Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "More cushion in the seat. Flight was delayed in arrival of approximately an hour."
Pros: "Convenience and easily accessible"
Cons: "3rd flight in past month that’s delayed"
Cons: "To have flaps to hold the head on the seat"
Pros: "The inflight wasnt that bad."
Cons: "The baggage policies of Spirit airlines are simply the worst. The online baggage fee is different, the amount told to me on the phone was different. The staff is clueless about their baggage pricing. They charged me double for a bag that should the allowable dimensions shown online."
Pros: "It was a simple flight"
Cons: "When you choose a seat on line. It takes your money but doesn't give you that seat at check in and you can not talk to anyone about it"
Pros: "be on time and clean"
Cons: "yvon exelant experience first time flights in spirits"
Pros: "Spirit Airlines friendliness, ease of boarding. Drama free flight, that got us there ahead of schedule."
Pros: "Everthing is better"
Pros: "From before security staff made sure things ran on time by moving people with earlier flights through the long lines. The crew on board was friendly and entertaining."
Cons: "Boarding everyone at once slowed the process and seemed a little chaotic."
Cons: "2 hour delay"
Pros: "My flight was very smooth, you get very pilot"
Cons: "I have to pay so much for my luggage. .when I get at the airport, it was my time with the spirit air lines...."
Pros: "First class seats for an extra $31 for my flight from Port au prince to FLL (almost 3 hr flight)"
Cons: "Boarding process was slow and not clearly marked for Speedy Priority boarding passengers. Flight was awesome otherwise use"
Cons: "65$ baggage fee is really terrible... highway robbery"
Pros: "- The flight attendants helped out tremendously after my girlfriend got sick. Thank you to them, they deserve a raise since your CEO is grossly overpaid, making over $7 Million a year."
Cons: "- Spirit Airlines CEO Robert L. Fornaro makes over $7 million a year, yet won't invest in comfortable seats that recline. - Spirit Airlines CEO Robert L. Fornaro makes over $7 million a year, yet won't invest in free beverages for people that pay hundreds of dollars to fly. - I'm not that thrilled that my money is going directly into the pocket of their CEO, instead of being re-invested into their airplane's seats, all while your flight attendants and pilots are grossly underpaid."
Pros: "It didn't crash"
Cons: "Wanted a cup of water to take my medication. They wanted $3.00 for a cup of water. Incredulous as it sounds, the Stuart gave me a cup of ice. I was embarrassed for him and Spirit airlines. Never ever will I ride Spirit. I'd rather walk."
Pros: "All was well-executed."
Cons: "The small and crowded seating"
Cons: "Baggage charges are ridiculous. My flight was $268.00. To check a bag each way was an additional $84.00. That's crazy!!"
Pros: "2 hrs"
Cons: "2 hrs delay. With not notifying. No updates and No one was at the gate until last second to boarding. This is my 2nd time with spirit. And the same happened. I Never ho with spirit. I had to pay for laugage that all airlines have a free carry on."
Cons: "The long wait to board the flight"
Cons: "Cancelled flighr never will buy tickets for friends or myself on spirit"
Cons: "That the prices are quoted slightly below market rate is a bait and switch tactic. There was zero baggage allowance for an international flight (never heard of this) and even carry one is charged at $55 to $65! If you pay online it is $10 less but at the cost of surrendering a lot of your personal information to be spammed ad infinitum. I paid my $55 at the airport because I wa forced to, but to my surprise I wa charged 3 times for a total cost of $165!!! All of the flights were delayed! The chairs don't recline - I gusess that too requires extra fee. You are better up paying $50 or $100 extra for a better experience, comfort, respect by any of the major carriers."
Pros: "Nothing about Spirit Airlines is good."
Cons: "Doesn't accommodate passengers like AA"
Pros: "Crew and flight were great."
Cons: "the baggage charges are pretty ridiculous and will be included in future considerations."
Pros: "Friendly, efficient crew and safe flight"
Cons: "Extra charges for everything"
Pros: "Nice big seats!"
