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Pros: "Crew as great and very accommodating."
Cons: "I responded to an emergency during flight descent. The crew was great but EMS did not pay any attention to me when trying to report off. I had important patient information and they didn’t listen well. I am a trained emergency and cardiac care nurse for the heart attack team, disappointed in EMS."

Pros: "Everything"
Cons: "Nothing"

Cons: "comunication with the custumer"

Cons: "Blue chips were not available! I really love them"

Pros: "yes is beautiful"
Cons: "excellent"

Pros: "Seat was comfortable"

Cons: "Food options"

Pros: "Boarding was seamless opposed to having a 40 min delay."
Cons: "Leaving at the scheduled time."

Pros: "Yes"

Pros: "I like the ear plugs and face mask."

Pros: "The air hostress were wonderful :)"

Cons: "Information on delays, accurate information on where our bags were, offer to help short missed connections"

Pros: "Professional & on time"
Cons: "They needed to run the air conditioning more during boarding. It was hot & smelly."

Pros: "Cleo, our fly attendees made us feel right at home!"

Pros: "Everything was organized"

Cons: "Double verification at JFK due to booking via agent. They stopped the travelers for dou le verification which they have verified all the douments double time"

Pros: "seat comfortable"
Cons: "food"

Pros: "Service was awesome, 100% recommended"

Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."

Pros: "Boarding and on time departure"
Cons: "Nothing"

Pros: "All attention"
Cons: "No comment"

Pros: "Best company ever"

Pros: "Ride was great"
Cons: "Had to pay for earphone"

Cons: "The Black guy service is not good"

Cons: "None"

Cons: "No hot beverages available."

Pros: "I love it"
Cons: "No food"

Pros: "Clean plane"
Cons: "Took 3+ hours to get in the plane"

Pros: "Staff was professional. I had legroom too!"
Cons: "Nothing"

Pros: "Plane was on time, clean and we arrived in NY early."
Cons: "Pls add NA Option to grade as didn’t view entertainment or have a snack."

Cons: "Bumpy ride"

Cons: "The 3 hours delay"

Pros: "Crew was professional and nice."
Cons: "They had to check my carry on even though it was so small. Instead of checking tiny carry on, why not check larger and heavier carry one. That matter upset me because I specifically had placed everything that is fragile in that carry on because I get to take it with me so I can be careful with it and it ended up thrown with the rest of the bags."

Pros: "The efficiency and helpful staff was just great."

Pros: "The food was good"
Cons: "No comment"

Pros: "Best crew and flight experiance I have had flying in the CONUS in years!"
Cons: "Itwas too short and I could not enjoy it longer!"

Pros: "Service"
Cons: "That you can't turn off the movie"

Pros: "Good experience. Staff were friendly, efficient, and professional."
Cons: "N/A"

Pros: "i liked the seats and legroom"

Pros: "Plenty of legroom and I love the fact that I can check a bag for free. In fact, I had much more legroom on my Jet Blue flight than I did on my American flight from JFK to FCO!!!"

Cons: "Flight was delayed due to waiting for a crew, so we missed our connection in JFK and had to spend the night in JFK (or would've had to spend the night in RDU). Jet Blue does not help pay for hotels, even when the delay is their fault."

Cons: "SFO organization and signs"

Cons: "My bag got damaged"

Pros: "We pulled out a few min early and arrived 40 min early! Was great. Very smooth trip. Wifi very good compared to other airlines."
Cons: "A woman at the gate made me check my bag even though I know it fits in the overhead compartment because I do it all the time. We landed late and I had planned on not having to wait for luggage, so this was disappointing."

Pros: "Efficiency"
Cons: "No free headsets"

Pros: "Positive crew! Comfortable seating. I wish this is the plane that took me to Colombia. Crew is attentive and you don't get no for an answer. Also the television is very nice"

Pros: "1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning)."
Cons: "1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC."

