OMA - MIL
Find cheap flights from Omaha to Milan
Good to know
|November||Best time to beat the crowds with an average 48% drop in price.|
|August||Most popular time to fly with an average 27% increase in price.|
Average price round-trip
|$942||(avg. price over the last 2 weeks)|
Good deal round-trip
When to book flights from Omaha to Milan
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- Looking for a cheap flight? 25% of our users found flights on this route for $731 or less round-trip.
- High season is considered to be July, August and September. The cheapest month to fly is November.
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Top 5 airlines serving Omaha Eppley Airfield to Milan
Scores according to KAYAK customer reviews
Pros: "Flight attendants were nice"
Cons: "The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all."
Pros: "Good Flight"
Pros: "Seats in economy are never comfortable. And someone also reclines their seat. But overall bathrooms were clean and food was good. Really no complaints about the flight itself or the crew!"
Cons: "Carry ons are too big! People should not be allowed to bring a piece of luggage inside the cabin. They are very heavy and some people cannot even lift them to place them in overhead compartment. Makes boarding slower and more complicated. Seats need to be a little wider. If a big person sits next"
Cons: "Less legroom than other airlines but have never flown to South America before"
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Pros: "The free movie/entertainment system"
Cons: "Leg room limited, but seats were ok"
Cons: "Seat assignment with Economy ticket."
Cons: "It was great"
Pros: "Crew was good. Food was good."
Cons: "Plane was delayed for an hour. Legroom in economy was tight."
Pros: "Nothing. Delta cancelled the flight with no explanation, and ruined our last day in Omaha."
Cons: "An explanation as to why the flight was cancelled, as well as help with finding alternative accommodation. We had to fly back very early via Atlanta, and spent the day in transit, which forced us to cancel a reservation in Omaha and erased our ability to enjoy the final day of activities there."
Pros: "Each employee on the plane was nice."
Pros: "Yummy snack! Funny crew member who acknowledged seats in landing position are uncomfortable. Sing songy welcoming voices :)"
Cons: "Aww. The movie I wanted to watch wouldn’t play.."
Pros: "The crew was helpful and seemed genuinely nice. The seats felt a little narrow"
Pros: "Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early."
Cons: "Trash in seat pocket"
Pros: "The crew"
Cons: "Very small plane"
Cons: "Touch screen monitor was unable to register touch, so no entertainment available."
Pros: "The seat was comfortable"
Cons: "Food was quite bad"
Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."
Pros: "Another safe flight. Crew was very attentive."
Pros: "Great. Love first class whenever price allows."
Pros: "Crew very friendly"
Pros: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Cons: "2 hr delay"
Pros: "Not applicable"
Cons: "The flight was delayed twelve hours and was not given any compensation even though i had to stay the night at the airport with no blanket or pillow and no freebies of any sort. The gates kept changing. I got up to move to the correct gate at least four times during the night. The next mornings flight was behind schedule as well. I want compensation for my poor delta experience."
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"
Pros: "My comfort zone seat"
Pros: "New schedule"
Cons: "Missed connection die to delay by lightning. Rescefuled and put us up overnite but had comfort tickets and had to fly coach and seated separately."
Pros: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Cons: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."
Pros: "Ontime boarding, few minutes delay made up enroute for ontime arrival."
Cons: "Cabin service interrupted by turbulent weather."
Pros: "Crew was the best!"
Cons: "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
Pros: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."
Pros: "It was good"
Cons: "Two overhead bins burst open during takeoff. it's pretty scared when luggage could potentially come flying at your face."
Cons: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."
Cons: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."
Pros: "smooth landing, little turbulence and very accomadationg staff. Plane was clean and comfy seats. My youngest had not been on plane in quite some time, and the flight attendants my her very at ease"
Pros: "Great plane"
Pros: "i thought the food was fairly good.i thought the crew were good."
Cons: "that we were about an hour late departing. i thought the entertainment especially the movies could have been better."
Pros: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Cons: "Boarding was not well organized."
Pros: "The stewardesses were not only beautiful (Jessica and Kesha) but extremely attentive and friendly."
Cons: "There was nothing I didn't like about this flight"
Pros: "On time schedule"
Pros: "Plane was a newer one, clean, and the stewards were nice."
