Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Airport to Europe
KLM, Air France and Delta have all waived their change and cancellation fees on flights from New York John F Kennedy Intl to Europe. Confirm policies on booking site.
Alitalia does not allow booking a middle seat on flights from New York John F Kennedy Intl to Europe.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 50m
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Scores according to KAYAK customer reviews
Cons: "Nothing really"
Pros: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Cons: "Nothing. Had a great trip!"
Cons: "They have to uptade the airplanes"
Cons: "Bad entertainment system"
Pros: "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Cons: "I wasn’t told about my baggage were being delivered through different airlines the other day!"
Pros: "A smoothtrip run by great staff."
Cons: "Thé food was rather stodgy overall."
Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."
Cons: "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"
Pros: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Pros: "Fast boarding, not a crowded flight, ahead of schedule."
Cons: "Paid extra for my check in bag."
Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Pros: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."
Cons: "Everything incl customer service at the airport"
Cons: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."
Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Pros: "Easy and on time boarding."
Cons: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."
Pros: "Food and service was ok"
Cons: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."
Pros: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Cons: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"
Cons: "It was terribly late. No one had a clue on when flight would depart."
Cons: "They switched my gate 5 times and lost my baggage."
Cons: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"
Pros: "Crew was professional."
Cons: "Couldn't stretch my right (window side) leg. Display quality was poor."
Pros: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Cons: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."
Pros: "Quantity of food was less for the dinner time..but overall experience was good.."
Pros: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Cons: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"
Pros: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Cons: "Vegetarian food selection could be better, need more content in movie selection"
Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."
Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."
Pros: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Cons: "Leg room is a little tight"
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Pros: "Staff excellent - Inflight screen useful."
Cons: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."
Pros: "At JFK the lounge and service was the best I have encountered."
Pros: "The crew."
Cons: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."
Pros: "The meals were very small and not very tasty. Economy appears to have lost staff as it takes the entire flight to get a drink and dinner, the feeling you get is that you should just get on board and then sit quietly for 7 hours and not ask for anything. The entertainment does not have a very large selection and if you fly regularly does not seem to update very often."
Pros: "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."
Cons: "Wasn't Virgin Atlantic, it was delta. We thought we were flying Virgin Atlantic. Dissapointment #1 Interactive TV's were horrible and required assistance to work them. Touch screens weren't responsive. Food was bad."
Pros: "Frequent drinks, attentive stewards/stewardesses, good gluten free meal, comfortable seats smooth flight First checked bag is free."
Cons: "Seats were very slim - armrests were pressing on hips when trying to shift my bottom to change position. The 45 minute delay due to fog. No snacks - like nuts, pretzels, etc"
Pros: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Cons: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."
Cons: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."
Pros: "It was a lot faster than originally predicted."
Cons: "The inflight entertainment system kept glitching and needed to be reset a few times"
Pros: "Very friendly and professional staff. Clean cabin."
Cons: "Not the most comfortable seats. Dinner not very tasty."
Pros: "Pleasant crew, quick boarding."
Cons: "Late departure, late arrival due to a plane at our gate. Very poor quality media systems, cramped, inconsiderate passenger next to me taking up more room than necessary. Cramped."
Pros: "Great Service, comfortable seats, good choice of movies"
Cons: "Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights"
Pros: "Moderately comfortably. Attendants very accommodating. Boarding process was above average."
Cons: "Leg room insufficient. Entertainment screen was subpar."
Pros: "That I arrived safely; )"
Cons: "So little space"
Pros: "I would like to have ore of a grace period to check baggage."
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Boarding was smooth."
Cons: "The cabin temperature was very hot"
Cons: "More food more room - but hey that’s what we always want"
Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."
Cons: "Very bad service, airline unrespectfull, discortesy"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Cons: "Late taking off. Let's leave on time"
Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Pros: "The cAbin attendant was really good"
Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Pros: "Early arrival. On time departure. Good selection of movies"
Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Good movie selection"
Cons: "Just about everything else was mediocre"
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "The food and the service"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."
Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Everything up to departure. Sat in line for almost an hour."
Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"
Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Movies- pro staff"
Cons: "Too old aircrafts"
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it."
Cons: "The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier."
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Everything works and quick to get to destination."
Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "Flight got cancelled"
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Pros: "Crew was good"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Pros: "Food and staff behaviour"
Cons: "Boarding was confusing and disorganized"
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "Very friendly service!"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"
Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Cons: "Two hours delay in the start."
Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Excellent service, excellent food."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Cons: "All good"
Cons: "Weather did not cooperate, not airlines fault...."
Pros: "That we made it safely."
Cons: "Seats extremely uncomfortable. As soon as someone reclines the seat in front of you, all leg room is shot down. Crew was not top notch"
Cons: "Even though we were not rushed between flights, our luggage didn't make it onto the plane."
Pros: "The crew was very nice and the food was good"
Cons: "On a first class seat in an over night flight I would like a seat that can be laid flat."
Cons: "The crew didn’t offer me a drink"
Cons: "Please provide good and reasonable price inflight food. Also seats were not comfortable."
Pros: "The crew was great. I mostly slept through the whole flight, but they were very welcoming."
Cons: "I probably should have paid more for a more comfy seat."
Pros: "It was punctual"
Cons: "I was sitting in the middle seat"
Pros: "Clean and pleasant"
Cons: "Poor food service."
Cons: "cramped seats-- but MOST IMPORTANLY HUGE surprise that there was a $ 95.00 charge for each checked bag. This was not stated anywhere clearly that this was an extra charge that had to be paid and therefore made the not so expensive ticket much more expensive in the end. It cost 400 dollars more and I think that is outrageous that this was not told by anyone until the flight itself. I fell Kayak owes usan explanation and money back ."
Pros: "Smooth flight, on time"
Cons: "Unable to pay baggage fees online on check in, resulting in $69 fee for first bag. They said if you book through a third party like Kayak, you can't pay for bags online. But that's not written anywhere on their website. Bag fees are vague. I felt tricked"
Cons: "Wish there were more current options on the infotainment system."
Cons: "Cabin was very cold"
Cons: "The terminal at JFK was a nightmare. Crowded. Overheated. Filthy. And no electrical outlets anywhere."
Pros: "Crew was very nice"
Cons: "No spirits unless you buy. Bring food or you ll starve"
Cons: "we were late (can't tell if we left late or just arrived late, was sleeping), however connecting flights were 'held' (don't know what happened however we all seemed to have made the connecting flights)."
Pros: "Getting through security and boarding was very fast and efficient. Left 15 minutes early since plane filled up so quick."
Cons: "The flight is six hours and a complimentary meal is not provided. Planned to buy their hot meal but they ran out halfway through the plane. Having enough food for the whole plane is a must."
Pros: "Great service by the crew/staff Great entertainment selection"
Cons: "The seats would NOT stay reclined. I would reclined my seat entirely, fall asleep, and ten minutes later wake up because my seat was once again upright. This happened on both of my flights."
Pros: "The fare was inexpensive ."
Cons: "Snacks should be provided as the flight was delayed and water was not even served right away when we were airborne nor asked by the crew."
Pros: "Seating was good."
Cons: "What appeared to be the cooling system leaked onto me from above the seat. The blankets were not new as there was hair (not mine--different color), dried snot, and what looked like dandruff on two blankets in the row."
Pros: "On time"
Cons: "Very little space, no confprt Had to buy food on a very lpng flight. Movies were very old with little choice."
Pros: "I got to my destination safely"
Cons: "I paid a ridiculous amount for it"
Pros: "I have never flown overseas without getting some dinner and breakfast. On this flight, we were given bottled water as we boarded and later could get another free beverage, but if you wanted food, you had to pay for it. Did get comfy blanket though!"
Pros: "Plane were clean."
Cons: "1. No Food service except water. 2. Flight was delayed. 3. At RFK airport no better directions. Not a good experience."
Pros: "I really appreciated the USB port built into the seat so I could charge my gadgets. The flight wasn't packed so I didn't feel claustrophobic. It was a fantastic experience there and back."
Cons: "Food and alcohol and headphones weren't free. The movies were very old."
Pros: "There were so many things wrong with our flight from Gatwick to NYC. The check in staff were rude and homophobic at check in, forcing my partner and I to separate for check in while we watched heterosexual partners check in together freely. The disabled toilet alarm broke as we descended into NYC and we listened to end-of-the-world death sirens as we were landing. It was not communicates that food was a microtransaction on flight and was so overpriced so we went nearly 13 hours without food because the flights were also delayed on the tarmac. The de-icing tow truck in Iceland was broken down so we were delayed two hours on the layover. On return, both Icelandair gates opened late. During the layover we were kettled in hot container units before 20 min before being bussed to the plane and held for 15 minutes. Then, the icing on the cake was landing back at Gatwick and seeing my brand new luggage I bought on the trip damaged with thr back pocked ripped out along the bottom seam. I will never again ride with these rude, price-gouging, apathetic amateurs."
