Find cheap flights from West Palm Beach to Cartagena

PBI - CTG

Find cheap flights from West Palm Beach to Cartagena

Round-trip
Economy
West Palm Beach (PBI)
Cartagena Rafael Nunez
Fri 12/4
Fri 12/11
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  • Looking for a cheap flight? 25% of our users found flights on this route for $503 or less round-trip.
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Top 5 airlines serving Palm Beach Intl to Cartagena Rafael Nunez

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,805 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"

Cons: "TVs/outlets on my side and section of the plane were not working."

Pros: "They did not clean with antiseptic the tray tables and tv screens between flights. Because of corona virus scare. I asked stewardess and she said no"

Pros: "The crew was very helpful and the seats were comfortable"

Pros: "The atl to bwi leg was not great. No inflight entertainment and the aircraft looked old."
Cons: "A newer aircraft that doesn't show its age would be nice"

Cons: "More communication on the flight delay"

Cons: "Flight delayed 2 hours. Wifi/entertainment wouldn't connect."

Pros: "Kudos to the employees who really tried to help rather than pay mere lip service."
Cons: "The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?"

Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."

Cons: "Not cancelling our flight"

Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"

Cons: "Plane was FREEZING!!!"

Cons: "the flight was delayed and so I missed my train home"

Cons: "We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away."

Pros: "Crew was great."

Pros: "I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch"
Cons: "We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare"

Pros: "Flight timing and gate arrival"
Cons: "Boarding"

Pros: "Terrific service."
Cons: "Everything was great."

Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."

Pros: "Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight"

Pros: "The crew was very accommodating and found me a new seat when I requested one."
Cons: "My assigned seat was next to a morbidly obese man. He overflowed his seat and took up at least five inches of my seat. The seats have become so narrow that even an average weight male has trouble fitting his shoulders into the seats."

Pros: "Didnt expect dinner but was served"
Cons: "Delayed flight, offset entertainment, touch screen un responsive"

Pros: "Exceptionally helpful & attentive flight attendant, comfortable, on time"

Cons: "On time and nice media"

Pros: "The gentleman that was calling zone 1, etc etc. was amazing. I should have grabbed his name. Kept us informed and thanked us and really appreciated our business. He rocked!"

Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"

Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"

Pros: "Nothing"
Cons: "My flight was delayed and after that they even lost my bags."

Pros: "---"
Cons: "Delayed, for close to 6 hours and missed our connection"

Pros: "Smooth take off and landing"
Cons: "N/A"

Pros: "I was not able to change seats..."

Pros: "On time; safe flight"
Cons: "Service from boarding to landing was impersonal. No headphones etc. Etc."

Pros: "Customer service"

Pros: "The stewards and flight was overall fine. In fact I found the stewards to Atlanta from West Palm very accommodating."
Cons: "I have reservation on booking Comfort plus next time I fly though. There appeared to be no difference in the seating or service as economy. A lesson learn I guess. I will atillflyDelta but stick to economy. I saw no perks"

Pros: "Convince of the online apps and the TSA precheck"
Cons: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."

Pros: "Just getting to my destination"
Cons: "Service very poor and seats very uncomfortable"

Pros: "The trip was short."
Cons: "I didn't care for my engine only window view. Nor did i like that the crew barely served refreshments (other airlines have zero issues with this on a DTW-MDW or ORD with a larger plane and equal amount of flight stewards). The route was also akin to being on a rough patch of sea for an hour."

Cons: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."

Pros: "The entertainment was good and we didn't get charged for the blankets, as in other airlines, though it would have been nice not have needed them, the plane felt colder than 70 degrees!"
Cons: "Longer delay occurred when another passenger got into an argument with staff. It took soooo long for security to come to fix the situation so we could continue boarding. We were also packed in like sardines. I would pay more for more room, though business and first class are available, they're way too much."

Pros: "On time. Funny pilot"

Cons: "Flight was delayed"

Pros: "Crew did an outstanding job"
Cons: "No entertainment"

Pros: "Clean, polite, informed"
Cons: "Delayed"

Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."

Pros: "Got from point A to point B"
Cons: "nothing all was good as expected."

Cons: "Flight was 7 hours delayed and every 2 hours of waiting they delayed the flight 2 more hours"

Pros: "Comfortable seats, the crew on board was nice"
Cons: "Boarding and unboarding was unorganized and hectic. Also the crew broke my luggage and because I didn't go to the counter right afterwards I can't be reimbursed for it"

Pros: "Left on time. Boarded easily and arrived early"
Cons: "Flying :)"

Pros: "Excellent crew. Better drinks in comfort plus BUT NO SCOTCH!! Bummer."
Cons: "Seats are NOT comfortable even in special comfort plus ( too thin)."

Pros: "The crew was great and separation of passengers unless traveling together was great as well!"
Cons: "My luggage was completely soaked, ruining important paperwork, clothing and even my parking lot ticket for me to exit the parking garage. Apparently they didn’t even try to cover the passengers luggage."

Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."

Pros: "Nothing"
Cons: "Everything"

Pros: "nothing"
Cons: "plane stated wifi available but did not work. plane was outdated also no power at seats available"

Pros: "Crew was amazing. Very helpful and very happy."
Cons: "Cannot think of anything at this time."

Pros: "American is our main airline and We never are disappointed"

Pros: "Attendant was fun."
Cons: "Nothing"

Pros: "The crew was friendly, check in and security went pretty quick. The plane was clean and the ride was safe and smoothly"
Cons: "The plane door got stuck and delayed us for a while. It cost $30 to check my bag. They gave me 2 cookies to eat on, one on each flight. Anything else was $10 bucks or so. Even a bag of chips would have been an upgrade. I miss the days when everything wasn’t an extra fee."

Pros: "Flight arrived early. Stewardess although newer was attentive"
Cons: "Nothing the flight was great"

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."

Pros: "Areas of schede with flights. No incidents."
Cons: "Oversold on the way out. Didnt affect me. It could have."

Pros: "The crew was friendly and the plane was comfortable and clean."

Pros: "The crew was ok"
Cons: "Be organized better."

Pros: "N/A"
Cons: "Delay wasn’t explained, crew/staff was mediocre"

Pros: "Yup, the best part was that even with Basic Economy our family got to sir together and love that the carry-on is free again. Try the crackers instead of Pretzels as a snack though"

Pros: "Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad."
Cons: "The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available."

Pros: "Newer plane. Standard American amenities. Fast WiFi and live TV channels."

Pros: "Is not only the most convenient airport for our flying, but we always have a good experience. Loyalty paid. And we are AA clients for more than 25 years. ."
Cons: "I would like if they offer a better quality of drinks (wine, Prosecco) in first class. Now they can buy a French wines for a great Rices"

Pros: "Clean airplanes. Customer service at PBI was great. Fake smiles. Charging in economy"
Cons: "No entertainment (tv wasn't working), FAs doing the bare minimum. No help even when traveling with a small child."

Pros: "The cookies. Quiet plane."
Cons: "Took longer to take off than the flight to Buffalo."

Pros: "Everything"

Cons: "Had to buy another ticket"

Cons: "Noting all was great"

Cons: "I do not like nor eat your cookies. You could do better."

Pros: "Easy normal flight"
Cons: "Congestion in Chicago sat on runway 30 min"

Cons: "Filght was delayed by two hour with multiple repairs necessary including a few after we had already boarded. We sat on the tarmac for 1.5 hours."

Pros: "I was Happy with the free soda I got. That’s about it."
Cons: "Well my flight to Milwaukee was delayed 3 times and then canceled. Thankfully my moms flight with south west had open seats so I bought a ticket on that flight while everyone and there mom was at the ticket counter trying to change their flights. And then on the way back to Florida, my flight was delayed twice, and I almost missed my connecting flight. One of the worst experiences flying. Then I was Told I couldnt Get a partial refund for the flight that was canceled to Wisconsin"

Pros: "Fast"

Pros: "Seats were comfortable."
Cons: "Flight attends were slightly curt."

Pros: "I liked how friendly the staff was. All the attendance were helpful and always happy to help."
Cons: "N/a"

Cons: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."

Pros: "Pleasant crew and flight was comfortable"
Cons: "Plane was a half hour late and had to run to catch our connecting flight"

Pros: "On time and clean"
Cons: "No legroom! Felt like a caged animal. No power for my devices."

Cons: "Poor integration with American Airlines for the reservation. Whenever I would check in through British Airways it would not redirect my information accordingly to AA. This made the experience aggravating for doing basic tasks. Then I apparently was flagged by APS."

Cons: "The plane never cooled off for the entire flight"

Pros: "Always we have a good experience"

Cons: "The aircraft was extremely too hot"

Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."

Pros: "The quick boarding and kind flight attendants"
Cons: "Seat wouldn't recline. Somewhat nauseous smell at first."

Cons: "You will never change anything. It doesn't matter."

Pros: "The planes and staff were excellent!!!"
Cons: "Hated the layovers!!!"

Pros: "Very efficient boarding, new plane"

Pros: "flight left and arrived on time. Service was efficient and friendly."

Pros: "No problems"

Pros: "Flight oversold. Couldn't use online system to book flight, so went 3 hours early to check in. Told couldn't check in still, had to do it at the gate. Then flight delayed two hours. No communication."

