American Airlines, JetBlue and Qatar Airways have all waived their change and cancellation fees on flights from New York to Qatar. Confirm policies on booking site.
The cheapest ticket to Qatar from New York found in the last 72 hours was $448 one-way, and $660 round-trip. The most popular route is from New York to Doha, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $448.
American Airlines flies most frequently to Doha from New York. In general, JetBlue, Malaysia Airlines and Qatar Airways fly the most to Qatar.
Most visitors from New York need to provide a negative COVID-19 test result and/or quarantine to enter Qatar. Qatari nationals, the children and spouses of Qatari citizens, holders of a permanent residence permit in the State of Qatar, pre-approved QID resident permit holders through the Qatar portal, sponsored Work Permit/Employment visa holders and travelers who are GCC citizens are exempted from this restriction.
Read more about travel restrictions for Qatar
Visitors from New York will need to quarantine for 10 days upon entering Qatar.
Visitors from New York must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Qatar.
Current regulations for vaccinated travelers to Qatar: most visitors from New York may enter Qatar but may still need to provide proof of negative COVID test.
Quarantine Accommodation Reservation
Must quarantine for 7 days.
Travel Authorization Form
Travel Registration Form
Travelers should download the App, Ehteraz.
Masks: Required in public spaces.
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Cons: Best serviceRead more about Qatar Airways
Cons: Best service
Cons: Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed
Pros: I really loved the food and the attendants were super friendly and helpful
Pros: Yes loved it
Pros: The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting.
Cons: The food could have been better! I didn't like it at all!!
Pros: Excellent Cabin services.
Pros: Great Crew.. clean, new flight. Everything works.
Cons: None all good
Pros: I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids.
Cons: Short transit time
Pros: The service was excellent & food satisfying.
Cons: The liquor variety could be better.
Pros: Great service from all staff ,
Pros: Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody.
Cons: Can't find any fault...Sorry!
Pros: Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine.
Cons: A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.
Pros: Crew were very helpful and courteous
Pros: had a whole row to myself and the food was very good
Pros: comfortable seats good service
Pros: Fantastic service, very friendly staff who are always happy to help
Cons: Should have internet free of charge in flight
Cons: The online check in system was down so we all had to line up to check in.
Cons: the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited.
Pros: Crew were extremely helpful and kind. Very responsible and polite.
Cons: LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD .
Pros: Space, food, service, handling
Cons: That I could not and cannot retrieve my flight on the Qatar Airlines website.
Pros: the trip coming and going from Kuwait was very pleasant
Cons: USD 20 wi fi and you only get 200 MB seems a bit antiquated
Pros: Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)
Cons: Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)
Pros: Great on board bar
Cons: Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat
Pros: Everything, great airlineevrething
Cons: Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate.
Pros: The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights.
Cons: No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already.
Pros: Everything was good!
Cons: I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?
Pros: Generally ok but not as good as other Middle East carriers
Cons: The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away
Pros: Very kind and helping crew.. professional and helpfull
Cons: I dont have anything to complain about
Cons: It was canceled while am at the airport and i rebooked
Pros: Food came out 1 am melb time ,2 hours after departure .
Pros: The inflight entertainment didnt work at all. Food choice was pathetic.
Cons: Food and inflight entertainment
Pros: Crew Boarding
Cons: Food Not so comfy
Pros: Friendly crew Good choice of food and beverage
Cons: Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle
Pros: Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay..
Cons: Everything went smoothly, I had no bad experience with this flight..
Pros: everything was great. huge seats, large legroom.
Cons: Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft.
Pros: Very good connection, big entertainment selection.
Cons: The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold.
Pros: Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again.
Pros: Excellent Service
Pros: Boarding, Staff all great; comfortable, full meal and good entertainment;
Pros: Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar
Pros: Very good attentive service
Pros: Crew was great.
Cons: Boarding could have been better
Cons: No coffee no tea. Disgusting.
