The crew is wonderful and attentive. The food is very good for an airline.
My luggage did not make the flight because of my connecting flight's delay. This is the second time this has happened with aeroflot unfortunately.
The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me.
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