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Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Pros: "crew was super attentive, seat was very comfortable, but a few of the buttons did not work properly."
Cons: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"

Pros: "generally good overall for a 14 hour long flight"
Cons: "legroom could always be better for me......but this was similar to most other airlines"

Pros: "Ok"

Cons: "Luggage claim in chennai airport is horrible"

Pros: "All"
Cons: "To be cabin in business class"

Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"

Cons: "Food"

Pros: "Thank you"

Pros: "All ok"
Cons: "Sray bathrooms often."

Cons: "It was good service by emirates"

Pros: "All the teem all the services"
Cons: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"

Pros: "Everything"
Cons: "No comments"

Pros: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
Cons: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"

Cons: "poor service . Unresponsive cabin crew"

Cons: "Too many unruly children"

Pros: "Everyone was nice"
Cons: "No complaints"

Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."

Pros: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Cons: "No foot rest - limited ability to upgrade. Bit noisy down the back but not to bad with noise cancelling headphones."

Cons: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"

Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pros: "The airline was good, food fine, entertainment good, and seats comfy."
Cons: "The delay for boarding wasn't communicated good."

Pros: "Non"
Cons: "Everything is unlikely You got treated by your sc you got treated by your skin"

Pros: "Total service extended was very nice"

Pros: "www.Web.HR"

Pros: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Cons: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"

Pros: "The service we received from crew was excellent"
Cons: "Actually we enjoyed everything about emirates"

Pros: "The excellent service and the very attentive cabin crews."

Pros: "Everything"
Cons: "No"

Cons: "restroom water not available, not so well maintained air hostess didnt come on after pressing help button seat overall bad experience and surprising from emirates"

Pros: "Comfortable seats, awesome entertainment and food!"
Cons: "Only 7kg for a carry on bag is pretty tight."

Pros: "Excellent service"

Cons: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."

Pros: "nothing"
Cons: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"

Pros: "So easy to check in and tranfer at Dubai"
Cons: "Quite difficult at times to manage the film options on screen"

Pros: "Not"
Cons: "Not very enjoyable especially your cabin crew was not courteous"

Pros: "Great plane (new) Good food Boarding was very very smooth"
Cons: "The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that."

Pros: "Always my number one airline."

Pros: "Choice for entertainment"
Cons: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."

Pros: "Food taste, staff service"
Cons: "Front of the section seat - Very uncomfortable, badly positioned. I was in seat 37H if I remember it correctly. It was a Aisle seat and this particular seat was extremely uncomfortable. Everyone passing by would somehow kick my feet on their way to the restroom. The tray was too small."

Pros: "OK flight"

Pros: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Cons: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."

Pros: "I made it to my final destination safely"
Cons: "Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code..."

Pros: "Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none."
Cons: "Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us."

Pros: "Available movies are great! Food is really good, but if your seat is in the end of the plaine, your choises of food will be smaller (meat plates ends before you get the opportunity to ask for it)."
Cons: "Emirates is located in a crowded terminal in Cairo and from the airport entrance to the gate can take you more than one hour. Also, some people in this airport don't respect the queue, so you have to pay attention on your place in the line and sometimes, 'fight' for it. My flight had lots of kids, and even asking the parents to control their kids, it didn't happened. During part of my flight I had a child kicking the back of my seat!"

Cons: "The crew wasn't very responsive"

Cons: "Crew was pathetic with no compassion towards customer."

Pros: "Comfort and space inside aircraft is excellent, very good entertaiment and movies"
Cons: "Some stewardesses were in a bad mood and responded badly to passengers"

Pros: "Very spacious . The landing in Lagos was perfect"
Cons: "They ran out of food choices"

Pros: "Everything"

Cons: "It was good enough."

Cons: "Mejorar las oferta de películas abordo"

Cons: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Pros: "No delays."
Cons: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."

Pros: "Best flight crew I've ever had."
Cons: "A free upgrade to first class"

Pros: "Great service."
Cons: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."

Pros: "The crew was amazing"

Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Pros: "Everything"

Pros: "1.5 hour flight, on time and all that one should expect from a good airline."