Pros: Seats were super comfortable!
Pros: Crew amazing, seats were comfortable.
Pros: It was 8 hours late!!!! There was hundreds of people stranded at the Dhaka airport; elderly kids!!! The airline or the airport had no information on why there was this horrendous delay. No announcement- Nothing. I’ll never take Turkish Airlines again in my life.
Cons: Some kind of announcement would’ve been helpful. There customer service: hire some people who at least knows and acknowledges that there is a delay.
Cons: See comments above
Pros: My seat didnt recline so i wasnt feeling comfortable
Cons: the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight.
Pros: Food was good
Cons: The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities.
Pros: Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience.
Cons: Limited meal options for someone with food allergies.
Cons: Flight delayed, connection missed, many gate changes
Cons: My baggage was lost and I have yet to receive it.
Pros: The food was excellent fresh and plentiful. The bathrooms were very clean
Pros: Dessert, food, entertainment.
Cons: Seats were not too comfortable.
Cons: Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time
Cons: the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!
Pros: Finally loved that they had a vegan sandwich for me!
Cons: We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard.
Pros: nothing really special
Cons: Food is very Poor Seats are cramped and uncomfortable
Pros: Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste.
Pros: On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin
Cons: On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul
Pros: The team
Pros: Good servies
Pros: Food on board
Cons: Every thing they did to me Not wanting to speak english Not willng to help at all and shaking shouders when I asked a question thier only english no english And showimg no regard to of my problem I tell you what if This airline wants to earn my bunness then they must know not all of us speak turkish And I they are noy wlling to speak english then let Them only do busniss whith Turkish people only I am beyond dessapointed
Cons: The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali
Pros: the staff was so polite and helpful thank you
Pros: Service-crew, food, entertainment variety; good value and connection options
Cons: 1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min
Pros: We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight.
Cons: Very bad customer service It will be my very last flight with them
Pros: On time
Pros: Service was exceelent and all crew staff were professional and friendly and courteous.
Pros: The service is very good. The plane departed on time everything was good
Pros: Food was OK, sometimes good even.
Cons: Terrible customer service
Cons: flight canceled , i flew diff, airlines
Pros: Service was great food and drink
Cons: The air conditioner was not on, it was too hot in the plane.
Pros: I liked the entertainment options during the flight.
Cons: 1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me).
Pros: Very professional, clean and excellent service, I will flight with them again
Pros: TONS of legroom, fantastic service, young and friendly crew, great food, overall very comfortable.
Cons: Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad
Pros: The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!
Cons: The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights.
Pros: I like everything regarding the airline.
Cons: The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else.
Pros: The company gave us a hotel for the layover.
Cons: Seats uncomfortable
Cons: Rude stewardess
Pros: The crew is awesome, very friendly and take good care of the passengers . The food is tasty and good coices of drinks! One of the best pilots!!
Cons: Nothing I can think of it!
Cons: old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port.
Pros: Prague airport is nice. Food is good. Boarding was on time and prompt.
Cons: Entertainment on board was poor. No power outlets.
Pros: Most of the part.
Cons: Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back.
Pros: When it ended
Cons: After leaving late for our four flight, we circled the Doha airport for an hour and then diverted to Bahrain. The crew was unhelpful, hiding in back, commanding everyone to sit down, despite us waiting on the Tarmac for two hours. Water and snacks were hard to come by and everyone was unhappy. Tensions were high and the crew was not around to assuage the masses. Very unhelpful. The 4 hour flight became a 9 and a half hour flight. It, for lack of a better term, sucked
Cons: The food was very poor and tasteless , too much bread and it was cold. The choices of movies was poor.
Pros: nothing is good
Cons: the food and bathrooms
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
Cons: Old plane - entertainment system did not have too many movies. Food was just okay
Cons: Food was not it should be for business class
Pros: The flight was on time, the crew was fine
Cons: The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement.
