Daily cleaning, installation of cabin HEPA filters on flights from Norfolk to Washington
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 02m
The cheapest ticket to Washington from Norfolk found in the last 72 hours was $100 one-way, and $272 round-trip. The most popular route is from Norfolk to Seattle, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $100.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Love the entertainment options with my own device, food, and power at the seat"
Cons: "Entertainment was disrupted. Departure was delayed by delayed departure of the previous flight without enough explanation to those of us waiting to board"
Cons: "The flight got delayed twice, and the gate got changed twice. This is very frustrating"
Pros: "The crew was very kind!"
Pros: "The crew was very nice and polite. The loading went smoothly."
Cons: "The free snack maybe could be a sweet or salt option that is the only thing I could think of."
Pros: "Quick flight"
Pros: "Crew was amazing; the seats were more comfortable on the prop plane than the premium economy on the earlier flight. Maybe it was the cabin temperature."
Pros: "Very roomy seating with ample leg room. Snack service was good."
Pros: "Easy to board, their crew was nice and the plane was clean and comfy."
Cons: "It was great to me and I fly every month for work."
Pros: "Seats are comfortable, crews are all approachable and helpful."
Pros: "Entertainment was good."
Cons: "No notice on delays. No good snacks."
Pros: "From the friendly welcome greeting at the terminal to the smoothest landing, comfortable seats with lots of legroom and long seatbelts, everything was great."
Cons: "My seatmate was a snob but you couldn't control that!"
Pros: "Friendly dervice"
Pros: "I liked how fast the flight was"
Cons: "Getting delayed due to whether (out of anyone’s control) but the flight attendants weren’t that professional, one flight attendant snapped at a guest. And the one on the speaker had a hard time forming sentences."
Pros: "Clean plane Polite staff Punctual"
Cons: "The fight delayed almost three hours, and I almost missed my flight to Shenzhen!"
Cons: "Seat comfort"
Pros: "To arrive safe to vegas. The staff respectful and quick way to book"
Cons: "Been in coach"
Pros: "The stewardess was exceptionally kind to two small boys - gave them co-pilot pins."
Cons: "It was a good flight."
Pros: "friendly staff"
Cons: "Too short for any entertainment"
Pros: "Wi-Fi, power, smiles from the team, and overall it was great"
Cons: "Not having a first class seat."
Cons: "We had a specific situation on our flight tonight that was especially disruptive. Shortly after take-off, my fiancé who was traveling with me, felt the teenager (most likely a minor) directly behind him pushing his seat. My fiancé turned around to ask her to stop. Rather than apologizing and stopping, the teenager immediately began complaining about how my fiancé was encroaching on her space. My fiancé replied that it was well within his rights to lean his seat back. The teenager responded with further complaints. Her comments were out of line and rude. It was clear that she was not satisfied with my fiancé having his seat leaning back. My fiancé eventually put his seat back, and the teenager stopped complaining. We believed that the situation had been resolved, but apparently the teenager was not satisfied. Instead, she went to a flight attendant and lodged a complaint against my fiancé. Rather than hear our side, the flight attendant immediately asked us to move to a different seat. We were forced to move, against our will, to two separate middle seats further forward in the plane. We no longer were able to sit next to each other for the remaining five hours of the flight. And this was all because one particular teenager did not want my fiancé to put his seat back, which he is certainly allowed to do. Overall, the situation was handled poorly. We paid to sit together on a flight, but due to one other passenger's attitude, we were forced to sit in seats that we did not choose apart from one another. The flight attendant should have at least heard our side of the story and offered us an alternative. Instead, we were forced to accommodate another passenger who was in the wrong. Not to mention, throughout this entire process - which lasted about 30 minutes - I was not able to use the GoGo Inflight Internet Package I had just paid for. That was money wasted. The experience was embarrassing, disruptive, and awkward. We love Alaska Airlines, and we are usually pleased with their customer service. However, tonight, the customer service we received did not meet our needs; instead the flight attendant exacerbated the situation and we left our flight feeling frazzled, angry and disappointed."
