Daily cleaning, installation of cabin HEPA filters on flights from Raleigh to Italy
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 41m
The cheapest ticket to Italy from Raleigh found in the last 72 hours was $353 one-way, and $598 round-trip. The most popular route is from Raleigh Raleigh-Durham to Rome Fiumicino, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $411.
Italy has restricted most foreign nationals into the country until at least March 5, with the exception of nationals and residents of the EU, the Schengen area, Andorra, Monaco, San Marino, Vatican City, travelers with a long-term residence permit or a long term "D" visa issued by Switzerland or an EEA Member State.
Australia, Japan, New Zealand, Republic of Korea, Rwanda, Singapore, Thailand may also enter the country.
Until April 6, Italy has suspended all direct flights to and from the UK. Anyone who has been in the UK in the previous 14 days will not be permitted entry into Italy. With the exception of nationals, residents, or those with essential reasons including urgent work, health needs or study requirements. The reason for travel must be declared in writing (by the passenger using the self-declaration).
A ban on air traffic and on entry into Italy for anyone traveling from Brazil or who has stayed in/transited through Brazil in the 14 days preceding entry into Italy. There are currently no exceptions.
A ban on air traffic and on entry into Italy for anyone traveling from Austria or who has stayed in/transited through Austria for more than 12 hours in the 14 days preceding entry into Italy. There are currently no exceptions
All foreign travelers must complete a self-declaration form and present it to the authorities upon arrival.
Travelers must present a negative molecular or antigenic test result issued within 48 hours prior entering Italy. Traveler arriving from Vatican City and San Marino are exempt from presenting a COVID-19 test result.
Travelers wanting to visit the regions of Sardinia, Sicily, Apulia, Calabria must register on their websites before arrival and follow their travel regulations.
Regional governments in Italy may also impose restrictions on travelers from certain foreign countries, and travelers intending to travel or return to Italy are advised to check whether any new provisions have been introduced by their region of destination.
Travelers arriving from EU countries without a negative molecular or antigenic test result issued within 48 hours prior entering Italy are subject to temporary isolation and health surveillance.
Travelers arriving from Australia, Japan, New Zealand, Republic of Korea, Rwanda, Singapore and Thailand are subject to a 14-day self-isolation.
Travelers from countries not listed above are only allowed to enter for specific reasons (such as work, health or study, or absolute urgency, returning to one's home, domicile, or dwelling) and not for tourism. Travelers arriving from this group of countries will be required to fill in a self-declaration form specifying the reason for entering/returning to Italy and are subject to a 14-day self-isolation.
All other info
Italy has extended the ban on non-essential travel between its regions until March 27.
There are currently 2,411 active cases of COVID-19 diagnosed in IT and 1,301 deaths as of Apr 7 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Italy.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Italy is likely to change within 7 days, so travelers know whether to wait or book now.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Italy up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Cons: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Pros: "Better seats clean bathroom"
Pros: "Crew was great. The sit was great for an international flight in economy class."
Cons: "A passenger clipped her nails without collecting her clippings while a crew person passed by. Although it may be that this is a culturally accepted practice, I would prefer that in international flights, a crew member will request the passenger to clean after themselves or do it in the lavatory."
Pros: "Well I liked the idea that I landed safe and sound to see my family"
Cons: "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("
Cons: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Pros: "Lousy airport (not technically airlines fault)"
Cons: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"
Pros: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Cons: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."
Cons: "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"
Pros: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Cons: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."
Cons: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."
Pros: "Timely departure and arrival. Excellent landing. Helpful crew."
Pros: "From beginning to end - it was a great flight. Food was exceptional as well as service."
Pros: "including new releases"
Pros: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
Pros: "Friendly crew Good food Clean plane"
Cons: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."
Pros: "We didn't crash"
Cons: "Took too long. Build a transporter soon"
Pros: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."
Pros: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Pros: "food, entertainment"
Cons: "I liked everything"
Pros: "The food on flight."
Cons: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."
Pros: "Nothing.... except the movies"
Cons: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."
Pros: "Great comfort and speedy service of beverage and breakfast"
Cons: "They didn't pick up the dishes fast"
Pros: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."
Pros: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"
Pros: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Cons: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"
Pros: "newest airbus aircraft with good entertainment system. touch panel worked well. duty free shops at ataturk was great. wide range of choices."
Cons: "had to take a bus trip to a plane. while outside was very windy and cold."
Pros: "Plane was nice. Crew was very nice."
Cons: "The plane was blazing hot. The in flight entertainment system was down for half the flight."
Cons: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"
Pros: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Cons: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."
Pros: "Flights attendants very nice, offered full meal if hungry"
Cons: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."
Cons: "Flight was delayed by one hour"
Pros: "Still able to rest & crew very nice and helpful"
Pros: "Pretty much everything"
Cons: "Was late taking off"
Pros: "Everything was excellent"
Pros: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Cons: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."
Pros: "I liked most of the processes but only boarding process was complicated."
Pros: "I like the comfort of the interior, the entertainment."
Cons: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
Cons: "Did not have as the flight to istanbul was cancelled and moved to alitalia"
Pros: "The food and drinks were excellent."
Cons: "Entertainment option was restricted to one movie for everyone on the flight. I wasn't interested in the movie. This flight was not equipped with the entertainment suite attached to the chair like the previous flight."
Pros: "Continued the great service"
Cons: "I would like a little more leg room"
Pros: "Nice attendants"
Cons: "Small plane"
Pros: "The food!"
Cons: "Gate agents attitude and unwillingness to answer simple questions."
Pros: "Flight attendants were great!"
Cons: "Food not what expected."
Cons: "The crew was very rude and was not helpful at all."
Cons: "In addition to long delay before the aircraft was finally parked on the tarmac, passengers had to wait for more than 40 minutes before the checked bags were delivered. There was nobody from the ground crew to tell us the reason for the delay as passengers were just wondering about waiting for their luggage. This airline needs to know how to treat their passengers well."
Cons: "I didnt like not having any clothes or possesions for my entire first week in Italy."
Pros: "Crew was great"
Cons: "So professional during this pandemic. I felt safe the whole time. Slept like a baby, the flight was so smooth."
Cons: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."
Pros: "Slept the whole way. Served wine."
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Pros: "Comfort plus is a nice upgrade"
Cons: "Having a clear gate to take advantage of being early."
Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."
Cons: "Seat wasn't comfortable"
Cons: "Delays both in DETROIT and a huge delay in Shanghai."
Cons: "We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!"
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "Boarding so efficient we left early and arrived super early."
Cons: "WiFi on plane dropped out a lot."
Pros: "No delays. Easy boarding."
Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."
Pros: "Clean Washroom"
Cons: "N A"
Cons: "Our itinerary was canceled"
Pros: "Everything was on time & organized"
Cons: "I had to download that Gogo app to watch a move. That sucked"
Pros: "The crew was great."
Cons: "The price of my ticket"
Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Pros: "Crew was amazing"
Cons: "If you could figure out how to get online wifi..."
Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Pros: "Late as usual"
Pros: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."
Pros: "Smooth. Fast boarding"
Cons: "The fact that I couldn't change flights on the day of travel"
Pros: "Excellent seat assignment good leg room plane on time staff friendly"
Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."
Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Cons: "No Gluten free option"
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "I loved the check-in reminders, up-to-date flight info, and overall friendliness and helpfulness of the attendants."
Pros: "Flew in First Class. Felt very pampered"
Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."
Cons: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"
Pros: "The flight attendants were incredible the flight was great the movies for good great for our flight"
Pros: "On Tim and friendly"
Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."
Cons: "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Everything was great. Staff were friendly and courteous, I only had one problem but even that was solved and I was taken care of."
Cons: "The only thing I didn't like was that wires got crossed and now I don't have my luggage because my check in agent from the start of my journey didn't send it to the right place."
Cons: "Missed connection"
Pros: "Customer service very courteous and friendly."
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Cons: "That I missed my son graduating from the Air Force"
Pros: "Everything else good."
Pros: "Delta gave out free snacks and then I got a flight for the next day."
Cons: "After being delayed over 5 hours and then being on the airplane the flight got cancelled."
Cons: "Flight was an hour late getting into Raleigh, so an hour late leaving Raleigh for MSP. That gave barely enough time to hurry straight to the gate for the MSP to MSO flight."
Pros: "Everything was on time & comfortable."
Cons: "The cold I caught on the way to my destination, but, Oh well. Such is life."
Pros: "Inflight services"
Cons: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Pros: "Good enough."
Pros: "Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years."
Cons: "Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business."
Pros: "Fabulous service"
Cons: "Not a thing"
Cons: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"
Pros: "Good crew"
Cons: "Was delayed outgoing but information was good"
Pros: "Everything, I love Lufthansa"
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Pros: "Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration."
Cons: "Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh."
Pros: "Short flight but staff very attentive, food good."
Pros: "Food and Drinks"
Pros: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Cons: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"
Pros: "service was good"
Cons: "seats too small"
Pros: "Service is good"
Cons: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."
Cons: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Cons: "The flight was delayed twice and the gate was changed..."
Cons: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Pros: "On time, Staff were excellent"
Cons: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."
Pros: "Staff were very friendly."
Pros: "Cabin crew hospitality and service were amazing"
Cons: "seating is very cramped when the plane is full"
Pros: "On time, no complaints"
Pros: "Service, food, on time, everything that counts was in place."
Cons: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Pros: "Entertainment options were good"
Cons: "Being in last row they ran out of food options for us and attendants were not very polite. Seat was less comfortable due to the tight spacing of the last row and having passengers "hangout" directly behind you throughout the flight."
Cons: "no screen for movies getting all aboard without dividing into sitting numbers."
Cons: "Too crowded seats were very close"
Pros: "Excellent service by the staff"
Pros: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Cons: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."
Pros: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Cons: "Crying babies-but that's not the airlines fault at all"
Cons: "Food was disappointing...especially 'pizza' at the end. Crew was very helpful to family with baby."
Pros: "They fed us well, and the food was surprisingly good. Feather pillows were a nice touch, and great variety of movies to choose from on the long flight."
Pros: "Boarding was ok. Crews not bad. Comfort ok."
Cons: "Food terrible. Please improve. If Lufthansa will like to continue carrying passengers from and to Nigeria they need to be giving the Nigerian passengers more than pester/spaghetti."
Pros: "Short flight."
Cons: "Too many stairs, far away from the connection flight."
Pros: "Entertainment and food were good."
Cons: "Headsets and entertainment screen was old and the selections were poor"
Cons: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."
Pros: "Good flight good seats smooth ride."
Cons: "Boarding was not organized."
Pros: "Solid selection of new release films."
Cons: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Pros: "Service was very good."
Cons: "Pasta was so so."
Pros: "Wonderful flight, way more comfortable but in the other economy class I've been on"
Cons: "Flight was canceled, no information given, no compensation offered. Next day took the same flight. Bad food, uncomfortable seats, and this was in business class. All around Lufthansa is like a US airline. No thanks."
Pros: "A fast, smooth, and easy flight with a polite and efficient crew. The Frankfurt airport needs some type of internal transportation or reorganization because the size and shape make it a challenge to go through passport control and find your gate in time to transfer."
Cons: "The snack consisted of sugary packaged cookies. After waking at 6 a.m. to catch my flight, I would have preferred plain yogurt with fruit or muesli, or at least a nutritious nutty bar such as the KIND brand. The boarding consisted of everyone standing in a disorganized line next to another long line so that I was not sure if I was in the right place and felt nervous as the time to board drew near. Staff did not seem to be communicating what was happening and were not circulating. I had to ask fellow passengers if I was in the right line and on the right bus. We pushed away from the gate early. This worked against me at the beginning of my vacation when I missed my flight by 5 minutes due to the disorganized nature of the Frankfurt airport and its massive size."
Pros: "Got to sit in the top deck of the A380; Luftansa sets aside a small portion of the top deck for economy passengers. Flight was much quieter for economy passengers than on any other plane I've ever flown because the top deck is further from the engines. It was an extraordinary flight."
Cons: "Food was OK, but nothing special."
Pros: "Better than on ontime, ahead of schedule"
Cons: "Entertainment seems like you have to pay for even basics. If you need to charge for movies domestically, fine, but even basic news or so timed out. Seats are tight (legroom). I am 6'2" and knees were against seat in front of me."
Cons: "Passenger that sat next to me occupied part of my seat."
Cons: "We are stranded in Miami due to another passengers medical needs. That delay caused us to miss our Connecting flight. We are now unable to get to Belize until Friday and the best they will offer is a coupon for like $30 off a crappy hotel. Next time I’ll lsy more for delta’s far superior service"
Cons: "We asked if the Cajun chicken (which by the way isn’t anything like Cajun chicken) contained any nuts as one of us in the party is severely allergic, only to wait more than 15 minutes and were told they don’t have an allergen sheet so they don’t know! Pls take food allergies seriously!"
