Ground time after leaving the gate was over 30 minutes. Much too long!"
Cons: "Movies was good."
Pros: "wi-fi access"
Cons: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Pros: "On tome"
Cons: "2hour and 45minute layovet"
Pros: "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
Pros: "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
Cons: "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Cons: "Really unorganized this time around. They couldn't seem to get it together."
Pros: "The flight was short."
Cons: "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."
Pros: "great gate personnel"
Cons: "late times loading and taking off"
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "The people by the check in were HORRIBLE. Almost missed my flight!!"
Cons: "They changed my flight at the last moment and my connection was 2 hours delayed"
Cons: "We were not advised that we had to change planes. Our original iteniary was an one hour layover in Chii, and continuing on the same plane. If my wife did not ask a flight attendant a question I might have missed my connecting second flight. I never heard of the same flight number being used on a another plain."
Cons: "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
Cons: "Bathroom didn't work, flight late, no air conditioner, rude staff"
Pros: "I slept the whole way!"
Cons: "Because I arrived 40min before my flight was scheduled to leave the kiosk wouldn't print my boarding pass. I was forced to stand in a line that took 18min for a customer service representative. I was then told I couldn't board my flight. I was then put on standby for a flight that would leave two hours later. I went through security it only took 10min because it was 8am on a Saturday morning in LAS VEGAS. I was through security and my original flight still hadn't left. If the kiosk had just printed my ticket I would have made my flight with plenty of time."
Pros: "The crew was top notch. Friendly engaging"
Cons: "I'm not sure but yet again we had to sit for 30 mins before taxing to the terminal."
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "Everything was very professional."
Pros: "Nothing will never book with aa again"
Cons: "Everything terrible no internet no tv no food not even to buy. 2 hours sitting on plan with 2 babies before taking off then another hour in circles waiting to land. Girl on plane with loose dog up and down aisle and more"
Pros: "THERE WAS NOT FOOD MAYBE ONE DRINK THAT WAS IT. ON MY RETURN ONLY A DRINK AND SMALL BAG OF PRETZELS VERY POOR SERVICE. I'D NEVER TAKA AN AMERICAN AIRLINE FLIGHT. THEY KEPT MY SUITCASE IN LAX WHEN MY DESTINATION WAS GUADALAJARA. I HAD NOTHING TO WEAR IT TOOK 2 DAYS FOR ME TO GET MY SUITCASE VERY FRUSTRATING AND POOR CUSTOMER SERVICE WHEN I CALLED TO ASK FOR INFORMATION REGARDING MY SUITCASE."
Cons: "I'D NEVER FLY THAT AIRLINE AGAIN."
Pros: "excellent crew members, kindness and sympathy. Very friendly persons all of them."
Cons: "food is totally absent unless you pay extra money. Just a drink and a bag of pretzels."
Pros: "everything was very smooth american airlines in my opinion was top notch free wifi was a hit"
Cons: "one problem was i couldnt access the ticket on my phone which would have made the airport much easier and i was unable to have an option to upgrade to first class"
Cons: "My flight was delayed an hour and half. Witch made me miss my connecting flight to LGA."
Pros: "The flight was a breeze, very nice. This aircraft didn't have the little tv's on the back of every seat like some others so I purchased the in-flight wifi beforehand, downloaded the app and was SO WORTH IT! I watched Star Wars The Force Awakens for a few dollars more and time flew by! No pun intended :)"
Pros: "Online services"
Cons: "Security lines"
Cons: "Paid $33 for upgraded seat and it had no storage and just as cramped...total waste of Money."
Pros: "Flight attendant's service, lots of leg room"
Cons: "My ticket from point a to point B presuming the entire flight would be on an airplane and I would end up on the destinations airport Wrong! Found out the last leg of the journey was by bus, ended up being dumped off in the middle of nowhere. No where near the airport"
Cons: "Third world airline have absolutely nothing good to say about the flight.Dirty airplane horrible food,lazy crew and this was business class"
Pros: "Crew is great in every way."
Cons: "Seats are way too small."
Cons: "All my friends complained of back pain, so maybe the chairs be ergonomically friendly"
Cons: "This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)"
Pros: "Business class includes limo service to the airport, a tremendous perk. Boarding was a snap, especially in Shanghai which included a private van for First and business class passengers. The food in business class was outstanding. There was plenty to eat during the meals and the quality was surprisingly good. You could also order snacks and drinks throughout the flight. A great selection of movies also."
Cons: "Surprisingly the seat on the 777 was not as comfortable as I expected it to be, though still more spacious than economy class."
Pros: "The direct flight to SH was good , that was about it"
Cons: "Entertainment weak not much selection. Food terrible , drink selection terrible, snacks terrible , seats were not comfortable also"
Pros: "Long flight as expected but the service is very good"
Pros: "Seats reclined more than normal (in coach)"
Cons: "Disappointed there was only a fish dish which was offered as I don't eat fish. The seats reclined more than normal and was exited about how comfortable they were until I was told (not asked) to put it upright because the person behind me was eating."
