Daily cleaning, installation of cabin HEPA filters
|April||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$1,022||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Oregon to Mumbai.
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Scores according to KAYAK customer reviews
Pros: "Seat was average"
Pros: "Exit row."
Pros: "Crew and service was amazing"
Cons: "Paid $28 for internet and it didn’t work"
Pros: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Cons: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."
Pros: "Good services in anticipating our next leg"
Pros: "Went very smoothly. Very comfortable."
Cons: "Can't think of anything."
Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"
Cons: "On time flight"
Pros: "Plane was clean & modern"
Cons: "More leg room"
Cons: "Stop charging for checked bags"
Pros: "Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded."
Cons: "Seats were narrow and I’m not a big guy. 6’0”. 185."
Pros: "They got me an air sick bag since there were none in the pockets. Bathroom was very clean. Chair had bendy headrests. Didn’t have to check my bag."
Cons: "Very turbulent, seat did not stay reclined. On a redeye flight, this was the key misery-maker. Seat in front was reclined so no possible position to sleep from the middle seat, even for a short person."
Pros: "Seat 4 A. The flight attendant working first class was very attent"
Pros: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Cons: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Pros: "great trip and crew"
Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"
Pros: "I was moved to an end Seat, as I was in constant leg pain."
Cons: "I was zitting against my Neighbor as the Seats are so narrow."
Pros: "The service was excellent."
Cons: "No leg room"
Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"
Pros: "none of it"
Cons: "It was Terrible I will never do it again"
Pros: "Better seats"
Cons: "The seats"
Cons: "TSA Pre-check info not loaded on flight from LAX to PDX."
Pros: "Every flight was efficiently set for boarding. Flights arrived a little early both times. Great on-board crew!"
Pros: "Typical flight, all went well. Special services picked me up at the plane."
Cons: "Condition of the airplane"
Pros: "in economy class"
Cons: "very hard seats with not enough legroom."
Pros: "Friendliness of the staff"
Cons: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."
Pros: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Cons: "long lines through security"
Pros: "Getting to the correct destination."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Cons: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Pros: "Smooth flight; informative crew"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Professional and efficient"
Cons: "I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour."
Pros: "Kindness and politeness, on time lots of explaining"
Cons: "Beyond seat space all was perfect"
Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"
Pros: "No problems curling up against the bulkhead and going to sleep. Crew was very considerate about not broadcasting messages to awaken travelers during this overnight flight."
Cons: "Was a bit warm but in a full plane what can you expect?"
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Pros: "Delta has a good business product. The entertainment system was good. The food was good."
Cons: "The business class crew struck me as distracted and putout to be there."
Cons: "Snacks if possible"
Cons: "I chose my seats when I purchased tickets thru Expedia. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. Why? What causes this? I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Disappointed. I won't be choosing Delta in the future!"
Pros: "I trusted Delta to take of my clients; Delta usually did. Rather, the employees of Delta did. Now when I travel, I prefer Delta (when they aren't too much more economically). Let me change that to I used to prefer Delta, because the times, they are achanging. My home airport is Atlanta, I'm usually traveling to Seattle or Portland; Delta is king in those routes. There's more flight time options, and the entertainment available is better."
Cons: "Here's where the picky comes in. I downloaded the 'Go Go" wifi app beforehand. When I tried to connect I received a message that it wasn't available on my routes. Why couldn't they tell me that it might not work on my routes before they took my money? Further, why wasn't it available? It's not like I was going on a multi city/country trip, this was Atlanta to Portland non-stop. Then there's the 'Premier Seating". I opted for it on my outbound flight and received TSA Pre Check. I didn't buy the seating coming back; I did not receive TSA Pre Check. Coincidence? My fare was more than Alaska Airlines was offering it for, I paid for the wifi that didn't work, and in order to avoid the back of the plane, you must pay. So, I guess I'll be going to Alaska Airlines. They don't have as many flights, but I don't feel dinged for more money every time I turn around."
Pros: "Long flight but smooth despite delays"
Cons: "Delayed by 2.5 hours."
Pros: "Flight was ontime taking off and arriving and was a smooth flight. Security and gate area at PDX was very easy to navigate and not too crowded."
Cons: "Seats are very tight pitch, uncomfortable. No amenities were provided. Also, I prefer Southwest-style boarding (no assigned seats)."
Pros: "When flying using the big carriers, Delta is becoming our go to airline for timeliness and comfort."
Pros: "The ground staff at check in was excellent. She was extremely helpful. The flight was on time."
Cons: "Boarding was a scramble. The amount of hand luggage people were allowed to bring on board was excessive and the overheads were crammed full."
Pros: "Nice plane. Comfort seats were nice."
Cons: "Extremely slow boarding."
Pros: "it was and, it was as well"
Cons: "nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast."
Cons: "People could have helped"
Cons: "Sorry the attitude to help people after a cancelled flight is sucks,"
Cons: "Wifi and entertainment need help"
Pros: "Seat super small, could not avoid touching other passengers, I am not obese."
Cons: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."
Cons: "Poor service overall."
Pros: "Crew and airline was fine"
Cons: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Pros: "The seats were nice and roomy and there was a great entertainment system. The flight was on a American Airlines 777."
Cons: "Very Little"
Pros: "Crew were excellent, seats were relatively comfortable and in flight entertainment was great."
Cons: "The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance."
Cons: "It was a delta flight"
Cons: "Late getting off."
Cons: "The food, entertainment and the seat wasn’t comfortable"
Cons: "The plane was at the gate for almost 2 hours due to the fuel tanks - apparently the engineers didn't know which tanks were refueled. Sounded a bit weird. I bill at $800 per hour - I think I should be compensated for my time."
Pros: "It was cool in the plane on a hot day."
Cons: "Nothing to report, all was normal. The safety video is awful."
Cons: "Flight was diverted for 4 hours due to thunderstorm in Toronto"
Pros: "Terrible food. The food will actually make you sick."
Cons: "Charge extra for food but provide food that will not make you sick."
Cons: "I noticed that a rubber beading of a sliding part of the left wing was worn out and was waving with the wind. I feel this should be fixed immediately for our safety."
Pros: "Professional crew, comfortable seats with adequate legroom"
Cons: "No beverage without paying, extra bag fee, no jetway at Heathrow (bus to plane)"
Pros: "Nothing to like about it. We were flying into JFK on Delta and our flight was delayed because of a navigational issue which in turn meant that we were going to miss our British Airways connection. When we attempted to contact kayak to see about moving us to another flight nobody bothered to help us we lost our entire round-trip flight on British Airways and we lost $1,000."
Cons: "The fact that nobody is willing to take ownership of trying to help a passenger when they are need in a situation that they had no control over. Also please see above for additional what I didn't like"
Pros: "cheaper pricing"
Cons: "no mention of visa entry to US when I booked my trip !! caused me all sorts of problems .... you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks"
Cons: "the flight delayed a lot and i missed my connection flight as a result"
Pros: "Boarding organized and on time"
Cons: "Plane was old, seat was narrow and uncomfortable. Food was very little for a 9 hour flight and entertainment system was also outdated."
Cons: "Flight was okay. Did not get my bag after landing at Mumbai airport. Have to wait 24 hours to get it. Very inconvenient."
Pros: "Nothing to like"
Cons: "11 hours wait time!!!! No lounge entrance No food!"
Pros: "It was only a 90 minute flight"
Cons: "I paid for the exit row and did not get it. Originally I paid for 10B and 10C which were on the exit row on the seating chart. They then cancelled my seats so I had to go back online and pick again. They wanted to charge me again so I called BA and got seats 10D and 10E which were also supposed to be exit row seats. They even asked me if my wife and I were physically able to follow flight crew instructions for the exit row. When we boarded we found out 10D and 10E were now the row in front of the exit row which did not recline. After being packed like sardines on the flight from Philly to London I was looking forward to some legroom. It could not have been any worse."
Pros: "The flight staffs were awesome"
Cons: "No USB port on the plane"
Pros: "The staff was very friendly, responsive, and helpful. They made sure we had timely service for all aspects of the trip."
Cons: "We were involuntarily downgraded from Business to economy for our 9 hour flight from London to Mumbai. Outside our party of 3 there was also another party of 3 in the same boat as us. It seems like British Airways is too aggressive with overbooking the higher end sections of the flight, which seem much less likely to have people 'no-show' (either because it's for work or because they've spent so much for the tickets)."
Pros: "Same as above"
Cons: "Same as above"
Pros: "A few of us were held up on the tram. The doors were shut And they held the plane and accommodated us. For that I give 10 stars. I will always try to book British Air first"
Pros: "Everything was great! Good food and service. On time flight. No complaints!"
Cons: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."
