Find cheap flights from Ohio to Mexico

Find cheap flights from Ohio to Mexico

Round-trip
Economy
Wichita (ICT)
Mexico
Sun 1/17
Sun 1/24
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Good to know

Low season

August Best time to beat the crowds with an average 6% drop in price.

High season

December Most popular time to fly with an average 19% increase in price.

Average price round-trip

$444 (avg. price over the last 2 weeks)

Good deal round-trip

$178 or less

Good deal one-way

$80 or less

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Top 5 airlines serving from Ohio to Mexico

Scores according to KAYAK customer reviews

7.9
Turkish Airlines
Overall score based on 22,993 reviews
7.8
Boarding
7.8
Comfort
8.2
Crew
8.0
Entertainment
7.9
Food
Airline reviews

Pros: "As always, Turkish Airlines takes care of their customers with the best service."
Cons: "Seats could have been a little better."

Cons: "If the disembarking didn't take 45 minutes."

Pros: "Specially food service and also boarding"
Cons: "They checked carry on again even you passed from the counter I felt very bad about this"

Pros: "comfortable plane: new, new media systems, leg room. usb to charge my phone."
Cons: "I ordered a special meal, and I did not get it. The response I got from the crew was: 'so you refuse to take the regular meal? we will report you didn't get what you ordered'. and I stayed hungry. In general, the crew wasn't very welcoming."

Pros: "Food is really decent in economy. Good portions and variety."
Cons: "Leg room seems tight compared to other airlines."

Pros: "The food and service were pretty good. The entertainment was good, and the crew very helpful."
Cons: "The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane."

Cons: "A 30 mins delay"

Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pros: "Every thing was excellent"

Pros: "Not bad"
Cons: "Okay"

Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Pros: "It was on time and we got there safely, otherwise not memorable in any way."
Cons: "The staff...not very outgoing....they clearly wish that they were somewhere else."

Pros: "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Cons: "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."

Pros: "Convenience and price"
Cons: "On the flight from Kabul to Instabul the tray tables were rickity and the TV screens did not work."

Pros: "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
Cons: "Delay in departure."

Pros: "Movies, I had leg room. Nice friendly staff .."
Cons: "Internet would not work"

Pros: "Everything"

Pros: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Cons: "Some flight attendants were impatient/looked unhappy."

Pros: "Friendly staff"
Cons: "Narrow seats"

Pros: "Awesome cabin crew."
Cons: "Tight seats and some passengers were so noisy and loud throughout the trip."

Pros: "Everything was great. Service. Very comfortable. The staff was great"
Cons: "N/A"

Pros: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Cons: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Pros: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Cons: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."

Pros: "Attentiveness Professionalism"

Pros: "We liked being in Exit row and the food and service"
Cons: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"

Pros: "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
Cons: "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."

Cons: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"

Cons: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Pros: "The attentiveness of staff."
Cons: "The video screens did not work. Our seats were changed at the last minute without any indication to why."

Pros: "food was great, service-excellent, friendly staff"
Cons: "flight left an hour late"

Pros: "The food is amazing, the crew is very attentive"
Cons: "The seats can use work. Very uncomfortable"

Pros: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Cons: "I feel the food could have been better."

Pros: "Good attitude of aircrew"
Cons: "There was heavy rain in Instanbul and our luggage was not covered. Half my clothing was soaked when I received it in Erbil. No rain in Erbil or Frankfurt, so I know who is to blame. Turkish Airlines in Instanbul. No way are they the best in Eurpoe..."

Pros: "The meals was good"

Cons: "There was no option to choose kosher food in the order."

Pros: "The crew was nice"
Cons: "Noisy..people up in the isle, drinking...just being laud."

Pros: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Cons: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

Pros: "Clean and computable plane, very good meals and quick handling for departure"
Cons: "Nothing !"