Pros: "The staff was very attentive."
Cons: "The food was mediocre"
Cons: "Turbulent flight"
Pros: "Crew was helpful in flight And they were humble too."
Cons: "I didnt like.Management. everyone act like impatience and crew didn’t control well."
Pros: "Nice cabin crew. Seats not as cramped and uncomfortable as US carriers. Bathrooms at larger so easier to maneuver especially for old and handicapped. Food average. Ample snacks and drink available in the kitchen for self serve during the long 14 hour flight."
Pros: "businessclass seats good"
Cons: "not really busyclassfood"
Cons: "Every time the flight was late"
Pros: "As always, I was impressed by the high level of professionalism."
Cons: "This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE."
Pros: "Airline personnel very helpful. Plane was clean."
Cons: "Finding China Eastern in very large terminal. Almost no signs in English."
Pros: "Not a full flight"
Cons: "Snack only for meal. Again limited beverages. Spotty service. Rude passenger behind me. Which is not Airlines fault I would not and will not ever recommend this Airlines or Shanghai airport again. Will do all my I can to avoid this experience again"
Pros: "It would have been nice if i was warned about it and i can actually get a visa and sight see at nanjing for a day."
Pros: "We didn't crash, and the crew spoke some English."
Cons: "The seats were uncomfortable, the movie options were limited, I couldn't get English subtitles on e flush movies which I needed because the only headphones one could use were the provided ones (due to the jack), but the sound quality was so poor and airline so loud that I couldn't follow. Also there was no menu or schedule to anticipate meals, and I was left hungry even with what was provided (14 hour flight). Certainly not Emirates."
Pros: "Fast, easy and comfortable."
Cons: "No internet acces in Shanghai."
Cons: "cabin was too warm and stuffy"
Pros: "The food was good and the entertainment console had plenty of options to stay entertained."
Cons: "There was no way to select a seat and I was given a middle seat. This made for a very long flight since I usually prefer an aisle seat so I can get up and stretch my legs often. The person on the aisle was sleeping for most of the flight and I didn't want to disturb her so I could get out. I know the best seat assignments are probably given in order of check-in but I also wasn't allowed to check in online. Since my flight was delayed getting into LA, I was one of the last people checked in for the flight and that may be why I was given a middle seat. One other note about the flight... I was unable to hear the flight attendant making the announcements, so maybe something was said about needing to fill out an arrival card for the checkpoint. I assumed that since I was just connecting through and not actually staying in China, that I did not need this card. Needless to say, I didn't find out I needed this card until I waited in line and got to the checkpoint officer. It was not a huge problem for me since I had a lengthy layover in Shanghai, but if I had had a shorter layover, I could have missed my next flight because of this delay."
Pros: "Flight was cheap, on time, and uneventful. Entertainment options were decent."
Cons: "Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately."
Pros: "The people were friendly and helpful. They genuinely wanted me to feel comfortable. This gets a double thumbs up from me!!!"
Cons: "There were no problems with anything. I would gladly take this flight a bunch more times."
Pros: "On time; crew curtesy"
Cons: "Wait time to deplane at JFK too long - one hr!"
Pros: "Staff were friendly"
Cons: "Delayed for over three hours!"
Cons: "Rude flight attendants that don't speak good English, food is horrible, they need better options, did not accommodate my peanut allergy"
Pros: "Entertainment on flight have games and movie are good. Cabin Crew have 2 men is good and keep take care people. Women is really ignore , not nice , no smile ."
Cons: "1. Staff who work at check in couter doesn't have knowledge or brain for do there job. 2. Horrible from smell people smoking on the flight. i dont know how but i beleive it allow can smke otherwise will not gonna have more than one person smoking. Imagine if you have to sit on the flight for 15 hours in plane have smell of smoke because my seat is last seat on plane. This is high chance to get the cancer and if really happen it can sue. 3. Food is no choice. It s only one kind of meal. you need to eat what they have. Imaging if you dont eat chicken or seafood , you will be hunger on flight . 4. Toilet is very dirty , Cebin Crew might clean only 1 times in 8 hours."
Pros: "The entertainment.was.excellent. They had ample food"
Cons: "When I had problems because the plane was.late, it was.very difficult to get help."
Pros: "Check in Very easy when you are sky priority. Plane was clean. Easy boarding proceeds."
Cons: "You cannot use your phone in airplane mode. I have my books on my phone and I wasn't allowed to use it. iPad is ok but no mobile device. So silly."
Pros: "Pleasant crew. Best pricing on flights."
Cons: "The flight was extremely cold each way of the trip. Need to manage the air condition system so that passengers aren't freezing the whole trip. Also, even when my phone was in "airplane mode" with the wifi turned off, I was still not allowed to use my phone device to listen to the music player, which is not connected to the internet data nor wifi. This doesn't make sense. No vegetarian options for my wife and I, which is something readily available with other airlines. This will most likely make me change airlines for the next flight to China."
