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Staff on the flight were terse, bossy, and impatient with people on the plane.

The crew was excellent. We brought our own snacks due to dietary requirements and personal preference. There was an ample beverage selection. The seating was comfortable enough. My only complaint was that there was no announcement, or at least none that we could hear, that our connecting flight was departing from a different terminal. That could been announced by the air crew in flight or before disembarking.

Although delayed an hour, the gate attendants kept us notified and the rest of the trip went off with no issues.

We showed up to our gate less than 15 minutes after boarding started and they wouldn’t let us in. It was still 15 minutes even before take off so we’re weren’t even late to the flight.

They lost my bag and 24 hours later have yet to find it

When I checked in with full service, requesting a wheelchair, as I had asked for ahead of time, the customer service agent said “wait over there, nothing more. I waited in the designated space for about 40 minutes before learning from another passenger that I needed to check in again at a specific assistance desk. I was early, so I made it on time to my flight. Your agent should not assume I knew anything, which I didn’t. This was all new, in a recently remodeled space. New to me, anyway.

Great trip. No complaints. Impressed with the crew’s response to various challenges pre-boarding.

3 of the 4 legs of our trip the crews were awesome! 1 leg the trip attendants were rude & dismissive, didn't even greet us when boarding even though both myself & my husband said hello directly to them when we boarded.

We were 35 minutes late because the caterer had not stocked the plane. Plane was fully loaded and ready to go 15 minutes before departure time. We sat there 35 minutes?

Many gate changes in Seattle and mechanical problems on plane which resulted in a new gate change. Both flights, from Seattle to Detroit and Seattle to Eugene resulted in a lot of walking and tram taking.