Pros: "Promptness Courteous staff Personalized entertainment"

Pros: "the entertainment, the food, the service"
Cons: "everything was perfect"

Pros: "price and food"
Cons: "Customer service need to get way better"

Pros: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Cons: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Pros: "The only thing I liked on his flight was the food"
Cons: "The plane was old, I got the wrong seat assignment, when I called to get a seat assignment months and months in advance, I've asked for a window seat and not on the wing, not only I got no window , it was on the wing. The air conditioner was not working, I was cramp like a sardine, and it was extremely hot"

Pros: "Everything on the plane was great."
Cons: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Pros: "Very professional. Spacious seats."
Cons: "Wait at Ataturk airport on passport control."

Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"

Pros: "The food and entertainment were great. The crew was good but..."
Cons: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Pros: "Everything"
Cons: "N/A"

Pros: "Entertainment choices were great, entertainment available at seat back was excellent."
Cons: "By the time they reached my row (37), they had run out of lemonade, chicken dinner, and even customs card. That was poor stocking. The service was mediocre at best. When I asked for beer and a cup of water, the female flight attendant ignored my request and just gave me water. Chicken entree had run out. When I pointed out that I do not eat beef, I was given a half-eaten special-order vegetarian tray: the salad, dessert, bread were all missing. I had to ask again for the rest of the contents of the tray and the male flight attendant was none too happy. So much so that, come breakfast time, he deliberately skipped serving me breakfast - he served the people on both my sides, and just walked away without so much as an explanation. That is rude and obnoxious behavior not becoming of anyone in the service profession."

Pros: "All was great"
Cons: "Nothing"

Cons: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"

Cons: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

Pros: "Crew was awesome"

Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."

Pros: "The crew was amazing this round I got good seats"
Cons: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"

Pros: "Amazing crewkeep"
Cons: "Keep going"

Pros: "Crew was great."
Cons: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."

Pros: "The movies were entertaining"
Cons: "Delays."

Pros: "Flight was smooth, arrived early..crew was prompt and courteous."

Cons: "Flight was delayed and our luggage is lost"

Pros: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Cons: "Not enough pens"

Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

Cons: "Na"

Pros: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Cons: "Nothing"

Pros: "Nothing - missed flight"
Cons: "Need to reschedule flight to tomorrow morning...."

Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"

Cons: "Flight was delayed."

Pros: "Excellent check in and boarding service"
Cons: "Cleaning of the airplane could be done better"

Pros: "Fly attenden alwas with a beautiful smile"

Pros: "Clean and spacious plane, relaxed and organized gate cre"
Cons: "Crew member passing out ear buds ran out and never came back"

Pros: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."

Pros: "Almost everything."

Pros: "Free movies on plane, quick boarding! Ok time :)"

Cons: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Cons: "That we did not have a seat assigned"

Pros: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Cons: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."

Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Cons: "The worst"

Pros: "Se had a Nice menu on board"
Cons: "No food to sell on board"

Pros: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Cons: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."

Pros: "Delta was so accommodating"
Cons: "N/a"

Pros: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Cons: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"

Pros: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Cons: "The hassle and the fact that we had to run to catch the new flight."

Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Pros: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"

Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."

Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Pros: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"

Pros: "Boarding was a breeze....arrived slightly earlier than expected."
Cons: "Nothing to not like"

Pros: "Flight on time"
Cons: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Cons: "the seats are WAY TOO SMALL"

Cons: "Flight was delayed 2hrs."

Pros: "The crew was great"
Cons: "Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line"

Pros: "It was empty"

Pros: "Good flight"

Cons: "To have us sit together"

Pros: "On time"
Cons: "Smelly WC and crew"

Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."

Pros: "you were on time"
Cons: "more space between seats"

Cons: "Entertainment or WiFi being available"

Pros: "Nothing. Iberia Airlines employs theives."

Cons: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."

Pros: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Cons: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."

Pros: "Nada"
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"

Cons: "The plane is in terrible shape"

Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."

Pros: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Cons: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."

Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"

Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."

Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."

Pros: "Quick flight, ease going through customs"

Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."

Cons: "Horrible customer service and delayed all our plans"

Cons: "Lack of entertainment"

Pros: "Nothing!!!!"
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"

Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."

Pros: "Same as above"
Cons: "No issues"

Pros: "Surprise first class!"

Pros: "The amenities (entertainment, in-flight service) were limited."
Cons: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"

Pros: "Boarding went smoothly."
Cons: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."

Pros: "I try to fly on the best airlines due to the service, however the service has gone down"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Cons: "I had to document my luggage in every airport"

Pros: "Nothing"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."

Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"

Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."

Pros: "The plane is very comfortable"
Cons: "Delayed"

Cons: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"

Pros: "The crew on this flight was amazing."
Cons: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"

Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."

Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"

Pros: "Buenas actitudes"

Cons: "Missed flight due to my connection flight being iver one hour late"

Pros: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Cons: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."

Pros: "Everything - the excellent service continued."
Cons: "That our flight was finished."

Cons: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."

Pros: "Nothing"
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"

Pros: "Excellent legroom, friendly service, on time"

Cons: "Delayed for no reason, very irresponsible msnagement"

Pros: "At least this one is on time."

Pros: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."

Pros: "I was rushing because I was close to late, I got pulled out of line and asked if I'd be willing to take a direct flight to Mexico City instead of layover, they said I might get stuck in Guadalajara because of short time. They really made my day and took great care of me! Thank you"

Pros: "second flight was delayed about 30 minutes"

Cons: "The attendants attitude."

Cons: "Bring back the individual TV's"

Pros: "Crew"
Cons: "6 hour delay"

Pros: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Cons: "A second beverage service would have nice."

Pros: "The cabin crew"
Cons: "The gate agents were utterly rude and unprofessional. If you’re going to be so negative why work in customer service ?!?"

Pros: "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
Cons: "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."

Pros: "My bag was lost!!!"
Cons: "To have my bag delivered"

Cons: "On time"

Cons: "Flight delayed 1h30, no food or beverage served!"

Cons: "Departing on time...30 minutes late."

Pros: "The crew"
Cons: "I just don’t understand how a flight can be delayed three hours from weather the day before. And, of course, we arrived and there was no gate for us. They had three hours to have a gate ready for us. AA fail!"

Cons: "1 hour delay boarding then another hour waiting for a Pilot!?"

Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"

Cons: "See above"

Pros: "Check in"
Cons: "Missed connection"

Pros: "Plane is clean. Well kept"
Cons: "Wifi. It terrible"

Cons: "They charge for coffee."

Pros: "Timeliness and friendly staff. Arrived before scheduled time..."

Cons: "After getting us lined up for boarding we were told to wait due to maintenance."

Cons: "Supposed to leave saturday, but didnt cause the lady at airlines said i need a visa when i did not need a visa.now its tuesday in austrailia and im stuck in airport because quantos doest know where my bags are. This trip is turning or turned into a total disaster!"

Pros: "Standard AA domestic flight. Once we were boarded and underway, things were fine. Crew was friendly, the aircraft was cleaned on the turn from the prior flight, and we didn't sit on the tarmac too long when arriving at DFW. Normal operations for AA domestic."
Cons: "Unfortunately, normal operations for AA domestic means boarding 20-30 minutes late, which delayed the arrival a bit. In general, AA could provide more accurate updates and boarding information for their flights. For example, if the inbound aircraft arrives at the time my flight should be boarding, I want to see an updated departure time, rather than maintaining the "on time" status right up until five minutes before the new boarding time. Generally it takes 25-30 minutes to turn the plane for the next outbound flight."

Pros: "Arrived early in CUN!"
Cons: "Food selection"

Pros: "Crew was nicw"

Pros: "quick flight"
Cons: "seats are very cramped"

Pros: "On time"
Cons: "Nisy airplane and hard seats."

Cons: "Now pay significant more for carry on bags for another mediocre airline where it is not significantly cheaper."

Pros: "Like my AA rides > 90% of the time. The usual prob is sketchy gogo service."
Cons: "Nogo gogo"

Cons: "Very narrow seats"

Pros: "Nothing"
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."

Cons: "Plane was dirty and crew inattentive."

Pros: "Short flight, nothing much to say."

Pros: "The crew on both flights to Cancun were very nice!! thanks"

Cons: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"

Pros: "Speedy boarding, friendly crew."
Cons: "Seats are definitely cramped."

Pros: "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"

Pros: "Flight was smooth and ontime"
Cons: "Flight was extremely expensive."

Pros: "The crew and flight was great."

Pros: "Everyone was very helpful."

Cons: "I am million miler in Korean air. It's a seven star airlines"

Pros: "Del"
Cons: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."

Pros: "Quickly boarding, crew was extremely polite"
Cons: "No kosher food on board"

Pros: "Nothing"
Cons: "I selected an aisle seat because I have very bad anxiety and when I got there to print off my ticket I was assigned a middle seat. It was very uncomfortable"

Pros: "Top notch airline - staff is personable & comfortable seating"

Pros: "Good flight! Smooth landing!"
Cons: "N/A"

Cons: "The flight was cancelled without notification."

Cons: "No entertainment. There wasn't even a drop down screen for a movie."

Cons: "The original flight was cancelled so we were stuck at the airport for nine hours. Then the replacement fight was a super old out of date place."

Pros: "All went very smoothly"

Pros: "nothing. horrible flight."
Cons: "Aweful experience. I waited for hours in the airport because there was no plane available. thank you for wasting my time. No food served on my first class flight. All airport restaurants closed down so no food available and yet American airlines left me stranded and hungry."

Pros: "Efficient crew and easy boarding."
Cons: "No frills but ok."

Pros: "I loved how comfortable the plane was. The snacks were tasty! My husband and I actually looked in the grocery store for them when we returned home :)"

Pros: "Side adjustable headrests on seats."
Cons: "Lack of entertainment options."

Pros: "Flexibility."

Cons: "2-3 hour delays. No other flights out as alternatives. Freezing on flight. Felt stranded at the airport. No food for a 6 hour flight!"

Pros: "staff friendly"
Cons: "Could not check in on app due to basic economy . Made me what until last to board . I had no seat assigned until last second"

Pros: "Almost like normal seats, almost like normal flights. Ontime, helpful, professional, & courteous crew."
Cons: "They don't recline."

Cons: "Too many delays and ended up having to call my boss to let him know I wasn't going to make it to work the next day because they didn't have a pilot to fly us back on time. Didn't give us food vouchers and they weren't paying for your hotel if you had to stay over night. The planes are super old and have no TV's, not very comfortable. Worst experience ever... never again am I flying with United."

Pros: "The flight attendants were top notch."
Cons: "It was a very nice flight."

Cons: "Not a fan of the snack"

Pros: "No delays. No problems"
Cons: "There should be more free food."

Pros: "Mints at the end of the flight! Leg room adequate! Professional attendants."
Cons: "During Boarding process we blocked the entire concourse making it awkward for non passengers of the flight walking to and fro who had to squeeze between us. Has to be a better way. Otherwise very smooth."

Cons: "Just wish a long flight provided some small amount of food and entertainment. Note, when boarding and the rear baggage racks are full, they should have those who haven't boarded wait outside while the people from the back come to the front with their luggage...or have those in the back wait to come to the front...it is too crowded and I got hurt."

Pros: "Flight was not cancelled Not delayed Electronic boarding pass worked well I was able to take my small suitcase on the flight"
Cons: "I would like to have a nonstop flight from CLE TO MADISON WISCONSIN. The previous Continental flight was extremely efficient. Now it takes 4-5 hours with security and a layover."

Pros: "My phone worked well for the movie"
Cons: "My husbands phone did not work for the movies"

Pros: "Comfortable temperature. Smooth flight"

Cons: "I didn't like that they cancelled my flight and I had to go through another airline"

Cons: "Been on lots of planes super rough takeoff turbulence was awful landing was not good"

Pros: "The flight was on time and without any issues."
Cons: "Comfort: seating area very small. Food: The flight was over 6 hours and the only food available had to be purchased. Food should be included in the price of tickets for such a long flight. Entertainment : extra charge for entertainment. Come on!"

Pros: "The crew at the desk in sfo and Dallas were great"
Cons: "Waited on tarmac for an hour in hot plane medieval conditions . Crew blamed pilots pilots, pilots said it was conflict of scheduling?! How does this even happen?"

Pros: "Not much. We did arrive intact. Crew was pleasant"
Cons: "Heh, it's 2017 and the halcyon days of travel are long gone . . . unless you're willing to shell out money . . . and more money. . . and more money. Flying is a demeaning experience where the airlines nickel and dime you for everything. Seats in economy are miniscule, your neighbors are in your laps, the food is objectionable and costly, entertainment non-existent or costly. Customers are cash cows who can be sucked dry for every amenity."

Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."

Pros: "Non stop. Directtv"
Cons: "N/a"

Pros: "The staff was nice and professional."
Cons: "Why should we have to pay extra to have a little extra leg room? Aren't fares high enough?"

Pros: "The crew was phenomenal."
Cons: "My assigned seat was terribly uncomfortable! I was able to move, but seriously, you should not sell a seat that bad!"

Pros: "Nothing"
Cons: "Everything"

Cons: "3 hour delay."

Cons: "Great flight crew"

Cons: "Late departure"

Pros: "No hassles. perfect flight for a great vacation."

Pros: "Easy flight"
Cons: "Very bumpy!"

Pros: "On time"

Cons: "The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear."

Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Cons: "Turbulence"

Pros: "Friendly staff"
Cons: "Not enough room, need more overhead baggage room"

Cons: "Overall becoming frustrated with paying airline inflated seat prices not reflecting current fuel prices, smaller space, fees for every little extra, no food even for international flight, not enough overhead storage even for one per seat, switching of payed for Isle seat to middle at last minute, not a clean flight_ trash in seat pocket when I boarded and overall feeling of just being a revenue stream and not a person."

Pros: "The flight was good and everyone was very nice. Pilot made good time to decrease delay time during flight."
Cons: "Flight was delayed an hour. But that was better than the first delay estimate of an hour and a half."

Pros: "The flight was smooth for such a small jet and the attendant was so pleasant and kind. I was very pleased with the experience over all."
Cons: "It was just a personal preference. The snack was an Asian mix and it was something I didn't care for but honestly it hardly impacted the experience at all."

Pros: "That it was direct form Cleveland to LA and it left on time and arrived on time."
Cons: "Wifi did not work. Chairs are so tight and hardly move back enough. Why can't they have some form of lumbar support?"

Pros: "I love how amazing the crew & especially the pilot handled An unexpected emergency stop during the take off. A+++ I felt comfortable and not stressed with what was being done to work things out. A huge thanks to them !!!!!"
Cons: "How shitty some of the passengers were to the crew and what was happening ."

Pros: "Loved the fact that there was leg room !!"

Pros: "Everything was great"

Pros: "Boarding was easy and fast. Flight crew friendly."
Cons: "Being stuck in airspace for an hour. Caused our flight to land late, making me late for a meeting."

Pros: "Smooth ride no delay"
Cons: "Kinda warm"

Pros: "Having enough time to eat at Pappadeaux"
Cons: "My seats felt smaller than they used to. More in each others' space."

Pros: "Crew was nice and courteous and attentful"
Cons: "Flight left late and seats did not lean back"

Pros: "I made it to Cancun."
Cons: "When I got to the gate in Chicago I asked if my seat could be moved next to my friend. The attendant said she would only be able to move me closer and the issued another ticket to me. It ended up being a different persons name from mine. I was afraid I wouldn't be able to board because big her mistake."

Pros: "Staff at the customer service counter was much more helpful and accommodating than at the gate. They booked us on the next flight leaving and booked us on another connecting flight since we were going to miss our original flight due to the United delays."
Cons: "The flight was delayed and the staff at the gate was very unhelpful rescheduling our flights."

Pros: "Nothing"
Cons: "Very rude flight attendants and incompetent."

Pros: "I liked the ice with the Diet Coke I recieved thanks"
Cons: "My knees jammed into the seat in front of me! The least amount of legroom I've ever experienced ! My flight was already 730$ I guess you expected me to pay 97$ plus more $ to have a satisfactory seat assignment, sorry I thought I paid enough already"

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COVID-19 information

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