the flight from NY to Casblanca was my first experiencia in Royal Air Maroc. I had heard yerrible things but was pleseantly surprised. The plane was a brand new 787 with peraonal entertainment systems. Seats were confortable if a little tight. The food was good.
The movie selection was very limited compared to other airlines. It was a huge problem though. The greatest issue was the staff, both on the plane and airport.They were just plain rude.
Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.
clean. Seat covers nice and clean. furniture color scheme pleasant.
1. Seat distance by far too less.
2. seat width on the borderline of being acceptable.
3.. No entertainment, not even a flight info screen available.
4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example.
5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food.
6. Electrical / USB / Network plugs or WIFI unknown.
We were on Royal Morocco flight 220. 2hrs Into flight we had a woman that became unresponsive and required a medical evaluation. Crew members requested a doctor and myself (PA) and husband (physician) helped check vitals and evaluated the patient. Patient got oxygen and with time become baseline and felt much better. By end of flight patient was interactive and walked off flight back to normal.
A lot of problems happened inside the plane even when is taken off, and crew of plan was not nice at all with me first and most the passengers, very bad services and no choice for food and was bad , any way was fault to try this airline .
The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.
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