Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Ethiopia
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ethiopia from North Carolina up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Cons: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
Pros: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Pros: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Cons: "More western food options, better selection of tv shows for entertainment"
Pros: "The crew"
Cons: "The seats were substantially more cramped than the other flight."
Pros: "All crew are so kind.Great services."
Pros: "Food was good"
Cons: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Pros: "Service, crew, seats, punctuality"
Cons: "Bad food, cold coffee and tea."
Pros: "Attentive and friendly service, good food, fairly spacious seat."
Cons: "Flying with ANA is awesome, the stewardesses are very nice!"
Pros: "A taste of Japan food."
Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Cons: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Pros: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Cons: "Deception at the time of booking"
Cons: "The business lounge in honolulu"
Cons: "Everything the whole team was great."
Pros: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Cons: "No problems."
Pros: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Cons: "Nothing to dislike."
Pros: "got cancelled"
Pros: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."
Pros: "Overall excellent"
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Pros: "Wonderful service"
Cons: "Food was on the very bland side"
Pros: "felt Agent's kind care of elder (me) at Airport. Thanks."
Cons: "Full of passengers. Code Share!?"
Pros: "Service in side."
Cons: "Air host listen on time"
Pros: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Cons: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
Cons: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Cons: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
Pros: "The stewardesses were always smiling and very engaging!"
Cons: "Breakfast option"
Cons: "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"
Cons: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Pros: "Good service."
Cons: "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."
Pros: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Cons: "Today's flight was delayed and set back arrival by twenty minutes."
Pros: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Pros: "Excellent in every way"
Pros: "The middle seats were seperated, so I had my own arm rests"
Pros: "On time, comfort, good food, good deal"
Pros: "clean seat and tray"
Cons: "poor movie selection. slow cleanup after meal (more than 1 hr)."
Pros: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Pros: "I like the whole experience overall I would definitely Fly ANA again"
Cons: "I like the whole experience overall"
Cons: "VGML food was not good. Needs significant changes"
Pros: "Everyone staff member was friendly and helpful. Dinner was great."
Cons: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
Pros: "The staff was polite and professional. We have no complaints at all."
Cons: "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
Cons: "Headset wasn't working propperly."
Pros: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Cons: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
Cons: "Again, it was a rough landing."
Pros: "Too narrow seats"
Cons: "The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks"
Pros: "Quick boarding, good choice of movies"
Cons: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
Pros: "On time. Efficient. Great crew."
Cons: "The sandwiches on the quick hop between abidjan and accra aren't that great."
Cons: "The food"
Pros: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Cons: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Cons: "Love Emirates - would fly it everywhere if I could!"
Cons: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"
Pros: "The crew was forgetful and would always pass by me when it was time to serve"
Cons: "I don't know, maybe it I took another carrier"
Pros: "Flight cancelled with extremely poor service from Emirates."
Pros: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"
Pros: "Early landing great service loads of legroom as am 6ft 5"
Cons: "there is a technical issue with the headset input and thus the entertainment system did not work."
Pros: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Cons: "Hotel with all meals provided."
Cons: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."
Pros: "Great business class seats with lay flat seats, attentive staff, great drinks, wine, food, recent movies and lots of choices."
Cons: "No separate pre-boarding area for business and first class. Beginning of boarding wasn't announced"
Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Pros: "I liked how professional and attentive the crew was."
Cons: "I don’t like that there is not and ovo-lacto vegetarian option available to people like me."
Cons: "The screen not working I feel very bored"
Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"
Pros: "Pleasant staff, good lounges"
Cons: "Way too far to travel on foot in Dubai to change planes"
Pros: "Hard working, friendly, and effective team. Your customer care is matchless!"
Cons: "I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better."
Cons: "option to provide some vegetable sandwich must be there for vegetarian people"
Pros: "The in flight entertainment is as good as ever."
Cons: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
Pros: "Business class product is phenomenal."
Cons: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
Pros: "Was upgraded to business class. Crew was incredible, food was incredible."
Cons: "Everything was perfect"
Pros: "The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service."
Pros: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Cons: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."
Pros: "Excellent service"
Pros: "Finally, a great airline with a direct flight from New York to Athens and very reasonable fares. I hope they keep it that way. Also, Newark is a much better airport to fly to and from than JFK."
Cons: "Crew was ok but could have been a little better, and the drinks selection could be improved."
Cons: "There was no vegetarian food."
Pros: "Flight was light and was comfortable"
Cons: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."
Pros: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
Cons: "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."