Pros: "Very Roomy"

Pros: "Nothing"
Cons: "They canceled my flight"

Cons: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."

Pros: "Slept the whole way. Served wine."

Pros: "Seat was comfortable, boarding was good"
Cons: "WiFi didn’t work, my tv didn’t work either"

Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Cons: "Seat wasn't comfortable"

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Pros: "No delays. Easy boarding."

Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."

Pros: "N/a"
Cons: "Explain why there’s over a 2 hour delay"

Cons: "Faster lines at check-in. More courteous security personnel"

Cons: "Our itinerary was canceled"

Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Cons: "N/A"

Pros: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."

Cons: "-"

Pros: "Nothing"
Cons: "The fact that I couldn't change flights on the day of travel"

Pros: "How professional everyone was"
Cons: "Everything was good"

Pros: "Seating was very nice and a free move was a plus"
Cons: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."

Pros: "Late. Poor communication. Crying kids"

Cons: "No Gluten free option"

Pros: "We took off, flew and landed without incident. Crew was polite."
Cons: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"

Pros: "I loved the check-in reminders, up-to-date flight info, and overall friendliness and helpfulness of the attendants."

Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."

Cons: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Pros: "Always a good experience with Delta! They’re the best!"

Pros: "On Tim and friendly"

Pros: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Cons: "Nice sercixe and crew and generous with snacks and water"

Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Cons: "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."

Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Pros: "The staff was was very accommodating to myself and my 19 month old daughter"

Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"

Pros: "Awful"

Pros: "They are very professional"
Cons: "I luv it"

Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Pros: "Everything was great. Staff were friendly and courteous, I only had one problem but even that was solved and I was taken care of."
Cons: "The only thing I didn't like was that wires got crossed and now I don't have my luggage because my check in agent from the start of my journey didn't send it to the right place."

Cons: "Missed connection"

Cons: "Flight was completely full and I was seated next to someone who required TWO seat belt extenders! I was so uncomfortable, they were sitting on top of me, couldn't even put down the arm rest. The flight attendant said there was nothing they could do."

Pros: "Customer service very courteous and friendly."

Pros: "on time. easy no issues"

Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"

Cons: "That I missed my son graduating from the Air Force"

Pros: "Everything else good."
Cons: "N/A"

Cons: "I had to take different flights due to the delays."

Pros: "Everything"
Cons: "No complaints"

Cons: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Cons: "Too freakin cold."

Pros: "Seat extremely comfortable."
Cons: "We sat waiting a few minutes after everyone was onboard."

Cons: "On time departure. Meal service."

Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"

Pros: "Nothing"
Cons: "Landing, temperature, passengers"

Cons: "Stewardess very rude"

Cons: "Seamless."

Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Pros: "Easy check in and Boarding"

Cons: "Poor food choices for vegetarians"

Pros: "The movie selection was great!"

Cons: "Delayed for about 45 mins"

Pros: "Quick boarding, on time departure and early arrival. No waiting for a gate at LGA upon arrival - excellent."

Pros: "movie."
Cons: "a little loud in the cabin."

Pros: "Being able to board early due to husband's disability."
Cons: "Only being provided a warm cup of water. Paid extra $$ for seating with no other liberties provided."

Pros: "good price."
Cons: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."

Pros: "On time"
Cons: "Very cold on board"

Pros: "On time take off"

Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"

Pros: "On time, no issues, friendly and professional staff."

Pros: "smooth disembarking"
Cons: "30 mins delay"

Cons: "Everything was great."

Pros: "Slick boarding"
Cons: "No movies on way out."

Pros: "On time departure/early arrival"
Cons: "Boarding g process a bit chaotic"

Pros: "Everything"

Cons: "No gluten free snacks"

Pros: "Allthough is was I bird strike, y'all handled the delay good."

Cons: "I have no made it to New York yet."