Cons: "New seating was terrible. The seats are so jammed together that my knees were pushed up into the seat in front. How can anyone be comfortable with this kind of seating arrangements?"
Pros: "attendant and gate crew were very pleasant. Once the paperwork mess was corrected we did not have to wait in line to take off"
Cons: "Sat on the plane at the gate for close to an hour. Very warm It was quite a while before they told us that paperwork had been done wrong. More waiting. Plane was late by 30 minutes arriving"
Pros: "Flight attendants were lovely"
Pros: "Friendly crew. Good price. Upgraded to comfort seating without charge since I'm a Delta sky priority flier"
Cons: "Seats uncomfortable."
Cons: "After flying all night from EZE to ATL the flight to JAX was delayed multiple times until DL changed aircraft. We were exhausted and ended up arriving hours late. The gate agent said we shouldn't take an earlier offered flight if we wanted to collect our luggage when we arrived because the luggage would stay with our original flight, yet it was already in JAX when we arrived. They lied."
Cons: "make me sleep in the airport unexceptedly"
Pros: "The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious."
Cons: "Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also."
Pros: "good crew ok food for airline"
Cons: "despite an outrageous price we had problems registering our luggage economy light never heard of it"
Cons: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."
Pros: "Comfortable seating, good food served by this airline"
Cons: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Cons: "I don’t have bed for my baby and I asked the server for yogurt she never tell me they have or not"
Cons: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."
Cons: "Flight was delayed"
Pros: "On time with excellent care by staff"
Cons: "Long walk on the airport for connecting flight"
Pros: "The crew was very accommodating."
Cons: "I wasn't aware beforehand that I could request a dairy free meal."
Pros: "Same as above same as a bove"
Cons: "Same as above"
Pros: "Enjoyed the legroom even though we flew Economy class. Good selection of free movies. Crew was friendly and accommodating."
Cons: "I did not like the fact that I was not on this flight."
Pros: "Accommodations comfortable"
Cons: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."
Pros: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."
Pros: "Needed to cancel trip - had insurance I thought was good"
Cons: "it sucked !!!!!! someone had to die before they covered cancellation"
Pros: "Again the flight wasn't full so had plenty of room."
Cons: "The sandwich they offered was pretty bland."
Cons: "Over 30 minute delay for an hour flight! Frustrating."
Pros: "Not go your a day off"
Cons: "Your programmers don't know what they're doing"
Pros: "So much more comfortable to sit and sleep on such a long flight. Worth every penny!"
Cons: "Pathetic food, and really rude crew by the standards of an international flight."
Pros: "Food is better than other airlines, keep it up!"
Cons: "breakfast was just a muffin. used to be a real breakfast with bread, butter etc. would be nice to bring that back"
Pros: "Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend."
Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."
Pros: "The crew was very friendly and helpful"
Cons: "I am lactose intolerant and there were few non-dairy options"
Pros: "I always enjoy flights on Lufthansa. Very professional and nice crews."
Cons: "More movie options would be good."
Pros: "Attends were good."
Cons: "Jain meal is not available which is available in all the flights like Emirates, United airlines, Turkish airlines etc"
Pros: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Cons: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."
Pros: "The food,Entertainment,was good boarding was awfull changed the terminal 2 times 55-60 min late, one of the crew member was rude."
Pros: "I like that the flight crew did the best they could to make sure my husband and I were sitting together with one child."
Cons: "I did like that my whole family including two children 2 ad 6 were sitting all separately all over the plane. Children 12 and under should not be seated separately. And that should be the job during the check in. Not during birding."
Cons: "Vegetarian meal choice not offered"
Cons: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Pros: "The food was great."
Cons: "There isn't much leg room."
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Pros: "Crew was more understanding. Placed us to row 18...emergency exit."
Cons: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."
Pros: "Very professional. Excellent service. Very good food (for a flight)."
Pros: "Food was great, as was entertainment interface on tv."
Cons: "The food was not very good even for airplane food-- couldn't finish my chicken even though I was hungry!"
Pros: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Cons: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."
Pros: "see above"
Cons: "see above"
Cons: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
Pros: "TV & movie selection, food and drinks were great! staff was friendly and there seemed to be a bit more room between seats!"
