Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Liberia
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Scores according to KAYAK customer reviews
Cons: "On time flight"
Pros: "Plane was clean & modern"
Cons: "More leg room"
Cons: "Stop charging for checked bags"
Pros: "They got me an air sick bag since there were none in the pockets. Bathroom was very clean. Chair had bendy headrests. Didn’t have to check my bag."
Cons: "Very turbulent, seat did not stay reclined. On a redeye flight, this was the key misery-maker. Seat in front was reclined so no possible position to sleep from the middle seat, even for a short person."
Cons: "Seats hardly recline. Very difficult to sleep in this red eye flight."
Pros: "Seat 4 A. The flight attendant working first class was very attent"
Pros: "In flight service was fast and well organized. The dinner was very good. Flight was turbulent free and no isues."
Cons: "The plane was at the gate but it took over an hour for international inspection and a long time for the plane to be cleaned."
Pros: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Pros: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Cons: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."
Pros: "Crew was great"
Cons: "Hot in the plane and the landing was uncomfortable"
Cons: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Pros: "Yummy snack! Funny crew member who acknowledged seats in landing position are uncomfortable. Sing songy welcoming voices :)"
Cons: "Aww. The movie I wanted to watch wouldn’t play.."
Pros: "Fantastic crew!"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "The entertainment consul for one of our seats kept going out and had to be restarted 4 times. It still didn’t work properly but we gave up trying to get it fixed."
Pros: "The crew members were excellent and efficient. Europe was fabulous."
Cons: "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."
Pros: "Flight was quiet and comfortable."
Cons: "Felt claustrophobic after a while because guy in seat next to me was rather large and spilling into my seat"
Cons: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."
Pros: "Movies selection were good, snacks were pretty good"
Cons: "Why make someone pay for an upgraded seat that doesn’t recline? Terrible. Also delayed the flight by an hour, no explanation, and no idea if connections would be made or not. Had to run to my connection and they almost didn’t let me on. Smh"
Pros: "Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process."
Pros: "Every Delta employee that we encountered was professional and pleasant"
Cons: "No leg room"
Pros: "Excellent Service."
Pros: "The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival."
Cons: "It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either."
Cons: "I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!"
Pros: "Easy boarding, Love to the sad that you were not nickeled and dimed while in flight they provided wonderful food and snacks. The crew so friendly and very hard working constantly there to please the passengers also having Free movies made the 5 and a 1/2 hour flight go very quickly. I fly across country frequently I will always fly Delta."
Cons: "Leg room"
Pros: "really great service, arrived early, as good as it gets."
Pros: "Crew fantastic"
Pros: "none of it"
Cons: "It was Terrible I will never do it again"
Pros: "Better seats"
Cons: "The seats"
Cons: "Condition of the airplane"
Pros: "in economy class"
Cons: "very hard seats with not enough legroom."
Pros: "Friendliness of the staff"
Cons: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."
Pros: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Cons: "long lines through security"
Pros: "Getting to the correct destination."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Cons: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Pros: "Smooth flight; informative crew"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Professional and efficient"
Cons: "I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour."
Pros: "Kindness and politeness, on time lots of explaining"
Cons: "Beyond seat space all was perfect"
Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"
Pros: "No problems curling up against the bulkhead and going to sleep. Crew was very considerate about not broadcasting messages to awaken travelers during this overnight flight."
Cons: "Was a bit warm but in a full plane what can you expect?"
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Cons: "Snacks if possible"
Cons: "I chose my seats when I purchased tickets thru Expedia. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. Why? What causes this? I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Disappointed. I won't be choosing Delta in the future!"
Pros: "I trusted Delta to take of my clients; Delta usually did. Rather, the employees of Delta did. Now when I travel, I prefer Delta (when they aren't too much more economically). Let me change that to I used to prefer Delta, because the times, they are achanging. My home airport is Atlanta, I'm usually traveling to Seattle or Portland; Delta is king in those routes. There's more flight time options, and the entertainment available is better."
Cons: "Here's where the picky comes in. I downloaded the 'Go Go" wifi app beforehand. When I tried to connect I received a message that it wasn't available on my routes. Why couldn't they tell me that it might not work on my routes before they took my money? Further, why wasn't it available? It's not like I was going on a multi city/country trip, this was Atlanta to Portland non-stop. Then there's the 'Premier Seating". I opted for it on my outbound flight and received TSA Pre Check. I didn't buy the seating coming back; I did not receive TSA Pre Check. Coincidence? My fare was more than Alaska Airlines was offering it for, I paid for the wifi that didn't work, and in order to avoid the back of the plane, you must pay. So, I guess I'll be going to Alaska Airlines. They don't have as many flights, but I don't feel dinged for more money every time I turn around."
