PNH - CAN
Find cheap flights from Phnom Penh to Guangzhou
Good to know
|December||Best time to beat the crowds with an average 65% drop in price.|
|May||Most popular time to fly with an average 65% increase in price.|
Average price round-trip
|$518||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Phnom Penh to Guangzhou
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $160 or less one-way and $266 or less round-trip.
- The cheapest flight from Phnom Penh Pochentong to Guangzhou Baiyun was found 0 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be April, May and June. The cheapest month to fly is December.
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Top 3 airlines serving Phnom Penh Pochentong to Guangzhou Baiyun
Scores according to KAYAK customer reviews
Cons: "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
Pros: "attentive and polite flight attendants"
Pros: "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
Cons: "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"
Pros: "The check in boarding pass is not that nice."
Cons: "The boarding pass people need to improve, especially to elderly people."
Pros: "Staff was nice"
Cons: "The food vegan Movies"
Cons: "Too many security points"
Pros: "Nice flight; very comfortable"
Cons: "Short flight; so no in-flight entertainment (no problem though)"
Pros: "Crew's Services"
Cons: "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
Pros: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Cons: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
Cons: "Flight got delayed in Xiamen, miss the connecting flight to chongqing."
Cons: "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
Cons: "Had to process in and out of immigration then back into airport No transit area"
Pros: "Finally getting a flight the next day"
Cons: "My seat was given to someone even though I still had time to make the connection."
Cons: "Why is my passport number wrong?"
Cons: "Why is my passport number wrong?"
Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
Pros: "the order of boarding the plane"
Cons: "food was dry"
Pros: "crew was nice"
Cons: "food was dry"
Cons: "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."
Pros: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Cons: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."
Cons: "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"
Pros: "Clean plane. Left on time. A little more seat room than many other carriers."
Cons: "Poor selection of movies. Want more light comedy"
Pros: "Complimentary wifi and excellent crew service"
Cons: "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"
Pros: "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
Cons: "Some obstacles with early morning arrival and communications"
Pros: "Friendly and eager to serve crew"
Cons: "Lack of variety on food choices"
Pros: "We left 13 mins late but landed 45 mins earlyearly"
Cons: "Nobody could rearrange any flights for me, zero help!"
Pros: "I like the price but best of all the service and the attention given to us by all staff members."
Cons: "Everything was great!"
Pros: "entertainment choices were good"
Pros: "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Cons: "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
Pros: "crew provide excellent and attentive service. food is good"
Cons: "food could be better"
Cons: "They will cheat u of money. Somehow. Beware."
Cons: "The front dest and customes have horrible attitude! They will ingore you."
Pros: "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
Cons: "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
Pros: "Crew, comfort, food, entertainment."
Pros: "Crew was super friendly, professional and excellent!"
Cons: "The 10 hour layover :("
Pros: "Crew was friendly."
Cons: "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."
Pros: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Cons: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."
Pros: "on time food"
Cons: "no movies"
Pros: "Their price"
Cons: "Delays, delays and more delays. Then cancellations after!!!"
Pros: "GOOD Service, Great Priceing!!!"
Cons: "The staff was rude and the flight was delayed twice."
Cons: "Was just a bit warm"
Pros: "Boarded early."
Cons: "Smaller plane so not much room to move around. No individual entertainment system."
Pros: "The company that Kayak use for my ticket (Yayama) had some random passport number on my reservation. The ticket agent told me that I had to call to travel agent to get it changed. I tried to call three times (from China) and all three time I was put on hold to 10 to 15 minutes then disconnected. I finally got someone at the service desk to call the airline and get the passport number correct. This added over an hour to my check in process. Luckily, I arrive early and was able to make the flight, no help from Yayama. Terrible!!!!"
Pros: "Meals and food was really good"
Cons: "It was hard for me to find the right building number if it was given online. Check in online system and a reminder on time would be great!"
Cons: "Xiamen air doesn't allow advance check-in and boarding passes. It makes it inconvenient in Korea coming back to Xiamen."
Pros: "Great service, frequent meals and beverage services. Constantly checked in with me to see if I needed anything, comfortable seats, and plenty of movies available for lengthy flights. Xiamen airlines does offer a free hotel service for people that are experiencing their 12+ hour layover, but this is always based on double occupancy and the passenger needs to pay for the taxi fair to and from."
Cons: "When flying to Xiamen, we had to have a quick layover in Shenzen for some reason, that didn't seem necessary. This airline plans on getting rid of this stop, but on top of that the layover in Xiamen is a bit excessive. Besides that, great airlines."