Pros: "Seats were comfy, good choice of films. Food was good."
Cons: "There are other airlines with a brand I associate with more. Any airline can get me to London for more or less the same price; I may as well do it with a company that aligns with my view on life."
Pros: "The staff was friendly and professional, boarding was orderly which was a welcome relief in this day and age. The only saving grace for this flight was the entire crew."
Cons: "Everything except the crew. The airplane interior was ancient and would be better served with Allegiant aircraft and not something that should be on a so called premium route by a once premium company. I would honestly recommend anyone fly Thomas Cook or TUI or even Norwegian before flying British Airways 777s as they are ancient wrecks with no value proposition. I would recommend going by boat before flying British Airways 772. The only time I would recommend flying any of the 772s from British Airways was if walking was your only other choice and even then a nice pair of trainers would probably be more comfortable."
Pros: "The gluten free option was pretty tasty."
Cons: "On a nearly 8 hour flight, only one meal was served. I was FAMISHED. I was waiting for another snack and the stewardess came around with kit Kat's and shortbread-- im gluten free and can't eat either. Really remarkable blind spot in their planning."
Pros: "The 787s are super spacious!! Economy class never felt so good."
Cons: "My bag was missing for five days back in Chicago."
Pros: "The crew was great & the food was great too. Service was excellent, very friendly. Managed to get a window seat. It was perfect, a little cozy nook of my own. The 787 had only 7 seats in a row, the configuration was better, more comfortable."
Cons: "Nothing to dislike, all good."
Cons: "1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!"
Cons: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Pros: "Comfortable and classy."
Cons: "No comment"
Cons: "My entertainment voice did I not work. After four hours of the trip they gave me a another headset and thst worked. When I adjecfor decaf coffee, they didn't bring it and seemed annoyed after two asks I got sone, tasted like Nescafé. Food was scare, very surprised there were no snacks after meal was served for a ten hour flight until the end when a small sandwich was served."
Pros: "Crew was nice"
Cons: "Seats were uncomfortable"
Pros: "Flights were on time, staff was courteous."
Cons: "leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good."
Pros: "Flight was on time , service was great!"
Pros: "Short flight"
Pros: "I like the fact that was San Francisco to London just one chunk of the flight."
Cons: "I did not like the fact that I did not have enough room for my legs. We were crump like sardines. The food was discusting, unedible. The quality of the air was very bad. It was hard to breath inside."
Pros: "London to New Orleans direct is an excellent route."
Cons: "Food was poor."
Pros: "Crew were pleasant"
Cons: "Business class seating is bad but centre row in business is terrible in all respects. Tickets should be sold at half price"
Pros: "Good entertainment choices, delicious meal, nice spanish red wine."
Cons: "Tight seating was fairly uncomfortable."
Cons: "I require wheelchair assistance .. There was only one person servicing the entire group of people on the prior flight as a result it took us way longer to get to our connecting flight and we all ended up missing it. I had to spend over 12 hours in London .. Which was very uncomfortable and tiring for me considering my poor health, the previous 8 HR flight from Boston-London and the upcoming 9 hour london-Mumbai."
Cons: "Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed."
Pros: "Amazing crew. Departed and arrived on time."
Pros: "Enough leg and seat space for coach. Timely, easy boarding, clean airplane."
Cons: "Entertainment screens (though good selection for iPhone entertainment) , ability to charge phone."
Pros: "Very accommodating crew as we were traveling with my elderly grandmother."
Cons: "Nothing really"
Cons: "Decaf tea"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Pros: "Flight was mostly smooth."
Cons: "Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough."
Pros: "Being relatively on-time was nice for a change."
Cons: "Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them."
Pros: "Crew were good"
Cons: "Way late. This flight has been over 45 minutes late 1/4 of the time in the last 60 days. Today was the 1 in 3 days."
Pros: "Crew seemed friendly and considerate"
Cons: "Flight from SLT was delayed by weather, so our flight left almost one hour late."
Pros: "The crew did a great job."
Cons: "Seating is very uncomfortable."
Cons: "Flight had a/c that didn’t cool - everyone was incredibly hot and complaining. Flight delayed for an hour and a half with no reason."
Pros: "amazing seat and awesome crew couldn't ask for more"
Pros: "Arrived early with great service which is most important when flying."
Cons: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."
Pros: "The most cramped seats ever"
Pros: "Everything was ok."
Cons: "very little service"
Cons: "Not BA's fault, but I didn't like the long flight. I liked the pillow and blanket provided."
Pros: "Crew was nice."
Cons: "Ran out of sandwiches on PDX to CLT leg. ☹️"
Pros: "I liked the inflight entertainment."
Cons: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Pros: "Once in the air things went well."
Cons: "We spent more time on the tarmac than in the air. The plane was unusually noisy on landing. There was little room"
Pros: "The movies were great. Staff wonderful, accommodating."
Cons: "I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary."
Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"
Cons: "Holding pattern over Dallas for 45 minutes."
Pros: "The in flight entertainment was perfect, new, and relevant. I also had an empty seat between myself and another passenger so my legs weren't as cramped."
Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
Cons: "Every single bit. Was horrible and the crew was just aweful."
Cons: "Due to mechanical issues our 8am flight kept getting delayed in 30 minute increments until around 9:45 when the front desk attendants told us the necessary part had to be driven from Seattle and wouldn't be available until noon, and that their was no certainty the part would work, and that we should make other arrangements. So we did, but their earliest we could get us into Chicago was 9:30pm (original arrival was 2pm). We booked the arrangements only to find out that our original flight took off at 10:55 and American didn't even attempt to contact us. The cherry on top was that our flight (which was indirect through SFO) got delayed and we're now going to miss our connection in SFO. So currently looking at 10:30pm arrival in Chicago."
Pros: "Friendly staff ice landong"
Cons: "No leg room & I am only 5'6' & slim."
Cons: "They wouldn't allow me to check my bag at the main gate so I had to go through security and check it at the boarding gate. Souvenirs were confiscated because the bag couldn't be check sooner. Then they tagged my bag with the wrong name and destination. It was 48 hours later before I got my bag."
Pros: "The crew is caring and attentive. AA is upgrading all their planes and the individual monitors so you can watch and/or listen to any entertainment you wants. Plane left on time and arrive early, making transfer less stressful."
Pros: "Entertainment and great beverage options"
Pros: "Comfort, convienience. Great service. Will fly again."
Pros: "The switch up w amaerican air Can't find flight for check in no one is on the phone over night. Finally figured out the prob. Did like amer air And all the shuttling. Chaos"
Pros: "Comfortable seats"
Cons: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"
Pros: "The flight attendants were super nice. The flight went smoothly."
Cons: "Let's get some tvs on the backs of the seats!"
Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Pros: "Pretty comfortable"
Pros: "I like that they had a TV show showing at no extra cost"
Cons: "The seats were so uncomfortable, I've been on planes before but after an hours I couldn't get comfortable at all."
Pros: "From getting called stupid by Linda B in the phl airport bc I used the first class check-in computers vs the regular ones, then she says "what you can't spell"? After I asked for her name, what a horrible overall experience from American airline s. Won't ever fly your airline again. I'll pay more money to avoid your company.."
Cons: "Zero entertainment on flighta out to weSr coast. Plane was very hot during red eye coming back."
Cons: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"
Cons: "Numerous delays and disappointments. Two delays before boarding. Another long delay after boarding waiting for paperwork to be completed. Long taxi period. Waited over half hour for baggage claim conveyor to start rolling."
Pros: "The in flight attendants were very helpful. They never got upset with anyone when I got walked passed my seat while boarding and had traffic backed up while boarding.Such a pleasant flight. I would rather fly American Airlines than spirit, United."
Cons: "The only thing I can say I didn't like was the vents did not blow the air condition hard enough. .."
Cons: "Flight was delayed"
Pros: "The flight, attendants, timeliness"
Cons: "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"
Pros: "Friendly staff, great service, and how since it was a night flight the lights were off."
Cons: "There was nothing I didnt like"
Pros: "Went smoothly including tsa"
Cons: "Flights aalways toi close together. 1st flight arrived early and still just made boarding for second flight"
Pros: "The meals and the consistent drink service was great"
Pros: "Flight was on time and clean."
Cons: "They missed by special meal once."
Pros: "Friendly staff"
Cons: "Flight was delayed 2 hrs"
Pros: "The food was excellent, jet airways was Rocking. Airfrance had excellent service."
Pros: "Friendliness of the crew."
Cons: "There is completely no free snacks, just drinks (excluding alcohol). The maintenance didn't sign some papers for the plane which cause the unnecessary delay."
Pros: "the entertainment and food was good"
Cons: "our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants"
Cons: "Freezing in the cabin that morning."
