Find Deals on Flights from Quito Mariscal Sucr to Baltra (UIO - GPS)

Schedule

Check-in process was quite good.

Flight delayed and longer than avg. Checked baggage was opened and some stuffs were stolen.

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Professional friendly staff Nice plane On-time

On time.

No TVs

I receive message that my flight changed from 2;40 pm to 1:30 pm. Yesterday I was trying to find new flight on line and was not able to do so, call TAME nobody answer finally drove to airport 9am in the morning to find out my flight is leaving at 10am. Why you did not e mail me?? I would like to receive voucher for partial reimbursement for future booking. I paid 375$ for one way 3 hours flight. Spent 7 hours at Guyaquil airport which cost a lot to buy bad food. Elizabeth Banach,

Above I listed all I did not like

nice staff, timely departure, efficient operation

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

Nothing. The most disgusting experience ever. Those LAN people who attend customers in Curnca are thief. They should not be allow to work there. Latham needs to fire them or they will loose customers.

I had my wife pregnant in pain so we couldn't get on time for our fly, the LAN attendant said they she cannot do nothing so we loose our fly and we had to pay a huge penalty to change our fly time. The plane left very late so we could have easily enter. She is so disgusting and she needs to be fired. Horrible experience. Latham do something about it.

They were prompt in rescheduling my flight from a different city. The staff were friendly the flight was on time.

The airport closure in Cuenca was out of my control and my flight was changed to leave from Guayaquil. I had to pay for a shuttle from Cuenca to Guayaquil. A free shuttle should have been provided by the airline, or some sort of refund as Guayaquil-Quito flights tend to be cheaper.

Traveling on the right time

Check in was a breeze, the plane was modern and clean, the flight left on time, and my luggage arrived promptly! What else could you ask for.

Timing

The plane

My sky miles don't calculate, they wouldn't upgrade me for less then 800 usd!! Asked for headphones never got. Osc next to me so no room they had to give he

Clean ,nice and on time

It is always hard to rate a flight that is detoured to another airport. Although they could have been a little more informative of the reason for the detour and how things would be handled, the crew did an excellent job of doing their best to let us know what was happening. The detour left us 2 1/2 hours behind schedule.

The food was good but the utensils were too small. The tv was too small and far away from me .

Great service