Pros: "Efficiency and price"

Pros: "Very professional and friendly."
Cons: "N/A"

Cons: "Refer to above. Both flights were horrible."

Cons: "Everyone excellent"

Pros: "boarding was in time, and comfort."
Cons: "comfort was very good"

Pros: "Everything"
Cons: "No dislikes"

Cons: "Not flying."

Pros: "On time"

Cons: "No refreshments"

Pros: "On time"

Cons: "Had to fly to JFK instead of LGA. so inconvenient"

Pros: "Overall smooth trip and congenial staff."
Cons: "This is coming from a western audience but there could have been more entertainment options."

Cons: "Always a problem with these guys"

Pros: "Everything!"

Pros: "Staff was pleasant"

Pros: "Safe trip"
Cons: "I froze the entire time"

Pros: "EVERYTHING"
Cons: "EVERYTHING"

Pros: "The price"
Cons: "Never offered any of the food they were walking by with. Only 1st class got everything"

Pros: "Service, comfort, timeliness."
Cons: "Food was marginal, especially the chicken in the salad, which was petrified."

Pros: "Prompt boarding, checked our carryons for free"
Cons: "Air up too high like a refrigerator"

Cons: "No movies, no headphones, no wet wipes. Not your fault, but i missed my connections."

Cons: "Delays are always bad point"

Pros: "The crew was incredible. The flight was 4 hours late."

Pros: "Very nice crew"

Pros: "Flight delayed for over an hour Only served water Sodas on demand"
Cons: "Staying on time"

Pros: "Generally flight was ok."
Cons: "Food was not too much. Probably men was hungry, for me it did not taste good."

Cons: "Hate that you have to pay for a carry on in Basic Economy."

Cons: "Clean"

Cons: "Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move."

Cons: "Up graded seat but didn't get to board till last."

Pros: "On time!"

Pros: "Delayed for two hours asked three tunes if I would make my other flight and no attempt to help me just was given a I don’t know response!"
Cons: "That the staff wasn’t willing to help make an informed decision!"

Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."

Cons: "We were asked to be at the airport 8hrs ahead of time, so we arrived 3am. United desk workers arrived at 4am."

Cons: "Pretty much everything I hated, starting from the time they charged me extra 100 bucks for second luggage which was mentioned as free both by kayak and Lufthansa to me, major breach of customer trust. Apart from that the crew was in general rude, didn't find the experience anywhere close to comfort"

Pros: "The flight was nice crew was nice"
Cons: "The fact it took three calls to get chair to the gate my knees and back is not good.. Some places on a flight the airline took one call few min chair was there this was the longest I had to wait and get someone to call and call"

Pros: "Advance boarding for veterans"
Cons: "Multiple delays on departure due to traffic."

Cons: "I had a basic economy seat. Even though I had seat 7D I was zone 5 to board. Because I was basic I was not permitted to bring a bag. I wasn't able to check in. I had to go to the desk to prove I didnt have a bag to check. When I got on the plane because I was zone 5 there wasnt any space above for my personal item and the staff was rude and unhelpful. Never again."

Pros: "The plane was clean, airy, comfortable, and not overbooked. The flight attendants treated me very well. Boarding was easy and the gate agent was extra pleasant."
Cons: "The flight attendants were downright rude to some of the other passengers, the ticketing agent had a nasty attitude and made for a very poor "first contact" experience with the airline. The front desk agents at the United Club in EWR were aggressively officious with a lot of the guests that day as well. Overall, customer service was very poor, even though the attendant on the flight were quite nice to me and gave me great service."

Pros: "Left the gate one minute early, sat on the tarmac for 20 minutes, arrived 10 minutes early."
Cons: "N/A"

Pros: "Nothing"
Cons: "Flight was cancelled, customer service was useless."

Pros: "We liked the fact that George and Amanda were so very nice helping us when our flight was so late that we might miss our connecting flight. They assisted us getting seats on another carrier."
Cons: "We didn't like that they kept changing the times we might be departing. One minute it's an hour, the next it's 2. No consistency."