Pros: "Everything was exceptional. The crew provided excellent service, the aircraft was modern. Boarding was painless. Food was the good, all things considered."
Pros: "short hop--good"
Pros: "The flights itself was ok. The flight attendants caused me no problems, and the flights, when I FINALLY got on them, were smooth."
Cons: "everything else. The franfurt airport closure made me miss school because they did not offer extra flights to accommodate all the displaced travelers. I had to stay in the Frankfurt airport for a FULL EXTRA DAY, and every time I tried to get a new ticket, or ask anyone for help, I was given the run around. No one was helpful. I talked to about a dozen Lufthansa employees that day and only one was helpful at all. It was a hellish nightmare. Before my last flight, I was furious with how I had been treated all day and a horrible Lufthansa woman yelled at me for being upset about the situation. Then, when after much hassle I finally got to my destination, I was told my baggage was lost. That was on thursday and I still have not gotten it. i am never flying lufhansa again. This was the worst trip of my entire life."
Pros: "The service was very good throughout the whole trip."
Cons: "Flight attendants served too many drinks (hard liquor) to the passenger sitting in front of me, and continued serving him even after he was visibly drunk. When preparing for landing, one attendant gave an annoyed answer when I asked him to remind the same passenger to set his seatback in vertical position."
Cons: "I got a wrong flight from you, different than the one initially selected, upon my payment !...with 6 hours overlay instead of 50 minutes. For that I had to pay extra $300 !"
Cons: "1 After long stand the line when i want to check in my Luggage i got shocking news According to checkin counter lady said Flight delay more than 2hours and can be 3hours no body knows how long will be delay, she recommended me to go from San Francisco to san jose airport to get another flight. it's time Enough she said , that time about 1pm, i am lucky that i arrived SF airport 3hours in advance so that i could manage to catch up another flight at the san jose airport, i had to go san jose airport from San Francisco by Taxi and the cost was 170usd because driver says over 50mils far a way i need to pay 50% more, i have a alot import meeting in germany, meeting schedule could be mess i was really shocking, how can i get back Taxi fee usd170??? 2. regards to Crew., one Passenger was collecting his handy carry luggage at Cabinet and he forgot to close Cabinet cover after he collected and it was opened that time one flight crew passing by to final check up before landing but don't see that cabinet door open, so one of passenger talk to her to close the Cabinet door, also handy carry luggage after used the passenger should Keep Under the chair for safety but even passenger keept (put) in her beside empty seat, the Crew don't say anything, it was many people keept in next empty seat area. According to rull must keep it under seat, but crew don't say anything I was very very surprised. it's very Dangerous to everybody people may hurt , i was very Scared and nervous. 3. in the dark room passenger can't see or feels that behind them whether crew come or not (passing by or not) Crew passing by and hit passenger but without saying sorry and just go a way. it's impossible... 4. i was standing at Exit door and look at the outside but same time crew came and said to me not friendly and without smile "Excuse me" and i go a way, i saw she crew want to put something inside at dress room. what i want to say the crew could be more nice and smiley face to passenger or could be nice can be wait 5 seconds but was really the way of tone is Racist, this is what i felt, really bad."
Pros: "The crew was perfect - nice and very helpful. I like the restroom area on this plane much better than on other kinds of aircraft."
Cons: "I definitely didn't like how Lufthansa online booking assigns seats. Why are family members who booked their tickets as one order getting seats apart from each other even after online check-in and seat selection? We had a very bad experience with this."
Pros: "Seating was comfortable though a tad bit cramped."
Cons: "Window was dirty from someone touching it on a previous flight. Cannot wear headphones during takeoff or landing was an inconvenience. Cabin crew made sure all passengers were held tightly to their rules but then got themselves a coffee and chatted up front the majority of the time. (Only an hour trip, so no beverages or snacks for us)"
Cons: "Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing."
Cons: "Stop losing my luggage and stop charging for food."
Cons: "The flight was cancelled."
Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Cons: "Food was below average"
Pros: "The crew was friendly. The boarding process was very organized."
Cons: "The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down)."
Pros: "New plane and good service"
Cons: "Delayed 1.5 hours."