Pros: "Long flight but smooth despite delays"
Cons: "Delayed by 2.5 hours."
Cons: "Bad smell"
Pros: "Aircraft well laid out."
Cons: "Full flight snd everyone seemed to have a carry on bag.."
Cons: "Awful flight attendants. They all hate their jobs."
Cons: "Middle seat but not that bad in the end. Nice people on both sides. Still i booked 7 months out and wasn’t able to get a window or aisle."
Pros: "The pasta dinner in economy was quite good even by airline food standards. Flight attendants very good, very positive attitudes, which always makes for a better flight experience."
Cons: "The United boarding system sucks.....unless you have $$$$."
Pros: "When we were checking in, the personal service from staff was outstanding."
Pros: "I liked the good options on the flight and the picture menu, the uncomplicated boarding and great check in service"
Cons: "All good"
Pros: "It was an ok flight i guess but there was no good free in flight entertainment."
Pros: "It was fine."
Pros: "Good service."
Cons: "The website is pretty bad, not user friendly. Took several times for things to take, and was a frustrating experience. Luftansa's website. Not United."
Pros: "the price of the flight was the best part of the deal"
Cons: "have to pay for movies, and no good selection of snacks on flight."
Pros: "Got everything we needed."
Cons: "No complaints."
Pros: "I boooked through Kayak based on recommendations fron Rick Steves. When I tried to check in the night before, I was told I wasn't on the flights I had booked. Turns out SAS had switched me to a later flight without any notice. It took hours on the night I was readying yo leave for a three-week trip to find out what had happened. At best, I would have found out the next day at the airport and waited an extra three hours. Not the big fun! At worst, who knows? Would someone have been able to figure it out in time? Huge run-around!"
Cons: "See above. Also no vegetarian meal offerings."
Cons: "We had to check our hand luggage and be charged EUR120.00 We should have been aware of this before we obtained the boarding pass..."
Pros: "Appreciated the boarding style, more organized crowds"
Cons: "Seats are getting too small, not enough room for elbows"
Cons: "Had to circle 3 time before landing due to air traffic."
Pros: "United transfer me to Alaska Airlines because there was delay that would impacted my layover.. So they gave me non stop with Alaska. I'm pleased with their service!"
Pros: "After the flight was canceled, service was just awesome"
Pros: "I liked the service. It's good in general but, looking for better."
Cons: "I didn't like the service sometimes. Especially the hostesses, they are too old. The plane was too small when I flied from Austin to San Francisco. Thank you"
Pros: "I was very happy with the attendants. Very friendly and helpful. The crew was very professional and informative."
Pros: "Flight was n time, boarding was fast and efficient."
Pros: "Quick to board"
Cons: "Flight was delayed a bit"
Pros: "Efficient crew"
Pros: "Very unhappy employees. I work at Nordstrom so maybe my expectations are a bit high when it comes to customer service, but if I owned united airlines I would be ashamed of the way United employees treat people. I paid an extra 300 than I had to to get to Hartford Connecticut at the time I chose when purchasing the ticket. Every plane was delayed. EVERY FLIGHT by at least an hour. I missed my connections and was rebooked twice. the average joe customer service lines were ridiculous with the separate priority line having first dibs. The first customer service man I met with was helpful and kind. With the exception of that man and one flight attendant on my trip back to Portland, every employee was indifferent, condescending and in some cases, actually mean. I say that seriously! (I can't believe it either). I am not a difficult person to get along with and I never showed upset despite the many mishaps I encountered on this trip. Customer service is so important and could have made up for the obvious poor planning and lack of communication by which united airlines functions. Unfortunately, I would rather fly any other airline if given the choice after this trip. Even spirit (and let me tell you, I've only flown spirit once and there is a good reason for that). So disappointing. I am upset over my experience and again, will avoid this airline at all costs in the future whenever possible."
Pros: "Free Upgrade"
Cons: "What wasn't there to like"
Pros: "No delays."
Cons: "No complaints."
Pros: "Friendliness of the crew"
Cons: "Having to wait for wheelchairs to be delivered when we requested them before the flight. No aisle chair delivered at all."
Pros: "Flight was uneventful. Went smoothly."
Cons: "Seating wa very cramped. Long legged people were shoving their knees into my husband's back and I was unable to stretch my legs. Also, there was not a free gluten free snack available."
Pros: "I like the small size. The food and drink are so minimal it's hard to rate. The flight attendants were courteous and efficient. The flight was on time."
Cons: "The bathroom was more "used" than usual..."
Cons: "There was no food for such a long flight"
Cons: "I would like to see free movies added to the flight like American Airlines have."
Pros: "Nice smooth flight"
Pros: "Plane was 3 hours late missed my connection. Was due to poor maintenance of the aircraft. Will not fly United again"
Pros: "Nice terminal"
Cons: "United is chronically late"
Pros: "Everyone was very helpful, always smiling and super nice. I was having a rough, long day and not looking forward to any of it. They really helped me get through it!"
Cons: "No free snacks, I could've used some pretzels"
Pros: "Too much delays in getting on and off flights. Both legs were delayed for long periods. Had to hassle way through to avoid missing connection. Gate info for 2nd leg was not available until 15 minutes prior to boarding; compounded with delay."
Cons: "Over a hour and a half late leaving portland"
Pros: "Wish there was complimentary snacks ie peanuts or crackers"
Pros: "The flight from the Denver leg to Des Moines was great. The crew was exceptionally friendly, especially the stewardess. I really loved taking the smaller plane into Des Moines. It made the boarding and deboarding go very quickly. In the future when traveling to destinations outside of a major hub, I will look for flights with smaller planes. It was an incredibly pleasant flight experience."
Pros: "Everything was great."
Cons: "Food got a poor rating because there was no food service on either flight. You might think about creating another column with N/A (not applicable) as a heading. Entertainment got a mediocre rating simply because I didn't indulge. I might have been tempted more if I could have seen a price somewhere for the entertainment. I was very hesitant to just start swiping without knowing what I was getting myself in to."
Pros: "Although I only got a water, other people were ordering, but the older flight attendant was not at all personable and was very impolite. Being a chef, I would never give poor quality customer service as he did. My flight attendants from DEN to TYS was much more personable and made the flight much more enjoyable."
Cons: "This is the second time my flight was canceled due to maintenence and I had to fly out the next day not the same day."
Cons: "It was cancelled... I waited in line at the airport for over two hours and on hold on the phone for another two to have my flight changed. The new flight was not direct, and got me in to Chicago almost 24 hours late. Both of my rebooked flights were delayed."
Cons: "United Customer Service was terrible on the plane. The gate agent messed up out seat assignments and put 2 of us in the same seat and then a airline attendant on the plane was so rude and condescending to the few of us on the plane about the seat confusion that again was not the passengers fault but United. I am trying to track down her name to file a formal complaint. She made a remark that was disrespectful to people not being able to "read" correctly, she was very rude. Also on our return flight it is not showing our seat assignments. Very poor experience with United. I will go back to Alaska and SW airlines before choosing them again."
Cons: "Weather related, complete cancellation! Rebooking was beyond a nightmare & new flight was 36 hours later!"
Pros: "Seats were fairly supportive and felt good on my back."
Cons: "Seat pitach was horrible. Row in front was basically in you face before they reclined. Paying extra for in seat entertainment was not appreciated (and not done)."
Pros: "No crew so we waited for two hours for one to arrive."
Pros: "even though i was leaving under difficult circumstances, the flight attendant kept us smiling. the service was very amazing and i couldn't have asked for a better flight"
Pros: "Comfort on time."
Pros: "The seat was terrible"
Cons: "If I had gotten my luggage at the end of the flight"
Pros: "Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep"
Cons: "The choices of movies"
Pros: "Punctuality and professionalisms were at the best"
Cons: "All ok"
Cons: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."
Pros: "Nothing! We’re still in Baltimore"
Cons: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."
Pros: "The flight attendants were wonderful and the movies and space for the kids was great!"
Pros: "I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight."
Cons: "Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc."
Pros: "There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX"
Cons: "Be like Swiss or Lufthansa. Charge less and give free water and snacks"
Cons: "It was very cold inside the airplane. I have to ask multiple times for blanket."
Pros: "This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control."
Cons: "Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins."
Pros: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."
Cons: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."
Pros: "comfortable leg space"
Pros: "My return trip didn’t have any major unexpected expenses the way my outgoing trip did."
Cons: "They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair."
Pros: "Excellent crew, ALL OF THEM! smiling and super helpful and they seemed to enjoy their job. Super clean restrooms (again, I was the first one in there - by chance)."
Cons: "I travelled economy. Somehow it felt quite crammed. I felt that there were too many announcements, in all 3 languages, it got frustrating, as it stops all onboard entertainment. Duty Free selection rather frugal."
