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Top 3 airlines serving from North Dakota to Southeast Asia
Scores according to KAYAK customer reviews
Pros: "I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!"
Cons: "I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go"
Cons: "Baggage handling at Wilmington is extremely slow and typically is."
Pros: "Very professional."
Cons: "I’m a pretty big guy so this won’t apply for many other people . But the seats didn’t have much space . It was a very uncomfortable experience. I have taken many other flights and this one was one of the worst."
Pros: "Crew friendly, attentive."
Cons: "Baggage connection between Delta and partner KLM not made and luggage left in Atlanta."
Pros: "Flight was comfortable and smooth all the way"
Cons: "Tastier food options"
Pros: "Boarding was on time and we arrived early. The staff was also very friendly"
Pros: "Great crew."
Cons: "More food choices, but what we had was good."
Pros: "The flight was 90 minutes late"
Cons: "On time performance"
Cons: "It was hot"
Pros: "Nice service"
Cons: "No meal option and my video screen volume did not work"
Pros: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Cons: "Quick 30 minute flight"
Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."
Cons: "All was good"
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "Efficient and friendly"
Pros: "On time"
Cons: "Small air craft"
Pros: "No power plugs on a six hour flight? Wifi was down and the audio didn’t work in my seat. Crew was super snarly and unhelpful"
Cons: "The schedule was not good and I was needed to take later flight than I ordered."
Cons: "What food am I rating? The cookies?"
Pros: "Snacks, cleanliness and crew"
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Pros: "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as you’re not seating next to someone obnoxious."
Cons: "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes don’t match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced."
Pros: "It was short and fast."
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Cons: "The flight was a Christmas gift for my mother to spend some time with her friends in Mazatlán. I heard she spent the entire day waiting at the airport as her flight was rescheduled 4 times."
Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."
Pros: "Having just exited the AeroMexico flight that came across as unprofessional, it was refreshing to get on a Delta flight. It was not really exceptional, but it met my expectations. The Delta agent on the telephone on the day before our flight WAS exceptional, as she tried valiantly to get us checked in to a flight that had been changed (by Aeromexico) several times. Delta was also exceptional in helping us retrieve our luggage after AeroMexico lost it."
Cons: "The noise by the engines in the back section on the Delta flight was rather unbelievable. As a physician, I think it was likely physically damaging to our hearing. If this interior aircraft noise can’t be avoided, I think earplugs should be offered to passengers in those seats."
Pros: "Great service, free movies, nice crew."
Cons: "On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF"
Cons: "Haven't made it yet... still on standby in later flight"
Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Pros: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Cons: "No TV behind seat. Boarding was a bit messy"
Pros: "entertainment services"
Cons: "Late taking off, and then unable to get to gate on arrival"
Pros: "Free drinks in Comfort+"
Pros: "Was a nice flay , thanks"
Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."
Cons: "Couldn't choose seats online and couldn't check in my wife online"
Cons: "Missed the seatback entertainment system!"
Pros: "Pilot has very smooth landing. Crew were nice"
Cons: "My flight from Veracruz to Mexico City was canceled at the last minute and the entire itinerary was changed without notifying me. I found out the night before I was supposed to fly and spent over an hour on the phone with Delta, on and off hold, only for them to tell me there was nothing they could do and that I needed to call Aeromexico. Which I had already tried. Aeromexico stated I needed to call Delta. The back and forth was absolutely ridiculous and made even more difficult by the language barriers. There was a 6am flight that I could have been placed on in order to make my original connections, but by the time the Delta took me off hold, they told me it had been booked up. Instead they had automatically placed me on a flight 5 hours later, with a 6 hour layover in Mexico city, then to Las Vegas, and on a redeye to Charlotte (absurd considering my original itinerary had me arriving in to Charlotte at 9pm with reasonable layover times)."
Pros: "Great customer service"
Cons: "Nothing that I can address everything was good"
Pros: "Great crew"
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Cons: "3 hr delay. Had to finally swap airplanes."
Cons: "Our already delayed 1 am flight was cancelled a little before midnight. It was rescheduled to 8am. It was a big headache trying to get a hotel, meal vouchers. Then, there were no shuttles to the hotel available so has to wait in line again for taxi vouchers."
Cons: "More leg room, more attentive to customers with disabilities"
Cons: "The crew, the whole experience,"
Pros: "The flight actually arrived ahead of schedule!"
Pros: "Crew and seats super comfy"
Cons: "TV in the seat"
Pros: "Nothing. It was a miserable 2+ hrs."
Cons: "Work harder at making flying more comfortable for travelers without breaking the bank."
Cons: "Horrible experience with American Airlines staff while boarding at Birmingham AL USA. Very unprofessional & RUDE..."
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Cons: "On time, roomier seats"
Pros: "Comfy seats with ample room."
Cons: "6 hour flight with only one cookie and two drink snack offer."
Pros: "Landing and take off."
Cons: "Nothing. Everything was great!"
Pros: "Safe flight"
Cons: "On time departure and arrival."
Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"
Pros: "Extensive selection of movies. Brand new 787 aircraft. Friendly crew."