Pros: "crew very friendly"
Cons: "I have used Kayak many times but I am afraid I may not use it anymore. We booked tickets to India from Boston few months ago. We booked for Emirates. But we got the tickets issued through web jet. With the recent travel ban we wanted to reschedule our tickets. And then the whole problem unravelled. We called kayak to reschedule. Kayak team said its not their responsibility and forwarded me to Web jet. We called emirates directly but they said since we booked tickets via Web jet they will be able to help. So we called Web jet and they charged a hefty 250-300$ extra to what Emirates would have charged for difference in pay. They said its basically the processing fee. We were disappointed as the reason for postponing was not in our hands, and the fact that kayak passed the buck to Web jet in dealing with the issue. If we had bought our tickets directly from Emirates the process would have been very smooth."
Pros: "Selection of food, BIG toilets good service"
Cons: "The way the head phones was taken and the Blanket. It was rought."
Pros: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."
Cons: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."
Cons: "Leg space is very little.. Rest rooms were messy after a while."
Cons: "Baggage took close to 2 hours to get to baggage claim on return trip"
Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Cons: "The same comment as above."
Pros: "The crew had such outstanding service!! Looking forward to fly Emirates again."
Pros: "Economy seats still comfortable"
Cons: "Late boarding 20 mins"
Pros: "A lot of space under the seats, good food and beverage."
Cons: "I didn't like the fact that some passengers can get drunk during the flight and that they can drink as much alcohol as they can. On the road behind me there were three Arabic guys who were really loud, noisy and impolite during the whole flight. One of them was constantly punching my seat the whole flight and even when I asked him politely to stop he didn't. Instead, he smiled at my face. I told the stewardess about that, but she also didn't do anything. She continued bringing them beers. The floor under their feet was full of empty beer cans. They had at least 20 cans of beer, and after that some wine. I think you should put some restrictions on the allowed alcohol amount per passenger. Wifi is never working!"
Pros: "Food is great"
Cons: "Service is good"
Pros: "Food was good"
Cons: "Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot"
Pros: "Seat comfort."
Cons: "Food selection."
Cons: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."
Pros: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."
Pros: "The downstairs bathrooms were great: five roomy clean bathrooms, always one available. The crew was superb, professional, kind, capable. The entire trip was perfection. The timing of both flights, the airports, it was travel at its best. We love Lufthansa. We have tremendous confidence in them."
Cons: "The food was just okay. A better choice of wine and greater selection of spirits would be nice."
Pros: "The crew was amazing"
Pros: "Friendly crew, great food, comfy seats"
Pros: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Cons: "I think the process was too long in Lagos, but in London it was smooth."
Pros: "Nice crew"
Cons: "Not enough space to store at feet. Food was terrible - hot pockets - disgusting. Mystery beef stroganoff. Rude passengers pushing seats all the way back."
Pros: "Boarding was fast and the flight attendants were very helpfu"
Pros: "Everything especially the food and the friendly stewardesses!N"
Pros: "Air Canada is a great airline too"
Pros: "Merci pour gentillesse"
Pros: "Food was good. Flight attendants were good."
Cons: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Pros: "Nice crew, good entertainment, efficient flight"
Cons: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Pros: "Good food, service. Love that toilets are downstairs"
Cons: "New planes are smaller and more cramped"
Pros: "Easy. Clean. Friendly. Helpful with food allergies concerns."
Cons: "That we had to pay extra fee to reserve our seats"
Cons: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."
Pros: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Cons: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."
Cons: "This particular flight was delayed beyond reaching the next sep,so we have to rebook our flight threw Chicago in uncomfortable hurry."
Pros: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Cons: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."
Cons: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Cons: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."
Pros: "All good - flight, service all great!!!"
Pros: "Efficient checkin"
Pros: "Crew hospitality excellent"
Pros: "Great service and amenities!"
Pros: "Great crew service"
Pros: "Service, flight, everything was flawless. Departure and arrival ahead of time. Great staff. Congratulations to Lufthansa. Keep it up."
Cons: "I liked everything."
Pros: "On board crew was outstanding"
Cons: "The quality of food was substandard"
Pros: "it was on time and we arrived in one piece"
Cons: "the second leg from FRA to BUD entailed a massively disorganized, no queue control free for all to go through the boarding gates, all of which just led to an overcrowded bus.... which meandered through the airport to your jet on the tarmac.. they then allowed boarding from either rear or front of plane which of course lead to the throngs meeting in the middle and trying to squeeze past each other... horrible. Then... the checked bag did not make it to Budapest as they forgot to transfer it in FRA. so, yeah all in all it was a cheap flight and we got what we paid for."
Pros: "the crew was kind and helpful"
Cons: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"
Cons: "It wasn't Lufthansa"
Pros: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Pros: "The female flight attendants always look great."
Pros: "Food and overall service"
Cons: "comfortable Seat"
Cons: "Bathroom was at the back of the plane and the drink service was slow so I had top wait overt half an hour to use the bathroom; I was in row 4."
Pros: "Everyone is very very nice!"