Cons: "There was some problem getting the bags on which meant we didn't leave the gate until almost an hour late. Then because of the delay we sat on the runway for over half an hour more. Meaning we missed our flight to Austin. Two flights over an hour late in one day. Oh, and we are missing one of our bags."
Pros: "boarded and landed on time. staff was nice."
Cons: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"
Pros: "Crew was friendly, courteous and very helpful. On time arrival despite a late departure."
Cons: "As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time"
Cons: "I did not like a lot of things, overall impression was very disappointing compared to a few years ago. I will NOT recommend BA to anyone."
Cons: "They did not give the gat no till the very end and the s cueing check was horrible when carrying a baby"
Pros: "Very good"
Pros: "I got free juice and a snack, almost unheard of nowadays!"
Cons: "I don't know what happened. Check-in took almost an hour. Usually it only takes 10 or 15 minutes. I am glad that I got to the airport 2 hours a head of time."
Cons: "same as above"
Pros: "Very room seats."
Cons: "They even charge for water."
Cons: "There was no food or movie"
Pros: "Not yet done."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"
Pros: "I managed to get onto an earlier flight than anticipated when my original flight to Milan was canceled. The flight went well and service was certainly completely acceptable. I don't recall many details more than two weeks later."
Cons: "The exit row seat available on the rebooked flight was a middle seat, and I can't really complain since I did get the extra leg room I originally booked. I didn't like the length of time I had to wait at Heathrow, however, due to the canceled flight. It was several hours! My apartment rental landlord and I were both inconvenienced somewhat by the late evening arrival when an early afternoon arrival was initially scheduled."
Pros: "Flight was over all comfortable."
Cons: "No snacks were provided."
Cons: "I paid for TWO EXTRA suitcases for my flight. I carefully packed and weighted them in advance. The "lady" on the counter made me remove one jacket and one pair of boots from each suitcase because it was GRAMS over the limit. Grams those that my hand scale did not accuse at all. The following customer right after me had KILOS OVER the limit (almost SEVEN) and were not flying business or first class, regular economic class just like me. And they did not had to remove a thing from their extra heavy suitcases. What is the company criteria? Anyway, I bought me another return flight on OTHER airline and simply lost my return flight on BA. I am never flying this horrible company again."
Pros: "All the normal stuff of flying domestic."
Cons: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."
Pros: "There were no passengers in middle seats. I liked the M&S food for purchase, although they ran out of sandwiches by row 10."
Cons: "I made the connection from T3 to T5; my bags didn’t, again, BA!"
Cons: "We waited 3 hours in the airplane before they would take off, first because they said there was a line for the taxi gate, then they said something was wrong with the airplane they needed to fix it. Shouldn't they do maintenance before they load a plane?"
Pros: "Timelines, crew attitude and onboard entertainment"
Cons: "Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt."
Pros: "It was a smooth landing."
Cons: "Do difference between business and coach except no one in the middle. Same seats, same everything. Save your money."
Pros: "Staff and leg room"
Pros: "Could not watch any movie on business class again thanks to BA falling apart old aircraft and entertainment system with defect -- this time on both video and sound."
Pros: "Nice, smooth flight, no complaints."
Cons: "The flight was an hour late"
Pros: "The crew was nice."
Cons: "Is this really the British Airways business class within Europe? What a disappointment. Felt like I was in economy except the only difference was I got my drink served in glass rather than plastic. Why don't you get some tips from Emirates considering from Abu Dhabi to Doha you had 10"+ tvs infront of you, tons of leg room and actually good food offerings."
Pros: "Excellent service, the entire flight staff was friendly and attentive"
Cons: "The only thing I didn't like was the size of the drinks. Regular sized soft drinks, juice or water would have been better especially for 11 hours in a pressurized cabin. I had to ask several times for more water until I found a small water dispenser at the back of the plane where I could refill my water bottle without having to ask the staff. The attendants were always more than happy to give me extra water when I asked"
Pros: "Crew were great."
Pros: "Able to get a flight next day. However, I paid to reserve seats, and did not get offered a reimbursement!"
Cons: "No food or snacks offered."
Pros: "Leg room seats"
Cons: "London transfer had to go through security again almost missed flight I'm sure some people didn't make it"
Pros: "GREAT movie selection!"
Cons: "Didn't like sandwich for lunch, but the other meal was good."