Cons: "No free drink (including water)"
Cons: "I was in Haiti flying back to Ft Lauderdale, arrive at the airport early, check in, go through security, have a seat to then find out my flight was delayed. Annoying but not the end of the world. A few minutes go by and an airport staff (not even a Spirit staff) comes over and says an announcement is being made and we need to go to the ticket counter. Get to the ticket counter and find out our flight is cancelled and there won't be another Spirit flight out of Haiti for two days!!! No effort was made to get us on a different airline, to refund our money instantly, to offer comps, not even to be empathetic. We all had to rush to other airlines and buy different flights home which cost an exorbitant amount. But the only other option was to stay stranded and homeless in Haiti. When I called Spirit later on that day, during a long layover, they gave me a hard time about refunding my money. It's been a week later and I still have not received all my money back. Never ever ever again will I fly Spirit."
Cons: "Not being up front that with the true price you nickle and dime for EVERYTHING....including water. OK yes price is good but do you HAVE to dehumanize the "service" to the point I'll happily pay more to go up to Unite? (never thought I' type UP to United...) People were fine, better than, but the structure is crushing."
Pros: "There was nothing to like"
Cons: "The airplane broke down, they lied to us about all thing. They kept us in the airplane for about 1 hr with no a.c. take off time was 10:00 am, it was close to 2:00 pm when we finally left Haiti. After all this, some people, including children were dying of thirst, spirit would not give them some water because they didn't have money. It was until about 5pm at the fll airport that I was able to find some water. Etc."
Pros: "I liked the way it flights and landing but I can't accept we need to buy even a bottle of water."
Pros: "The flight was exellent, but if they can change a little things that nice. Like give a little drink or something. Water or ..."
Cons: "I didn't like the fact I have to pay for all my luggage"
Cons: "They Went In My Bag In Stole 2 Cell Phones Gold LG And A Galaxy s4 mini Im Never Flying Spirit Again"
Pros: "Flight was great and Safe"
Cons: "Delayed 8 hrs"
Pros: "It was fast"
Cons: "Paying for luggages"
Pros: "The flight attendence very nive and helpful. My first flight was delaid or late, dont remember what one. My return flight turned to a unexpected layover to los vegas then to LA(home). Other then the time delay everything else was ok..."
Pros: "I've never flown spirit before, and knowing they are a no frills flight, I was sketical that I would have a positive experience. the plane was comfortable and clean, the crew was super friendly, and the price can't be beat!. I wish I could say the same things about my United flight back home. Overall, I was pleasantly surprised with Spriit and would totally fly with them again."
Cons: "They need to invest in a mobile app. Not having one makes me question how serious they are about the customers."
Cons: "It doesn't seem right to ha e to pay extra for checked bags and carry on."
Cons: "I sat in emergcy row, aisle. Accross from me sat two women, neither appeared strong enough to lift a 33 pound door. In fact one of the women had trouble answering the questions because of poor English AND what was most distressing was she wore a wrist band - the one people wear for carpal tunnel. Attendant should have moved them"
Pros: "I don't like nothing."
Cons: "My husband and I had to pay for our carry on bags 110$. We always travel around the world and it never happened us. Supposed we have to travel without nothing? It is the first time with this company and we were not aware we have to pay that amount. I will never travel with this company."
Cons: "Spirit airlines would not issue a refund for my cancelled trip to Miami despite the high Zika risk, attendant CDC travel warning, and the fact that I notified them of my pregnancy. They purported to issue me a $120 "voucher" (to expire in 60 days) though I initially paid around $400 for the tickets. The website failed to display the voucher number, and my requests to their customer service center to please provide it were ignored. It's hard to imagine how I'd even be able to use it as there is no voucher redemption option on their site. I will never book another flight with this airline."
Pros: "Smooth Quick Direct"
Cons: "small plastic seats no vegetarian options to purchase food"
Pros: "Airline was overpriced, plane was an embarrassment. I've been on jump planes and cargo planes that were more comfortable. The crew was extremely rude. They lied to the entire plane and treated everyone on board the extreme disrespect. I will do everything in my power never to fly spirit again"
Pros: "Expensive bags"
Cons: "Bag check was more than flight."
Cons: "Having to pay for one carryon. A check bag I can see paying for but not a carry on."
Cons: "Terrible, they charged extra for everything and not professional"
Pros: "Seat was comfortable. Crew was pretty friendly. The flight was smooth. I was asked to sit in the emergency exit row, which gave me extra room."
Cons: "The boarding process in PAP was long with everyone called toi board at once (no zones or staggered boarding)."
Airlines flying from Port Au Prince to North Carolina have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights