Great overall experience and use of the Delta One lounge was amazing!
I used by Skymiles to upgrade to First so that I could comfortably work using my laptop. But WiFi was intermittent and unavailable for long periods. I feel like I wasted 70,000 miles :(
Great as one can be for a one connection 6 hour flight
The gate attendant was not clear w message on flight delays.
Chairs don’t recline and the ones that do recline, barely do recline. It was most uncomfortable flight i ever been on.
Very nice the whole crew was amazing and very professional. I had an offer for a drink it was handled great and amazing crew and nice flight.
The number of interim flight delays has been higher than I can remember in my history of travel making any connection a mystery as to whether you will actually make it.
Of course, the Gate change was last minute and they were boarding g when we finally got to the change of terminal as well.
One of the best crews and best flights I’ve ever had! Really great experience
The bus ride from the terminal to board the plane is uncomfortable and stressful when making a connection.
Loved the easy process to board and the experience overall was smooth
Set on the plane for two hours before pushing off the gate due to the power source issue being fixed which was known before letting people board the plane. On top of that it was very hot as AC was not working properly. Terrible experience and limited communication provided by the crew on the status of the issue. They should let people deplane while issue is addressed instead of frying them and glued to the seats.
I am United’s newest fan. The planes are clean, the staff is so friendly and snacks are more than just old pretzel crumbles. The captain came and said hello! Truly amazing experience
Seats needs to be wirer and food is very poor
It was good overall except from Omaha to Denver when flight a was a repeatedly delayed apparently due to some issue at Denver. Communications could have been handled better. I had to board then deboard with luggage and board again
Sitting on the runway after we land for almost two hours! Not sure if we should blame United or Just Dumpy Vance.
There were issues with the first segment but what really bothered me overall is that you rebooked me and put me in a seat away from my wife and then put her in another booking or boarding group. I don't like having to monitor every little thing you guys do in order to get what I paid for in the first place.
Please please take consideration when setting cabin temperature. The vents were not functional and it was over 70 degrees in the cabin during the winter months when most people are used to much cooler indoor temperatures. I was down to my white t-shirt and the sweat pants I wore from Auckland to San Francisco and was sweating profusely and there was NO VENT!
The staff was phenomenal. I can’t think of anything that could be better. Will be flying with UA again
I had very little time to change planes originally in Denver after my flight from Omaha. I had an hour and a half layover in Denver originally and my flight leaving Omaha was delayed an hour because they had to change a tire which I can understand. When I reached Denver my other flight was late, fortunately, but I still had only 10 minutes to run about a mile through the airport to get to my flight. Again, fortunately I am a healthy 71-year-old and was able to accomplish this feat. However, the stress was more than necessary to bear.