Pros: "there is a big amount of space between the rows making sitting very comfortable"
Cons: "lack of ventilation above the heads"

Pros: "Nothing"
Cons: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Cons: "Flight delay due to connecting flight"

Pros: "Bag drop in Hamburg for flight to Frankfurt and then connecting to San Francisco was the quickest I have ever experienced. I think the check in app captures all the info needed so well that when you drop your bag, my passport was checked and that was it. Done in 3 minutes. Flight is only 80 minutes and drink and snack offered."
Cons: "No issues"

Pros: "Good service, good IFE, smooth, great cabin crew, no complaints."

Cons: "Wish we’d had a bit more legroom"

Pros: "Flying premier economy. Flight was on time...no crying babies. Very friendly crew"
Cons: "Long lines to get through boarding"

Cons: "Disappointed that the only snack was Pretzels. First meal was pretty good, but out of options for second meal when attendant reached me - no one wanted a curry hot dog six hours into eight hour flight."

Cons: "seating is very cramped when the plane is full"

Pros: "Flight landed ahead of schedule... crew was delightful."
Cons: "Chicken entree and sides were very disappointing... audio selection was limited (more relaxing, e.g., spa, genres should be available)."

Pros: "The plane was delayed leaving miami so it arrived late to Munich and I was scared to miss my connecting flight to Berlin but there was somebody waiting for me as well as the other people traveling to Berlin and they walked us through immigration and straight to our flight to Berlin. Thanks for this we didn’t miss our flight. Also this Lufthansa flight Miami- Munich was one of the best planes in terms of cleanliness, comfort and quality."

Pros: "Large screens for movies are excellent. Very easy to use."
Cons: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."

Pros: "Exelent crew"
Cons: "Long distance between gates to transfer"

Pros: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Cons: "N/a"

Cons: "Where is my bag"

Cons: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Pros: "Service was professional"
Cons: "Food veriety"

Pros: "By far the best flying experience in a long time..."

Pros: "The service and the air hostess were very nice and kind"
Cons: "The chairs are not comfortable at all :("

Pros: "Food was good Flight was smooth Pilot described flight path"
Cons: "Schedule not ideal - left Munich at 9:45pm arrived Tbilisi 3:30am"

Pros: "The main vegetarian meal (hot dinner) was fine."
Cons: "The vegetarian snack was inedible. It was two stale pieces of bread with shredded carrots and cucumbers. Terrible!"

Pros: "Flight was on time. Boarding was efficient"
Cons: "Food and beverages were pretty stingy"

Pros: "Not good"
Cons: "Long lines and chaos at counters two hours waiting -- poor hotel provided-- poor food -- so awful. Now I hope we can get home today"

Pros: "Food was better than American or Delta."
Cons: "Had a screaming baby during the whole flight. Not Lufthansa's fault though."

Pros: "Great flight!"

Pros: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Cons: "My chair wouldn't stay reclined :/"

Pros: "Quick, efficient"
Cons: "Sandwiches not palatable."

Cons: "Child car seat lost although checked with luggage."

Pros: "All the crew and their attention was perfect!"

Pros: "Great airline. Crew were friendly and helpful."

Cons: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Pros: "Enough room for short flight, flight staff was fabulous. No recommendations or complaints."
Cons: "Everything was great"

Cons: "Upgraded my seats for $$$ and they changed the plane and wouldn't honor it. Returning flight was canceled and they were very unhelpful"

Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"

Pros: "The flight attendants were very friendly and attentive. The flight was very smooth."
Cons: "My seat back was not easy to keep in the reclining position."

Pros: "Good infotainment"

Pros: "Nothing"
Cons: "Let me star by saying that I've been a loyal customer for Lufthansa for many years now. But this time, the flight was overbooked. The boarding was late. I got extremely sick by eating a snack made with egg and cheese. I threw up on the plane and threw up on the sidewalk outside of the airport. I felt so sick all day. I'm gonna have to speak with my attorney today about that situation. Because I'm gonna have to miss work today due to the food given on the flight. Sincerely, Sevan"

Cons: "Seats have too little legroom. Even pushed to back in seat, my knees pushed seat in front of me. Not on person seemed to watch entertainment, because of the program you have to sign up for. Seems like basic tv or so could be free, even if there is charge for movies."

Cons: "We were not allowed to take our carry on bag on the plane. We had to repack our suitcase at the counter, and as a result one of my souvenirs broke on the flight. Also, we received a text message the night before which told us the terminal had changed. This was not true, and we had to walk to the next terminal, almost missing our flight."