Pros: "Flight was crazy cheap. got a transit hotel free with long layover, really really cheap flight! Flight and food good enough, Didn't charge for glass of wine."
Cons: "Website works poorly,online checkin fails China Airlines has poor customer service but ingenuity and persistence can often overcome that. Language barrier can be real Delhi to Shanghai flight didn't have individual dvd entertainment"
Cons: "the flight was delayed and when we had a layover, it was really rush. there was no entertainment."
Pros: "crew members are nice, cheap price"
Cons: "super long lay over in shanghai. there is basically nothing to do inside the shanghai airport. it was so boring, the food is not so good"
Pros: "The in-flight service was on the same level as any international airline."
Pros: "The food was pretty good. Except for one flight that served a sandwich filled with mayonnaise. The take off and landing from SF to Shanghai was pretty good. I couldn't feel them, so the pilot was excellent."
Cons: "Nobody there speaks ENGLISH! It was so bad! And staffs would try to ignore you since they couldn't speak English. I don't know how I got through this flight. But I would not recommend for anyone who has never flown with this airline, and does not speak Chinese. Also, I was constipated when I got to my second flight change bc of the little water that was provided on the plane."
Pros: "Seats are comfortable."
Cons: "They ask us ro switch off mobile despite it can be placed on airplane mode ! Interestingly they are fine with ipads."
Cons: "Flight was due to take off in the morning- about 9am. There was not notice given that it was canceled until 2pm. I received a notice after the flight had presumably taken off. We were able to rebook on a Dragonair flight leaving at 11:00."
Pros: "I'm grateful we didn't crash or anything. It's not as costly as other airlines, but we learned it's worth it to pay more..."
Cons: "Every flight was significantly delayed (we had two flights to the destination and two flights back home, all via China Eastern.) One was so delayed we barely made our connection, and our luggage didn't make the connection at all. So, we spent nearly 2 days on vacation without our belongings. The return flight was so delayed that we did miss our connection, and had to spend the night in Shanghai. China Eastern's staff in Shanghai handled it VERY poorly. They were rude, refused to give us instruction, and we spent hours in the airport trying to figure out which bus to take and where we were actually going. Their exact words to one distraught couple seeking help were "That's not our problem." Service in general was average to poor. Food was average. There are no adult drinks available even for purchase, and they would have been nice to enjoy given the other stresses they caused on our vacation. Our seats were often damaged in one way or another. I was attracted to this airline for the reasonable rates, but do yourself a favor and pay a little extra for a more tolerable experience."
Pros: "Modern plane - nice staff. We were always on time or told why we were not on time."
Cons: "People were screaming and running around the aisles; no one bothered to respect the 'sleep/awake' time, which was not the staff's fault. They also did not serve much water."
Pros: "It was actually quite good. It was a new aircraft and the hostess were nice."
Cons: "They kept the aircraft ice cold. U could see people wrapped in blanket on top of winter jacket"
Pros: "Aside from the flight crew and they people I met on the flight, there was almost nothing redeeming about this flight,"
Cons: "Flight was scheduled to depart at 4:20pm. After multiple gate changes with very poor customer service/communication from the airport staff, the flight didn't actually depart until 6:30pm. I understand delays are a natural part of the travel industry, however a simple explanation or reassurance regarding the details of the delay are greatly appreciated but were lost on the East Chinese crew. Food was terrible. Seat was one of the most uncomfortable I've ever been on. Absolutely no in flight entertainment on a 10 hour flight. Awful experience and I'm glad it's over."
Cons: "Same as the first flight."
Cons: "You guys canceled my flight , but didn't tell me"
Pros: "Food service was regular. Seats were comfortable."
Cons: "I am not sure about the policy on using electronics in airplane mode. Some people were using them in plain view of the flight attendants. When I took out my phone to share photographs with my seat mate, the flight attendant told me to put it away. When I asked about the policy, he just told me to put it away again. Flight attendants seem to have very limited English skills."
Pros: "Convenient. Excellent new international terminal in Nanjing and so quick to get through the whole process, of checkin, immigration, customs, and security. The USA TSA should learn from international travel. Food court is GREAT, fresh food and affordable which the government does not allow for high prices, thus more travelers eat there rather than bringing their own food."
Cons: "Food service, did not go aisle by aisble jump around which took longer to get drinks and food."
Pros: "There were three different meals served on the flight from Shanghai, which although they were not Western, were pretty good, and beer and non-alcoholic drinks were offered throughout the flight. Lots of entertainment choices, many in English and each seat had its own screen. Seats were comparable in legroom to American economy. Business and first class looked amazing. Flight attendants were friendly enough, and spoke passable english. If you are looking for an inexpensive way to get to Europe and are leaving from/going to US, I would recommend this airline. We flew LAX to Pudong to BKK."
Cons: "All the flights were delayed, but I think it was due to weather. Warm beverages served, no ice available at all(but that's me being a picky American!). Warm beer is gross"
Airlines flying from Nevada to Shenyang have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights