Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Sarasota
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Scores according to KAYAK customer reviews
Pros: "Good! No complaints, no suggestions."
Cons: "We read in the Delta onboard magazine about Delta’s commitment to women. Yet Delta coverups a rape by one male employee against a recent immigrant in a Delta vehicle. What say you?"
Pros: "Crew very helpful and accommodating."
Cons: "The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances."
Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."
Cons: "We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal"
Cons: "delays, delays yuck"
Cons: "Delayed 4 hours"
Pros: "Yes, . Amazing crew Seat was comfortable."
Pros: "Great experience!"
Cons: "Couldn't have been better"
Pros: "Nothing spectacular."
Cons: "The headrests won’t stay up. And it’s hot."
Pros: "Didn’t like security. They were rude"
Pros: "Flight left on time"
Cons: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Cons: "There was a dog barking the entire time that disturbed everyone."
Pros: "Good snacks"
Cons: "Itinerary was changed from the one that was booked. Flight was preponed by 2hours."
Pros: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."
Pros: "See Below.. Inflight WiFi Entertainment Options"
Cons: "Flight was delayed hour due to missing crew. Boarding involved a bus taking to stairs-only-access tiny plane, in pouring down rain. Grumpy flight attendant. All Carryons taken. Ran out of snacks and beverage service."
Pros: "Entertainment on board"
Cons: "No service, very hard landing - many screams"
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Pros: "Helpful staff"
Cons: "I didn’t have anything negative to report regarding this flight."
Pros: "All was good."
Cons: "Screen went out after an announcement. I told the attendant but lost the screen for the rest of the flight. Slow to load and unload."
Cons: "Noise in cabin unable to sleep"
Pros: "Fast easy on time"
Pros: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Cons: "I liked everything"
Cons: "It was perfect, left on time, arrived early!!,"
Pros: "Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!"
Pros: "Was switched to United airlines by delta due to plane issues. Houston to Laf"
Pros: "The Captain greeted each guest both on and off the plane !!"
Cons: "The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream."
Pros: "my seat did not recline so i was very uncomfortable."
Pros: "Too crowded overhead storage got filled right away. Had to place my bag under seat. Could not extend my legs."
Pros: "As usual"
Cons: "Landing was a bit rough"
Cons: "Horribly uncomfortable on plane! Need more room!"
Cons: "Too many turbulences !!!"
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Cons: "Flight was canceled due to weather. Was told I could get reimbursed for a rental to drive from ATL to SAV. When I went back to Delta after getting home to Savannah, was told there is no reimbursement for car rentals."
Pros: "What an easy flight. Run very well!"
Cons: "The crew seemed a bit tired, but it’s the season"
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Pros: "Crew very cheerful and friendly"
Cons: "Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is."
Pros: "The most humorous and professional flight attendants that I can remember on any flight. The ladies were friendly and efficient, but th male attendants were the same, but quite humorous! And at ten o'clock at night, after a long day, that made the flight relaxing and "fun.""
Cons: "Nothing, great ride!"
Pros: "Boarding went well, departed on time and arrived pretty much on time."
Cons: "My entertainment system didn't work. I brought it to the attention of a flight attendant since all the attendant lights weren't". So they were having a glitch I the system. He said he had them reset mine. Hee must have furthermore until they did the beverages. They tried twice, nothing worked. No movies, no audio, no light. Nothing done, no compensation. NYC to Seattle, a long flight tho not even read my magazines."
Cons: "I was not able to use this flight from Dallas because of the Hurricane Irma's impending closure of Sarasota. So I had to purchase a one way, First Class ticket from Dallas to Tampa so that I could get home before the hurricane hit. However, the flight from Dallas to Tampa via Atlanta was excellent in all the above. Now, I have to figure out how to get credit for the unused portion of the DFW-ATL-SRQ! Any suggestions? FR. JOE CONNOLLY"
Cons: "I'm a frequent flier and was treated poorly, seated in the last seat and last row despite paying more than $1,000 on ticket. Awful."
Pros: "Staff was frIendly."
Cons: "One of my bags went to Santa Fe"
Pros: "Attention to detail, truly caring for the passengers and a nice smile."
Cons: "Everything was first class and there was nothing that was actually decided that was not received."
Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Cons: "The hard landing did not inspire confidence."
Pros: "The crew was amazing and we arrived early! It was the perfect flight!"
Cons: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."