Pros: "smooth quiet good leg room"
Cons: "fat man to my left"
Pros: "Went from Denver to Pasco did not go to Seattle"
Pros: "The available movies and TV shows via wifi"
Cons: "Bathroom paper products"
Pros: "Extremely quick trip"
Cons: "The plane needs upgrading"
Pros: "Wonderful crew. They kept apologizing for the delay but it was beyond their control. Luggage was promptly on the baggage claim as promised."
Cons: "Flight delay due to weather."
Pros: "Free beer or wine"
Cons: "Cramped seats, prop plane"
Pros: "A working outlet at every seat is excellent"
Cons: "No food options for low carb no junk food diets"
Cons: "I understand the possibility of flight delay. I also believe that a proper notice should be deliver to customers as early as possible. My flight was scheduled at 6:50pm, and thus I arrived at the airport around 5:30pm and went through security check. I found that my flight is now scheduled to depart at 10:40pm. There was no explanation, and I did not recieve any notice. It can be easily sent via email or text message. Now, I have to wait for 4 HOURS at the airport. I was a quite disappointed by this unacceptable service."
Pros: "The plane arrived on time and we even landed a bit early to our destination! The crew was very friendly and helpful!!"
Pros: "Two doors available for boarding, allowing for faster loading/unloading of people."
Cons: "Flight delayed by 20 minutes, but that's not bad for an evening flight."
Pros: "Real tray tables! A magazine! Power jacks!"
Cons: "Waiting for a gate agent so they could open the door in Seattle."
Pros: "Very late leaving"
Cons: "Hour plus delay"
Pros: "The crew was friendly and efficient. I really enjoy flying Alaska!"
Pros: "Very nice experience"
Pros: "flight attendants were good Bording absolute nightmare. gigantic stairs to climb flimsy hand rail terrifying experience--Get rid of the shoddy stairs use sturdy ramps to board Barbara Portland Or."
Pros: "I like communication. Everyone from gate agents to pilots to flight attendants were good with communication"
Pros: "The flight was quick and efficient! Also enjoyed the complimentary glass of wine."
Cons: "My ala cart bag was placed with checked luggage so I had to wait, but I got home safely."
Pros: "Great crew and leg room."
Cons: "My TSA Pre wasn't put on my boarding pass, so I had to go back to check in to get it reprinted, which was very annoying and wasted about 30 minutes."
Pros: "The flight was on time and not overbooked."
Pros: "Good service"
Pros: "My flight was timely and the crew were kind."
Pros: "Crew was polite ans helpful. The captain was informative and the flight was smooth"
Cons: "The seats are VERY small. There is not any room between you and the next person. That was not enjoyable at all."
Pros: "It was a great flight. The attendants were great. The captive was informative."
Cons: "They needed a little more space in the seats and the Isle could be a bit wider also. When the carts were going threw it did limit the restrooms. But overall it was a great experience."
Pros: "It was clean, crew was friendly and the flight was easy."
Cons: "It was a shortish flight. There wasn't really any entertainment options."
Pros: "Every airline has the same basic situation to manage. When I fly Alaska, I always feel that everyone who works for Alaska works to do the best that they can and pass it on to their customers. I hope that they continue growing. They would be my first choice to fly everywhere."
Pros: "Crew was solid."
Cons: "Don’t change my seat. Not on time. No food. Luggage with legally checked firearm sent to the wrong airport."
Pros: "Crew was friendly and very clear about masks."
Pros: "Entertainment. Flight attendants. Food"
Cons: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."
Pros: "Crew was great"
Cons: "All was great"
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up."
Cons: "Better snacks."
Cons: "More leg room."
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Pros: "Early departure"
Cons: "Absolutely nothing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "Not very crowded"
Cons: "The pplane was two hours late to depart due to technical issues."
Pros: "Ease of boarding and deboarding"
Cons: "The flight was delayed (naturally) so the crew was rushed and inattentive. No pre-flight beverages in first class, and then no follow up service once aloft unless you asked. Makes me wonder why I’m paying extra for mediocre service."
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Cons: "Ac not working properly. Hot."
Pros: "Staff were very good."
Cons: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Pros: "Courteous flight attendants"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "Flight ifself was okay once on the plane"
Cons: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."