Pros: "It is a quick trip which is nice."
Cons: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Cons: "Everything : two hoiurs late, no info, unhelpful crew, terrible food,3 toilets for 200 people... The worst experience in flying"
Pros: "Crew members were very friendly, plane was clean, seats were comfortable, and flight was much quicker than what I thought it was going to be. Boarding was a tiny bit unorganized, but overall flight was great."
Cons: "Boarding was a bit disorganized. I had brought my carry-on but the lady at the counter said I had to check it with baggage (which ended up getting delayed once we landed for an additional 15 minutes)"
Cons: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."
Pros: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "To small of a choice to choose from. More options and also newer movies would have been better"
Cons: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."
Pros: "Be on time"
Cons: "Food, no comfort, movies and music boring"
Pros: "They remembered my special meal requested."
Cons: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."
Cons: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"
Cons: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Cons: "Lost my bags or did not make it on time for connection."
Cons: "The on flight entertainment and the very few meals. (In the second flight, there was not even offered coffee!)"
Pros: "Flight left and ended on time."
Cons: "Sandwich bread was not so fresh."
Pros: "Very hardworking crew, always offering extra food, snacks, water, patient with smiles and great attitude Very good food in economy, I was surprised"
Pros: "The fare, that's it."
Pros: "On time Polite crew They gave an "express pass" for people with short connection"
Cons: "- No order to the boarding in Brussels. I am used to boarding in zones so things tend to be less congested leading up to the jetway. - This may or may not have been something the airline could have changed but sitting in the plane for 5 hours waiting to de-ice was unacceptable. The entire food service was served in this time so no food was available for the 6 hour flight to Accra. Had we been able to wait in the terminal, passengers could get their own food and the food for the flight could have been saved. Also, they ran out of chicken dishes by the time I was served and I was left with fish only. Had I been a vegetarian, this would have been unacceptable."
Cons: "The flight was delayed 2.5 hours and made us miss the connection to Houston. Nobody met us at London to instruct what to do about it. We spent an hour running from one place to another till we found the correct line, in which we spent 3 hours waiting for directions to hotel."
Pros: "Alles goed"
Cons: "The delay (due to weather) that caused me to miss the connection."
Pros: "The extra leg room was very much worth it! Did the trip both ways. On the way to Europe we went standard economy and economy plus on the way home -- economy plus was much more comfortable over the long duration of the flight"
Cons: "The food remains mediocre at best in the economy cabin."
Pros: "The plane was clean, the crew was friendly. Legroom was very good."
Pros: "leg space is quite big"
Cons: "the food was poor - Cold Pasta salad"
Pros: "The crew were very respectful and professional did not like everything from Accra to Brussels ."
Cons: "We pay the crew so they need to respect us. One guy among the crew members was very disrespectful and unprofessional ."
Cons: "they lost one of my carry on bags and haven't been found"
Cons: "Not allowing free seat selection when the ticket is purchased."
Cons: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."
Cons: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."
Pros: "It was a short flight, so it was appropriate."
Cons: "No free food and no entertainment. Boarded late."
Cons: "Need more movies. Fly this route all the time and very little change."
Pros: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!Nothing!!!!!! Seats are uncomfortable ! No space for leg"
Cons: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!"
Pros: "My Brussels-Chicago flight had been changed due to Brussels airport being closed. United and Brussels Airlines were outstanding in their allowing me to change to United Amsterdam -Chicago flight with no charges. Overall flight was very comfortable, and food was great in economy."
Cons: "The movie system worked only part of the time, but United will give us some compensation because of it. Boarding in Amsterdam was not systematic, and they didn't call out our group number. We took the bus out to the flight, so eventually it was fine."
Pros: "Crew was very friendly"
Cons: "Seats were the worst ever"
Pros: "I liked the food and the entertainment. From JFK to Brussels there was more legroom than from Brussels to Liberia. The crew members were polite."
Cons: "Woul have appreciated it if we didn't have to wait so long to be transferred to our take off location. It's extremely difficult when one has to wait 5 hours for a connecting flight. One tries to nap and it's time to move. One tries to nap and it's time to board the flight."
Airlines flying from Oregon to Liberia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Liberia
Masks required on board, masks provided on flights from Oregon to Liberia
Social distancing seating
Middle seats unavailable to book on flights from Oregon to Liberia
Testing for antibodies, testing for symptoms for flights from Oregon to Liberia
Waiving of change fees. Search flexible flights from Oregon to Liberia