Pros: Short trip ..very good pilot , landing was smooth, as well as the take off.
Cons: Entertainment programs was so poor ..
Pros: On time arrival
Cons: Translation speeches. Food uncooked. Bad entertainment
Pros: Need to upgrade seat and movies
Cons: Meals and toiletries
Cons: The boarding time was delayed. The boarding process could have be more streamlined.
Pros: The flight was fine, overall okay. The food was good, especially dinner.
Cons: The flight attendants were not very friendly. The media selections were fine but the sound was not good.
Cons: The seat reclined flat for comfort.
Cons: better food
Cons: Bathrooms dirty
Pros: Good on flight entertainment.
Cons: Stewardesses not too friendly... flight was late to board and take off by 2 hours.
Cons: Prices should be lowered and more direct flights from EWR airport.
Pros: Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates.
Cons: Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again
Cons: I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying
Pros: Direct flight, no other flights can do that.
Cons: Air condition in airplane and Cairo airport was no good
Pros: Crew was great, very polite and service oriented.
Cons: Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class.
Pros: Good flight. Arrived on time and left relatively on time
Cons: Luggage took a long time to arrive in the terminal
Pros: People. Food
Pros: The hotel and the food
Pros: Personnel was great. Delicious and frequent food and drinks.
Cons: I asked for wheelchair service but I never received it.
Cons: Flight delayed for over two hours
Pros: The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!
Cons: Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room.
Pros: Possibly the food and the flight is direct
Cons: Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess
Pros: Great service & reasonable accommodation throughout the flight
Cons: Trash on the floor but that's on every flight
Pros: Every thing
Cons: Every thing
Cons: I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra
Cons: I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage .
Pros: Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience
Pros: The dinner food was decent (breakfast was subpar).
Cons: We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited.
Pros: The timing is so accurate as well they were so fast getting everything done.
Cons: Most of the crew are really professional but few were little bit aggressive.
Pros: Lots of terberlance but good flight
Cons: The terberlance
Pros: Toilet was filthy shortly after arrival. Drop down tables needed to be wiped.
Cons: Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good.
Pros: The crew was very good. Helpful and friendly.
Cons: I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using.
Pros: The people, the food, the culture.
Pros: Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room.
Cons: I don't really have any complaints! I would definitely use this airline again.
Cons: Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags
Pros: I loved the food selection. Taste and presentation were good too. Plane is new, which is plus.
Pros: I liked everything .... planes, food, service, punctuality...
Pros: The staff were so helpful and nice. The plane was smooth and clean.
Pros: Nothing it was a terrible Flight
Cons: Nothing good
Pros: Amazing crew
Pros: The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible.
Cons: They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours.
Pros: Smooth takeoff and landing. I fly frequently with RJ, i had a way better experience with them before
Cons: Food was tasteless. one of the crews seemed angry and pissed at everyone for some reason. My chair didnt decline back
Cons: Rude staffs at the check in
Pros: Seats are crammed & not comfortable but crew members were nice
Cons: Add WiFi Serve 2 meals flying Amman to JFK
Pros: crew was ok. seats were very tight. climate was hot inside the plane for the whole trip. no entertainment the screens were not working. poor food. and finally we had to go in a bus not a direct gate.. very bad experiance
Pros: Every thing is good
Cons: It’s good
Pros: Crew was excellent and so was the comfortable seating.
Cons: The audio selection was extremely unique, well strange to say the least.
Pros: The ticket is for anther destination and I purchase another ticket hi rate pleas sent me my money back
Pros: The aircraft is new and the crew are nice
Cons: More food and more toilets
Pros: The seat was great!
Cons: Flight was delayed 3 hours. They could improve on that
Pros: The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again.
Cons: Every flight we were on was oversold.
Pros: The flights were on time.
Cons: Food could have been better. .
Cons: Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did.