Pros: "Staff seemed efficient"
Cons: "Uncomfortable seats, long delay (due to weather)"

Pros: "Crew friendly"
Cons: "Flight delayed don't like the fact that sleeping in the airport don't accommodate hotel for passenger"

Pros: "Comfortable seats"
Cons: "Had to wait and check in at the counter rather than the kiosk due to having an economy ticket and they had to make sure I only had a personal item"

Pros: "The United agent's help on Saturday morning from Savannah was excellent."

Pros: "Thankful for safe landing , staff was fine."
Cons: "Flight was delayed, plan was leaking something that was discovered when we were taxiing from gate. 1hr 10 min delay"

Pros: "First class was fine - nothing too special"

Pros: "On time. Service was good"

Pros: "It's good flight, get on time"

Pros: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."
Cons: "I was starving and literally dehydrated. I was so thirsty."

Pros: ".."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"

Pros: "Flight was nearly three hours late taking off"

Pros: "The way home"
Cons: "The way to NC. Flight attendant rude."

Cons: "My fright get canceled twice! So upset"

Pros: "It was quicker than expected."
Cons: "The staff was somewhat rude to other passengers when boarding."

Pros: "Nice and quiet for an early morning flight. Just wish the tv was free the whole time since it was such a short flight it wasn't worth the $$$"

Cons: "Flight cancelled. No accommodations provided"

Pros: "fast boarding & exiting the aircraft."
Cons: "restroom smelled."

Pros: "Excelent services and good customer services"

Pros: "Everything went how it should."
Cons: "N/A"

Pros: "Can't usually go wrong, 1st flight of the day!"

Pros: "this flight was only an hour long but it was enjoyable. made it home earlier which is always great. I like having only two seats on each side rather than 3."
Cons: "as short as the flight was, there were a few disturbances. first, the two kids behind me were off the wall. it wasn't a baby crying, they had to be 5 and 7 just screaming and being so loud when their parents just laughed. at 8pm It would have been nice for a crew to quiet them down. second, there was a disturbance by a woman who had to be escorted off the plane which caused us to sit not knowing anything going on for the extra 20 minutes on the runway. I'm so glad they got her off for our safety but we were in the dark about the situation. And United, you need to up your snacks."

Pros: "All was very good"
Cons: ". Before boarding they said flight was full and there wouldn't be enough room in overhead compartment, so I checked in my carry all. After landing I expected to pick it up as we exited the plane and was told it was on the carousel ."

Pros: "The service and that i could sleep"
Cons: "Gates where too far away in Newark"

Pros: "The plane was on time the crew was helpful and friendly"

Pros: "On time"

Pros: "Very satisfied."

Cons: "The area around me was very dirty. Made me a bit uncomfortable"

Pros: "Nice Flight Crew"
Cons: "There was no leg room what so ever! I am 6 foot tall and around 275 pounds. The seats were made for children, not made for an adult. My seat was so uncomfortable my legs actually went numb, mainly for the fact that I couldn’t move because of how tight the seats were. I have flown many times and this was by far the most uncomfortable flight ever! I will never fly again if this is how planes are going to be."

Pros: "After having worked Monday 10 am until 7 pm AND then10 pm to4 am i was exhausted boarding a 6:50 am flight. Needless to say i was asleep before we left the runway. No-one bothered me, and I slept the entire flight. Didn't wake up until we landed in Newark and the tires hit the runway. Thanks United!! I'll def be utilizing your airlines again!!"

Pros: "Plane was very clean and seats were comfy"
Cons: "Flight was delayed and no snacks were handed out."