Pros: "We try to fly Lufthansa when we go to Europe (2x a year). This trip we upgraded to more leg room in economy and what a difference! Everything else was the same, which has always been excellent. Munich Airport has great food and shopping. Lufthansa's service is truly impeccable, the airline staff were constantly walking up and down the aisles offering food and drink and comfort. Great end to a three week trip in Italy, Croatia, Slovenia and of course Germany!"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"
Pros: "The Crew was and professional and the flight was overall very comfy with great entertainment."
Cons: "The flight was delayed and due to this delay, my checked baggage did not make it onto my connecting flight to my final destination until 12 hours later. I know the airline can't control some of this but I had to go out and purchase clothing that I couldn't take in my carry on. Maybe they could've at least given me a little money towards this?"
Cons: "The gate printed on my ticket was not the gate the plane departed from. Not only was it not, but there was no announcement or warning this would happen. I only realized because 15 mins after the scheduled boarding time I went to find out what was going on. There should have been an announcement."
Pros: "Treated so very well, like a guest not a passenger."
Pros: "It was a nice, efficient flight"
Cons: "Guy at exchange should have said - All Lufthansa connections this way that way if a gate change had iccurred one didn't have to go thru security again..."
Pros: "Food was excellent. They served ginger ice cream, which was excellent. Overall, the flight was a good experience"
Pros: "Decent movie selection and a lot of food for economy class."
Cons: "The some flight attendants were very rude when my son who is 18 months wanted to walk the aisles. They even told me to take my seat when they were sitting themselves to eat, but we were not being noisy or bothering them. They would rather have the child sit in the seat and scream and cry, then be happier walking around mid-flight. Not much sympathy."
Cons: "I have never had a such an awful flight, it all started from the registration where i was told to pay for the overload of baggage eventhough my husbands ticket had not been cancelled and he was not with me, so I lost the pay for his ticket and extra money. It seems to be unfair and unreasonable taking extra money for the baggage in this situation. I have experienced the worst flight ever paying for the seat with extra space where it got very cold. The five blankets were offered with a pair of sox and I used them but it didn't help. The air condition was blowing very hard and eventually I have cought a cold. I strongly advise all potential customers of Lufthansa to stay away from seat number 27 on that plane."
Pros: "The personnel was very polite, smiling and helpful, the seats had plenty of room to stretch our legs, the food was pretty good for a 1.5h flight, the plane was very clean. Me and my mom are now Air Dolomiti fans!"
Cons: "Wifi. Cleaning out back pocket of seat"
Pros: "The crew was amazing and extremely professional. My seat was very comfortable. The food was very good and the portion size exceeded my expectations."
Pros: "Very nice crew"
Pros: "Not much."
Cons: "My baggage got lost. Don’t lose it."
Pros: "The new premiere plus was pretty nice and roomy with recliner feature and big personal screen. I'll try this again."
Cons: "Hate that you have to pay for a carry on in Basic Economy."
Pros: "All was perfect!"
Cons: "Overall, flawless"
Cons: "The breakfast could have been more substantial than just a muffin. But everything else was very good!"
Cons: "Serious delay, deplaned once and arrived 5 hours late with no real reasom."
Pros: "Quick and smooth"
Cons: "We were asked to be at the airport 8hrs ahead of time, so we arrived 3am. United desk workers arrived at 4am."
Cons: "I didnt like customer service at all"
Cons: "Pretty much everything I hated, starting from the time they charged me extra 100 bucks for second luggage which was mentioned as free both by kayak and Lufthansa to me, major breach of customer trust. Apart from that the crew was in general rude, didn't find the experience anywhere close to comfort"
Cons: "Poor food for the price"
Pros: "Easy boarding Good crew"
Cons: "Wi fi didn't function on my section of the plane"
Pros: "I slept most of the way"
Cons: "They were out of the crackers & cheese snack"
Cons: "I had a basic economy seat. Even though I had seat 7D I was zone 5 to board. Because I was basic I was not permitted to bring a bag. I wasn't able to check in. I had to go to the desk to prove I didnt have a bag to check. When I got on the plane because I was zone 5 there wasnt any space above for my personal item and the staff was rude and unhelpful. Never again."
Pros: "Everything ran smoothly and crew was very nice."
Pros: "Staff seemed efficient"
Cons: "Uncomfortable seats, long delay (due to weather)"
Pros: "Emergency seat spacing"
Pros: "Comfortable seats"
Cons: "Had to wait and check in at the counter rather than the kiosk due to having an economy ticket and they had to make sure I only had a personal item"
Pros: "The snacks that was given"
Cons: "There was a delay leaving and while we was in the air."
Pros: "The United agent's help on Saturday morning from Savannah was excellent."
Cons: "I checked in in advance of arriving at the airport, and the United personnel still made me use the kiosk, and the sit in a line for 40 minutes to drop my bag! Horrific Service!"
Pros: "Friendly service."
Pros: "First class was fine - nothing too special"
Pros: "the handicap assistance was marvelous! Very friendly bunch of people and I didn't have to worry about getting to my gate."
Cons: "internet/movies at a cost. I thought there were free movies, or so it seemed, but I could not figure it out. Would have made more sense for a little instruction for the free movie."
Pros: "On time. Service was good"
Cons: "delay too long"
Pros: "I like everything!!everyone was so nice that it makes you feel so welcome and that you're like in home!!!"
Pros: "Ifot like tga ser vive"
Pros: "Nice wifi, very comfortable and good crew"
Cons: "Food choices"
Pros: "New aircraft and smooth ride. Good attendants."
Cons: "My fright get canceled twice! So upset"
Pros: "The hospitality of the crew."
Cons: "The amount of snacks that were served."
Pros: "I had left the hospital a few hours before boarding and had to use a wheel chair. I was assisted onto the plane ad to my seat. The crew helped me when I needed to use the lavatory."
Pros: "Fast travel and easy boarding"
Cons: "Seating is uncomfortable and no free WiFi"
Pros: "fast boarding & exiting the aircraft."
Cons: "restroom smelled."
Pros: "Great price and comfortable seating. Also friendly staff"
Cons: "No complaints"
Pros: "Excelent services and good customer services"
Pros: "Everything went how it should."
Pros: "Good leg room. The snack was good - a waffle cookie. Crew was cheerful. Plane was clean."
Pros: "The service and that i could sleep"
Cons: "Gates where too far away in Newark"
Pros: "The plane was on time the crew was helpful and friendly"
Pros: "No drama. Everything on time. Crews were great."
Cons: "Seats cramped but I'm 6'7" so I should have put more effort into getting a bulkhead or emergency exit seat. My fault."
Pros: "On time"
Pros: "Friendlier attendance."
Pros: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
Cons: "Nothing else. All was well"
Cons: "Punctuality. Time is off the essence."
Cons: "It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness."
Pros: "Take off was quick, as well as deplaning"
Cons: "the little cornbread cake was pretty bad."
Cons: "Plane was very very old"
Cons: "The chicken was undercooked."
Cons: "Old aircraft rickety seats"
Cons: "Airport Addis Ababa is chaos."
Pros: "No problems"
Pros: "Seats small uncomfortable"
Cons: "Bigger seats."
Cons: "I was overbooked in Addis"
Pros: "Customer care was good"
Cons: "I suspect the problem of luggage started with Alitalia my first leg"
Pros: "The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover."
Cons: "Transportation from the aircraft to terminals."
Cons: "The delay was too much"
Cons: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."
Pros: "They are nice and friendly"
Cons: "Toilets should be cleaned often"
Pros: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Cons: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"
Pros: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Pros: "Staff very friendly"
Cons: "Bathroom cleanliness"
Cons: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
Pros: "Ethiopian beer, a first for me -- not bad."
Cons: "Where is the famous Ethiopian arabica coffee?"
Cons: "Did not provide special meal although I called ahead to request it."
Pros: "Served dinner"
Cons: "the seats however were quite tight and there was no electrical plug for charging."
Cons: "There was a deley of 3 and a half h"
Cons: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."
Pros: "you r best of the best"
Cons: "stoping in irland only"
Cons: "Please have a vegetarian option that does not contain cheese."
Pros: "Excellent chicken dish"
Cons: "There was a four hour delay for departure!"
Pros: "The take was very smooth."
Cons: "The seats did not recline & I had a back problem"
Pros: "It showed a decent tv show but the intercom kept interrupting"
Cons: "Delays leaving, delays arriving, the plane felt dirty"
Pros: "I need a refund what do I do for a credit?"
Cons: "not quite enough time with all the announcements to finish my movie."
Cons: "My luggage was lost"
Pros: "Friendly team."
Pros: "Very kind and attentive staff."
Pros: "On time."
Pros: "They need to make the seating more comfortable especially with such looong flights!"
Cons: "Ethiopia Airport is ruff. Needs bathrooms renovated and more places for waiting for flights the smoking lounge can be smelled through the hole airport"
Pros: "The plane on this part was not too bad."
Pros: "That they told me my bag would transfer and then it didn't...I loved that."
Cons: "After asking multiple times, I was reassured that my checked bag would go to my final destination. Yet my bag has still not been found."
Cons: "Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help."
Pros: "Very comfortable seats"
Pros: "It was really nice, comfortable"
Airlines flying from North Carolina to Ethiopia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Ethiopia
Masks required on board, masks provided on flights from North Carolina to Ethiopia
Social distancing seating
Middle seats unavailable to book on flights from North Carolina to Ethiopia
Testing for antibodies, testing for symptoms for flights from North Carolina to Ethiopia
Waiving of change fees. Search flexible flights from North Carolina to Ethiopia