Pros: "Nothing"
Cons: "Purchased tickets for three of us weeks in advance. Purchased seat upgrades for all three of us for all four legs of our flight. Flight delayed for two hours. When boarding, one pass failed scan. They immediately printed another without comment. While in line to board my friend noticed they changed her seat from 4D to 36F. We returned to complain. They said that seat or middle seat in row 29is only choice. I said we paid for upgrade. They said to ask for a refund at LAX when landing at midnight. Asked passenger in 4D when he got his seat assignment - SAME DAY as flight, paid nothing for upgrade. I signed up for frequent flier program two weeks ago. Will be cancelling when card is received."

Pros: "The crew was professional and polite."

Pros: "That I got from Florida to California"
Cons: "Old planes. Dirty. No entertainment. Noisy. No chargers for electronic devices. No music Even on short hour flight. Small narrow seats even on premium seats. Over rated and expensive."

Pros: "Smooth check-in and TSA"
Cons: "n/a"

Cons: "The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again."

Pros: "Everything was perfect! The crew always ready to serve us!"
Cons: "Perhaps, update media features! A small corner for children to keep them "busy"."

Pros: "My flight was canceled"

Pros: "Did not board because you screwed up my reservation"
Cons: "Not screwing up my reservation!"

Pros: "Boarding and experience at terminal was good and smooth for the poor weather outside"
Cons: "Plane cleaning and confort, old plane and somewhat mean crew director."

Pros: "Thank goodness there was lots of room on this plane, makes it much nicer"
Cons: "Old plane, and business class is just ok. So sad that Air Canada is only flying this route with Rouge... they just are ok. Boarding was a gong show - they blocked off the area with little posts to keep people organized and were boarding a big flight to Tokyo right beside us. Horrible."

Pros: "Everything went almost smoothly and so I have little to complain about."
Cons: "There was a snow storm in Toronto that caused me to lose about an hour. This is obviously to the fault of no one, but it was annoying nonetheless. It ended up causing me to miss my initial flight to Kelowna."

Pros: "found it good. I am eighty years young,I didn't need any extra help.I am very self self sufficient. I was travelling alone. and I really didn't need any extra attrbourention There was a family with a infant and small children just in front of me.I was happy to see the flight attendant,help them get organized and she spoke very nicely to the children.The Baby did cry for a while and the flight assistant did try to help themto calm the child. All in all I was able to read my book and even take a little nap . I would fly Air Canada.again. Thankyou Anita Arbour"
Cons: "The only thing I would improve on is to inform passengers of what carousel the baggage would be coming out.on I don't travel a lot and felt lost when trying to retrieve my suitcase. Thankyou again!"

Pros: "Nothing to like here"
Cons: "Late, crew was rude and plane was dirty!"

Pros: "My first flight with Air Canada (TCA) was 64 years ago in 1953 and the airline still feels safe and solid."
Cons: "Food seemed OK but we both suffered severe stomach upset after the flight. From gate to gate in Montreal was many thousand steps. Crazy."

Cons: "Narrow seats in business, insufficient recline, no extra pillows"

Cons: "Close to a 4 hour delay. No explanation."

Pros: "Can't keep to their schedule. I was supposed to arrive home at 15:50 pm. Try 1 am. Every time our plane came in they sent it to another city or switched our gate. All if their flights were delayed. Customer service was non existent. We were treated worse than animals."

Pros: "Son enjoyed seeing Niagara Falls from the air"

Pros: "After I reserved and pay for my seat on row 19 I was moved all the way to the back of the plane. I should be refunded my money"

Cons: "Seats tight, very little leg room or room at all to move. Can't believe we now have to pay for a meal and to check our luggage! Male at departure gate in Palm Beach kept making announcement which could not be understood as he spoke very rapidly and unclear. Flight was delayed 45 minutes."

Cons: "The seats are very small and uncomfortable."

Cons: "the delay coming and going"

Pros: "Safety well managed."
Cons: "Some staff were rather difficult to engage - lacking interpersonal skills and hence leaving me in a 'did they hear me?' mode. I suspect that this is a 'how they are managed issue!'. The 'boarding zone' system either suggests they normally have crowd control issues or need to better understand human dynamics. Every one was bored by zone 5 boarding and the system falls over at zone 4! From a commercial point of view the experience was one of felt weariness!"

Pros: "flight was on time, movie selection was great, comfortable three hour flight, flight attendants were awesome. I will fly air canada again if the price is right."
Cons: "What I didn't like is out of the control of the air canada staff. People can't follow simple instructions regarding when and how to board."