Pros: "Yes the crow was good"
Cons: "The wifi should be free to use without paying for it"
Pros: "Good friendly and efficient crew"
Cons: "Boarding process was poorly executed so 3 and 8 were called simultaneously"
Pros: "Loved the individual monitors"
Cons: "The experience was excellent."
Cons: "The crew was so rude"
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Pros: "The crew was great"
Cons: "The chairs are hard and no lumbar support"
Cons: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"
Cons: "Could have been better without mechanical issues, delay."
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "It was standard AA service"
Cons: "After flying in Delta Comfort+, American’s forward economy section is just nothing."
Pros: "Crew seemed friendly and considerate"
Cons: "Flight from SLT was delayed by weather, so our flight left almost one hour late."
Pros: "Well the flight was cancelled due mechanical issues. Didn't receive any compensation. Hopfully leaving a day later"
Pros: "Plane was new"
Cons: "Extremely cramped, surly flight attendants, and terrible food."
Pros: "I’m home"
Cons: "Ran almost an hour late with. I explanation of why. No seat power - first class had mediocre seats. No foot rests and not very comfortable"
Cons: "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Cons: "Poor comfort"
Pros: "Crew was amazing"
Cons: "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."
Cons: "Seemed disorganized getting on"
Pros: "Convenient departure time originally"
Cons: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"
Pros: "The only positive thing is that we got to our destination."
Cons: "Horrible seats, no entertainment, the crew appeared as if it was their first flight."
Cons: "It’s an absurd to pay so dearly on airline tickets is not to have a booster snack, and no blanket, that’s very cold!"
Pros: "Great service!!!"
Cons: "I couldn’t finish the free in air entertainment. My flight was to short. :)"
Cons: "It’s a shame the larger airlines are eating up the smaller!"
Pros: "The plane was far more comfortable than the one we flew on from Boston to Rome."
Pros: "Efficient flight with friendly staff."
Pros: "Overall smooth. No delays. No major roadblocks."
Cons: "There was some type of leak above my seat that would periodically drip on me."
Pros: "Excellent check in and access to plane food and entertainment great"
Cons: "Bed seat too short for a 6 ft 3 in guy made for an uncomfortable night"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "For an inflated price, I was able to get decent leg room. The flight was on time."
Cons: "Seat comfort was minimal. Gets worse year after year. Fewer comforts & perks for the same price."
Cons: "3 hours stuck on the tarmac before giving up on repairs and switching aircraft"
Pros: "Good service and excellent crew"
Cons: "Food choice are few by the time they reach the back of the plane."
Cons: "They didn't even get me to Sarasota, they flew me into Tampa."
Cons: "The flight was cancelled, there is nothing to rate except the inconvenience it caused me and my fiancee who were traveling back home for a business meeting."
Pros: "Great flight on time for a change! Landing was flawless on the way back although delayed a few minutes"
Cons: "Mosquitos in Cuba!"
Pros: "Good Airplane"
Cons: "Delays and baggage delayed"
Pros: "I like everything nice flight thank you"
Pros: "The plane was clean and the crew was ecxellent"
Cons: "Very skimpy on room in and around eat. Aisle very narrow."
Pros: "All went well with the exception the crew was late"
Cons: "Crew was late"
Cons: "The cabin crew were quite unpleasant. Seats are terribly crowded and uncomfortable"
Pros: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Cons: "No entertainment, food selection very limited."
Pros: "plane was entirely too small for any hope of comfort will advise friends not to book a flight that includes American eagle, and will not use American in the future if I can avoid it."
Pros: "On time. Quick boarding."
Cons: "The flight attendant continued to serve alcohol to passengers (employees of TomKats catering - they screamed it throughout the flight) that were drunk and belligerent. Her poor judgement, and their complete lack of control, made the flight miserable."
Cons: "Didn't like the way the flight attendant attitude was to me. No politeness what so ever. Turbulence was scary, from the hurricane coming in. And they no complimentary drinks or snack because we landed go quickly. It makes no sense to even have an in service flight with it only being 45 min fight."
Pros: "Good job"
Pros: "Crew good. Good tv/ movie choices."
Cons: "Late check in and takeoff because cleaning crew didn’t show up on time. Late landing because plane below was cleared to take off late. Didn’t receive instructional video until after takeoff because TVs wouldn’t work at first. Uncomfortable seating."