Pros: "Crew was great, flight was great."
Cons: "Not Delayed My Luggage."
Pros: "Tickets at good price."
Cons: "I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint."
Pros: "The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one"
Cons: "EVERYTHING. food was not good either"
Pros: "On board crew were amazing"
Cons: "Check in crew were rude and awful"
Pros: "Straightforward, get-what-you-pay-for experience. Fairly standard seats, personal entertainment options on the trans-pacific flight, but not within asia. Food served on all flights. Check-in at the airport was also straightforward."
Cons: "Would not recommend connecting in Nanjing, as the airport handles international transfers a bit oddly. Expect to wait in a group in a handful of different lines, while being herded quite closely by a customs agent from point to point, passports collected when you get off the plane."
Pros: "Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)"
Cons: "Very unorganized and dirty inside cabin"
Pros: "Food and worker take care very good"
Pros: "I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew"
Cons: "The food is gross and needs to be freshened up but i like that they do feed you a lot"
Pros: "Friendly Service, Outstanding Meals, Business Class Comfort,"
Cons: "All was fine"
Cons: "Gate changes. Lack of info on gate assignments. Quickly diffusing a group of passengers arguing over where to sit."
Cons: "The change of departure place."
Pros: "Didn’t try either of these."
Cons: "Baggage policies were very restrictive."
Cons: "There was a long wait to transit or transfer but besides that everything was great"
Pros: "Food was just okay."
Cons: "The crew was hard to understand and they are a bit rude when asked again. None of them smiled. It was even hot on the plane. The seat was very uncomfortable."
Pros: "The price is reasonable cheap for exchange to go by airport terminal bus and walk up the stair to the air plane, good exercise and good to get on the air plane first."
Cons: "un convenience a bit to exchange with the lower price, it is worth for me, but the over lay is too long 4 to 6 hours."
Pros: "Very helpful and courteous air crew"
Cons: "Everything was good and for a short flight Like this the crew made it very comfortable"
Pros: "Comfy seat and caring flight crew."
Cons: "They served dinner at 2 am just after takeoff and breakfast 11 hours later."
Pros: "Courteous attendants."
Cons: "This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE."
Pros: "Well worth it. Strongly recommended."
Cons: "Bathroom was a bit dirty."
Pros: "We were surprised to find a full entertainment system on the flight, which is perfect for a family with kids. They were entertained the entire time. We'll do it again."
Cons: "They didn't love the food (too spicy for them, should have ordered some child meals), but this is a great flight. Also we boarded a maybe 15 minutes late, but not a problem."
Pros: "Flight was on time and good flight. One super nice thing necessary announcements but no droning on and on about this and that by crew and pilot -as often happens on American Carriers"
Cons: "The overhead Policy sucks. I travel with a backpack, crew was trying to make everyone put back packs under seat. Why should I have to give up my leg room under seat, so someone else can have humongous hard sided suit case and nothing under their seat? Find this unacceptable."
Pros: "The flight attendants were kind and very helpful. Best staff i have Experienced in all of my China Eastern Flights."
Cons: "The check-in staff was overwhelmed! It took an hour and a half to get checked in, and due to website error messages i was Unable to check in online. After China Eastern canceling my original flight and spending hours and multiple phone calls to correct it, i was Guaranteed an asle seat. Only to arrive to my seat and see that i was stuck in the middle section. To make matters ever worse I was sandwiched between 1 overweight man that was spilling into my seat and another man how packed proper hygiene. His ordor was so pungent i almost Vomited and had to keep my face covered the entire flight."
Pros: "Pro tip: sleep the whole flight I’d recommend the window seat just so you can lean your pillow against it to sleep on, it’s pretty comfortable. Just take small sips of water throughout the flight to keep yourself hydrated but not too much that you have to pee often. The crew was nice and there was a good selection of games and movies if you couldn’t sleep."
Cons: "Took an hour longer for the plane to take off. Please love yourself and bring your own earbuds. The ones that they supply are literally useless, it’s impossible to hear anything clearly on them. The fish and rice,,,,,,is not poppin."
Pros: "Service, seats, blankets/pillows, movie access, meals. All wonderful!"
Cons: "Nothing on this flight."
Pros: "The actual flying."
Cons: "Not only dis I not like your severely lacking itinerary, it ended up costing me $500 additional dollars. I can't believe that you didn't add information on my itinerary that our plane would be landing in a different Chinese city than what was listed on YOUR itinerary. It showed only one stop in China rather than two. I'm still not sure if we were suppose to remain on the plane,depart and re board, or if we were to catch a connecting flight for the rest of our journey. As it happened, we ended up getting a hotel and had to buy another flight out of the country because we would have been in violation of China's 72-hour visa requirements. Otherwise, they could have gotten us on to our destination free of charge(minus the unexpected hotel stay). i have never really liked your shorthand style itinerary and if you choose to continue to play loosey goosey, I will not choose your website again. Additionally, I strongly feel that you should be held responsible for your lack of information, especially when traveling thru a foreign country."
Pros: "The food served it was delicious."
Cons: "Nothing to comment."
Pros: "The entertainment system of China Eastern Airline got my vote for the poorest quality."
Cons: "No quality at all. Worst than the 60s."
Cons: "They didn't inform visa issues and made the customers to buy new tickets on the following day. It's completely irresponsible and I feel like that I was robbed."
Pros: "excellent biz class seats great aircraft good flight"
Cons: "unprofessional service courteous flight attendants but in general service was poor un organized and inconsistent...china eastern needs better in flight service training compared to other airlines"
Cons: "i took china eastern airline couple of times. There is always a delay. This is frustrating since I want to get home ASAP."
Pros: "Didn't wake me up when sleeping when meal came Had empty seat next to me"
Cons: "Didn't have enough departure/arrival forms to distribute No wifi No soap in bathroom"
Pros: "No communications, no offer to make other arrangements, missed connections, loat hotel booking and more. A night wasted"
Pros: "Planes are clean, including restrooms. First flight (Guangzhou - Beijing) was nice new Airbus with entertainment systems in the back of each seat. (Unfortunately they stopped working 3/4 of the way through the flight.)"
Cons: "Guangzhou to Beijing - departed 1 hour late Beijing to Xian - departed 20 minutes late Xian to Guangzhou - departed 1 hour & 10 minutes late. Guangzhou to Beijing - nice plane, entertainment system failed, crew couldn't fix. Crew had very strange rules about "safety", freaked out about my son wearing earbuds during takeoff. Xian to Guangzhou - weak entertainment options, cut off two different movies in the middle."
Pros: "Getting out of Shanghai, after having to pay for flights, we had already paid for"
Cons: "We have no idea how to get a refund on our two paid for fist/business class tickets??? Help!!!"
Cons: "China Eastern has the WORST customer service I've ever experienced!!"
Cons: "My flight from Shanghai to Qingdao on Dec 19 was cancelled, but the Vayma refuted to give me refund. I am very upset about that."
Cons: "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."
Pros: "Flight was comfortable and clean. Adequate. Funny thing happened when I got to the airport, though. China Eastern had overbooked my flight, so they were asking for volunteers to take a later flight. No problem. See "what I didn't like" for problem."
Cons: "So, I agreed to take on the later flight. Then they told me it was in SHANGHAI. Yes, 200 miles away. Again, wouldn't have been too big of a problem -- and granted, this is not a China Eastern problem, but NAVIGATING the Metro system in Nanjing, getting yelled at by people at the high speed rail station because I was in the wrong line, or because I didn't have a Chinese government issued ID, then spending 2 hours in the metro from Shanghai high speed rail to Shanghai Pudong -- I had 9 hours to do this, and I got there JUST in time. When I got to check in, however, more long lines, and they had to give me an aisle seat that didn't really recline. -_- Plus, they weren't able to upgrade me. Would I do this again, I think so, but only if they upgrade me to first class for the next flight. Happy to help, but if you do ask customers to help, make sure that you make their lives as easy as possible (maybe buying the train tickets beforehand and having them ready to go - trying to navigate the ticket system was the WORST), because they are doing you a favor."
Cons: "The flight was delayed 8 hours with no warning or update. No updates were provided on the new departure time & we were told the hotel where they shuttled us to would have updates. When we finally boarded the plane 8 hours after the original departure time, we sat on the plane for FOUR hours with only one update after the first hour that we'd be taking off in 30 minutes. We continued to sit there for 3.5 hours. Absolutely ridiculous. I will NEVER fly them again."
Pros: "I like the seat configuration."
Cons: "The crew needs to work on their customer service. At one point they picked my husbands tablecloth and basically dropped off a fruit cup and fork for dessert. The plane was hot during the sleep hours. And I smelled cigarette smoke at one point. It woke me up it was so strong."
Pros: "The Shanghai Air 737-800 are super from Shanghai - Bangkok For $750.(approx) r/t BKK to Honolulu....I will fly with you every time.. the prices attract me...."
Cons: "No problems"
Cons: "All Flights were Delayed, with us boarded on the plane, waiting on the runway for almost one hour, without any explanation from the crew members why we were still waiting on the runway. Entertainment system is very poor, no individual screens, with shared screens overhead, showing a Chinese movie."
Cons: "People who worked at check in area need to learn better serving to guests"
Pros: "Flights were fairly on time, boarding was done in an organized and efficient manner, and I had no trouble with my baggage."
Cons: "The crew were sometimes a bit rude, possibly because I didn't understand them when they spoke Mandarin Chinese to me. I look Asian, so even though I tried to explain I don't speak Mandarin, they continued to repeat themselves in Mandarin to me until the man seated beside me translated for me. My first meal (dinner) on the flight was okay, but my second meal (breakfast) was quite terrible and I couldn't finish it. The entertainment selection was good, however the headphones did not work well - even at maximum volume and with my hands cupped over my ears I could not hear the dialogue. The headphone jacks are the kind with two prongs, so I could not even use my own earphones."
Cons: "The seat adjusting didn't work properly."
Pros: "The price"
Cons: "Staff was not helpful and kind of rude unless you spoke their language. Food options were terrible and not very comfortable seat for 13+ hr flight."
Pros: "Beautiful new plane, professional crew, totally decent food."
Cons: "Economy for 13 hours is always a bit rough, but no more so on Air China than any other airline. And the price was so much lower."
Pros: "Not a full flight, seat next to me was empty which was good for a 12 hour."
Cons: "Better selection of movies, real window shades instead of the transparent ones."
Pros: "Air China Staff in Malpensa Milan are amazing. Friendly and helpful. Can’t emphasise this enough"
Pros: "The seating was comfortable and the boarding process was easier in Beijing than SFO."
Cons: "There was delay for my flight by 2 - 3 hours that really messed up my travel plans"
Pros: "crew are very nice, although we took off late in Beijing. we arrived on time in LAX. lots of legroom on this flight for a 5 foot tall lady. the previous airplane barely fits my 5 foot frame."
Cons: "the bathroom would have been cleaned often or would have smelled better."
Cons: "It was hot. Just horrible experience."
Pros: "It was an "average" flight"
Cons: "Food sent me and others to the bathroom---not good"
Cons: "We only had one hour to catch our connecting flight, which was canceled and rescheduled by air China not by customer. Rude!"
Pros: "Relatively comfortable. Plenty of access to free drinks/refreshments including hot tea, cookies and red and white wine. Spacious clean bathrooms. Attentive staff. ON TIME departure and arrival!!!"
Cons: "My headphone arm jack didn't work. Food was not very good, but did provide vegetarian alternative."
Pros: "The movie selection was very good."
Cons: "We were supposed to leave at 3:00 PM and the flight didn't actually leave until 4:45 PM. The food was not very good and I had to ask for water. I got a whole bottle of water on the flight from Shenyang to Beijing but on the flight from Beijing to LA I was only offered 2 cups of water. It was hard to get comfortable so I could sleep."
Cons: "The flight had 02:30 delay due to a technical problem, when we Arrive the luggage was broken."
Cons: "That's not the first time, last year, we got the same delay (seated in plane for nearly 2h) and this year, for no reason, we had to wait 2h, instead of boarding at 13:30 pm but 15:30. Beside the delayed waiting time, other things were good"
Pros: "Everything fine"
Cons: "You name it, I've flown it, but Air China takes the cake for all-around worst experience on a plane. For starters, the idea of customer service hasn't made it's way to Air China. The staff were cold, at best, and rude, at worst. The food is one step below prison food. In my opinion, it was inedible. Every Air China flight I took (and I took 4) were the most turbulent I've ever taken, almost as if the pilot was purposefully trying to rattle us. Finally, one of the most annoying things about Air China is not being able to check in via app. Their tech is from 1987, so you have to go to their airport counter and endure long lines. I will NEVER fly with them again."
Pros: "I think the food served on the flight has improved significantly over the last few years. I've been flying Air China for the past few years and am very impressed by the progress made by Air China. I will continue to be a loyal customer of this airline. Thanks!"
Cons: "The plane was so cold that by the end people were wearing their parkas. I started the flight healthy and ended it with a hacking cough that turned into a full blown cold. The not very good food was also not warm."
Pros: "But very very far experience from Emirates or Qatar air to this part of the world."
Cons: "The veggie/vegan options were inedible overcooked plain veggies and an unflavored carbohydrate - thank god we brought some food. No entertainment system and the plane was definitely a decommissioned 757 from a 1990s 757."
Cons: "Our luggage was delayed and we didn't have clean clothes for the first day."
Pros: "same as above"
Cons: "Same as above."
Cons: "The layover time at Beijing airport was short but the airport is huge and takes a while to get through. I almost missed my connecting flight twice. When people fly Air China for connecting transfers, the attendants should provide guidance to passengers about ways to expedite this process. My bags weren’t delivered from Bangkok. It would have been nice if the airport attendants at my destination announced that before having passengers wait an hour for the bags to come out because it was evident they were aware beforehand."
Pros: "Good overall, was a short flight so not too picky about details."
Cons: "Flight was delayed overnight 6 hours, no communication whatsoever. No attempt to help make connection or apologize.. Service is mediocre at best. Seats are tiny, little to no leg room."
Cons: "Well, the aircraft doesn’t have TV at the back of each seat."
Cons: "The seats were very close together so when the person in front of you reclined back, it was very uncomfortable."
Cons: "Food was bland. Very limited flight entertainment selection. Flight attendants are extremely rude."
Pros: "Flight crew was nice. Seats comfortable. Flight left on time."
Cons: "Food and entertainment need improvement."
Pros: "In between there must be light snacks be served"
Pros: "Crew was friendly and good for an early morning flight and I like that there were only two and not three seats on the side by the windows."
Cons: "The plane had no individual entertainment options and didn't allow use of phones/electronic devices, so was a pretty boring flight."
Cons: "Held my bag for two days, No explanation, apparently just wanted to rummage through it. Stranded in Mongolia with no clean clothes or medication."
Cons: "80 minutes delay without explanation."
Pros: "Very courteous behaviour"
Cons: "While the experience of flight was excellent, the missed flight to SFO led to severe inconvenience.The bus arranged for hotel was delayed,all heavy luggage had to be carried inside bus leading to hardship and severe personal strain as the did not have the capacity to accommodate all luggage. The extreme strain caused lasted during flight to SFO. It is suggested that due care needs to be taken of elderly, passenger with children etc.pl avoid such traumatic experience of such transits. Except for this rest of the experience was excellent."
Pros: "When the flight delays, as least the crew need to tell the passengers when the flight will be fight or boarding."
Cons: "More delay from Beijing to Guangzhou."
Cons: "I had a medical emergency that developed in the first part of feb. this resulted in the amputation of my right leg. we contacted air china they requested medical records which we supplied. They are refusing to supply a credit or refund kayak. Kayak is going to be included in the FAA complaint and lawsuit following on this"
Cons: "Everything we're so bad."
Cons: "They seem to serve the same food on every flight, which gets monotonous."
Pros: "overall experience was excellent, would book a flight with air china again, as well as recommend!"
Pros: "The fact that this flight isn't operated by Air China."
Cons: "Nothing so far."
Pros: "Good service."
Cons: "Got off the ground late, which made it a bit tricky to get an international connection."
Cons: "Check- in clerk was not very helpful"
Cons: "Flat tyre in ny. When trying to make connection a skinny kid said i had to run 6 football fields to make the jet in time. So i did. Upon arriving the shuttke was about to leave for the plane. I pleaded to the woman to stop the shuttle and she motioned obe minute so she could continue a convesatiin with a friend as she was noit available for contact. Took me 2 days to reach ny destination. Got food poisoning on the flight.on the way back. I shoukd start a law suit at the very least. t"
Pros: "airplane is clean."
Cons: "crew are not very pro. feel that they are rushing all the time."
Pros: "Flight itself was good. Comfy business class seat, good food, cabin attendants good. On 777, try and get middle seat so no one needs to climb over someone else to go to the toilet if there seat mate is sleeping."
Cons: "Air China's customer support in English is abysmal. You'll need a Chinese speaking friend and patience if their flights are delayed."
Pros: "When you are on a very long flight it would be nice to have a crew that is pleasant and nice . I will never fly this airline again. One of the many instance of rudesness from the crew was after a long while where I was sitting the person smelled so I saw an empty seat in the back and say there since no one was using it. The crew member rudely made me go back to my seat and indure 13 long hours uncomfortable"
Pros: "The plane was well maintained, the bathroom was accessible, and drinking such as water and juice were readily available at the back and could be retrieved at any time."
Cons: "The entertainment options were limited- very few movies of interest or new titles. Although there was a lot of food, it was not very good. The smell made it especially unappealing."
Pros: "The staff was more pleasant than our first flight & the plane was much more new with very comfortable seats."
Cons: "Boarding is chaotic, as the boarding groups are not organized and nothing is done to prevent people from cutting in line."
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