Pros: "Nothing. I spent the whole 5+ hour flight cursing (in my mind) the entire Air Canada executive team. This was my first, and will be my last trip on this horrible airline."
Cons: "Not enough leg room. I'm assuming that all Air Canada executives are either very short people, or they've never tested their product. I've never flown on such an absurdly uncomfortable airline seat configuration, and I fly over 100,000 miles a year worldwide (including discount airlines in China!). If you have long legs, and your flight is more that two hours, DO NOT fly Air Canada Rouge. You've been warned!"

Pros: "Everything went well"

Pros: "Flight was smooth; love being able to track route. Got in early."

Pros: "The flight went well and the crew on the plane were very pleasant."
Cons: "The manager named Jennifer at Palm beach airport was extremely rude. When her attitude was pointed out, she threatened to remove us (including a toddler) from the flight. She basically said "I'm the manager I can do what I want". Extremely unprofessional and a very unpleasant situation."

Cons: "Flight was boarded from the front - back, that is the last row boarded last. It makes some sense that first or business class boards early but the rest is at least inefficient and causes everyone to be standing around in the aisle."

Pros: "Flew through custom and was comfortable on the flight. Flight attendants were nice and attentive and made sure i had what i needed. I was happy with everything overall and intend on flying again soon!!!!"

Pros: "Boarding process was efficient"
Cons: "Entertainment system options did not feature a lot of new content"

Pros: "The blankets and pillow provided to every single customer. The food was actually pretty good except for the breakfast meal could have been a little better."
Cons: "Pretty much just the breakfast meal and the buttons on the armrest, the person to our right kept accidentally turning on my light and changing my volume with her elbow."

Cons: "When boarding the plane in Rome, there was not rhyme or reason. Seats towards the back should have been urged to use the back stairs. Two way traffic down the aisle of a plane does not work with suitcases, backpacks, etc, in tow."

Pros: "Crew and Confort"

Pros: "The staff were friendly even though the flight was completely full"

Pros: "Nothing in particular. We got here safely. That's good."
Cons: "1 bathroom for long flight. Ridiculous. Very tight and uncomfortable seats. No pillows, blankets, food and drink service only 1 time in long flight and all food is purchased. Basically, an exercise in human torture for 5+ hours. Should not be permissible to treat people this way."

Cons: "Taxied to runway, but had to go back to terminal due to one seat not staying in upright position. Flight was about an hour late then."

Pros: "Flight crew was friendly. They were dealing with a lot of crabby people due to a 4 hour weather delay. They handled it, some better than others."
Cons: "I checked my bag. It got soaked. I am talking drenched like dumped in a lake and left there for the 4 hours we were delayed in Toronto. When we contacted air canada the luggage complaint rep told us to complete an online claim. We haven't heard a peep out of Air Canada in a week. Unacceptable Air Canada. You must would at least acknowledge that something was done wrong by a baggage crew even if they aren't on your payroll and on an airports."

Pros: "The price of the flight was excellent and the service totally reliable."
Cons: "Small aircraft for a fairly long overnight flight. Made it difficult to rest as the flight was full."

Pros: "Everything went smoothly and was quite organized."

Pros: "We left and arrived on time. Crew was courteous. Streaming service was surprisingly good!"
Cons: "Food was not good, and there was little food and drink service. Having to pay for an emergency exit seat."

Pros: "Na"
Cons: "Na"

Pros: "Larger seats than Alaska Airlines, which is what I typically fly."
Cons: "They would have gotten a better rating if my luggage would have shown up. Instead, I was told to wait in a "holding pen" for my luggage to show up so I could clear customs. After waiting for 30 minutes, I went to the Air Canada desk and was immediately told my luggage was not in Toronto. They were easily able to verify it but didn't figure it was important enough to tell me although for most of the time, I was the only one waiting in the room. My luggage did arrive two days after I did."

Pros: "everything was smooth / great service"
Cons: "AC was too cold for 6am in the morning. very uncomfortable"

Cons: "Staff was useless. Made all international connections via my cell phone."

Cons: "I find it very strange that you have to pay extra to ship a bag. Air Canada advertises that all fees are included in their fares. However you are getting hit at the back end after you make your booking. Just about everyone travels with a bag to ship. After having to Leave fort Mcmurray due to loosing our home we had to pay an extra fee to ship three bags. It does not do much for the image of Air Canada be a leader in the industry and be up front all the way."

Pros: "Nothing"
Cons: "Checking in was horrible. Lady at the counter was not helpful at all. Although my main carrier for the international flight allowed 2 checked baggage free of charge, Air Canada only allowed one free baggage and 2nd baggage for $100 for the connection."