Pros: "Me atendieron muy bien , tuve un excelente viaje"
Cons: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"
Pros: "The plane was on time, the crew was friendly, no delays, landing was fine. In fact we actually made it a little before the time that we were scheduled. Since the flight was so short, I did not have any food."
Cons: "The seats were a little small."
Pros: "Flight attendant Gillian Awesome. Crew was fun and made my kids first flight great."
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "Above feedback is for the MSP to GEG flight"
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "Boarding went smoothly. No delays were encountered. Everyone behaved themselves.no"
Cons: "Only problem was I couldn't get connected to the wi-GI."
Pros: "On Time"
Pros: "On time"
Cons: "Boarding wasn't very prompt, but went smoothly once it began."
Cons: "Never again!"
Pros: "Free tv"
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "Got Home !"
Cons: "Waited one hour sitting on board the aircraft for it to be fueled!! That's not what you want to do when you have to get home! The aircraft should be ready! And already fueled!"
Pros: "Getting to ATL"
Cons: "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."
Pros: "At least there was a free shuttle to the discounted rate hotel."
Cons: "There was not enough time to run to the connecting flight. Was told they could not wait, yet then the plane sat on the runway for 25+ min. Had to get a hotel and rebook the flight. Very poor experience flying Delta."
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Pros: "Got delayed due to the computer shutdown"
Cons: "My seating. Location. We checked in 22 hrs before the flight and received C4 c5"
Pros: "Relatively painless."
Cons: "I do not like the seating and the need to be on a regional jet for more than an hour. Delta should think about passenger comfort when they consider their bottom line. You'll lose me as a customer."
Cons: "We were delayed to redo maintenance paperwork from a previous repair. This should not hold up flights and cause the plan to loose its slot for takeoff"
Pros: "Smooth flight, friendly attendants. We had exit Sears so great legroom."
Cons: "Sears not assigned until boarding."
Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"
Pros: "The flights were all on time, in fact a bit early. The crew was very helpful, both on the ground and in the air. They were courteous and not patronizing."
Cons: "Offer more healthy choices for food. Give larger amounts of beverages particularly water."
Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."
Pros: "Seriously, all was great. Usually is. Love Delta"
Cons: "Missed original connection, booked on a three hour later flight that was delayed another hour, then three hours. Finally switched to Alaska 2 hours prior to departure. Was assured our bags would be on Alaska flight. They weren't. One eventually showed up in Spokane at 2 a.m. on a Delta flight the other on a separate Alaska flight at 3 a.m."
Pros: "Reasonably comfortable, quick flight."
Cons: "Missed connections due to late flights - twice."
Pros: "The crew was amazing. It would be nice to be informed that although beverage service is suspended, you can still request drinks that are available. I had to find this on the website and didn't get anything by a tiny water bottle for both of my 3+ hour flights."
Cons: "I understand main cabin isn't supposed to be as upscale as 1st class, but it would do well if the seats were a bit more comfortable and the headrest was softer, it feels like a lump or sack of potatoes. Very stiff and hard. Also, having enough arm room would be nice so you're not fighting the person next to you for space on the armrest."
Pros: "Flight was slightly delayed (20 min). However, boarding was quick."
Cons: "The flight was full so no option to distance."
Cons: "Leave a seat empty in the middle could be good for social distancing"
Pros: "Easy boarding process, friendly crew member and smooth flight"
Cons: "The flight was delayed which impacted our connecting flight."
Cons: "The flight from Chicago to Barcelona was delayed by 1.5 hour due to first, unexplained reason (looked like late arrival) and updating navigation maps (??). The flight back from Barcelona to Chicago was delayed by 3 hours first due to late arrival and then congestion at the airport."
Pros: "Flight was on time"
Cons: "Carry-on luggage needs to be monitored more closely. I saw one passenger with three pieces. Meanwhile, I had to stow my bag 10 rows behind me."
Cons: "Let me cancel the flight for credit"
Cons: "Flight was delayed for no reason given. Flight attendant touched my baby without asking if it was ok. Too many announcements over the speaker. 20 min one trying to sell us a credit card was ridicoluolously long. It was also after an ad for it on the video screen."
Pros: "Crew was kind and attentive"
Cons: "Flight delayed 3 hours and sat on tarmac in nyc for 45 minutes"
Cons: "AMERICAN IS THE WORST. Never flying with them again. My flight was cancelled, &they would NOT rebook me until 2 days later. REFUSED to compensate for the hotel I booked for the night. Held my baggage hostage & would not return it for a whole day. And their customer service is non-existent."
Cons: "Cramped seating and illogical boarding process"
Pros: "Excellent seats and early arrival"
Cons: "Lack of food choices or entertainment"
Pros: "Military boards with first class."
Cons: "It was very warm on plane. Sat on tarmac for 30 min with no explanation. Flight attendant said she didn’t have any head phones but the. I saw another one with head phones later in the flight."
Pros: "We got there."
Cons: "Long delay. We were worried we would miss our connection and we had to dash to catch our next flight."
Pros: "Short flight."
Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."
Pros: "I was so impressed with the American Airlines staff they really worked with us due to the cancellation and the weather coming they were very professional and helped us in any way we could"
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"
Pros: "Food was ok and flight was early."
Cons: "Boarding was a mess and had to take a bus in frigid temps. Plane was from the 80s not entertainment unit and everything feeling old and rickety"
Pros: "Crew was efficient and cordial"
Cons: "Overhead bins are small so they take rolling luggages down. Would have been good to know ahead of time d/t fragile items in carry-on"
Cons: "Same airplane"
Pros: "the plane looked new and clean"
Cons: "the leg space"
Pros: "Crew was wonderful"
Cons: "Not getting service even SW served on 45 min flight"
Pros: "Finally getting my Bud Light"
Cons: "The inflexibility if crew about changing into empty seats at same price range. Gate attendant not allowing my to carry my purse on beats had to hide it."
Pros: "The plane was late but from that point everything was fine."
Cons: "Not sure why it was a Finn-Air flight when it was an AA plane and crew?"
Pros: "The flight crew was very nice."
Cons: "Small, ol, uncomfortable plane."
Cons: "did not use the flight. The flight was delayed and I would have missed the connection, so AA switched me to other flights."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies."
Pros: "Our flight crew was very nice."
Cons: "it was a short flight, no food or drinks."
Pros: "Everything was fine"
Cons: "The trip was good"
Cons: "3 to 4 hour early flight should have chargers on the plane."
Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."
Pros: "Easy to change the flight to another time of the day."
Cons: "Very good. Service. They try to bring customers ‘ convenience."
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Cons: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
Pros: "Horrible hospitality. The flight was initially delayed for computer issues which understandably happens. However, we were later switch to another plane 4 hr later, boarded, de iced, taxied, then notified he flight was cancelled at 1 am because the crew hit their maximum work time. We were de-boarded. There was no organization to get vouchers passed out. The hotel ran out of rooms for passengers. The whole trip was 16 hrs delayed and no customer service provided."
Pros: "The crew were very kind and helpful, going above what was needed!"
Cons: "Too many delays"
Cons: "Check in staff was unprepared for volume of people. When asking an American Airlines agent if I could use the priority check in because I had priority seating I was told no. I was informed by a customer going that way that I indeed could. When I got in line for the priority check in, the agent looked over and very loudly said that I was in the wrong check in area. Given the volume at which it was said to me I felt embarrassed, and was upset at the fact that I then had to respond that I indeed was in the correct location."
Pros: "My flight was very good and I had no issues.I was very surprised how smooth everything went and I will be use kayak again."
Cons: "There was nothing to dislike.I will use kayak again I know that much"
Pros: "Flight crew kept us advised of the weather situation (thunderstorms/turbulence). Did a good job of finding a route that was fairly smooth. Overall very pleasant flight and crew."
Cons: "It's an MD-80. Need old cigarette-lighter style plug to be able to charge anything. No inflight entertainment unless you use snail-speed Go-Go internet service."
Pros: "Personell at Bagage drop was nice"
Cons: "First the time between connection flights was very short. Then after just making the. Innextion sat for almost 2 hours on board . Missed introductory lunch for my new summer job at my college -"
Pros: "Excellent service and very friendly; thanks!"
Pros: "left early and arrived early. cabin staff was friendly"
Cons: "Friendlier service."