Cons: "I sat in a middle seat, sandwiched in between a passenger who had an aisle seat on my left and another passenger who had a window seat on my right. It would have been okay, but both were much larger than me and with the seat already a bit narrow, I felt like a sardine on this flight."
Cons: "Stewardess very rude"
Pros: "Boarding, entertainment"
Cons: "Arm rests were immobile, meaning could not take advantage of empty seat next to me."
Pros: "The entertainment system was great"
Cons: "The ride was somewhat turbulent but nothing can be done for that"
Pros: "The meal."
Pros: "See above"
Pros: "The movie selection was great!"
Cons: "See above"
Cons: "Delayed flight all day long from 11:58 AM till 8:00 PM, where they blamed it on traffic at RDU airport, weather in Chicago, and finally a maintenance delay for from 2:00 PM till 8 PM before they canceled!"
Cons: "The flight was two hours late leaving which caused me to miss my flight to Prague. The notifications about the delay and next steps for rescheduling the second flight were delayed and sent to the wrong email address."
Cons: "Delays and more delays"
Pros: "All the services"
Cons: "TV screen didn't work too well. Delayed starting"
Cons: "Comfort is ok."
Pros: "We did not fly to Rome on British airways. We flew Delta. Get it together"
Cons: "Either Webjet or BritishAir failed to notify our party in advance to allow a reasonable accommodation of our fully paid requirements."
Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"
Pros: "Good TV's. Great service. Good food."
Cons: "It was long"
Pros: "It was just great"
Cons: "At the terminal , they were not helpful."
Cons: "Food was mediocre, portions were extremely small, breakfast seriously they should stop serving that muffin with yogurt."
Pros: "Boarding was on time and we departed on time and arrived on schedule-fllight was very comfortable"
Cons: "Snacks were ok but main meal could have been better- suggest u go back to box meal such as a sandwich and piece of fruit."
Pros: "Being able to board early due to husband's disability."
Cons: "Only being provided a warm cup of water. Paid extra $$ for seating with no other liberties provided."
Pros: "We landed early, it was fairly comfortable in coach for a very tall person, and there was good communication from the flight attendants and pilot with the passengers. A very pleasant experience overall, from someone who is a nervous flyer!"
Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"
Pros: "On time"
Cons: "Very cold on board"
Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"
Cons: "super slow touchscreen response. menu of entertainment difficult to navigate and unimpressive content"
Pros: "Boeing 777 was very comfortable and quiet. Power provided to each seat. Food and drink were readily available."
Cons: "They had to reboot the entertainment system 2 times to get it working which took over an hour. Had to redo seat assignments. Did not like bogus 79 and 129 dollar seat assignments that were designed to just extract more money from the customer."
Pros: "Lots of space and very accommodating. The updates via email were helpful"
Pros: "Short flight times, lovely staff , food and wine ok, not so crowded so more space"
Pros: "The quality of aircraft"
Cons: "The service lacked any sort of empathy. The crew on this flight especially the African American lady, I think are in the wrong profession. Didn't care at all. Seemed miserable."
Pros: "The flight arrived on time with my luggage, and although I booked through BA, for the first time ever, they managaged to get my special meal request correct."
Cons: "I order a vegetarian meal in the hope I will get something edible. This was the worst airline food I have ever had. The plane was old so the economy class seats were larger than normal. There was, however, no in-seat entertainment. On the upside, I'm glad I didn't fly business class. Compared to the standard set by other airlines, the seats appeared to be from the 80's."
Pros: "Slick boarding"
Cons: "No movies on way out."
Cons: "Flight attendants barely made eye contact and certainly didn't make us feel welcome in business class."
Pros: "The aircraft was not well maintained, middle holds were small and could not accommodate a normal hand bag. A side hold had to be taped to close it."
Pros: "Everything was good."
Pros: "On time. Helpful at check-in and friendly staff on board."
Cons: "They left my bag in RDU.."
Pros: "Flight left about 30 min late but still landed in philly pretty much only time."
Cons: "I wish there was a way to request to not sit next to someone carrying on a pet."
Cons: "We could not check in online because we refused to pay for seats that I felt that already purchased or was entitled to one so I bought a ticket. When we got to the airport and checked in they did not put me and my traveling partner together meaning they didn't see them together not to mention. Our flight was delayed and we only have 4 minutes to get from gate a to gate. We got to the gate collected our boarding passes found out we were seated at the very very very back of the plane right next to the restrooms.........NICE"
Cons: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."
Pros: "There were too many gate changes ."
Cons: "We were in the very last row so they ran out of food options."
Pros: "On time"
Pros: "Overall smooth trip and congenial staff."
Cons: "This is coming from a western audience but there could have been more entertainment options."
Pros: "Safe trip"
Cons: "I froze the entire time"
Cons: "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."
Pros: "Price. Service and food offered in the plane"
Cons: "The boarding process: everyone crowds into the line without regard of the grouping."
Cons: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."
Pros: "Me gusto el trato de las azafatas y la comida estuvo muy buena!!"
Cons: "Deben mejorar la comodidad de los asientos"
Pros: "Everything !!!! No delayed seat was great food great multi média great"
Cons: "They don’t even give glass of water in business class. Terrible attention."
Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
Cons: "My luggage was lost for almost 2 weeks."
Pros: "the crew did really made sure we had what we needed."
Cons: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."
Cons: "Flight was so delayed we missed our connection."
Pros: "Great Crew nice plane"
Cons: "Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive"
Cons: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."
Pros: "seat comfortable, crew , quietly professional"
Cons: "larger leg room"
Pros: "unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA"
Pros: "On time. Pleasant crew."
Cons: "Sandwich was a bit dry, no mayonnaise or other condiments."
Pros: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Cons: "All was perfect! Thank you."
Cons: "The flight was with some delay."
Pros: "I’m taking offFlight was smooth and service was great."
Cons: "Flight was smooth and service was great. Long wait before taking off."
Pros: "Not much"
Cons: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."
Cons: "It was nice to get a snack but the quality was mediocre."
Pros: "The entertainment was good and the food was better than I expected."
Cons: "Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service."
Cons: "No film"
Pros: "The hospitality was perfect"
Pros: "TAP Airlines did not fly this route for day and probably hired NEOS Airlines to fly as charter or contract this route only? NEOS Airlines is an Italian airline probably comparable to Southwest Airlines in the USA. It's a cattle car airline with no frills. Crew was very professional, food was actually good. A sandwich that was of course Italian ingredients. Seats were comfortable for the 3 hour flight."
Cons: "Checking in and paying a $49 excesses baggage fee for I was better off paying a full fare. Discount fare, what a joke!Than finding out that TAP put me on standby status?? But I eventually got a seat. It was no relief thinking I would be left behind and my plans elude be delayed.TAP airlines had only worked the front desk check in, gate check in and don't know about the ramp service. So I can't give a full positive review of TAP Airlines"
Cons: "Flight was three hours late."
Pros: "Food was good."
Cons: "Flight was delayed"
Pros: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Cons: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."
Pros: "Flight was on time and landed early. We got small samdwiches with a snack and juice."
Cons: "Not good I book a fly"
Cons: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"
Pros: "None of the videos about Portugal worked!!"
Pros: "since it was an older plane maybe it had more leg room"
Cons: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"
Cons: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"
Cons: "Tha total absence of hard alcoholic beverages, no moderate cocktails"
Pros: "Good pilot and flight attendants"
Cons: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"
Cons: "Same as inbound flight"
Cons: "The delay on the take off"
Pros: "The food was good and there was a decent variety of things to watch."
Cons: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."
Pros: "Friendly crew."
Cons: "Smaller plane, tighter space, no entertainments"
Cons: "The movies could have been better. Food was average."
Pros: "The crew was exceptional. Very, very friendly and professional. It stood out."
Cons: "The airplane was pretty old and it's time for a makeover."
Pros: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Cons: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."
Pros: "the service from the crew was ok"
Cons: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."
Cons: "The flight was 45 min late and nobody seemed to bother about it"
Cons: "Excessive baggage fees on 2 connector flights TAP BUT TICKETS BOUGHT SEPARATE."
Cons: "childs crying, no sleep, but what can we do right?"
Pros: "No comment on this flight"
Cons: "No comment on this flight"
Pros: "Finally getting to JFK"
Cons: "Crew with the attitude, limited access to toilets, late departure for the unexplained reasons"
Cons: "Intraregional flights are always a let down"
Pros: "Food ok"
Cons: "Again delayed and seats were ridiculously small"
Airlines flying from Raleigh to Italy have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Raleigh to Italy
Masks required on board, masks provided on flights from Raleigh to Italy
Social distancing seating
Middle seats unavailable to book on flights from Raleigh to Italy
Testing for antibodies, testing for symptoms for flights from Raleigh to Italy
Waiving of change fees. Search flexible flights from Raleigh to Italy