Cons: "Flight was delayed, long lines (2 hrs) to get info. People on the phone at times were blaming other airlines saying there isn't anything they can do. Did help to get hotel or taxi after being in the airport for 12 hrs in line. And couldn't get us on a flight to our destination until 2 days later...."
Pros: "Hearing progress and warnings of turbulence ahead, everything else great - flight attendants especially."
Pros: "The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!"
Cons: "I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?"
Pros: "Great cabin attendant!"
Cons: "Air conditioning on my feet got old."
Cons: "What didn’t I like? The 3 hr delay? Getting told it was air traffic control problem and then it was mechanical delay? The moody customer service person? The terrible food? Every time I take United I say it’s it’s the last time so it’s my fault for choosing United again. But they are happy to take my money and nickel and dime customers for every last thing."
Pros: "Gate manager allowed us to board flight, even when it appeared that boarding had closed. So we did.not miss the flight!"
Cons: "Online check-in process kept giving us error message, so took.a phone call and several attempts to complete the process."
Cons: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."
Pros: "Comfortable seat"
Cons: "Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting."
Pros: "Nothing unusual every was smooth"
Cons: "Not applicable"
Pros: "Quick boarding"
Cons: "No plane peanuts"
Cons: "The seats were really uncomfortable and the pull down table was really dirty. I didn't use it because it was dirty with miscellaneous substances."
Cons: "Lost my luggage, ruining my trip."
Pros: "The main reason why I even flew United is that I was desperate to get my destination that day and they had the cheapest flight. It helped that the Customer Service Representative ( Liz at MCO) was extremely helpful and understanding of my situation. My experience with Liz has changed my outlook on the company. There are still humans beings working in United Airlines!"
Cons: "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."
Cons: "Room for sitting."
Cons: "united seats are way too small."
Pros: "The new planes have more leg room for comfort! Easy on and off the flight"
Cons: "Entertainment at a price. Should include a movie or two for free"
Pros: "Short flights"
Cons: "Mechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight to see if they could hold the door for me, he said you got 10 mins go. I run 30 gates and the door just closed. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and wMechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight to see if they could hold the door for me, he said you got 10 mins go. I run 30 gates and the door just closed. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and went home......ent home......"
Pros: "Crew was nice, very large plane and they were attentive to everyone."
Cons: "No tv's on headrest."
Cons: "They might as well have thrown us in a car trunk the crew was very unaccommodating they didn't really care about us and the room legroom is ridiculously smal. On the connecting flight, the last flight the plane was two thirds empty and the crew made us sit in our assigned seats, crammed together telling us that if we want to sit in a seat with more legroom we have to pay $180"
Cons: "No one could get their story straight and actually lied! I was sent a text (I was already at the airport) that the flight would be delayed due to "aircraft maintenance". Not true in the least bit. Then when we finally landed in Denver (nearly every person on that flight missed their connecting flights) we were told the system said the delay was "due to weather". Another lie. Then they announced there would be gate agents to meet us when we got off the plane to assist with connecting flights. First gate agent said "I have no information you have to go to gate 56". The person at gate 56 said "I don't open for another 15 minutes so you have to go to gate 39"! The real story? They made us change gates 5 times in Fargo! The gate attendant was using the "F-bomb"! It wasn't aircraft maintenance or the weather. They couldn't get the walkway to work! In the end, we still left from the original gate and had to walk outside on the tarmac to board the plane. Why didn't they just opt for that to begin with and avoid all the missed flights? My measly voucher isn't nearly enough compensation and if United ever expects me to fly with them again I am expecting a full refund (as other passengers received- I witnessed the manager in Denver authorize a full refund for another passenger but only offered me $50)"
Pros: "The staff and crew were great."
Cons: "I flew round trip to Bangkok from Chicago last year for $460. Why does one way from Fargo N.D. To Green Bay, WI cost $480?! My flight said it was late on the screen (6:40) but actually flew on time. I think a kid missed his flight because of it. My connecting flight in Chicago was way too tight because of a LONG delay waiting to unboard. Had to run, yes run through ORD to get to terminal 2 from 1 within minutes to catch my flight. It was too stressfu and expensive."
Cons: "Speed of boarding, no hassle with carry on bags"
Pros: "On time and friendly"
Pros: "Love the entertainment with Direct TV, worked great"
Cons: "More food options please. Also wifi didn't work at all during flight."