Cons: Entertainment (i couldn't watch anything because my screen wasn't working
Cons: Full of pasenger kids craying orible
Pros: The food and beautiful women
Cons: The seats
Cons: We arrived at thé Gate 5mn later Thé Crew was Stellung our Senats in Front of US And they just told us It is too late !!! Very Bad impression of this Company As i was with my too childrens 15 and 11 years old... Thanks for your réponse Terry
Pros: Good seat comfortable
Cons: The headphone jack and charging port were stuffed with something
Cons: They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between.
Pros: The plane was modern and clean. The crew were very welcoming and professional, and the food quality was excellent.
Cons: They had outsourced their checking in to a new company that had no idea how to manage it causing a significant departure delay.
Cons: Bad service bad attitude
Cons: Food was undistinguished, particularly breakfast, cabin was overheated and crowded, staff was too busy to provide timely service, to few toilets on the plane.
Pros: The best airline I ever used! New planes and very friendly workers!
Cons: Very good
Pros: The plane was new and spacious.
Cons: Crew served old and cold coffee.
Pros: The fact it was a direct flight, for the price of round trip can't really complain but for any cost above what we purchased our tickets would have been extremely disappointed.
Cons: Small seats no room to even move, food was awful and service on plane was not so friendly nor accommodating.
Pros: Very nice staff expert captains
Cons: After we landed, me and my wife had to wait for 2 hours to get our luggage. Once we arrived home and started unpacking, we realized that the one of the suitecases must have been opened, as we found one piece of a pair of shoes that does not belong to us, one of the plastic bags in our suitecase was torn, my wife’s makeup was thrown apart in the suitcase and 3 of our perfume bottles were missing. I’m not sure if they were stolen or were misplaced during the most incompetent and disrespectful suitcase search ever. We were really disappointed and felt violated.
Pros: Nice and spacious plane
Cons: Delayed boarding No wifi or no cell phone service once boarded, passengers should be told in advance they will not have service when boarded
Pros: Lights were closed so people were able to sleep.
Cons: Food and bringing food was scarce. Crew seemed to not care about it much. Assumed they'd give more than 2 meals on an 11 hr flight, meaning no snacks at all were given and dinner was very light.
Pros: The staff were nice and friendly and the plane was clean.
Cons: There were weird issues. Although the plane was fairly new all three toilet seat lids would not stay upright meaning you had to hold them, which was creepy! There were no paper towels in the bathroom--only tissues. The food was poor and portions small even by airline standards. About 25 of us waited one hour for our bags to arrive.
Pros: There was more leg room than I'm used to and I got to watch Lego Batman
Cons: Seats were declined during take off and landing. Kids were running around everywhere, one even jumping into my leg, and one, get this, was running around as we were landing. At no point did anyone say "hey, be a parent and keep your kids in check." The staff seemed kind of lazy and annoyed Just generally a mess of inconsiderate people and the crew not doing their job.
Cons: No transit support in delayed flight.
Cons: Overall, food, appearance, cleanness of the flight and the toilet, no entertainment, comfort, size of the cabin and the seats, communication from the cabin crew and delay without apologizing or telling us the passengers what was the issue, it was one of the poorest flight I have ever used.
Pros: Food and entertainment
Cons: People weren't sitting in their assigned seats. They resolved the issue by reassigning those who were last on the plane.
Cons: Late arrival into Amman so missed my connection. They gave me option of staying 24 houra, or pay $75 to get earlier flight. This is with business class tickets !
Pros: Great Customer Service, Great Food and very friendly staff
Cons: My experience with Royal Jordanian was great
Pros: The service was good and the seats were a good size for economy. Good selection of in flight movies as well.
Pros: The meals came at good times.
Cons: The seats became uncomfortable after some hours, had to sit on my pillow.
Cons: Flight delayed
Pros: Schedule was on time On departure crew were courteous
Cons: Lack of cleanliness, the crew did not walk the isles to take the rubbish from the passengers They did not pass by to sell duty free goods It would be nice if they upgrade free of charge frequent flyer members to business class when there are empty seats
Pros: Crew attitude, accurate time schedule
Cons: Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off.