Pros: "Very good on time, comfortable."
Pros: "The flight was average. Small plane, short flight, no food or beverage service. Pretty average and nothing to complain about."
Pros: "On time...."
Cons: "seats cramped..."
Cons: "The food. Skip the cup of noodles."
Cons: "2 hours delayed and we waited 45 minutes for our luggage to arrive."
Pros: "Not much. Crew was professional but that is about it."
Cons: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."
Pros: "Good clean flight except that the crew(male) was a bit rude when any request was made!! Very surprising for a Canadian to do so...shud be transferred to domestic flights!!the Indian food served was distasteful"
Pros: "Great value for the money, friendly staff."
Cons: "No notification of 2 hour delay. Missed connection with 2 wrong rebooking on departed flight. No ticket to clear customs and no Air Canada help to rebook correctly."
Pros: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Cons: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."
Cons: "Passengers checking luggage are better off waiting in the economy line - it moved much faster than the business class line."
Pros: "Flight crew was vey nice and flight was on time."
Cons: "I booked this flight a couple months ago to find no seat assignment which should be booked at Chechen but was not. Then I was given the back seat against the wall which does not recline. There were standby people on the flight who got much better seating than I. I seemed to get the last consideration. I am treated much better on other airlines with much less early booking. also later after take of it was made known to me there were empty seats further up in the cabin. When I email Air Canada they said they would get back to me within 30 days about my concerns."
Pros: "Crew was lovely"
Cons: "Flight was delayed and everyone missed their connecting flights. Air Canada put us on British Airways instead but did not inform them and when we went to check in at the desk they did not have us in the system which stressed everyone out. We eventually got on the plane but I had to sit in the very uncomfortable middle seat rather than in my chosen seat by the window."
Pros: "Crew was kind, helpful, respectful."
Cons: "Not very comfortable."
Pros: "Not much to compliment on. The flight did offer a great selection of movies to choose from during the trip."
Cons: "Constant flight delays. We were left on the runway for two hours before taking off due to an issue with the laboratory. The plane was overpacked, not allowing much personal space even in the aisle seat. People were sleeping on the floor and some in the aisles, creating a tripping hazard to those wanting to stand and stretch or walk to the restrooms. Those who attempted to sleep in their seat found that the seats were very uncomfortable and had very little to no leg room. When it came time to land at our destination, we ended up having to circle the airport for an additional 35 mins waiting for the terminal to free up. It was a very long 10hr flight that even the nice selection of movies to choose from couldn't help. Terrible flight experience, Canadian Air has really gone down hill."
Pros: "Nice crew- efficient boarding"
Cons: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"
Pros: "Flight was quick, service was great, clean lavatories."
Cons: "Would've appreciated more legroom, but the same can be said for just about any airline."
Pros: "The flight was nice and smooth and the crew members were so nice."
Cons: "The entertainment consisted of an IPad that you had to rent, and the attendants were not cheerful not helpful.... Just in a constant hurry."
Pros: "Food was not included in a 5 1/2 hour flight. Which it should be."
Cons: "Seats are small and these are the regular seats"
Pros: "Crews were very nice. I also liked biscuits."
Cons: "Ground staff was not as nice as the crews."
Pros: "Preflight very convenient."
Cons: "Not able to see my booking on Air Canada, agent was less than helpful. Food okay, except breakfast was a small cold muffin."
Pros: "I liked the flight crew. They were very friendly and attentive."
Pros: "Crew were reasonably patient, but rather impossible to please passengers with type of flight and discomfort."
Cons: "One bathroom for all of the plane? Perhaps 1st class (tiny) has its own bathroom, but otherwise, the aisle was 10+ people in-line for the ENTIRE flight, as 1 bathroom. Really miserable for all concerned. Seats are too tight, entertainment system works only some of the time, seats old and uncomfortable. Did not seat family together (flight full). Overall, one of the worst long-distance flights I have ever had. Should not fly this kind of plane with this many people and not enough facilities."
Pros: "Plane was clean and offered a nice variety of food and snacks"
Cons: "Every flight was late boarding and arriving."
Pros: "Preferred seating was comfy"
Cons: "2 couples travelling together were assigned 4 seats I opposite ends of plane, no two together and no chg option. Discovered that seat next to my spouse was just assigned minutes before boarding. CSR at AC on phone was rude and unhelpful, boarding staff offered no help either."