Cons: "I got the wrong seats. I paid for economy plus and requested an aisle and middle seat and ended up with a middle seat and window seat. Horrible customer service from United in Mexico. They did absolutely nothing to accommodate their mistake. United Airlines is awful."
Pros: "The plane was only half full -- plenty of room!"
Cons: "Turbulence (not your fault)."
Pros: "The person sitting next to me...that were pleasant."
Cons: "That when I explained being hearing impaired the boarding attendant said my carry on needed to be checked. I didn't understand her and proceeded to the loading blank. Then when boarding the attendant informed me. I explained I checked my bag in the airport compartment tester and it was fine. I also asked the attendant at the counter. She confirmed it was fine. Still smiling until the snack pretzels were passed out. When I didn't hear the attendant's question, in spite of telling her I was hearing impaired, she threw her hand up rudely and just continued on to other customers. When boarding I watched orhers board with the same size bag as mine, and wondered if telling someone you can't hear gives them the right to inform you at the gate that your bag needs to be checked?"
Pros: "Pleasant crew. They made up for the late incoming flight by pushing on the loading process. Hey, our bags made it all the way from Albania to Atlanta!"
Cons: "Talk about uncomfortable? Even my petite wife barely fit the A320. It really is bad. And food? What food? How about something slightly more than pretzels?"
Pros: "Everything was fine. Little tight in economy plus for an extra 76 dollars. Other than that good flight good crew and the entertainment worked on this one finally."
Pros: "Flight was early and smooth"
Cons: "Stewardess acted like she hated her job."
Pros: "Great flight for the price"
Cons: "Lines, delays, at least the agent I called while in line was helpful."
Cons: "Overbooked both my flights and I was a last minute addition to the first flight."
Pros: "Polite good seats good service"
Cons: "Left 30 minutes late"
Pros: "Long day flying already. Many flights to CLE were delayed, but ours was cancelled. The staff was kind enough to get my mom a seat on another flight that day, which was good as she was out of medication after traveling two weeks. 3 of us had to fly standby. The staff said we would automatically be added to the next flight's standby list if we ddin't make it. That was bad information - it didn't happen."
Cons: "Disapointed with the service and lack of accommodation after our flight was cancelled."
Cons: "The flight was very hot and uncomfortable!"
Pros: "Everyone was friendly from checking in to the flight attendants"
Pros: "The flight attendant worked very hard to keep everyone satisfied as she found seats together for a family of three small children and mother just as the passengers were settling in."
Cons: "The seating is very tight and uncomfortable in this plane."
Pros: "The crew was very friendly and boarding on and off the plane was very easy"
Cons: "The seats were extremely uncomfortably. We had a nearly 6 hour flight with no tvs which wasn't great either."
Cons: "Because of delayed flight I missed this connection flight,"
Pros: "The flight was smooth. And the wine was good."
Cons: "I paid for 2 round trip tickets and because my son was not there for the first leg, they resold the seat. So they got my money and the other person's money for the same seat. I wanted both seats and paid for both seats. It is theft and should not be allowed. The flight attendant was extremely rude and dismissive. It is a poor practice. You could have at least asked first before rebooking the seat. At least have offered compensation or something. I probably would have said yes Anyway. It's the principle of the process being wrong to the consumer which only benefits the corporation."
Cons: "In Houston, At the gate with my ticket in hand, I was told I was not on the flight and would have to be scheduled on the next flight. The boarding pass in my hand matched the flight and time with the seat I picked out online when I purchased the ticket. Then a bad storm went through and many flights were cancelled. (Not the fault of United of course). About 9 hours later with a new boarding pass, I went to the gate to board and was told once again that I was not on that flight even though I was holding a new boarding pass!! What is going on here!? How can this happen twice to the same person, let alone happen at all??!"
Pros: "Once we got going, the flight was quick"
Cons: "We were delayed multiple times! We were late to our car rental and cost us 3x as much to make a new reservation, cause our original rental place was closed"
Pros: "Made flight smooth and enjoyable courtesy of the pilot and cabin crew excellent customer service"
Cons: "Carry on compartment most of the time is full."
Airlines flying from North Dakota to Sarasota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Sarasota
Masks required on board, masks provided on flights from North Dakota to Sarasota
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Sarasota
Testing for antibodies, testing for symptoms for flights from North Dakota to Sarasota
Waiving of change fees. Search flexible flights from North Dakota to Sarasota