|Flights Arrive in||Cancun|
|Flights Depart from||Ohio|
|Airlines||Spirit Airlines, Aeromexico, Delta, American Airlines, United Airlines, Frontier, Air Canada, Volaris, JetBlue, VivaAerobus|
Pros: Service, flight
Cons: Paid a lot for luggage at the airport in florida vs when i left Puerto Rico and i did not buy anything
Pros: Last minute flight
Cons: Almost NO legroom at all No opportunity for drink or food during flight at all. No employees over 25. All a big game to them Three litttle bags - 1 carry on, 2 checked bags, cost me $110.
Cons: Charges extra for bags over 40lbs not over 50 lbs like most airlines. My bag cost $80 it was more then I paid for the ticket. Also, very small plane. Won’t fly with Spirit again
Pros: I liked that it was a quick ride and we arrived safely even though there was a lot of turbulence during landing. I also liked that the plane was very new and clean and neat!
Cons: Not having to pay for Carry-on luggage. I would have been able to pack more of the things I wanted--like on a regular Airline.
Pros: The crew was great
Cons: The seats could have been comfortable
Cons: Even offered a Boody Mary Zor other drinks on the short flight!
Cons: Nothing everything was excellent
Cons: Just good!
Cons: Thank you for excellent trip
Pros: The time, wasn't long flight
Cons: Even the comfort seats are crammed together too close. One can barely move. Dreadful
Cons: Great early morning flight.
Cons: Leg room was lacking.
Pros: No carry on fee, comfortable seat and pitch
Cons: Displays for zone boarding status would be helpful
Cons: Seats could’ve been assigned ahead of time
Cons: Get the plane to terminal bridge and not buss the passengers to and from to plane.
Pros: Easy boarding, flight on time, friendly creew
Cons: old plane with seat not confortable for a 3h flight
Cons: Flight time was changed twice
Pros: The boarding process At British airways was another smooth one. However American Airlines is very terrible boarding process from New York to Seattle. Flight was delayed ( as always with American Airlines lol)
Cons: Honestly better boarding processes and the crew yelling at adults as if we were in grade schools all over again. Respectful passengers has gone through the windows honestly, now it’s like a meat market.
Cons: Delayed was terrible. I arrived 7 hours later than expected.
Pros: what's there ever to like in United? One things is worse than the other!
Cons: Flight was delayed 1 hour for crew not showing up. contacted customer service 2 times on phone and was promised to get travel voucher in 24-48 hours. Never got that. On 3rd time contact I was asked to email their support I did one week ago and nobody bothered to respond yet. Typical United!
Pros: Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay.
Cons: Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am.
Cons: If I actually got to fly with United Airlines instead of having to purchase an additional ticket and fly with American Airlines.
Pros: plane flew on time
Cons: no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor
Pros: Crew was pleasant and just plain awesome. Boarding process at Austin was very good. Flight was about 25 minutes early into Denver.
Cons: Denver airport with all the construction is pretty disappointing. Hard to navigate. They need to hire someone to come up with easier way finders for people to see. Also parking is HORRIBLE. Long term and all the public and private companies offering service and to me not one of them does it well.
Pros: Efficient crew.
Cons: Food included in bundles
Pros: Crew was super friendly.
Cons: It would be nice to offer non alcoholic beverages for free.
Cons: I was charged for my carry on bag when I was headed home & it was the same bag I brought on my trip for free ! I feel this was an unfair business practice.
Cons: My KTN was not on my original boarding pass and could not be added at check-in. Also, the gate at the destination was occupied when we arrived leading to extended wait on the ramp.
Pros: Easy and clear options. I DO like that the seats CANNOT be reclined.
Cons: Not the airline's fault, but I had a weird passenger just behind me, apparently sleep and moving quite a bit, kicking my seat frequently
Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.
Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.
Pros: Crew was great. Especially Reagan
Cons: Poor choice of movies
Pros: The ✈️ and timing
Cons: Amounts of food is ridiculously little for someone who gets hungry fast
Cons: Not enough movie options
Pros: The variety of food for purchase was nice!
Cons: THERE WAS NO WIFI ON A 6HR FLIGHT!!! omg its 2019. mind blown.
Cons: 1 hour delayed, and luggage took 30 minutes to be available even though flight gate was very close
Cons: Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience
Pros: Web check in was super easy, the flight was on time and all the crew was really nice.
Cons: No complimentary drinks or food, no entertainment on board.
Cons: the cushion of seat 5E was very uncomfortable,
Pros: Low prices and attractive flight schedules
Cons: Hard to keep track of all the additional fees. Very little legroom.
Pros: Loved the roomy seats
Cons: Sound system was low quality. Hard to here the movie.
Pros: Crew informed us about the time delays and why we had to unload the plane .
Cons: Boston closed their airport due to high winds.
Pros: Friendly crew. Extra snacks and drinks were a big plus on a long flight.
Cons: There were not enough people that checked their carryons, which lead to a long delay in boarding. Jetblue people should have demanded more checked bags to avoid a long delay in boarding. The flight was painfully long due to snow, which is understandable.
Cons: Best flight, best service
Cons: Too hot. They need to turn off the blue light for a red eye...
Cons: This was one of the worst overall flying experiences I’ve ever had. The flight was from Mexico City to Cabo, and i was supposed to take the flight with two friends. We were all later than we wanted to be due to the México City traffic. I arrived one hour before the flight and they arrived exactly 34 minutes before. I remember because we tracked it exactly on our phones as it was happening. When they got to the check in booth the attendant said they were too late to check in and they had to have gotten there 35 minutes before. I have checked the airline online policies and nowhere does it say that. It only says that they can refuse checkin after 30 minutes but I am positive they arrived before that. I will mention here that the plane was about 15 minutes late taking off. So, the airline enforced strict made up policies on its paying passengers and doesn’t uphold any sense of respect to them? The attendant also told my friends they would not get refunded and that the next flight wasn’t until the next night. We are going to Cabo for the weekend so obviously that was out of the question. So, I board the plane and realize why the attendant must have told my friends the plane was closed. There were no empty seats on the plane, which means that they must have given away seats to people on standby. I support this if its a last minute decision after the flight has closed AS IT IS ADVERTISED. Not a made up 5 minutes before. So I boarded and there was absolutely no service. None. The flight attendants came out once and made you pay for WATER. What kind of airline doesn’t at least give water??? I understand the appeal of budget airlines but honestly, this flight was over $200 which is not what I would call “budget” and the airline skimped on the most basic things— water, customer service, and any semblance of human decency. I am thoroughly disgusted with how horrible this airline has been for even a 1.5 hour flight and i plan to not only write as many horrible reviews as I can but to share this terrible experience with as many people as I can so they can avoid being victims to such inhuman treatment. Viva Aerobús should be ashamed to call themselves an airline and Kayak should be ashamed to allow them on their site.
Pros: Don't leave me abord lost my flight and my money
Cons: That airline sucks
Pros: Por favor mantener Los precious gracias
Cons: Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!
Pros: on time
Cons: they charge for baggage and food
Pros: The crew was friendly and efficient.
Cons: The seat are barely padded and don’t recline. I would settle for more leg space and forget that the seats don’t recline.
Cons: Left over 1.5 late and were never really explained why
Pros: The crew was great
Cons: The seats could have been comfortable
Pros: That I got to my destination safely.
Cons: Treat people nicer. Don’t be rude.
Pros: Crew very attentive with smiles. I don’t care for the tight seating with no entertainment offer. No plane should not be without WiFi. One complimentary drink should be included.
Pros: Enjoyable flight with great crew!!!
Pros: Crew was friendly , seats were comfortable
Cons: More extra peanuts
Pros: By far the best airline and best service in Mexico, great customer service at airports and on plane. Will be flying aeromexico from now on.
Cons: Customer service call center were rude and had no options to fix the problem with my seating, was reffered to email complaint center that has not returned an answer.
Cons: Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in.
Cons: Entertainment selection was mediocre.
Pros: Flight staff friendly and everything went smoothly.
Cons: Always wishing for roomier seats.
Pros: Early departure
Cons: Absolutely nothing
Pros: Food were bad. Out of air condition
Pros: Food good
Pros: Very bad crew. Seats very uncomfortable
Cons: Crew could have been better
Cons: Spirit’ kiosk bag check is a waste of travelers’ time. Takes agent just as long to process—plus waiting in line a second time
Cons: It took us more time to departure and almost 15 minutes to leave the plane. Horrible
Cons: Not much.
Cons: I had items stolen from my checked luggage...valued over $200
Pros: On time departure, pleasant crew.
Pros: My money clip was stolen.
Cons: Have better security and stuff at airport. To be more open to people needs.
Pros: Crew was amazing
Pros: Pilot had good sense of humor.
Cons: Entertainment system in wife’s seat didn’t work
Pros: Crew was fine, nothing spectacular.
Cons: Paid extra for exit row on A321 - scam for AA to charge extra for this row, there is no extra leg room
Cons: I will never arrive to this airport again. It’s too difficult to go to manhattan (especially on Sunday) it’s not worthy to save a few bucks to spend more than one hour in the taxi
Cons: The boarding process. Passengers having to get out to let another in... I know this is nothing new, but there needs to be a btter w
Pros: The flight started with 7 min delay for one crew not showing up. Eventually we had to wait on the plane for one hour for the plane to fly
Cons: contacted customer service 3 times while the first 2 times over the phone and was promised to get a $100 travel voucher in 24-48 hours. Never got that. When called 3rd time I was asked to email their support which I did and one week have passed and nobody bothered to respond yet. Typical United!
Pros: Entertainment and flight in general.
Cons: The seats suck!!! Very little comfort
Pros: Seats were spacious
Cons: United lies about baggage fees. When booking off of kayak, they charge to assign a seat and they charge to carry on or check your baggage. BAIT and SWITCH.
Pros: It was cheap and left on time and arrived early. Crew was polite, pilot was funny. Can't really rate the food since I didn't buy any. There was no entertainment.
Pros: Quick boarding,
Cons: 45 minute delay.... not great
Pros: Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido
Cons: Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier
Pros: I like the fact that the flight was on time, and boarding was quick..
Cons: Flight was delayed by traffic control in NYC. Instead of just informing passengers why the flight was delayed, they just ignored the passengers and made people queue
Pros: Everything was great. Service, food and drinks
Cons: The plane was delayed 2.5 hors and we missed our connection
Pros: Service and smooth flight
Cons: Champagne instead of tequila
Pros: The time, wasn't long flight
Cons: I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on.
Pros: Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.
Cons: No room to move very cramped
Pros: Food were bad. Out of air condition
Pros: I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch
Cons: We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare
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