Cons: "Our bags were lost. Only water was offered."
Pros: "Safe flight"
Cons: "Very poor service. Did not offer drinks. When asked for drinks the crew said they are doing duty free and did not serve water or drinks."
Pros: "Relatively on-time give IT issue from prior day."
Cons: "Crew not as friendly. Kept getting bumped awake by flight attendant with rather wide hips and no apologies. Boarding process a mess. I had Ruby status but couldn't board with other having Ruby status because I was in economy?? Announcements at gate were poor, hard to hear and again, disorganized. We were slightly delayed."
Pros: "nothing to be noted"
Cons: "late departure"
Pros: "This was maybe a regional carrier, the flight was a bit more mundane compared to the wide-body crossing the Atlantic, however, there was nothing to really complain about. Boarding was a bit of a madhouse, but in the end not too eventful."
Cons: "We booked a wheelchair transfer from the connecting flight, and BA refused to provide the service. My elderly mother in law with limited mobility was left alone and stranded at Heathrow and was only assisted by fellow passengers (NOT BA staff). Unbelievable."
Pros: "The crew on the plane was super nice. They tried their best to keep us entertained, and hydrated in a hot environment"
Cons: "The plane didn't leave OMA gate for over an hour. A repair needed to be made, and there was a huge long delay in getting a hold of maintenance to fix it. Then there were problems with the fix. Once it was finally fixed, the paperwork had a mess up. We didn't leave until at least 2:52 pm. Then, when we landed, the elevator for the luggage that was valeted stopped working for 4 minutes. I was nearly late to my connection to Paris. Instead of a 1 hr 55 min layover in DFW, I had 7 minutes from the time I finally got my suitcase to the time I got to the other terminal to board."
Cons: "Because I didn't make it and I want my money back"
Cons: "I usually like plane food, but the gluten free meal just was not good. The chicken was very tough. I got a bottle of vinaigrette, but no salad!? Initially, I got no GF snack. Very shortly before landing a received a cold fritata in a box with warning "the contents may be hot" or not..."
Pros: "Good overall experience"
Cons: "Food can be tastier and less fattening"
Pros: "Appreciated the opportunity to upgrade at a reasonable price because the flight was so full"
Cons: "The "Miami based" crew were a little abrasive"
Pros: "The entertainment options was awesome used the on board wifi and the flight cruised by"
Cons: "Boarding and deplaning is always such a hassle"
Pros: "The crew was very helpful."
Cons: "Sears are pretty tiny for comfort"
Cons: "Seats small"
Pros: "The crew was great!"
Pros: "Crew, seats, and smoothness of ride."
Cons: "You have to pay for seats to sit with your travel partner."
Pros: "comfortable seats, legroom,"
Cons: "seat recline, food, offer lounge access"
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Pros: "Crew entertainment"
Cons: "Seat cushions"
Pros: "The only good thing about the flight was the crew."
Cons: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"
Pros: "The kind staff made the flight more bearable."
Cons: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."
Pros: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Cons: "Food. I didn’t like my seat, was uncomfortable."
Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Pros: "Very pleasant crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"
Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Pros: "On time flight. Cheap ticket"
Cons: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."
Pros: "Flight on time"
Cons: "No power outlets our video screens at seats. No food served on 4 hour flight."
Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."
Cons: "Old plane No outlet No screen No USB Poor food quality"
Pros: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Pros: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Cons: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."
Pros: "Flight was on time."
Cons: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."
Cons: "6hours delay and no reimbursement. It sucked! Thank you."
Cons: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."
Pros: "Arriving on time"
Pros: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Cons: "American Airlines"
Cons: "Kiosk sign-in tried to sell several upgrades prior to issuing boarding pass. Very irritating! Seating was very cramped"
Pros: "Crew updates during a technical issue investigation."
Cons: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."
Pros: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Cons: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."
Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
Cons: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"
Pros: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Cons: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"
Cons: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."
Pros: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Cons: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."
Cons: "Horribly unfriendly flight staff"
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."
Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"
Pros: "One flight attendant was completely uninterested! Others were good despite the delay."
Cons: "One poor attitude flight attendant."
Cons: "After arriving at the airport more than 2 hours early and at the gate 30 min prior to departure, American Airlines never called last boarding call, not our names. We sat at the gate, not knowing they had boarded, and tje plane departed unbeknownst to us. Had to stand in the rebooking line for 1.5 hours before speaking to a rep who told us we couldn't rebook our international flight. Had to request a supervisor, who thankfully after an additional hour was able ro rebook us."
Cons: "Cancelled flight due to multiple mechanical malfunctions that should have been checked previous to boarding. Held on the plane for 4 hours, another 4 hours in terminal of the closed airport once allowed to deplane, no communication, no food or water, put up in a hotel an hour and half away despite this being NYC, terrible customer service, no compensation, unable to get tofinal destination earlier than 24 hours later missed events in final destination overall financial and personal losses due to the inadequacy of the airline."
Pros: "boarding was fast"
Cons: "The entertainment was not working, plane is really old, service mediocre."
Pros: "It was all good.it was"
Cons: "There was no phone charger at the seat."
Pros: "The crew were helpful and as I have a disability they gave me a chair with moreegroom and closer to the exit."
Cons: "It took a long time before they offered beverages, we were in the air for more than 1.5 hours before they came by to offer drinks"
Cons: "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"
Pros: "The first leg of trip had a newer aircraft......potentially due to the "mechanical delay" that started the fiasco."
Cons: "I don't usually do reviews, but this experience has prompted me too. I usually pick American over other airlines even if the price is slightly higher but after this last fiasco I doubt I will fly with them again. From the start of the trip there was a delay. I was told that I would have to stay in a hotel in Charlotte because I would miss my connecting flight. I agreed and waited for my flight that was nearly 2 hours late. I arrived in Charlotte and retrieved my bag as instructed and went to the counter. The lady then stated that it was probably best if I tried to get on the last remaining flight even though it showed sold out because "there have been delays all day and plenty of people have been missing their connecting flights". So I rechecked my bag and headed to the game. This flight was delayed, as it was the last for the night, so that all the connecting flights could be made. Okay, that is fair enough....even though I didn't get to board and now I no longer had my bag as this is now on the plane. 30 minutes after the plane left I finally get my voucher for motel along with a $12 voucher for food that can only be used in the terminal restaurants......which are now closed for the night. After 30 minutes of trying to contact the hotel for shuttle information I was advised that they were no longer taking airline vouchers. I , again, approached the ticket counter and I was advised that I "would just have to wait because there are no rooms in the system at this time." And none of this instruction seemed professional or accommodating. After another hour I was approached that now there are no other options in their system for accommodations and I would have to pursue options on my own. So......the higher priced one way ticket just became $100 more at no fault of my own."
Pros: "Better than I thought it would be."
Cons: "The lady at the boarding gate at newark airport was extremely unpolite and with a very law service attitude"
Pros: "Crew was great"
Cons: "Not able to change our seat and I understood checked bag per person was included. The charged me 120 for two bagd"
Cons: "Flight was cancelled due to weather. Earlier flight delayed twice for take off."
Pros: "The crew on the flight was very nice and I like that they fed us multiple times."
Cons: "When at the boarding gate, the staff forced me to check my carry on because they said it was “too big”. But I was on a flight before hand that was much smaller and it fit in the overhead space there. When I try to tell them that it fit in the last plane and I fit it in the example been, they still made me check it. I believe they just picked me out for no reason. It was ridiculous and the lady was very rude. The crew on the flight was very nice and I like that they fed us multiple times. Also, the flight was very cold. Even with the blanket and cardigan, we could never get warm."
Pros: "I have flown with untied twice now within a 1 month period and haven’t had one delay. Each time I flew from EWR to MXP I had on time and early flights. Anything from boarding to taking off has been on time and smooth."
Cons: "Economy seats need better cushion on the bottom of the seat. It’s brutal trying to sleep."
Pros: "The flight was great! The captain came out to greet everyone before we boarded the flight. it was a smooth ride and we got to milan sooner than expected! Can't get any better then that."
Cons: "The crew wasn't that nice. One lady in particular was extremely rude! I would cringe every time I heard her response to a customer. Her attitude was nasty and it seemed that she was in a rush to just get everything over and get off the plane. I wish I would've gotten her name because the others were great, but she didn't seem to be happy."
Cons: "You forgot my TSA"
Pros: "Paid fee for exit seats. Plenty of room."
Cons: "Exit doors have a draft, not informed ahead when booked. Very chilly with 2 blankets."
Cons: "Flight delayed over 4 hours. When I spoke to the person at he gate when we had to deboard, She was patient in explaining but didn't seem like she wanted to answer my questions in front of everyone else. I walked over to the United customer service desk. Wow. No sense of empathy whatsoever. They gave me the answers to my questions but I almost felt like I had done wrong asking what my options were. Never had an issue with Lufthansa. United customer service is a different story. I will try my best to avoid Lufthansa flights operated by United from now on."
Pros: "people were polite and nice"
Cons: "cramped seating"
Pros: "Everyone was very pleasant, flight was on time."
Cons: "Tight seating."
Pros: "The plane didn't crash"
Cons: "You pay for everything- including wi fi. Cheapest, saddest flights I've ever had. Never again flying United."
Pros: "All perfect! Amazing how much nicer flight staff was!!"
Pros: "Short flight"
Cons: "Why do all the employees at United try to make you feel like your "putting them out" whenever you ask them anything. I have never experienced how an entire company can walk around with a chip on their shoulder. No life-threatening we are done."
Pros: "Crew and staff were helpful along the way. I had a pleasant experience overall."
Pros: "The pasta dinner was good, the seats still had in-screen entertainment, and we got 2 seats together by ourselves!"
Cons: "The very back of the plane. United must have changed the type of plane as our seat assignments didn't make sense. Thankfully, we were able to change them when checking in at Newark airport."
Pros: "Boarded on time"
Cons: "Late to mke!"
Cons: "Seat did not recline! My bags did not arrive for 3 days. I had nothing and all i eanted to do was shower after an 18 hr trip."
Cons: "I never made it to Helena. Flight was delayed 2 hours so I missed my connection and had to fly to an alternate airport and buy myself a rental car and hotel room."
Pros: "Nothing really."
Cons: "The fact that my bag got sent to LAX."
Pros: "Absolutely nothing."
Cons: "Boarded plane with my 8 week old baby. After getting settled had to deplane due to mechanical issues. Then I stalled feeding as he has to nurse during takeoff to relieve pressure. Airline kept slightly postponing it so wasn't comfortable nursing as I needed him to eat during takeoff. But no realistic time was ever given. Eventually they cancelled flight and they rebooked next day. Then united realized they would have to give travel vouchers / hotel if flight was cancelled so they re labeled it "delayed" to avoid putting everyone up in a hotel. 13.5 hrs of a delay overnight is not a delay and deserves better treatment! To add insult to injury, my GATE checked stroller took 45 min to come up to the top of the jetway. 45 minutes! I had to ask 4 times with a screaming 8 week old with nowhere to set him! The kind girl kept paging down to them but nobody would bring it up. It was absolutely horrible. Then today at check-in they couldn't figure out how to print the infant boarding pass which ultimately took 30-40 min of the lady trying to no avail. I arrived 1 hr 10 min early to my flight and nearly missed it due to United. The issues with printing my "infant voucher" caused me to have to run through the airport and frantically collapse stroller to make on time. With zero sleep thanks to the debacle the night before. Beyond disappointed and believe should be compensated for this experience."
Pros: "Airport and crew on ground and in flight very nice"
Cons: "I'm a big guy and plane just to small"
Pros: "United wide body jet was roomy and comfortable. Even sitting in the middle seat between two strangers was not awkward or uncomfortable Easy boarding and helpful attendants on board."
Cons: "Checkin process was poor - unable to use kiosks; required personnel to check in. Customer rep was alone and line was long. Poor process and lots of angry customers"
Pros: "Almost didn't make my connection."
Cons: "Wifi didn't work"
Pros: "Everyone was beyond helpful and wonderfully nice."
Cons: "A 4 hour flight & we got a repulsive wafer cookie and one, just one drink. No one ever came around to offer another beverage. The flight attendants were rude & spent the majority of the flight hanging out in the back gossiping."
Pros: "The flight attendants are super duper nice. Like so nice. Too nice."
Cons: "The chairs will make your butt go numb after awhile. It's inevitable. The snacks are god awful packaged poison BUT the beverage selection is vast which it pretty dope."
Cons: "The seats on the 737 are uncomfortable."
Pros: "Quick and easy boarding, friendly staff, On time/early to arrival"
Cons: "Not a lot of space for passengers- even someone small like me at 5'2 and 120 lbs. Flight was also a bit turbulent"
Pros: "I like the many options that I had to choose from for my filghts"
Cons: "That I could get my seat assignment when I place the reservation"
Cons: "No snacks...free"
Pros: "Helpful crew"
Pros: "The United staff I interacted with were some of the friendliest people I'd worked with all day."
Cons: "Our first flight was delayed, which meant we'd miss our connecting flight. We were moved to a flight that would leave us in the airport for 8 hours. I called and someone got my onto an earlier flight, but when we showed up at the gate, we found out she hadn't finished the transaction and now there weren't enough seats for us. We were supposed to land in RIC by 2, but by the time we got a flight (which was again delayed), it was almost 10pm. The only helpful person I dealt with was John, who took my call to get us on another flight."
Pros: "Our flight was on time. Economy plus seats were roomy. Also, we had gate checked car seats and the pilots waited to ensure that they were delivered before de planing."
Cons: "My only complaint was that there was no food for sale. We had 2 hungry kids and we only got some free pretzels and a drink. It would have been nice if there was a snacks to purchase."
Pros: "View out the window"
Cons: "Delayed at Chicago for 8 hours before they canceled the flight. It was beautiful & Sunny in both Chicago (depart) & Omaha (arrive) all day. The flight was most likely canceled because of an incoming flight that never arrived. Stayed at hotel on my own dime after wasting an entire day. Completely unacceptable and will never use airline for this route again."
Cons: "Could not get seats together with my daughter even though checked in on-line exactly 24 hrs. prior to flight. No 2 seats together in economy. How can all the seats be taken so quickly? Seems like the airline is just trying to "force" passengers to upgrade their seats to get more money."
Pros: "Smooth boarding. Friendly crew. Got us there on time, despite a late start That included a gate change."
Cons: "Was asked to check my carry on bag, because the flight was full. Meaning they sold the seat I purchased for my wife (who was unable to make the flight). I did so, but when I looked in the overhead bin after the flight, it was empty. When we arrived in Denver, I waited at the baggage carousel, watched everyone pick up there bags, until there were only 5 or 6 bags going around. I then went to a counter behind the carousel and asked about my bag. I was only then told that my bag had been there the whole time I was waiting."
Pros: "The crew members were friendly and efficient."
Pros: "People were very nice and friendly"
Cons: "Flight was rough & delayed"
Pros: "I always appreciate a nice smooth landing."
Cons: "The caramel wafer served with the beverage in flight."
Pros: "Just noticed survey on my flight from Omaha to Chicago. Sadly I woke up to find that that flight was cancelled and I had to reschedule and flown to Denver instead."
Cons: "The stewardess wasn't the least bit helpful. I did not see any friendliness on her part to anyway. It was like she had to do the job but didn't like being there. So very weird. My original flight to Milwaukee with stop in Chicago was cancelled. This was a flight that took me to Denver and then Milwaukee. Therefore cold for over two hours. Not a good experience with United."
Pros: "On time"
Cons: "The older female attendant was extremely rude . Noted her inability to communicate with an obvious mentally challenge teenager. This attenders needs to retire she appears to be very tired of her job giving United a very poor image."
Pros: "I did not like anything. Please people don't book through kayak. Scam website"
Cons: "Flight delayed. Stayed at airport for more than 2 hours. Baggage lost."
Pros: "Even though we left almost 30 minutes behind schedule on a hour and a half flight, the pilot made up the time in the air and we touched down 2 minutes ahead of our original time. I know a bunch of people had connecting flights and we're very happy."
Cons: "Departure was delayed for unknown reason, first flight of the day and the plane was sitting at the gate 2 hours prior to it's scheduled departure time."
Pros: "All the staff working for United Airlines are very professional and caring. Wifi onboard was fantastic!!"
Pros: "It was ok"
Cons: "Not being in first class"
Pros: "Hassle free booking(no hidden fees) comfortable seats which for me being 6foot6 isn't always the case. And the free selection on the united airlines app was an awesome bonus"