Cons: "Tight seats"
Pros: "People on the planes were nice"
Cons: "The guy at the gate in france made me check my bag, he said it was due to the size but people were walking by with bigger bags and he didn't seem to care about them at all. Not sure why he singled me out. Also took my passport, which he wasn't doing for other passengers and told me to board the plane. I had to ask multiple times for him to return my passport. Not sure if it was his first day or something but it was a very frustrating experience."
Pros: "The crew"
Pros: "Crew was polite, Captain was helpful."
Cons: "Flight was delayed due to mechanical issues."
Pros: "Safe and on time."
Cons: "Crew did the minimum, showing no appreciation to passengers or asking if they could do anything more. Virtually no communication from pilot about route of flight or progress during flight. American’s international service lacks any flavor of being international."
Cons: "21/2 delay....no explanariin. But flight attendants did not show up until 9:15 and yet plane had been on the ground since 8:30. Seems poor planning on airline’s part"
Cons: "I'm 6ft2in not enough leg room"
Pros: "Nice crew, very reasonable cost. Didn’t like the “no overhead access” but worth it for the money I saved."
Cons: "The seats are ridiculously crowded. It’s really so uncomfortable and claustrophobic, even for shorter flights."
Pros: "Crew was good"
Cons: "Baggage took 40+ mins unacceptable"
Pros: "Entertainment, food, comfort, competence of staff, cleanliness of restrooms - all good. We were seated separately per the booking, and at the gate, the staff there managed to get us together."
Cons: "Was impossible to sleep, but that's par for the course these days. It was a full flight."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Everything was fine"
Cons: "The trip was good"
Cons: "Flight delayed by 35 minutes"
Cons: "The crew looked very bored."
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "extra leg room but I had to pay for it"
Cons: "Stewardesses are rude. Didn't like that they advertised over the loudspeaker for credit card offers."
Pros: "Pleasent crew and a non-turbulance flight."
Cons: "The yougurt splashe all over my shirt when I opened it, too much pressure I guess. No liquor !"
Pros: "Flight left late, due to mechanical problems, but managed to arrive only a few minutes late"
Cons: "No food available, even though flight departed at noon"
Pros: "Extra room with empty seat"
Cons: "Seat didn't go back due to exit row"
Pros: "Nice crew, nice beverage service"
Cons: "This plane was uncomfortable and there were no outlets or entertainment - Very disappointing for a plane going that distance. At boarding, group of people are so dense it's impossible to get to line when boarding group called. They block the entrance for other customers. There has to be a more civilized way to board a plane."
Cons: "Seat 20f It was very uncomfortable and freezing My legs were sore after the journey. Besides until 30 seconds before actual boarding time the members didn't inform about the delay. Everybody had formed lines and we see people getting out only then."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Pros: "Flight boarded on time and landed 30 minutes early. Best part is the gate was open in Chicago so we truly arrived early. Flight crew was great too. Very helpful and courteous."
Pros: "No major issues with the flight itself, see below for MAJOR issues with check-in and checking bags."
Cons: "The organization with American Airlines at Charles de Gaulle was absolutely pathetic. I understand it's a busy airport, but NONE of the other airlines had lines like American did. Then by the time you get up to an American airline employee, incompetence was written all over their faces. The straw that broke the camel's back was that they insisted on separating my partner and me while doing security questions, meanwhile other parties who were together were not separated (LGBT discrimination). This pushed us back 10 minutes--we were separated and he was having to wait for me after the questioning to get my bag checked, too. I'll add that we arrived to the airport with over 2 hours to spare before our flight which should have been more than enough time. We probably would have missed the flight if not for a few decent Charles de Gaulle employees who bumped us though lines at customs when they realized the time crunch, no thanks to anyone with American Airlines. I heard so many saying they will not use American Airlines again, and how saving a few dollars was not worth the headache. Flying is already stressful enough, don't make it that much worse."
Pros: "Crew was nice"
Pros: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"
Pros: "food could be better"
Cons: "Okay, but flight was delayed."
Pros: "Checkin was fast. Crew is always pleasant."
Cons: "Seats are uncomfortable. I chose to upgrade my seat and was charged but i couldnt see any difference between my seat and anyone elses. I dont understand how it works. Then I was refunded the upgrade amount..."
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "On time clean comfortable flight"
Pros: "Crew was great."
Cons: "Doing better with last minute delays and connecting flights. I’ve lost my bags for the second time now"
Pros: "The crew was attentive, professional, and courteous"
Cons: "5 hour delay"
Pros: "Movie selection"
Cons: "More drink service"
Pros: "Delayed. Bagage mis-rerouted."
Cons: "Be honest when bags are not routed correctly after assuring passenger twice that bags will be at the same airport they were re-routed too. Do not ask passengers for a bag delivery fee when the mistake was United's. Keep passengers informed of delayed flight and keep inconvenience to a minimum."
Cons: "Didn't realize when we booked our seats that they were basic economy and we couldn't upgrade or change them. I was seated away from my husband, beside a very large man who hugged the armrest and munched loudly on corn chips. For 5 hours. Movie headphones were poor. No leg room and I'm 5'4", 125 lbs."
