Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"
Pros: "Not much."
Cons: "We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall."
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."
Pros: "Flight delay"
Cons: "Flight delay"
Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"
Cons: "No entertainment very bad seats no blanket when asked for"
Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"
Pros: "we lost our bags"
Cons: "we lost our bags"
Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."
Cons: "To avoid travelling by indigo would be better"
Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."
Cons: "cost of the seats can be reduced or it can be free"
Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."
Pros: "On time, comfortable seats, friendly crew."
Cons: "Legspace for passengers"
Cons: "I wish Indigo flight get in-flight internet."
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Pros: "On time"
Cons: "People requesting to switch seats"
Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"
Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"
Cons: "Flight delayed and no info"
Pros: "On time"
Cons: "Courteous and efficient staff."
Cons: "Lost my luggage due to mistake at check in desk"
Pros: "Overall cleanliness and service"
Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"
Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."
Pros: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Cons: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"
Pros: "Good crew, comfort & food."
Pros: "Kayak service is not good"
Pros: "Almost 4 hour delay. Poor service considering the long delay."
Cons: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."
Pros: "Smooth checkin and seating"
Cons: "Security forgot to stamp one of my bags so hand to dash back again"
Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."
Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"
Pros: "The extremely helpful crew. Helped me onto the bus and carried our bags. I was also escorted down the ramp."
Cons: "No refreshments available for the return flight."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"
Pros: "Help desk at check in counter. Such a supportive staff I have never seen. Helping at all moment."
Cons: "Nothing specific"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Cons: "The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls."
Unpredictable schedule, total inconvenience.
The flight was 4 hours late and the ground staff was terrible.
Cons: "Boarding was chaotic, food could have been better. Coffee was lousy."
Cons: "Unorganized, no service"
Pros: "Crew were nice. Flight left on time and arrived on time. Baggage was back quickly"
Cons: "Seats were quite small and placed very closely together. Not much knee room"
Pros: "1st row paid Seats are comfortable Flights are good"
Cons: "Crew Boarding Baggage was delayed by an hour"
Pros: "Options for meals if fyn"
Cons: "Some food options are only for pre booking Also the inflight magazine is not way too elaboratibe and lacks a lot of topics."
Cons: "One hour delay in boarding"
Cons: "Double queing and no information."
Pros: "Cheap, on time"
Cons: "tight seating, not very clean, luggage took some time"
Pros: "It was half empty so I can Ley over 3 seat The food was good ,"
Cons: "Poor maintenance tv seat toilet broken , Very dirty over all the craw don't clean ."
Cons: "They broke my luggage. Tight seating"
Pros: "The room itself was good ."
Cons: "Bed Costmer service they surprise me with over charge service pick up from the airport they have to let Costmer there is charge ,very dirty enternce , and always, I expected much more from 4 star hotel rated by you where actually it's 3.5 star I would not give it 2 . elevator didn't work properly. I give it"
Pros: "Air Asia is always a good deal, and Kayak is always a win."
Cons: "The departure lounge in Goa is a mess. Too many flights and too little space. Only two food choices, leading to crazy long lines. That is not the fault of Air Asia or Kayak, but be warned. Goa airport is rough."
Pros: "Inexpensive flight"
Cons: "The flight was delayed, the complementary cup of water they offered me tasted like it came out of a tap and did not in fact seem to be bottled water. Could be a coincidence but my wife and I both had gastrointestinal issues that same evening."
Pros: "On time cheap clean polite crew no chaos"
Cons: "Very tight seating."
Pros: "Great ticket price, but I got gouged on overweight baggage. My fault for not being aware of the weight limits and overweight fees, but fliers beware. Air Asia is good value for short distance flights with little baggage. There is very little leg room. All refreshments are at a cost, so I didn't try any, but again, on a short flight this is not an issue."
Cons: "i had a lot of bites after the flight. On my hands and on my back."
Pros: "This airline has got it together. Clean, newer fleet. Great service. They hustle."
Cons: "No complaints this trip."
Cons: "Flight was delayed. I was asked for extra money at the airport counter for a window seat."
Pros: "Overall, everything was fine. The 2 hr delay wasn't the airlines fault."
Cons: "The food was for purchase and it didn't seem that there was much of a choice. Also they ran out of the buttermilk - they should know that it is popular."
Pros: "flight back was delayed 3 hours but they found us a seat on an earlier flight, thank goodness we were WAY early and that flight was delayed as well!"
Pros: "price was good."
Cons: "Flight was delayed. Charged for extra baggage"
Cons: "felt like a cheap airline."
Cons: "Crew ran out of all food. Had nothing to offer when they made it to us. Flight was 30 minutes late."
Pros: "Good overall experience, Flight took off on time, landed on time. Baggage came out quickly really smooth trip. It will be good to have a N.A section in the survey - for example there was no Food or entertainment in this flight"
Cons: "Seats are too close together, I am not super tall (5.10) but my knee hit the front seat."
Cons: "I was shocked by the tiny seats and utter lack of space. Also, there was so little room between my seat and the one on front of me that I couldn't even open my laptop to work on it. I will never fly Virgin Atlantic again."
Pros: "Everything went as expected."
Pros: "Never received a change of flight schedule Flight was changed to 3hrs earlier Missed by 15 minutes.t"
Cons: "I hope we get a refund of our newly booked flight Cost $250 cnd. Noordamadrian@gmail.com Adrian noordam t"