Pros: "Crew was sensitive to the demands of passengers. They were maintaining good amount of hygiene. I didn't get food when I was asleep, but, when I told about it, they quickly got me the food."

Pros: "I liked the fact that my friend and I were able to get seats together. It was very nice that of the airline to accommodate that."
Cons: "I didn't like the cold tea. I would have liked a cookie or something to go with my tea, without having to pay for it."

Pros: "On time, no fuss, good price, direct flight. Thanks Kayak"

Pros: "Air Canada service was wonderful for the Mtl-Toronto keg of the journey. Comfortable, efficient and pleasant"
Cons: "the electronic self booking is a bit unclear and stressfull. More staff on hand to assist and help with questions would be good."

Pros: "A Nice airport"
Cons: "The film are very on The iPad"

Pros: "Service was good"
Cons: "Delay and almost miss my connection flight... and its not the first time with Air Canada"

Pros: "Overall fair experience."

Cons: "Delayed"

Pros: "Finally got home"
Cons: "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"

Pros: "Improved and smooth kiosk at check in, especially for basic economy ticket holder like me who is not allowed to do early online check in. Smooth and speedy security check point, and clear signs for me to find the terminal. Good amount Of reataurants and snack stores. Onboard wifi is great, especially I can use my points to purchase wifi."
Cons: "The check in kiosks during rush hours - there should be more staff on standby to help and coordinate the use of kiosks, like checkout line during the busy holiday retail store. This will speed up the check in and"

Pros: "The crew was friendly and helpful but not extraordinary. The food was better than average."
Cons: "On bigger jets, first class seems roomier and better entertainment options. Can "stretch out", but not on 737-900. Food was okay. While pleased that chicken on salad was moist, would have liked another option. There was none. While not associated with flight, had to race between Chicago concourses to make the connection. Hard landing in Chicago. Flight attendant (young) said it was the hardest she'd felt."

Pros: "On time"
Cons: "Too early Too full"

Pros: "On time"
Cons: "Tight seats, inefficient boarrding process."

Cons: "Palm Beach airport organized and nice."

Pros: "Crew was very professional. No issues."
Cons: "There couldn't be less seating space. I get the need to maximize seata, but come on."

Pros: "You didn't let me of a schedule change on my fight, make wait another day. Now more delay today"

Cons: "Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours."

Cons: "Plane was too small"

Pros: "Very happy the boarding agent booked us two seats together"

Cons: "I missed my original connecting flight in EWR because there was no gate available when we landed. After waiting several minutes, we taxiied to a different gate. I called customer service to let them know we were on the ground waiting for a gate assignment. Despite this, the flight boarded and left with several people missing the connection even though that flight pushed back later than its original time and departed almost an hour late. The plane was sitting there with the door closed. After that, I was put on the next available flight which was already delayed more than 2 hours. That delay extended even longer and was eventually cancelled due to weather. United CS reps were not willing to address passenger concerns. They closed the CS area in some portions of the airport forcing everyone to a very limited number of reps. I ended up having to rent a car and spending the first 5 hours of my birthday driving home. I should have been able to make my connecting flight and would have avoided the entire mess. Instead, I am out of my ticket price plus the additional cost of renting a car since my changed flight was cancelled due to weather not the gate assignment changes that originally caused me to miss the connection. What should have been a brief 4-5 hour trip ended up being almost a 20 hour day....United absolutely SUCKS!"

Pros: "Free Tv because of the delay."
Cons: "Hot as hell, AC terrible. Cramp"

Pros: "Both legs of flights went without a hitch"

Pros: "Need say thank you to Nathan Robinson at Palm Beach Airport for his kindness and compassion towards me.Exceptional service rendered.Thanks to him I will definitely refer all my friends and colleagues to fly with United Airlines.Pilot and all crew were super.we even arrived earlier.Thanks United Airline Staff."

Pros: "The crew was nice"
Cons: "The 3 hour delay and turbulence was horrible We landed and I'm sick as a dog It's taking 20 mins to get off the plane"

Pros: "The crew was friendly and helpful once the flight was underway."
Cons: "The check in people need to be more observant. If one's only allowed 2 carry ons, people carrying 3 or more items should not be allowed to board. Also, the on board crew should not allow people to stow more than 1 item in the overhead bins. I watched the woman in front of me store items in 3 different overhead bins."

Cons: "Extremely rude crew :("

Cons: "Awful delayed by hours."

Pros: "Nothing"

Pros: "The crew were all very friendly"
Cons: "Was very close to other passengers felt no breathing room"

Pros: "It was a good flight, not much turbulence, and I have not flown in several years. I was happy with my flight!"