Cons: "Some kind of compensation to cover the missed shuttle and my time."
Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"
Pros: "Better staff"
Cons: "Still terrible"
Pros: "united is united"
Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."
Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."
Pros: "The fact that we actually left."
Cons: "Delayed and upset passengers. Bad breath from passengers circulating in the AC. FA we're okay nothing above and beyond."
Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."
Pros: "Everything was excellent but the decent was probably the roughest I've ever experienced. The poor Stewart ran with bags and wet naps up to touch down. The beverage and pretzels were great."
Cons: "Everything was excellent. We did receive a beverage but no pretzels."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Pros: "On time"
Pros: "The check in process"
Cons: "See above"
Pros: "Service and flighr smooth"
Cons: "The delays and cancellations overwhelmed the gate attendant. She was not able to effectively manage the situation and quickly became chaotic"
Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."
Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."
Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."
Pros: "Flint got delayed"
Cons: "My suitcase was damaged no longer usable"
Pros: "Everyone and everything was great"
Cons: "30 min delays on both ends."
Cons: "Narrowness of seating."
Cons: "Staff was not overly friendly and carried few smiles."
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Pros: "Cheap fare"
Pros: "Airport not crowded. Efficient boarding!"
Cons: "Staff was rude and it was some what ok"
Pros: "The morning cookie was good."
Cons: "It was dirty."
Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."
Cons: "Charge for tv!"
Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."
Cons: "Having to pay for Internet sucks"
Pros: "Norfolk is always good and professional"
Cons: "They lost my suitcase."
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Cons: "Horrible overlay"
Cons: "My luggage got lost! No water offered!"
Pros: "it was very comfortable"
Cons: "No room in the seating, nor in the overhead."
Pros: "same as above"
Pros: "I would like to have a movie for free"
Pros: "Fast, friendly, on time"
Pros: "Lining up in groups"
Pros: "Large plane very comfortable"
Pros: "Same comment as above."
Cons: "Same comment as above"
Cons: "Getting off the plane my stroller wasn’t there. Then I was directed to 3 different places before I could find it near the baggage area. The reason I had the stroller... to help me Navigate an airport with little children. Totally defeated the purpose. Never again frontier. You all suck"
Cons: "Delayed, unexplained turbulence, one work toilet, strange staff..."
Cons: "Out of the four frontier flights I’ve taken in the past six months each one has been delayed for some reason. First one was over an hour late and caused a majority to miss connecting flights. Today’s experience was not a whole lot different. First leg of the trip was behind schedule, second was delayed at the terminal for the “cleaning” of the aircraft. I will walk to my destination before ever flying with frontier again"
Cons: "It’d be nice to have internet access, whether free or for purchase"
Cons: "Lack of communication and humanity in general."
Pros: "I arrived."
Cons: "It was an hour after boarding before take off. Another 15 minutes on the ground after landing waiting for a gate at midnight on a weekday. I understand that circumstances occur beyond the airlines control, but this has been routinely occurring on my trips with Frontier. Absent compelling reasons, I will not be flying with them again."
Pros: "Getting to Seattle to get away from the airline"
Pros: "The same"
Cons: "Too many fees"
Pros: "As above."
Cons: "As above"
Pros: "I was last on and only the 1st class was open so free upgrade"
Cons: "No complimentary snacks"
Pros: "fare was good"
Cons: "the seat was terrible"
Cons: "Frontiers prices might look good upon booking but you are charged for everything. $45 extra for a carry-on, $2.95 for a can of soda, etc... cramped seating,"
Pros: "They stopped us from boarding as soon as they found out that there would be a delay."
Cons: "There was a computer problem on the plane that delayed the departure for 2+ hours. We were kept in the airport for the first delay but on the airplane for over an hour when the test was not passed. We were only apologized to and not give any compensation such as a beverage."
Pros: "same as above"
Cons: "same as above"
Pros: "Staff was awesome and efficient"
Cons: "Food options, especially since one has to purchase snacks."
Pros: "Staff was friendly."
Cons: "No food or entertainment and nickle and dimed on everything."
Cons: "I felt taken advantage of by the surcharges."
Pros: "Cheap prices"
Cons: "Being stalled on the tarmac for over an hour arriving to Denver. People missing connecting flights. Plane arriving late leaving from Denver to Seattle. No complimentary beverages."
Pros: "My bag was lost in my FIVE HOUR layover in Denver, and no one could tell me where it was for five days. I only tracked it down by stalking some Frontier employees on their lunch break in seatac. I will never fly frontier again. Money saved isn't even almost worth it"
Cons: "Will never fly frontier again. They skimp on everything and try to buckle and dime you."
Pros: "speed on check in, age and competent attitude of stewards(esses), clean passenger area."
Pros: "The staff was very friendly and boarding was efficient."
Cons: "Definitely a budget airline with hidden fees (ex: paying for an additional carry on, seat assignment, and checked bags). There are no inflight services either. You get what you pay for!"
Pros: "See above."
Cons: "Charging for carry ins makes me never want to fly frontier again"
Cons: "Trip had over 8 hours of delays."
Pros: "I DO NOT KNOW WHAT IS GOOD"
Cons: "Very very poor service"
Pros: "Cheap ticket"
Cons: "I felt nickle and dimes for everything"
Cons: "Both flights were delayed for 3 hours during my round trip. The service was great, but it was inconvenient to be late on both sides. Not upset, just a little sleepy!"
Cons: "I was very upset to learn that we had to pay for luggage when that was not mention ed on Kayak"
Pros: "Airbus jet was nice. Frontier credit card sign-up was offered."
Cons: "The fees for seat assignments and carry on luggage. Frontier also does not accept TSA Pre-check."
Cons: "delays with NO feedback"
Cons: "They nickle and dime you to death. They even charge you for soda!"
Pros: "Nothing, never use them again EVER"
Cons: "NOTHING0 ZILCH"
Pros: "Letting me in though I got a bit late to the gate, due to unexpectedly log TSA lined"
Pros: "In spite of the apparently hard-and-fast rule about exit row seats costing extra, a friendly and intelligent young man at the desk at the boarding gate made an exception for me. I am 6'4' tall and a retired firefighter, first responder, ambulance driver, and former EMT. Having a person well-trained for emergencies located in an exit row seat is a potential benefit for the airline as well as for a tall passenger. Your man made a good decision and I appreciated it greatly."
Cons: "I don't favor the large surcharge for exit row seats, especially after the plane is loaded and there are such seats remaining empty. I would suggest dropping the price at that point to $10 or $20 to fill the seats.At least you would make some extra $ instead of zero if no one feels they can afford the seat upgrade. You will gain many more loyal flyers."
Pros: "Frontier got me to my destination safely. That's it."
Cons: "EVERYTHING!!! Not enough ticket agents. Worst airline ever!!!!"
Cons: "I had a real problem with the prices for a "carry-on." The staff at the gate kept giving us different prices for our bags. I asked why a back pack that is twice the size of my brother-n-laws "carry-on" is free. They explained the "carry-on" had wheels and the back pack is a personal item like a purse. What??? Definition from Oxford dictionary, Carry-on: (of a bag or suitcase) suitable for taking onto an air craft as handheld luggage. I asked to speak to a manager and Nicole, the lead, very rudely explained if we didn't pay the fee we wouldn't be able to board the plane. My sister paid over $700 for round trip tickets for 2 people and was told she wouldn't be able to board the plane if she didn't pay for a small suitcase that had wheels. Luckily my sister went online to pay the "carry-on" fee. Online the fee was only $30 instead of the $60 fee your Frontier representative threatened my sister with. It was unbelievable. I will NEVER fly Frontier again."
Cons: "Paying for seat AND baggage is reason to fly Southwest."
Pros: "same as above"
Cons: "same as above"
Pros: "See cooment above"
Cons: "See comments above"
Cons: "All Frontier flights were cancelled for 2 days straight, therefore I had to book with another airline."
Cons: "Finding that getting a seat costs extra"
Airlines flying from Norfolk to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Norfolk to Washington
Masks required on board, masks provided on flights from Norfolk to Washington
Social distancing seating
Middle seats unavailable to book on flights from Norfolk to Washington
Testing for antibodies, testing for symptoms for flights from Norfolk to Washington
Waiving of change fees. Search flexible flights from Norfolk to Washington