Find cheap flights from Ohio to Kigali

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Find cheap flights from Ohio to Kigali

Round-trip
Economy
Boston (BOS)
Kigali Intl
Wed 10/28
Wed 11/4
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Good to know

Low season

March Best time to beat the crowds with an average 5% drop in price.

High season

December Most popular time to fly with an average 15% increase in price.

Average price of a round-trip

$1,123 (avg. price over the last 2 weeks)

Good deal for a round-trip

$749 or less

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Top 4 airlines serving Ohio to Kigali Intl

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,873 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Everything great!"
Cons: "~"

Cons: "Flight was a little long!"

Pros: "The crew was really sweet and making sure passengers were comfortable."

Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"

Pros: "Nothing"
Cons: "Be more professional"

Pros: "The food and entertainment"

Pros: "Food and leg room"

Cons: "As with all economy seating...it is cramped"

Cons: "Boarding, restroom,"

Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "Crew was wonderful. Entertainment very good."

Pros: "Great crew"
Cons: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."

Pros: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."

Cons: "WC size (too small) and location ( way too close to flight staff and food section)"

Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."

Pros: "The service was great and was on time"
Cons: "The service and was"

Pros: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Cons: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"

Pros: "Quick"

Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Pros: "Went out of their way to be helpful"

Pros: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Cons: "Entertainment devices are slow to respond."

Cons: "The seats were very uncomfortable. Food was less than mediocre."

Pros: "All around great airline. Comfortable for super long flights and completely accommodating."

Pros: "Very friendly service!"

Cons: "Chairs a little too small for long flights...."

Pros: "The friendliness of the staff from check in to arrival!"

Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"

Pros: "Everything else"
Cons: "Too much air condition... cold!!"

Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Pros: "service, cleanliness"
Cons: "seats too narrow, but understandable"

Pros: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Cons: "Meal plan customer service"

Pros: "Crew was great"
Cons: "Out of mango juice and the plane was too old."

Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Cons: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."

Cons: "delayed flight"

Cons: "no one came to help even after asking for assistance"

Pros: "Every things"

Cons: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."

Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."

Cons: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."

Pros: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Pros: "The staff"
Cons: "I thought the flight was fine :)"

Cons: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"

Pros: "The service was great"
Cons: "Nothing"

Pros: "Friendly crew"
Cons: "Food and price of ticket"

Pros: "A350 is a very comfortable plane. More legroom than Emirates. Big difference for long flights."
Cons: "Service could be faster (food, etc). Entertainment system did not work on some of the seats."

Cons: "The delay from Bahrain to Doha. We delayed around 30 min. On the plane before take off."

Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."

Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"

Pros: "Crew was excellent, meals were excellent."
Cons: "More seating space but that won't happen."

Pros: "Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection."
Cons: "Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them."

Pros: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Cons: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."

Pros: "The crew is cery helpful, professional and the food is amazing"
Cons: "Wifi shows up and u get connected but does not work"

Pros: "I cancelled flight and you charged full amount as cancellation amount."
Cons: "Everything"

Pros: "Turkish airlines is the best"

Pros: "Turkish got us on board although our incoming flight was delayed."
Cons: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Pros: "On time ,good food ,good price"

Pros: "The service was very nice and courteous"
Cons: "The seats don’t match up to the comfort level and privacy of the other airlines"

Pros: "Food was decent and the crew was great."
Cons: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."

Pros: "The Airbus is such an extremely "customer oriented' airplane."

Cons: "Stanbul didn’t let my carrier go on board with me saying little big for cabin n lost that bag with my expensive handbags n jewels . Once I got Düsseldorf reported n they said no information regarding that bag in their system . I gave them the tag of that suitcase n waiting for it"

Pros: "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
Cons: "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."

Pros: "Turkish A/L always professional and efficient."
Cons: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."

Cons: "Worse customer service"

Pros: "the flight attendants were more present and even spoke English."

Cons: "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"

Pros: "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."

Cons: "the most stupid customer service representatives I've seen in both call center and point of sale"

Pros: "Everything was good"
Cons: "All good"

Pros: "Comfortable seat. Food acceptable."
Cons: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Pros: "My flight was delayed by an hour and I missed my flight scheduled to go Mykonos"

Pros: "Staff was nice and the food was good"
Cons: "We were 2 hours late taking off with no communications. The seats aren't strongly comfortable either"

Cons: "Yet my flight coming in had delays and again this flight was delayed. In addition, when I approached the ticket counter to inform them of the delay cutting close to my connecting flight, the response is "you're fine...you'll make it". During the deplaning process no announcement to have those with critical connecting flight was made to expedite the process."

Pros: "This was one of those flights where everything was easy. Boarding was on time, relaxed. In fact, everyone was relaxed. We were ready to fly early, passengers spread out in the empty plane with lots of pillows and blankets, food was given immediately to accommodate passengers who were fasting for Ramadan. The screens worked well, lots of game and movie options. Only problem... No gin and tonic! In fact, no alcohol at all on this route."

Pros: "In-flight service (food and entertainment) and crew are excellent."
Cons: "I think boarding process in Houston was a hectic and slightly disorganized."

Pros: "Excellent customer service"

Pros: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Cons: "cant complain for anything"

Pros: "The service was very good, friendly, courteous."
Cons: "Can't think of anything."

Pros: "Sadly, nothing."
Cons: "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"

Pros: "Good food. I would say there is scope for improvement on wines"

Cons: "Terrible service, unhelpful staff on flight and in airport."

Pros: "Great Food, adequate seating, helpful staff, efficient boarding"
Cons: "The airplane was a really warm temperature when we boarded."

Pros: "Great customer service, nice plane. Very happy overall"

Pros: "Appreciated the lights being dimmed, to make it more restful."
Cons: "Would have enjoyed ice with the juice, or colder beverages."

Pros: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Cons: "Nothing! Everything was perfect!"

Pros: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Pros: "I like the overall trip!!"

Pros: "food"
Cons: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."

Pros: "excellent service"
Cons: "Too bad they did not share snacks during the flight"

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "Entertainment was great"
Cons: "Lack of leg room; lack of air flow during entire flight and seats could adjust their own."

Pros: "TONS of legroom, fantastic service, young and friendly crew, great food, overall very comfortable."

Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"

Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"

Pros: "Organized boarding relatively on time take-off. Clean lavatories."
Cons: "The seating arrangements were awrful. The flight was not full passengers flying solo, like myself, could have benefitted from better seating arrangements. for example some passengers had an entire row of seats to themselves while people like me were stuck next to a window seat with a talkative passenger for 11 hours"

Cons: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."

Pros: "Everything was great!"

Pros: "I enjoyed the whole trip. I am glad I was able to sit near the Emergency Exit seating - thanks to Ticket Associate's keen eye, back in Bologna."
Cons: "There wasn't anything I did not like about my flight experience."

Pros: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling. The boarding rear to front should have been in place years ago and the deplaning was about normal front to rear with distancing."

Pros: "Being on time"
Cons: "Nothing you guys did great thankyou so much."

Cons: "On time"

Cons: "The boarding crew wasn’t friendly"

Cons: "Tv wasn't operating correctly"

Pros: "All was great!"

Cons: "Seats are too small"

Pros: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Cons: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"

Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"

Cons: "Late"

Pros: "Nothing three hours late I went to dc and then took the train"

Cons: "Having food & being on time would’ve been nice?"

Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."

Cons: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Pros: "Smooth flight"
Cons: "No drink/snack service because of shorter flight times."

Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."

Pros: "Crew was very friendly. Food was excellent"

Pros: "The crew was fantastic."
Cons: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."

Pros: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Cons: "Comfort"

Cons: "more leg room is needed"

Pros: "Efficient and friendly"

Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Pros: "Quick flight"
Cons: "Flight attendant spoke like a robot. Could not understand her."

Pros: "Flight was safe, smooth & fast."

Cons: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."

Pros: "On time."

Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"

Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."

Pros: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."

Pros: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Cons: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."

Pros: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Cons: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."

Pros: "Boarding was fine. And service was good."
Cons: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."

Cons: "The attendants at the delta counter in the airport were very rude and told us we were nit elite member when in Lima and Mexico was at the contrary"

Pros: "Friendly crew with modern plane"
Cons: "Why am I paying for first class for just snacks I can buy in an airport shop?"

Cons: "Flight was late by almost 2 hours!!!"

Pros: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."

Pros: "Nice and attentive staff, smooth on and off."

Pros: "I fly non Rev so it's great to fly economy comfort for free"
Cons: "Seats were available so not a bad experience. Sometimes not knowing if I'll make the flight is unnerving. It's worth it however for the flight benefit I book directly through Delta so very curious how and why Kayak is requesting this survey"

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."

Cons: "I have never been to Billings, so I find it rather difficult to review this flight that I have never been on."

Cons: "had to check my carryon which got WET sitting outside to be loaded on the plane. It was a cloth bag."

Pros: "The crew chief"
Cons: "Water not to top; towel holder broken. 20 minutes for wheel chair to arrive"

Pros: "Didn't nickel and dime us about snacks or entertainment. Warned us about turbulence, but it wasn't too bad, thanks to the pilot for doing his best to keep us on an even keel. Did not feel,squished in the "comfort" or Premium Economy seats. In the lowered expectations world of modern air travel, this was relatively OK, which means I recommend it and would fly with them again."

Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Pros: "Flying to Portland was trouble free."
Cons: "No complaints here"

Pros: "Really surprised to see that Deltas new 737's had free in seat entertainment."
Cons: "Boarding was a little awkward."

Cons: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"

Cons: "Seating is too crowded"

Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."

Pros: "service in general"
Cons: "no covid separation at seats"

Pros: "The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout)."
Cons: "The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late."

Cons: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Pros: "vegetarian dish was OK."
Cons: "entertainment was very poor. very limited selection of movies and tv shows."

Pros: "Seats were old, but very spacious and comfortable."
Cons: "The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers."

Pros: "Brussels airlines business class seats were the most comfortable I have sat in."
Cons: "The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room."

Pros: "Good Staff, Good Service, On Time Departure and Arrival"
Cons: "The ticket price was so expensive"

Cons: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."

Pros: "The seats were wide tall and comfortable, there was enough room for the legs as well."
Cons: "A little glass of juice would have been nice from the airline."

Pros: "The chairs were comfortable the staff was very attentive and nice"
Cons: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"

Pros: "It was on time"
Cons: "The flight was long and inexpect s to be fed. They didn’t provide free food and beverages."

Cons: "The bags took over 45 minutes to be delivered"

Pros: "Excellent crew, ALL OF THEM! smiling and super helpful and they seemed to enjoy their job. Super clean restrooms (again, I was the first one in there - by chance)."
Cons: "I travelled economy. Somehow it felt quite crammed. I felt that there were too many announcements, in all 3 languages, it got frustrating, as it stops all onboard entertainment. Duty Free selection rather frugal."

Pros: "Quick, easy, friendly."
Cons: "No entertainment but it was a short flight"

Cons: "They didn't served me food"

Pros: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Cons: "Nothing!"

Pros: "Overall good flight, get what you pay for."
Cons: "Had to hop to a couple different counters because no one knew who air Brussels subsidiary was at the cincinatti airport. I didn’t think to check ahead so also on me for poor planning."

Cons: "My husband was rerouted through London because they said he didn't have an ETA to go through Canada. But he does have one. We have the number and Brussels Air was the one that got it for him on his outgoing trip! When I called the airline to get his route details they said he does have one and they saw that he did. So what's up Brussels Air staff? We hope you will offer some recompense for the error and the trouble."

Pros: "It is a quick trip which is nice."
Cons: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."

Pros: "The infligt entertainment was good."
Cons: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."

Pros: "We loved the movie."

Pros: "Everything was fine"
Cons: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"

Cons: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."

Pros: "It actually tasted great!"
Cons: "Movie selection was weak."

Pros: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Pros: "Airplane was clean and service was attentive. Food was good and served hot."

Pros: "Due to horrendous traffic we got to the airport after check-in but before the plane took off, but they would not let us board and would not allow us to transfer tickets for even any fee. They will not let us use our return tickets either. Is this how you do business? I'm totally disheartened and disgusted by the lack of customer service or even care."
Cons: "We missed.our flight and no one would work with us to reschedule or refund even a partial refund. We missed out flight due to terrible traffic and now we are out $2500 this is terrible."

Pros: "No major issues. Crew provided help making a short connection at Brussels."
Cons: "Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach."

Pros: "Nothing"
Cons: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"

Pros: "Smooth flight Pleasant staff Smooth boarding process"
Cons: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"

Pros: "Clean and somewhat comfortable"

Cons: "Over 2 hour delay"

Cons: "Didn't get to find out gate number until 30 minutes before flight took off! Not good, too much stress and running.too"

Cons: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."

Cons: "check in timing"

Pros: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Cons: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."

Cons: "4 hour delay"

Pros: "The crew seemed nice"
Cons: "none really, it was fine."

Cons: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"

Pros: "Small plain. No interlaken. Cold food"

Pros: "The food served was wonderful, as well as service."

Cons: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

Cons: "Too noisy tp sleep and It was a long flight, but not your fault."

Pros: "I'm not certain this will get to where it needs to go, but I want to give a special thanks to my flight attendant on Brussels Airlines flight SN2712. I don't know what her name was but she was the younger of the two flight attendants and she provided the drinks in the main cabin. My girlfriend experienced sudden and traumatic pain due to the pressure change on the descent and so I hit the call button and when the flight attendant came over and saw what was going on she knew exactly what to do: she ran to the back of the plane to gather some cups and fill them with hot water-soaked napkins then sprinted back to give them to my girlfriend to show her how to hold them. She was so fast, so kind, and so effective. I wish I knew her name so I could tell her thank you one last time. Please pass this along to her if possible!"

Cons: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."

Pros: "Crew was great"
Cons: "Still don't know where my luggage was so this is an issue for me on all legs of flight"

Pros: "The cabin was kept at proper temperature and humidity. The food was properly cooked. The staff treated customers properly. Overall a relaxing and easy flight."

Pros: "I liked the leg room in economy but the chairs were very uncomfortable for sleeping. The staff was amazing and helpful and overall an enjoyable flight."

Cons: "Brussels air used united Airlines for this leg of the trip. They canceled all the flights to my destination due to weather. However other airlines did make it there just fine. I think that they canceled the flight just because it was not full. I had to spend the night in the airport. The flight in the morning was overbooked. No one should fly UA if they can avoid them."

Pros: "I liked the crew. They were really nice and spoke many languages. Even though my seat was in the middle I still was able to see out of the window."
Cons: "There was nothing:)"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from Ohio to Kigali

Airlines flying from Ohio to Kigali have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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