Cons: "The seats and leg room are awful"

Pros: "aisle seat"
Cons: "12 hour delay due to mechanical issues poor communication no leg room very narrow aisle for beverage cart and passengers attempting to get to restrooms"

Pros: "On time."

Pros: "Leg room"

Cons: "leg room was very tight & I weigh 145 pounds. Abe"

Pros: "Nice plane, great crew. on time departure and early arrival."
Cons: "United has terrible boarding procedures... a problem most airlines have... they need to get it together to stop the mad rush to get on the plane... 5 boarding groups does absolutely nothing... On a side note many things could be improved by offering free checked baggage and charge for overhead bins.... so many delays, arguments and general aggravation caused by people struggling for overhead bin space... just have a guaranteed spot overhead for a fee.... no more aggravation period... when they started charging for checked bags but offered free carry on the problems got worse... flip it around and several problems go away... simple."

Cons: "United continues to drop the ball on every flights I take. I only fly them when I absolutely have to bring platinum on delta and mosaic on JetBlue. Consistently worse vs those two start to finish."

Cons: "Mad I had to check my luggage. Never used to have to, I usually carry on."

Pros: "The first leg of the trip was very good and no complaints. Food and entertainment-N/A"
Cons: "Perhaps the people who have a tight connection could be allowed off of the plane first. I only had a half hour layover so by the time I got to the proper gate, I had missed my flight and had to wait eight hours for the next flight ."

Pros: "Flight was quick, efficient and courteous flight attendants."
Cons: "Nothing"

Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."

Pros: "Boarding easy. I like the lines they formed for boarding zones"
Cons: "Delay for 2 hours"

Pros: "On time. Great staff. Very clean planes."
Cons: "Nothing"

Pros: "Landed 20 minutes early...great flight. We choose UNITED everytime!"

Pros: "The pilot was very kind and kept everyone well informed."
Cons: "For my first time flying alone along with my fear of flying, there was a power outage of some sort having to do with United Airlines, so we spent 40 extra minutes in the air doing circles. Before landing there was about 15 other planes waiting to reach their gates, but none were open because of lack of communication. We sat on the plane for an extra hour or so, with our seatbelts on, and moving no where. Just extra stress and frustration added to the flight."

Cons: "Everything"

Cons: "Umm how about we were 3 hours late and missed out flight and had to spend $200 to rent a car at 1130pm and DRIVE 4 hours home? Not to mention we missed our connecting flight due to delays on United on the 16th! No food and no entertainment NOT HAPPY"

Cons: "Had to pay if you wanted to watch regular tv."

Cons: "They switched a lot of seats around. I was supposed to be in row 22 and was pushed to the back of the plane."

Pros: "Gate agent with list of connecting flights was extremely helpful."

Pros: "The service"
Cons: "N/a"

Pros: "Crew was great"
Cons: "Cramped seating and you had to pay for entertainment."

Pros: "Everything about my flight was amazing!"
Cons: "Nothing"

Pros: "It"

Pros: "Cabin crew were cheery and responsive, gate crew re-seated me in an exit row after several requests."
Cons: "Oversold flight and poor communication from ground crew to get a family with children seated together ended with passengers arguing loudly about the situation. Stressful and uncomfortable. Overpriced wi-fi."

Pros: "Very efficient and timely"

Pros: "we got home on the same day without flight cancellation. delay was not updated on text notification reuglarly"
Cons: "significant delay... snack is a joke and purchase snack option??? really.. at least give us the full can of the beverage after a lengthy delay. cabin was too hot and temperature was not regulated.. start a special section for crying babies. the seats are too narrow for comfortable travel."

Pros: "I like that I got chance to fly on airline that I will never fly on again."
Cons: "Girl Bye ✌"

Pros: "Nothing..."
Cons: "Cancelled flight in LaGuardia, they told me to take a shuttle to Newark for another flight, an hour shuttle ride, cancelled flight in Newark, had to get a motel, no reimbursement for anything, still waiting for a flight on day 2, this flight is delayed...still in New Jersey nowhere near Cartagena..."

Pros: "Was on time"
Cons: "So uncomfortable!"

Pros: "Nice flight...left on time..arrived early"

Pros: "Comfort, space, travel was smooth. Didn't purchase any food but it looked decent. There was no entertainment provided"

Pros: "Good service and staff worked with a smile."
Cons: "The website is not the easiest to navigate. I don't like the look...not very professional. The ads boast of the airlines low cost but it Nichols and dimes you for every little thing. I wasn't happy that when I did the early check in the day before departure it offered me to get bumped up to Zone 2 so we would get seated first and have first access to the overhead bin. I purchased it for about $20 but on the way to West Palm they called both zones to get up to board the plane and for the return trip to Boston, Zone 1 got called first to board. This was money spent for nothing....like a donation. the bottom line is that what we spent with Spirit was not less expensive than other airlines. By the time you add all extra fees, there are no savings."

Pros: "I liked the seats in the aircraft, they were comfortable and I had lots of room."
Cons: "We were delayed by a few hours in West Palm due to maintenance. What was unfortunate was that the updates on the delays weren't announced to us until we were already supposed to be taking off. They could have been more proactive in their updates. Also, they mentioned they were sending out $50 vouchers for the delays via email but I did not receive that either."

Pros: "No time and under butte, it works for me."
Cons: "$2.00 water"

Pros: "On time, cheap."
Cons: "Everything costs extra. Even a cup of water."

Cons: "Charges for everything. To pick a seat on the plane 15, to check luggage 45, to print boarding pass 10 each. And the flight was delayed 7 times"

Pros: "Crew and staff very friendly. Web site very clear about extra charges which allows passengers to be proactive (print your boarding pass, know luggage limitations, etc)."
Cons: "Seats were a bit uncomfortable. There was no entertainment. Food and beverage offered for a charge."

Pros: "Nothing"
Cons: "Everything. Flight got cancelled. Missed an international vacation and friends wedding."

Cons: "Severely disorganized. Delays were not effectively communicated to passengers. Instructions about delays were given only in Spanish not English. Offering a flight to Barranquilla with no reimbursement for bus back to my final destination, Cartagena was absurd. No water or refreshments offered in spite of all delays. Overall terrible experience and felt very unsafe. I would hesitate to fly Spirit again"

Pros: "On time and smooth ride"
Cons: "Notting"

Pros: "I was lucky in getting a seat at the front of the plance (4A) which was more comfortable that my previous flights where I sat more to the rear where there was less leg room. the departure was on time and the flight was very comfortable. courteous staff"
Cons: "my check on luggage cost $50 where I expected to pay $25. I now know to create an account for myself if making travel plans directly with Spirit."

Pros: "We arrive at airport to find they canceled flight do to weather?!? They told is the next flight is in 2 days! It's an absolute disgrace! It took 4 days for the reimbursement to show on my credit card. All other flights wit other airlines were booked or almost $1k for 1 way home! We rented a car and drove from Miami to NJ!!!"
Cons: "I found out a Facebook friends daughter was scheduled on out flight and she called up and was offered a seat on a layer flight that evening out of orlando!! We would have gladly drove to Orlando over nj. Kayak and Spirit have lost my business."

Pros: "It was cheap"
Cons: "They find a way to charge fees for everything, always delayed and terrible customer service"

Cons: "Plane engine was on fire so the flight got cancelled, told me I had to wait 4 days for a flight home to New Jersey, unless I went to and from a different airport (West palm to Fort Lauderdale). My transportation from the two airports was not compensated nor was the extra day of parking for my car, in Atlantic City, which I thankfully got a ride to from a friend, or that would have been another expense out of pocket."

Pros: "Overall value was very good, flight was smooth, seats were comfortable and crew was excellent."
Cons: "No TSA pre-screen, bags are 40, not 50 lb. minimum and the fee for overage is ridiculous. Had to wait to depart and then to gate at the destination due to "paperwork" issues. This easily made the trip 45 minutes longer than it should have been."

Pros: "Boarding was prompt and organized. Seats were relatively comfortable. Crew was average but cordial. They charge for everything separately but doing things beforehand online is easy and honestly less Hassel than at the airport."
Cons: "No drink, I know it's dumb but I want that soda..."

Pros: "timeliness"
Cons: "flight cancellation"

Pros: "Nothing"
Cons: "Flight to Florida was horrible. Flight back to Boston was canceled with no notice and they did nothing to help everyone find other flights. Missed an important meeting at work and all of my final review sessions for my law school finals. Will never fly spirit again."

Cons: "Baggage pick up was slow on both flights."

Pros: "A very good flight, room, and smooth!"

Cons: "Airplane made a constant barking sound during taxi before takeoff and after landing. Somewhat disconcerting."

Pros: "People were nice."
Cons: "Delayed by 30 min."

Pros: "Price was fair. Everything went smoothly."
Cons: "Jet Blue fair for Boston to West Palm Beach about 1/2 the price of Spirit Air for West Palm Beach to Boston! I was surprised they did not bill for extra breaths of air. Way to much emphasis on low cost, pay for only what you use when the fair was twice that of Jet Blue!"

