Find cheap flights from New York to Burundi

Cons: "Nothing else. All was well"

Cons: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."

Pros: "Crew was good"
Cons: "Arrived one hour late."

Pros: "Food"
Cons: "Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey"

Cons: "It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness."

Pros: "Helpful, friendly crew. Comfortable plane"
Cons: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"

Cons: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines."

Pros: "The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley."
Cons: "The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order."

Pros: "New airplane was comfortable and clean. Food was just okay."
Cons: "We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort."

Cons: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Pros: "nothing really"
Cons: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"

Cons: "Old aircraft, rickety seats"

Pros: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Cons: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."

Pros: "Crew was really great - helpful and kind."
Cons: "Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk."

Pros: "Nothing?"
Cons: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."

Pros: "Nice crew. Smooth flight :)"

Cons: "Bole airport in Addis no place to sit and wait befor you check in"

Pros: "The staff"
Cons: "We were delayed for extremely long"

Cons: "see above"

Cons: "Nothing"

Pros: "the flight"
Cons: "extra charge , unable to book meal"

Pros: "Airplane"
Cons: "Waiting for customer service"

Cons: "flight smelled like pee"

Cons: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

Pros: "Nothing"
Cons: "Everything, from Customer Service, flight, baggage handling"

Pros: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Cons: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Pros: "Great service!"

Pros: "Cost effevtive"
Cons: "Crew being unkind."

Pros: "Great prices, and helpful staff"
Cons: "The food was mediocre, almost poor."

Pros: "1) On time"
Cons: "1) Food from Lusaka to Lilongwe was poor. Just sandwithes and drinks 2) Small bumpy, noisy plane from Lusaka to Lilongwe 3) No entertainment"

Pros: "Check-in and Boarding took forever. Cabin was very warm and passengers around me were extremely loud, practicallly yelling. Considering the flight was 3 AM, this was not appreciated."

Pros: "The flight was smooth and the crew courteous. In fact the passengers all applauded when we landed."
Cons: "To reach Addis Abba/Arusha from the west coast of the US by Ethiopian Air, one must go through Dublin. I wish there was a Seattle to Addis Abba choice."

Cons: "At Addis airport, they announced first that the trip got cancelled and postponed for another 7 hours. Then while lining up to change my ticket, I overheard people saying that the boarding is starting in 30 minutes and we have to rush to the gate. Then the gate number changed 3 times and the boarding time got delayed few times as well. It was a 5 stars chaos that trip!"

Pros: "Cheap"
Cons: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"

Cons: "Seats were dirty"

Pros: "Friendly team."

Pros: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Cons: "Nothing."

Pros: "They need to make the seating more comfortable especially with such looong flights!"

Cons: "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"

Pros: "The service, the comfort, the team was brilliant."

Pros: "Clean plane, prompt departure and warm meals"
Cons: "Rowdy chech in and boarding process"

Pros: "I liked that we didn't have any issues and didn't crash."
Cons: "Food is the SAME every time! Service was not great, skipped me twice on drinks and they seemed annoyed when I asked for a water and a water refill since the cups are so small. I get that its a quick flight and they have to finish before a certain time. But service for the people in the back should be the same as those in the front."

Pros: "During my trip, I enjoy the entertainment. In addition the boarding was excellent."
Cons: "I did not really enjoyed the food. I would not say it was not good but it was not my type. Well I guess this not my type of eating. In another word, I'm not use to the craft of the food."

Pros: "Direct flight"
Cons: "Entertainment was not good"

Pros: "Orderliness"
Cons: "Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help."

Pros: "The crew tries very hard to please"
Cons: "Toilets were not cleaned during the flight. Seats uncomfortable and much too crowded. Plane is inconvenient for night travel. No personal television."

Pros: "Comfortable airline but on the small side. It was perfect for the price."
Cons: "Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all."

Cons: "Over 6 hours delay on the first leg of the trip and 20 hours delays on the second leg. All this with no communication/transparency about what was going on."