Pros: "Flight crew was really nice, attentive, respectful"
Pros: "Flight good. Missed the pay for food trolley, so didn't eat."
Cons: "Reykavic airport has the least amenities I have ever experienced. Very few seats in the lounge. Most are forced to stand or lie on the floor. Don't think that getting through the gate will mean getting on plane, it's too another waiting room with a few seats, mainly standing. The airport has no seated restaurants or cafes. So getting off a plane hungry id not pleasant. I will never again fly to and from New York via this 'airport'"
Pros: "Nothing except watching deadpool."
Cons: "The flight was extremely uncomfortable. Almost no one was able to get comfortable enough to sleep during an international overnight flight. The plane's cabin.temperature was extremely hot, and made sleep or even general comfort impossible to achieve."
Pros: "Safe and pleasant."
Cons: "I arrived my destination 24hrs late. 2 unplanned stopovers. Terrible experience."
Pros: "All was smooth and comfortable. Thanks"
Cons: "Plane was too warm. Air conditioning was set much too high. Uncomfortable to us. No way to set air vents."
Pros: "Service was great and all went exactly as planned. No delays!"
Pros: "The price"
Cons: "The plane was too hot, delayed take off lost luggage"
Cons: "Although I paid for a confirmed seat and chose my seat 6 months in advance, when 24 hour check-in rolled around I was told I had been moved to standby and would thus only have a seat if there were any left once everyone else had checked in. I had to wait until I arrived at the airport the day of to even find out if I had a seat. There were only two left when I checked in, so I just barely got on the flight. I had originally chosen a seat next to a friend traveling with me in the middle of the cabin, in the end I got a seat in the very back of the plane- no room in the overhead bins since they were reserved for flight equipment, couldn't recline, and was right by the kitchen, so it was too noisy to sleep. When I called customer service to try to fix all of this, in the middle of explaining my problem (after waiting on hold for an hour) I was told to stop talking and that it was the rep's turn to talk. In addition to not getting my problem resolved, he hung up on me! Worst treatment I've ever received on an airpline, and I've flown thousands of times on dozens of airlines. Once this trip is over I am never flying Icelandic again!"
Pros: "Check-in was efficient, and staff at the counter was friendly"
Cons: "No food for an international flight"
Pros: "Service was good, no real complaints"
Cons: "It was very warm, and trying to sleep while sweating is never fun....not sure why there aren't personal vents on that plane!"
Pros: "it was on time"
Cons: "you had to pay for everything...."
Pros: "quiet and clean.. no turbulence"
Cons: "I spend a lot of money on tickets and it seems like a glass of wine would be a nice gesture by the airline to say thanks for coming, we are glad you are here, relax."
Pros: "Loved the northern lights on the ceiling! Good legroom, friendly staff, and easy boarding."
Cons: "I wish there had been some way to charge my phone"
Pros: "The lighting of the interior of the plane was beautiful- very friendly, great service. Even saw volcanoes in the early morning during take-off"
Cons: "no food service, but I brought my own. no entertainment at the exit seat."
Pros: "Comfort of seats and friendliness of crew"
Cons: "No food served MThe USB port did not work coming back and going only one side of the speakers was working"
Cons: "My tv screen wasn't working even after an attendant restarted it for me :( other than that everything was fine!"
Pros: "I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money."
Cons: "There should be no charge and a refund issued for a mishap on behalf of British airways."
Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"
Cons: "No complimentary drinks and very tight quarters"
Pros: "New clean plane"
Cons: "Limited leg room if unable to upgrade. Unexciting food."
Pros: "The drew were helpful"
Cons: "Sitting on the tarmac. No vegan meals."
Pros: "Quick flight"
Cons: "Inflight meals and entertainment seat pitch"
Cons: "one hour late departing"
Pros: "In spite of delay caused by luggage to be taken of the aircraft, flight arrived to a Rome on time.captain kept us well informed of the reasons for delay. Boarding was done efficiently with care for people with children and elderly passangers."
Pros: "It went well . No problems."
Cons: "We were not even offered a glass of water."
Pros: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Cons: "Nothing could have been better."
Cons: "air condition from above and from everywhere, it was too cold for me."
Pros: "Standard BA flight."
Cons: "Delayed departure missed connecting flight. Had to rebook and travel via Munich to make meeting."