Pros: "Really good flight attendant crew."
Cons: "The boarding process was unorganized and confusing. The set up at the gate was bad as well."
Pros: "Good flight, spacious plane, nice staff."
Cons: "Food quality not the greatest."
Pros: "I felt spoiled with all the service and the ice cream was a special treat. I had never gotten ice cream on an oversea trip. Thanks."
Cons: "I wished that some of the children would have left the window blinds down so we could sleep."
Pros: "Hate the boarding process"
Cons: "Never liked that short terrible flight, crew were rude"
Pros: "I have always loved flying Lufthansa however we didn't fly Lufthansa, we were on United for both legs of our flight. Like all American opperated airlines they skimp on comfort in order to pack more people on their flight. I hope we are on Lufthansa on our way home at least."
Cons: "We were on United, see above."
Cons: "United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver."
Cons: "Small seats on aircraft."
Pros: "Tgis flight was actually from Dulles to Denver. It was able to depart on time despite an inch of snow falling a few hours prior with a temperature around 20°F."
Cons: "Curb side crew"
Cons: "Delayed flights need to hold connecting flights and assist customers to the correct gate! Don't bother paying extra for Econo Plus....where do you store your bag that goes under the seat? Do you think the crew could help you? Probably not...."
Pros: "The crew was amazing."
Pros: "Smooth flight, friendly crew"
Cons: "I didn’t like the fact that you had to pay for in flight entertainment. Too many offer it complimentary so this is a negative for me."
Pros: "8 hour international flight and no leg room but worse was no entertainment... a pathetically small back of seat screen with very limited programming supplemented with access via your iPad... should have been great but no access at all on both legs as you access via unitedwifi which is just not strong enough. Great staff and the rest of the flight was fine"
Pros: "The layover in Denver worked out perfectly - no long wait. The first leg they announced Gate check early so there were no delays on boarding. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No United entertainment."
Pros: "Punctual departure.."
Cons: "I'm 6.1 and the seat space is to small..couldn't get comfortable"
Cons: "Other than sitting in the airport for 4 hour and changing to 3 different gate and not getting in till 7:30. Need I say more"
Pros: "Entertainment was available even for a very small Duration of flight"
Cons: "Flight delayed 5 hours for crew to come from another city that was 1 hr away, when they can just have someone from that city to work plane."
Cons: "Flight left LGA delayed When in Chicago my connection to San Diego had left Had to wait 4 hours for next flight"
Pros: "Crew was nice and lots of different choices of food."
Cons: "So crowded on the plane you could barely even use the restroom."
Cons: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"
Pros: "Let us sleep with out disturbing!"
Cons: "Gate attendant did not help people asking questions and snickered as an elderly couple walked away confused."
Pros: "The flight attendant was really nice"
Cons: "Way too much money for the quality of first glass - I should have never upgraded, ancient."
Cons: "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
Cons: "I was very I'll and could not complete this flight. Was told by airline to call Kayak for changing date of flight for $50 vs $200 they would charge. Ticket was less than $200. I called Kayak. They said sorry it will cost you $200 per airline policy. Either way, this is unacceptable to me. I will stick with Southwest who let's you change flights on all fares if you use it within one year. So since change fee was more than ticket I just ate the cost. Not happy with UNITED or KAYAK. Won't use either one again."
Cons: "Leg room is very limited."
Pros: "On time boarding"
Pros: "Flight was on time"
Cons: "Cramped seating."
Cons: "boarding zones were off"
Pros: "Flight got in early small plane with small seats not for Fat people but fine for the rest of us"
Cons: "Still at airport. 40 minute flight delayed 3.5 hours. Now I get home at 2 am."
Cons: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."
Cons: "I was two hours delayed from my originating terminal in Denver due to a snow storm overnight. I arrive into Houston two hours late only to re adjust my remaining flights back to Denver. Two days later. What was supposed to be a one day trip to get my kids to spend it with me in Colorado. Is now turning into a three day filled adventure in airports."
Cons: "Sat on the plane for over an hour at the gate. Then it took another 30 minutes to taxi and take off. No food, drinks or restroom b"
Pros: "The crew was fine."
Cons: "It was hot on the plane the entire flight. The seats are too narrow and not enough leg room. I sat in the middle seat and sandwiched in between two tall men , so I had no room to move on a 3 hr flight. Seats not comfortable for long travel. Too many people have large luggage that should be checked not carry on."
Pros: "Very cramped seats."
Pros: "All of this trip went well, all on time, great service, no worries!"
Pros: "Boarding is an easy process"
Cons: "Little to no complimentary snacks"
Cons: "Seats were uncomfortable and dug into my leg the entire flight causing a bruise."
Pros: "lay flat bed in business class"
Cons: "The seat area wasn't cleaned properly"
Cons: "I paid for the internet access and it says all flight, but that's not true, it doesn't cover the whole flight."
Pros: "crew members."
Cons: "got delay."
Pros: "They worked me into the next morning out of Bismarck"
Cons: "Lack of hotel. They did not even offer a hotel."