Cons: "No me gusto nada"

Cons: "No complaints"

Pros: "Fast and easy"
Cons: "Nothing"

Pros: "Crews were good"
Cons: "Restroom smells awlful"

Pros: "Complimentary something! Entertainment options would be nice."
Cons: "No complimentary anything! No entertainment:("

Cons: "N/A"

Cons: "Boarding"

Cons: "Frontier airlines should not be in business"

Pros: "Rather have cost of bags figured into ticket....$45 extra for carry on is a bit too much and didn't make the trip worth anything special!"

Cons: "It was an hour late"

Cons: "WE had a last minute emergency and didn't go."

Pros: "I would like cree carry on"
Cons: "There is nO free carry on"

Cons: "Uncomfortable"

Cons: "Soft drinks are not free,"

Cons: "carry-on $30?! check in luggage $40?! ridiculous."

Pros: "My seating upfront amazing , baggage claim was easy"
Cons: "Nothing"

Pros: "Cheap"

Cons: "No es posible que haya atrasos en los vuelos"

Pros: "The plane was clean and the attendants very nice"
Cons: "We waited on the tarmac in Denver for a gate from almost 45 minutes. We waited for 1.5 hours for our luggage to reach the baggage claim area."

Pros: "I don't like the policy"
Cons: "They service suck I don't think they should be in business"

Pros: "service"

Cons: "They lost my baggage..."

Pros: "Fast and cheap"

Cons: "All was well"

Cons: "Ala cart pricing, the sales pitch of the Frontier credit card."

Pros: "Nothing"
Cons: "Everything"

Cons: "Not enough staff in the boarding area to ask about luggage etc"

Pros: "Everyone was very friendly"
Cons: "Cokes, sprites etc should be free"

Pros: "Everything"

Pros: "I like nothing"

Pros: "Nothing"
Cons: "EVERYTHING"

Pros: "Cost"
Cons: "Delayed Boarding"

Cons: "Prices to high"

Pros: "Nothing."
Cons: "Everything"

Cons: "Charge for cabin lugguage and soft drinks"

Pros: "Nothing"
Cons: "The 4hr delay that wasn't told until post check in. I was forced to rent a car and made it faster than the plane."

Pros: "Pretty much nothing."
Cons: "It was delayed 2 and a half hours. Bags cost a fortune. It was terribly uncomfortable."

Cons: "Delays are terrible"

Pros: "Boarded quickly"
Cons: "Boarded quickly to sit forever. We taxied in Chicago for 30 min..."

Pros: "I dont like frontier. suitcase is 10-50$ extra. Don't offers food even water"

Cons: "Yess"

Cons: "Mandatory baggage charges are such a ripoff. I could have gone on delta and added miles, thought I was getting a deal. My ticket was $60 extra because of the mandatory carry on fees."

Cons: "the same as above"

Cons: "Had to pay for snacks so I did not get any."

Pros: "No problems went very well"
Cons: "Nothing bad to say"

Pros: "Quick and easy boarding and security"
Cons: "It cost $20 extra for a crappy seat and more for a normal seat and $30 extra to take my single carry on. It would have been more honest to tell people these costs up front to allow prices to be properly compared."

Pros: "Nothing."
Cons: "Fees for bags. Paid beverages No entertainment (tv's)"

Pros: "Bad service bad Airlines not comfortable... they charge $4 0 for carry on"

Cons: "The seat was back breaking. The service was horrible, very few options of food."

Pros: "For a delay of the wheel chair driver I lost my fly Vegas Miami. They give me another fly with stop in Chicago. That wasn't a problem for me, when I arrive to Miami 4 hour later my luggage wasn't there because was delivered in the original fly. When I went to Frontier desk in Miami looking for a north where I can get my luggage the two frontier employee don't help me in anything. The answer was: I have to dispatch two more fly and when we finish probably 4 hour later I can help you. I told him I was in Vegas siunce 9 pm last day and frontier was the responsible I lost my fly last night. The said sorry but they can do anything. A"
Cons: "Frontier most gave more employee working on desk. Also, the employee of Miami most be more polite and professional"