Pros: Crew was very friendly and attentive, food was good, seats are comfortable - great flight!
Cons: There are not enough bathrooms on the large plane so there often were 5 people in line
Pros: We got delayed 40 hours and it's not our fault!
Cons: Worst customer service ever. Qatar airways doesn't care about the travelers
Pros: Comfortable seats Flight was on time Schedule of meals- close to departind and landing
Cons: Poor VOD. During a 90 minutes movie, about every 5-10 minutes the movie stopped and I needed to reload the film
Pros: The seat is reasonably comfortable. One of the flight attendants was full of smiles and very friendly, which was so nice.
Cons: The audio jack for the entertainment system was not working. The food was basically only a cup of beverage and mini pretzels.
Cons: Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund.
Pros: Good wifi, movie options
Cons: We boarded then had to get off and get on another plane because communication system wasn’t working. Total delay of 2.5 HRs.
Pros: Well located at LGA (NYC) with it own section of gate doors that is just Air Canada. Multiple flights leaving where EXTREMELY delayed, the staff put on their thinking caps, they started putting people on standby so most customers leave on an earlier flight! I was located in an extra room chair (free) due to this adjustment of delayed flights and was a great experience.
Cons: It’s the usual BS that you get at airports....TSA is always insane but honestly it was better than I thought l.
Pros: My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers.
Cons: My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers.
Pros: Friendly, attentive staff. Good service. My toddler, husband and I boarded first because of our child, so we had plenty of time to get comfy on the plane. The flight attendants served sufficient drinks and snacks for the 1 hour flight.
Cons: Flight was delayed two hours so my toddler and I had significantly longer to wait, which is not too fun. However, I understand this is unavoidable sometimes.
Cons: Sat on the tarmac for 40 till we pulled out n to the gate.
Pros: I appreciated having my seat changed and arriving to my destination safely.
Cons: The fact that there is NO bottled water on the flight and only "tap" water from a plastic jug. As a kosher consumer, I was unable to drink the water from a kosher perspective and I never drink tap water anyway! I found the staff to be less than friendly until the flight was over. Our flight was cancelled and we had a longer wait for the next flight. I missed an evening appointment due to this cancellation. I never understand why the back of the plane doesn't board first, other than first class.
Pros: The crew was exceptionallly good. They knew the passengers were annoyed because of the delay in takeoff and they made it up to us with Extra care and attention. Very pleasant people
Cons: The flight was about 40 minutes late taking off.
Pros: The crew on the flights was great over all but everyone else that we encountered seemed confused, rude, and/or uninterested in helping anyone.
Cons: Multiple times on the trip we were told one thing only to be told the complete opposite by someone else a short time later. No two teams seemed to have any clue what the other was doing and there seemed to be no overarching strategy or systems in place company wide. We have flown with a baby many times on my airlines and this time was by far the worst- they do not seem like a family friendly airline at all.
Cons: The biscuits they served as snacks were less than appealing. I think they could come up with a better snack for their flight.
Pros: As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!
Cons: Flights all evening were cancelled. I was just going for a weekend and they couldn't reschedule me until the following evening. I couldn't go on the trip because of these problems. I was in the airport for hours with two young children and they did not do much to help me reschedule quickly.
Pros: nothing about my experience with AC was positive.
Cons: I called to get refunded for a cancelled flight since they could not place me on another flight for a few days. I was told that I needed to fill out an online form and that it would take approx 30 days for refund request to be responded to.