Cons: "No kios to get boarding pass, 55. for each bag, no reclining seats, delays going both times...... not even a glass of water on a 3+ hour flight............ waiting over 45 minutes for bags I will never fly with Spirit again"

Pros: "excellent crew, good leg room, on time"
Cons: "seats don't recline at all, no free snacks, not even water baggage price is too expensive, no kiosk for check in"

Pros: "Plane was new (although seats don't decline)."
Cons: "These guys charge $50 per checked bag, charge you for water, charge you for snacks and get indignant when aren't interested in doing their job of cleaning up the cabin when you land. Also they take over the loudspeaker to market their Spirit Airlines credit cards and other partnership programs. And if you don't check your bag and it's determined to be "a carry on bag" they try to charge you $100 at the gate. Seats don't decline. No pockets in the seat back in front of you so you don't even have a place to store your magazine or book."

Pros: "DELAYED HALF AN HOUR AT THE GATE, THEN SAT ON THE PLANE FOR ANOTHER TWO AND A HALF HOURS. EXPLANATION WAS THEIR " COMPUTERS WEREN'T WORKING". TOOK OFF AFTER PILOT ANNOUNCED THEY HAD FIXED "ALMOST EVERYTHING". NO APOLOGIES, AND NOT EVEN A FREE BOTTLE OF WATER. THAT'S THE FIRST AND LAST TIME I FLY SPIRIT. INSULT TO INJURY? $90 TO CARRY ON A BAG ROUND TRIP!"

Pros: "The flight from Boston to Florida was fine."
Cons: "Trying to get back home, flights were continually cancelled after being at the airport. I didn't appreciate having to spend an entire day at the airport and also having to pay an extra $250.00 to take another airlines just to get home."

Pros: "Nothing"
Cons: "Computers being down with zero information as to when our flight would be rescheduled."

Cons: "When my flight was cancelled they were not able to book my flight home for four days, so I had to cancell and book with jet blue"

Cons: "The departure was delayed by 6 hours"

Cons: "Flight was delayed, then cancelled. Fortunately, I got my $$$ back."

Pros: "Food options were good. The pilot was good about keeping everyone informed."
Cons: "We boarded the plane on time then sat on the runway for over 2 hours. Someone was kicked off the plane and then we found out we couldn't fly over part of the normal route. This seemed to be out of the airlines control but it took a very long time to get water and it's too bad you can't serve drinks on the ground. Very uncomfortable seats and there are no screens so you can watch movies or play games."

Pros: "I liked that I finally reached my destination."
Cons: "I did not like that we had to deplane without knowing when we would get back on the plane. Sat in the airport terminal (again) for hours waiting for information. Was given none. No in-flight entertainment. Extremely limited food options. No leg room."

Pros: "Not much"
Cons: "The flight was over 3 hours light. The computers were down and no one was any help."

Cons: "my bag was sent to nj. they have not found it no one returns my calls too bad they just don't care vacation no medicine no close no nothing"

Cons: "The flight was delayed then after a long wait it was canceled leaving me stranded in the airport for a day...they gave me no options othere than a new flight Tha next day.."

Pros: "the captain kept us informed of delay taking off and the reason."
Cons: "When I got to the gate, it said "on time" departure but that was not true. We left late."

Cons: "The flight was delayed more than 4 hours with the excuse of mechanical issues. No one even apologized for the inconvenience. I missed work as a result of the delay."

Pros: "The crew was personable and didn't make cheesy jokes about Spirit's reputation. The pilot made a perfect landing."

Cons: "Too many petty extra charges"

Pros: "This flight was cancelled. There was no food or drink provided and no other spirit airlines flights offered for more than 24 hours. We were told we could be refunded and we then chose another airline that could actually accommodate us after waiting inside the airport for 8 hours. Still have not seen the refund come through."

Pros: "Low fare."
Cons: "Flight was cancelled due to mechanical problems. Spirit would not put me on another flight / airline. The only option was to take flight out on Monday, 2 days later or a refund. I would expect since it was notna cancellation Sue to weather, the airline would get me on another airline regardless of cost."

Pros: "Buying my ticket didn't actually buy me a seat, at the counter I had to pay for a seat and the cheapest was $11. It then cost me $50 to check a bag, which was the cheapest option because it would have been $55 to carry-on.... Attendant at counter was rude as well. Awful experience, 0 stars, won't fly spirit again."

Cons: "It charges for carry on 55$ and for checked baggage 53$. These weren't posted anywhere. The flight back was delayed for 3 hours and it never updated on the flight tracker. I ended up wastin a beautiful Florida beach day in the airport! Ridiculous. I hope they lose all of their business."

Pros: "Cheap ticket BUT...."
Cons: "Hidden charges. What started as a good deal ended up costing me more than any other airline listed price for the same dates. I will not be using this company ever again."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from West Palm Beach to Cartagena

Airlines flying from West Palm Beach to Cartagena have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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