Pros: "comfortable seats and friendly staff"
Cons: "no problems with this flight"
Cons: "1 bathroom for entire coach class? Consistent line of 4-5 and sitting in the back meant someone standing next to me. Turbulence mandated seating generated overt unhappiness from many passengers."
Pros: "I liked the fact that the seats had plenty of leg room as I am tall and hate having my knees hitting the seat in front of me."
Cons: "Flying from US to Canada was a challenge because of all the customs requirements. But,. better safe than sorry . This four hour flight did not even offer pretzels"
Cons: "They try to board by groups but unfortunately they get the entire plane trying to stand in there group lines and don't load anyone for 15 to 20 mins. It congested all the walkways and people just change to the shortest line"
Pros: "The flight was excellant. Something that horizon air needs to aspire too."
Pros: "On time"
Cons: "Food , uncomfortable ,"
Pros: "Great crew and good wine!"
Pros: "Generous seating. Decent food."
Cons: "Was not told a transit visa was necessary to fly through Canada. Denied boarding in Nairobi on way over and had to book on another airline."
Pros: "Great service, on-time flight."
Cons: "No complaints"
Cons: "Checking in was horrible. Lady at the counter was not helpful at all. Although my main carrier for the international flight allowed 2 checked baggage free of charge, Air Canada only allowed one free baggage and 2nd baggage for $100 for the connection."
Pros: "Glad for this new route. Will make Europe easier to access from PDX."
Pros: "Most things where fine. Slight delay in boarding but still made our connection."
Cons: "Tried to signal stewards for another beverage but got no response. Lack of customer service."
Pros: "Crew was sensitive to the demands of passengers. They were maintaining good amount of hygiene. I didn't get food when I was asleep, but, when I told about it, they quickly got me the food."
Pros: "The plane was clean and comfortable."
Cons: "It's a long flight, unless you are flying first class it's not going to be amazing."
Pros: "Everything was fine, I would probably take the flight again but nothing was above average"
Cons: "Boarding could have been more organized"
Pros: "The premium plus seats are quite nice! Excellent movie selection too."
Cons: "Bad smell"
Pros: "Aircraft well laid out."
Cons: "Full flight snd everyone seemed to have a carry on bag.."
Cons: "Awful flight attendants. They all hate their jobs."
Cons: "Middle seat but not that bad in the end. Nice people on both sides. Still i booked 7 months out and wasn’t able to get a window or aisle."
Pros: "The pasta dinner in economy was quite good even by airline food standards. Flight attendants very good, very positive attitudes, which always makes for a better flight experience."
Cons: "The United boarding system sucks.....unless you have $$$$."
Pros: "When we were checking in, the personal service from staff was outstanding."
Pros: "I liked the good options on the flight and the picture menu, the uncomplicated boarding and great check in service"
Cons: "All good"
Pros: "It was an ok flight i guess but there was no good free in flight entertainment."
Pros: "Cheap price"
Cons: "No selection of drinks. They offer only wine. Also, no food for almost 10 hrs of the flight. They make you starve for food."
Pros: "It was fine."
Pros: "Good service."
Cons: "The website is pretty bad, not user friendly. Took several times for things to take, and was a frustrating experience. Luftansa's website. Not United."
Pros: "the price of the flight was the best part of the deal"
Cons: "have to pay for movies, and no good selection of snacks on flight."
Pros: "Got everything we needed."
Cons: "No complaints."
Pros: "I boooked through Kayak based on recommendations fron Rick Steves. When I tried to check in the night before, I was told I wasn't on the flights I had booked. Turns out SAS had switched me to a later flight without any notice. It took hours on the night I was readying yo leave for a three-week trip to find out what had happened. At best, I would have found out the next day at the airport and waited an extra three hours. Not the big fun! At worst, who knows? Would someone have been able to figure it out in time? Huge run-around!"
Cons: "See above. Also no vegetarian meal offerings."
Cons: "We had to check our hand luggage and be charged EUR120.00 We should have been aware of this before we obtained the boarding pass..."
Pros: "Appreciated the boarding style, more organized crowds"
Cons: "Seats are getting too small, not enough room for elbows"
Cons: "Had to circle 3 time before landing due to air traffic."
Pros: "The long haul from Latvia to Oregon is usually a pain but the SAS employees worked to make it as positive as possible. Everything was great from the seats and accommodation to the food and staff."