Cons: Terrible experience. I bought 2 tickets for my parents from New York to Shanghai a month ago. But on the day of flight, Air Canada refused their boarding, stating that they did not have Canada visas, the fight would transfer in Montreal which needs Canada visa. I had never heard about it and it was never mentioned when I booking the tickets. I called the first customer service who was rude and not helpful. Finally, I found out that my parents had to transfer to Toronto, which does not need a visa. But in order to make the change, I had to pay Air Canada extra $1180, which were more expensive than the tickets self. At that time, I had no other choice. I am really upset. I want to warm all Chinese who don't have green card or Canada visa that do not buy tickets from Air Canada. Their customer service told me that they did not have the obligation to list this kind of information on their website. So if you choose Air Canada, you lose your money and deal with all the hassles by yourself. I will never use Air Canada in my whole life again.
Cons: My flight from NYC to Montreal was delayed 4 hours due to a storm that had passed earlier in the day. That was understandable, however we then sat on the tarmac at the gate for an additional hour because Air Canada's entire computer system suddenly crashed. We finally got to the runway and in the middle of takeoff the pilot slammed on the brakes and aborted the takeoff because he did not reach high enough speed. It was very scary. I was supposed to land in Montreal at 10:20 pm but arrived there at 2:30 am the next morning.
Cons: We were told our flight was delayed due to weather, and then due to mechanics. The weather was fine in both new york and toronto those days, and other toronto flights left on time. we ended up being delayed 6 hours in the airport, and other flights still went out ahead of us. furthermore, because our flight was delayed, they didn't seem to prepare for the new departure time, and we were held up for almost an hour on the runway before being able to take off, and almost 30 minutes on the runway once we landed too. better planning and customer service needs to be required in these situations.
Pros: We were lucky as we were the only flights that made it out of NY that night. All other fights to Toronto and Montreal were cancelled. It was Chaos in the airport but our flight was nice.
Pros: That at least, the plane eventually did take off and landed safely.
Cons: Fly time each way from NY to Toronto is approx an hour but they added an extra hour of a delay going and and an hour and a half delay further on the flight back home.
Cons: Every part of the experience was horrible from the lady who checked us in to the flight being cancelled after we were are the airport waiting for delayed flight. They did nothing to help us after and didn't rebook for almost 24hrs later when there were much better options to get us to our destination in time for the wedding we were going to. Horrible experience
Cons: What a mess. Every DELTA flight I have been on in recent months has had terrible delay issues - I'm cancelling my credit card.
Pros: I prefer to fly Air Canada over the other airlines that fly between New York and Toronto because of the comfort and cleanliness in the aircraft and pleasant service.
Pros: Crew noticed I was thirsty and gave me the can without asking
Cons: Crew said I wish they would hurry up and get off and I whipped my head around and she apologized. She meant no harm but that's not good service.
Cons: Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed.
Pros: The customer service reps were pleasant.
Cons: Our flight got delayed 7+ hours but we only found out one to two hours at a time. Our return flight was flat out canceled and so we were only able get a flight 4 hours after the original. They did nothing to compensate the passengers at all, claiming it was not their fault; it was due to construction. Construction which has been underway for several weeks and they were well aware. If you know there is going to be construction at the airport perhaps adjust your flight schedule accordingly and don't sell as many flights as when there is no construction?
Pros: Terrible experience with delays and cancellations and waiting times for customs. I felt like it was groundhog day. Had to leave the airport back through a massive line in customs after my flight was ultimately cancelled. They are doing work on the runways, weather, whatever. Seems some flights could leave especially those that were not Canadian airlines. This has happened on more than one occasion and the airline handles it very poorly with little communication. Will not fly AC again if I have the choice
Pros: Im not impressed with air canada. Every time I fly with them there is ALWAYS a delay. I understand that they cant help weather. But when your flight gets delayed over an hour due to their own computer system failing on the way to newyork and to not be compinsated at all its not acceptable. Even on my way home from newyork we were supose to board at 7:55pm and ended up boarding at 9:40pm. they decided to pick and choose people to be boarded on the earlier flight that was right before mine. Not at all fair. I used my whole 30 minutes free wifi (that cuts in and out constantly)before we found out about the delay then I was left with nothing. Not cool when you cant contact anyone. Also REALLY ANNOYING. and the staff are rude if you ask them anything. Then on the plane i wasted 5 bucks trying to buy wifi since you guys dont even have it on your planes for free like delta does. Even then you pay for the worst wifi on the planet where your messages take a half hour to go through and over my whole hour and 10 minute flight i had 3 messages because of your horrible gogo wifi. Waste of money. Overall this whole air canada experience made me want to rip my hair out and stressed me out to the point that I dont want to fly again. I will more then likely not fly with you guys if it can be avoided
Pros: Flights were on time
Cons: Forcing us to check carry on bags, and not very courteous about it.
Pros: Easy to book and departure through LaGuardia is super easy - much better than JFK
Cons: Would rather pay more for flight and have more inclusions - e.g. Luggage and food as part of ticket. Also the check in was slow even through self service; with a group of five and an international flight to Canada, the passport scanning didn't work so well and required lots of manual entry
Pros: Hi, even though i had online checked in, I had to wait 45 min in the queu just to leave my luggage. The reason for this increadable long queu was the insufficient crew. There were only three people were working on the desks for three different flights. It was really overwhelming!
Pros: Clean cabin, nice airplane
Cons: The plane was late enough to turn a commuter flight into a complete waste of an afternoon!
Pros: The guy who gave me the boarding pass was very nice and helpful
Pros: I love Air Canada's willingness to change my flight at the last minute since there was room on the plane. It was great to get home earlier than I expected.
Pros: We were delayed a little over an hour (on the field) before take-off because of information from Toronto that fog was delaying the landing time of the planes. The crew handled this excellently by making sure that we were made comfortable and the pilot gave us several updates as he got the information about take-off for Toronto. On the flight to New York on September 28th, I experienced my first landing where not even a tiny bump was felt when the plane touched the ground.
Pros: No issues on the flight to our destination.
Cons: Our return flight was delayed due to maintenance issues and then cancelled after 2 hours of waiting. We got re-scheduled for a flight due to leave 5 hours from when the flight was cancelled. We stood in line to get on an earlier flight (there were 3 earlier flights) and got wait listed on one. Thankfully, we got on that flight however, we were in the airport for 8 hours from 8am to 4pm for a 1 1/2 hr flight. Our original flight was supposed to leave around 10am. No flight re-imbursement was issued to us, and we only received lunch vouchers after we asked for them.
Cons: Customers was asked to give up carry on bags because flight was full well my bag never reached my destination
Cons: waiting a long time for some one to take us down stairs in the wheelchair to go to wash room ,and to collect our suit cases, and there was no wheelchair at the Plane exit door we have walk half way before we get one part way again, that when we wait very long she have left me and walk down stair, until a nice lady came and take me and let me went to the washroom and get our suit cases and take us to our passenger pickup. Every thing else was good. Thank God for a safe flight to and from I love to fly with AIR CANADA CHARLES GRAY
Pros: People that helped us were personable
Cons: The flight was delayed 40 and then 50 minutes. No announcements were made, the screen just changed. I'm glad I went up to ask about my connecting flight to Athens; if I had waited and got on the flight, I would have missed my connection. The people at the AirCanada desk were nice, and were able to find us other seats. However, we were promised seats on the 7:30 flight, but instead were put on the 5:45 flight. We asked for the AirCanada person to call back and change our flight, but she said we would have time (at this point, 1 hour and 20 minutes before the flight left), even though I showed her that there was a lot of traffic between LGA and JFK and we probably would not make it. We had to leave LGA, find our bags and wait in a long taxi line to sit in traffic in a cab we had to pay for our of pocket, and could not make the 5:45 flight. I then had to call AirCanada and wait for 15 minutes for the lady to switch us to the 7:30 flight. In all, we also lost 2 full hours in Athens.
Pros: The crew was amazing
Pros: There wasn't a single thing I enjoyed about coming back to Calgary through Toronto. Our flight was delayed 6+ times and we had to sleep on the floor of the Toronto airport being dodged by air canada personnel all evening without the ability to get our bags! It was terrible!
Cons: Our entire experience using air canada on our return flight was atrocious. Read above comment.
Pros: Flight was delayed several hours with no compensation given
Cons: Cancelled, terrible service, cancelled last minute, no reasonable options for rebooking, not enough staff, disorganized section at airport, rudest security ever.
Pros: Everything was on time, pleasant, and the best flight I had had in my last three trips with different airlines.
Cons: We were downgraded to a smaller plane, but it wasn't unpleasant--especially since the flight was only 1.5 hours.
Cons: Terribly slow security lines. Terribly slow custom lines with no one asking:"Does anyone have a flight they need to make soon?" to the line to get those folks rushed through. Left 20 minutes late due to 14 people stuck in those lines. Airplane sat 1 hour and 15 minutes on tarmac at Laguardia waiting for a gate. We were behind other planes waiting for a gate too. Once out of plane, tough time getting up to the terminal as the terminal was so crowded. Will avoid Air Canada and Laguardia like the plague.
Cons: I booked a flight for 8pm on Friday 7/29. Night of 7/28, I found out my plans changed and wanted to try and find an earlier flight. I called the help line and waited on hold for 1hour and 45min. The man I spoke with was able to move my flight to 12:50p for $200 change flight fee and $207 ticket difference. I arrive at the airport for this flight only to learn that the man last night moved my flight to the next day, Saturday 7/30. After over an hour of waiting and pleading, the check in attendant was able to get me back on my original flight and return the monies I paid for the seat change. However I had to wait at the airport for 8 hours until my flight, after wasting 2 hours on the phone and another hour at the check-in desk... 11hours total. THEN, they cancelled my 1:30pm return flight and could only get me on an 8pm flight, so another 8 hrs of waiting around. Customer service was terrible throughout. Will never fly this airline again
Pros: Food is good
Cons: Late again, in the last 4 flights over the last 5-6 weeks I was on time once. Two of the last 3 flights you lost my luggage and both times I was told I would have it late in the day or early evening. 3 weeks ago I received it 36 hours later and yesterday I got it the next morning. 3 weeks ago the overhead lights did not work in almost the entire plan. Yesterday, my movie kept cutting out and the guy next to me and a few others too. I got so frustrated that I shut it off.
Pros: Not much
Cons: The crew member wasnt letting me on my connecting flight which i was late for because of delays Air canada caused for the previous flight. Even though my connection was grounded for an additional hour. Worst airline ive ever been on.
Cons: Although the flight to Canada was fine, the ordeal to try to get back was awful! So apparently Air Canada makes up whatever rules that they see fit but doesn't make you aware of them until too late. In Canada, the "International" terminal is not for every country, but for every country EXCEPT the US...I didn't realize that the "Air Canada English" is its own language. Also, they will resell your seat arbitrarily, without any previous warning and have no problem stranding you in a different country, forcing to pay exorbitant change fees. If you try to straighten the situation AFTER the entire fiasco, the only recourse is a random email. I would not only NOT recommend this airline, but I would stay far, far away from using Air Canada!
Pros: Air Canada canceled or delayed all flights out of New York on the night I was supposed to fly to Toronto, then Rio. Their delays effectively made me miss my connecting flight from Toronto to Rio. The airline employees told me they would not be able to get me to Rio for another two days. I ultimately cancelled my flight with Air Canada and booked a direct flight to Rio with American Airlines at the last minute, which was a much smoother experience.
Airlines flying from New York to Qatar have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Qatar
Masks required on board, masks provided on flights from New York to Qatar
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Middle seats unavailable to book on flights from New York to Qatar
Testing for antibodies, testing for symptoms for flights from New York to Qatar
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