Cons: "The online check in didn't work. At the airport at check-in I had to wait 15 min to get a boarding pass and a seat allocated as there weren't any available as the company oversells tickets.. that's what they said to me at check in.. When boarding I was told that I needed to check-in my cabinet bag because of the crowded flight, the lady just put a label on the handle of my trolley and said to leave the bag down on my way to the plane.. Thing which of course didn't do... very bad service.. I'll keep traveling with easyJet and reconsider British airways only for a super cheap flight."
Cons: "Boarding was a bit chaotic."
Cons: "Please include a complimentary tea and/or snack."
Pros: "No lines."
Cons: "Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you."
Cons: "Flight was delayed by 2 hours because of hydronic issues. I feel asleep and missed the food which was part of the ticket wasn’t woken up. Was then woken by the passenger behind kick my chair which was not comfortable at all and the entertainment system was something out of the 80s, screen so small could see the picture that well and the touch screen was not that reactive. Cabin crew we grumpy. Ashamed this is called British not what I called British........"
Cons: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Cons: "it was delayed 2+ hours. They should have at least offered free drinks for the trouble."
Pros: "The crews don't stop giving away foods/drinks! They kept asking the passengers if we need aanything."
Cons: "Not sure, but I felt the spca is a bit smaller than other flights."
Cons: "Jfk terminal 7 is the WORST!"
Pros: "Easy check in"
Cons: "No wifi. TVs were small and old"
Cons: "Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people."
Pros: "Very courteous attendants"
Cons: "It was all good"
Pros: "See my notes on the Chicago London leg."
Cons: "Same as the likes..."
Pros: "It was on time and transfer was easy"
Pros: "A lot of space for legs"
Cons: "The bad attitude of BA staff at checkin. My ticket was confirmed but found out I was waitlisted when I got to the airport."
Cons: "My luggage didn't make the transfer"
Pros: "Pre boarding made us 3 hrs late to sorrento Italy"
Pros: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Cons: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"
Pros: "Early arrival!"
Pros: "Movies free Staf Comfortable"
Cons: "Lint time on plain before take off"
Cons: "Jfk massive queue at checkin/drop off"
Pros: "Very bad situation please call me or send me your email"
Pros: "The staff was pleasant & helpful. Queues for boarding moved along quickly & efficiently. Overall positive experience"
Pros: "Staff did their best to be helpful and cheerfull to make up for a 3 hour delay on our flight"
Cons: "3 hour delay"
Pros: "Not much"
Cons: "No individual entertainment screens, my 6"2' husband had a large metal box under the seat in front of him and he couldn't extend his legs, the food was terrible, the staff wasn't unfriendly but was not warm and welcoming. This flight was not operated by British airways. It was operated by American Airlines, I much prefer Briti"
Pros: "Almost nothing, I need to finish my points after which point I will avoid BA whenever possible."
Cons: "Staff is terrible. The aircraft flew yesterday was a 27 year old Boeing 767. The seat electronics did not work at all. Light, attendance call etc... An electric cable dangling from the top. When I asked them what it was the first response was that it was to help you get off your seat. Then when I asked again I was told that it was part of the electric wiring. Never ever ever fly BA. The only few remaining icons of British nationalism."
Cons: "Flight delayed over an hour outward, nearly an hour flight back."
Cons: "Seating was not comfortable."
Pros: "Nice food, polite, warm and competent staff, blankets and pillows at every seat. Kids enjoyed all the shows. You knew you were not flying an airline that cut corners."
Cons: "Plane crew had to reassign seats since plane used had a different configuration than one listed at check-in. That took a long time, but crew was experienced and calm and handled it."
Pros: "Premium economy seats - even the old ones that were on this flight - are still a better experience than economy but I didn't find the difference in price worth what was delivered."
Cons: "Service was scattered compared to the LHR > JFK leg. No "welcome aboard" drinks, staff seemed very distracted, frantic and a bit disorganised. Food was very disappointing and I'm pretty sure it gave me a sick stomach for 24 hours after."
Pros: "The special meal was horrible"
Airlines flying from New York John F Kennedy Airport to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Airport to Europe
Masks required on board, masks provided on flights from New York John F Kennedy Airport to Europe
Social distancing seating
Middle seats unavailable to book on flights from New York John F Kennedy Airport to Europe
Testing for antibodies, testing for symptoms for flights from New York John F Kennedy Airport to Europe
Waiving of change fees. Search flexible flights from New York John F Kennedy Airport to Europe