Pros: "Entertainment selection was good"
Cons: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Pros: "United transfer me to Alaska Airlines because there was delay that would impacted my layover.. So they gave me non stop with Alaska. I'm pleased with their service!"
Pros: "Plenty of personal space. this first leg was actually quite pleasant I would give this leg a 4.5"
Cons: "The spicy snack was awful, I needed water, it took a while to get to me."
Pros: "No delays."
Cons: "No complaints."
Pros: "Friendliness of the crew"
Cons: "Having to wait for wheelchairs to be delivered when we requested them before the flight. No aisle chair delivered at all."
Pros: "I like the small size. The food and drink are so minimal it's hard to rate. The flight attendants were courteous and efficient. The flight was on time."
Cons: "The bathroom was more "used" than usual..."
Cons: "There was no food for such a long flight"
Cons: "I would like to see free movies added to the flight like American Airlines have."
Pros: "Nice smooth flight"
Cons: "Free wifi access"
Pros: "Plane was 3 hours late missed my connection. Was due to poor maintenance of the aircraft. Will not fly United again"
Cons: "My flight got canceled down, had to rent a car, my flight on the way back "accidentally" got cancelled by staff, and had to deal with a delayed flight and running through the airport to catch my connection. Didn't get my bags back until the next day, and overall spent a lot of time fixing problems..."
Pros: "Nice terminal"
Cons: "United is chronically late"
Pros: "Everyone was very helpful, always smiling and super nice. I was having a rough, long day and not looking forward to any of it. They really helped me get through it!"
Cons: "No free snacks, I could've used some pretzels"
Pros: "Too much delays in getting on and off flights. Both legs were delayed for long periods. Had to hassle way through to avoid missing connection. Gate info for 2nd leg was not available until 15 minutes prior to boarding; compounded with delay."
Cons: "Over a hour and a half late leaving portland"
Pros: "Wish there was complimentary snacks ie peanuts or crackers"
Pros: "The flight from the Denver leg to Des Moines was great. The crew was exceptionally friendly, especially the stewardess. I really loved taking the smaller plane into Des Moines. It made the boarding and deboarding go very quickly. In the future when traveling to destinations outside of a major hub, I will look for flights with smaller planes. It was an incredibly pleasant flight experience."
Pros: "Everything was great."
Cons: "Food got a poor rating because there was no food service on either flight. You might think about creating another column with N/A (not applicable) as a heading. Entertainment got a mediocre rating simply because I didn't indulge. I might have been tempted more if I could have seen a price somewhere for the entertainment. I was very hesitant to just start swiping without knowing what I was getting myself in to."
Pros: "Although I only got a water, other people were ordering, but the older flight attendant was not at all personable and was very impolite. Being a chef, I would never give poor quality customer service as he did. My flight attendants from DEN to TYS was much more personable and made the flight much more enjoyable."
Cons: "This is the second time my flight was canceled due to maintenence and I had to fly out the next day not the same day."
Cons: "It was cancelled... I waited in line at the airport for over two hours and on hold on the phone for another two to have my flight changed. The new flight was not direct, and got me in to Chicago almost 24 hours late. Both of my rebooked flights were delayed."
Cons: "United Customer Service was terrible on the plane. The gate agent messed up out seat assignments and put 2 of us in the same seat and then a airline attendant on the plane was so rude and condescending to the few of us on the plane about the seat confusion that again was not the passengers fault but United. I am trying to track down her name to file a formal complaint. She made a remark that was disrespectful to people not being able to "read" correctly, she was very rude. Also on our return flight it is not showing our seat assignments. Very poor experience with United. I will go back to Alaska and SW airlines before choosing them again."
Cons: "Weather related, complete cancellation! Rebooking was beyond a nightmare & new flight was 36 hours later!"
Pros: "Seats were fairly supportive and felt good on my back."
Cons: "Seat pitach was horrible. Row in front was basically in you face before they reclined. Paying extra for in seat entertainment was not appreciated (and not done)."
Pros: "No crew so we waited for two hours for one to arrive."
Pros: "even though i was leaving under difficult circumstances, the flight attendant kept us smiling. the service was very amazing and i couldn't have asked for a better flight"
Pros: "Comfort on time."
Pros: "I LOVED the crew. So kind and helpful!"
Cons: "I didn't like how crammed the Seats were and how loud it was in the back row. My mistake."
Pros: "Aircraft was clean, seats were comfortable."
Cons: "No tv to watch."
Airlines flying from Oregon to Mumbai have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights