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RDU - RIX

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Raleigh (RDU)
Riga Intl
Wed 5/19
Wed 5/26
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Top 4 airlines serving Raleigh Raleigh-Durham to Riga Intl

Scores according to KAYAK customer reviews

7.9
Turkish Airlines
Overall score based on 23,113 reviews
7.8
Boarding
7.8
Comfort
8.2
Crew
8.0
Entertainment
7.9
Food
Airline reviews

Pros: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Cons: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Pros: "Punctuality. I also had an upgrade which was super great!"
Cons: "More choices of movies would be great for long hauls"

Pros: "Plenty of movies/shows to watch. Food was pretty good too."
Cons: "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."

Cons: "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."

Pros: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Cons: "Nothing"

Pros: "Nothing"
Cons: "4 hour delay. Sitting on the runway with little communication from captain. Clueless flight attendants. We knew we would miss our connection and no one cared to help."

Cons: "Boarding. The gates were cheep changing. Poor room between seats."

Cons: "passengers with seats in the back of the plane should be boarded first."

Pros: "Flight was on time, relatively clean and the food was quite nice"
Cons: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."

Pros: "Low engine noise and vibrations. Temperatures were comfortable"
Cons: "Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children"

Pros: "Love it"

Pros: "Entertainment was great, crew were polite and attentive"
Cons: "Not enough leg room for anyone over 6ft tall"

Pros: "Nothing"
Cons: "all of it"

Pros: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Cons: "everything was very well done"

Pros: "Confort"
Cons: "None"

Pros: "The entertainment and food was good."
Cons: "Delayed for almost 2 hours before boarding; and this problem of no USB to charge phones from Abuja to Istanbul is a frequent problem, old fashioned seat and aircraft. Some of the air hostess were mean and hoarding foods.Nigerians patronize Turkish Airlines a lot. Turkish Airlines need to improve better and treat customers right."

Pros: "Meal very good. On time."
Cons: "Audio for entertainment via ear buds almost indecipherable."

Pros: "Nice business lounge with healthy food Rich entertainment despite of old fashion personal screen"
Cons: "Overcrowded boarding place No special car for business class passengers Bags not delivered at arrival for me as a business class passenger and absolutely no information provided by Turkish. This is just to show that the marketing approach for flights decided to Africans is not a priority"

Pros: "Efficient crew"
Cons: "Food was mediocre"

Cons: "Boarding was devoid of any announcements or organization, and was just a gaggle of people shuffling towards a gate."

Cons: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."

Cons: "We had to wait about one hour after sitting."

Pros: "The staff are all very professional and nice."

Cons: "The plane was old and the seat was very uncomfortable"

Pros: "I enjoyed the food service, the hot towel, and the amenity kit.Turkish Airlines is the best out of all airlines I've flown."
Cons: "No personal air breeze, USB did not work to charge my phone, and the seats are a bit old fashioned small."

Pros: "The food tasted great. The crew are very friendly."
Cons: "The seats are kind of small"

Pros: "Turkish airlines is the worst of the worst."

Cons: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"

Pros: "the boarding agent was very helpful and professional"
Cons: "no entertainment items such as TV"

Pros: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Cons: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Pros: "Same asabive"
Cons: "Same as above"

Cons: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Pros: "Food and entertainment were OK."

Pros: "Everything was excellent :)"

Pros: "I liked the aircraft and how clean it was. Service was excelllent as eelll as the crew"
Cons: "Nothing. Just wish the flight wasn't 13 hours"

Pros: "The overall experience was good but small gestures by crew can improve the same significantly."
Cons: "Crew slow to respond or non responsive even for a glass of water."

Pros: "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."

Pros: "Very good service, nice food, comfortable plane"

Pros: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"

Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."

Pros: "was no kosher food"

Cons: "Delay"

Pros: "Service was outstanding!"
Cons: "I have no complaints!"

Cons: "Food"

Pros: "I do not like anything"
Cons: "They serve Turkish delight half of them get half not including me When I ask he told me you are sleeping .the time they serve she was air hostess how he can told I was sleeping point to be noted. Same thing they serve pouches I do not get.i will never fly this air line SOHAIL"

Cons: "Food disaster always same Organisations very bad"

Pros: "no problems"
Cons: "Nothing"

Pros: "Lot of choice in world cinema"
Cons: "They dnt have good veg food even not in non veg nd in istanbul security is weird"

Pros: "Great crew who were prompt with service and friendly!!"
Cons: "Notjing"

Cons: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Pros: "The seats were very comfortable"
Cons: "The entertainment"

Pros: "The pilot pointed out the Alps as we flew over. It was an early flight most were sleeping and we would have missed it had he not mentioned it."
Cons: "Nothing all was good"

Pros: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Cons: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Pros: "Plenty of room in economy plus."
Cons: "The ambient temperature was a bit too warm."

Pros: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Cons: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Cons: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Cons: "All went well!"

Pros: "It was short."

Pros: "Bathrooms were clean"
Cons: "The entertainment was not functioning"

Cons: "The comfort and the food"

Pros: "The crew was very accommodating."
Cons: "I wasn't aware beforehand that I could request a dairy free meal."

Pros: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Cons: "See above"

Cons: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Cons: "Passport control and security for connecting fights made the connection hell, also walking 10 miles to the gate"

Pros: "see above"
Cons: "see above"

Pros: "I wasn't expecting free in-flight movies and meals, which were very welcome"

Pros: "Flight was smooth and arrived early even though it left 30 minutes late."
Cons: "Lufthansa should schedule more time to make connections."

Pros: "Nothing"
Cons: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."

Pros: "Everything"
Cons: "Nothing"

Pros: "On time flight, good service."
Cons: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Pros: "Everything went off without a hitch. Love how organized Lufthansa is."

Pros: "On time, no complaints"

Cons: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."

Cons: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"

Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."

Pros: "This was my first time to fly Lufthansa, and I was very impressed! Great service, staff, meals, experience."
Cons: "I prefer boarding at the terminal; we had to take a shuttle to the plane a ways out in the lot, but it wasn't a big deal."

Pros: "Fast boarding, friendly crew"

Pros: "Mid night snacks were treats!"
Cons: "Breakfast was not god at all. It was dry and tasteless. It didn't have much options for good movies."

Cons: "Website is very difficult to navigate and use."

Pros: "Everyone are friends"

Pros: "Reasonably good entertainment and ability to charge electronics with USB"
Cons: "The airline was rude. They made us miss our flight and sent a generic sorry email instead of trying to actively right the wrong. They were inconsistent in their timing and unhelpful when we asked for help with traveling with two little kids. They lied to me about which desk to go to and traumatized my children."

Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."

Pros: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Cons: "Food was fair."

Pros: "waited for us to get to gate"

Pros: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"
Cons: "Since I was sitting among the last seats, they ran out of.chicken and I had to settle for spinach filled ravioli. This is the only minor issue."

Pros: "good service, professional staff"
Cons: "few cm more leg room in economy will make such a big difference!"

Pros: "nothing"
Cons: "I fly Lufthansa several times each year. This flight was the worst I can recall. My husband and I purchased exit row seats for additional leg room only to discover that an additional row was added in front of us for people with babies. We were squished behind them with very little leg room. We were surrounded by several babies, all of them crying constantly; this was totally ignored by both the parents and the crew. I was ready to start crying loudly myself, wondering if anyone would pay attention to that. We ordered special meals online but were served regular ones. When I told the attendant that we should be getting special meals, he peevishly and defensively said "you should have told me". These meals are normally served without any special prompts, so I have no idea why he was so angry with me! The crew practically hid from all the crying babies and was avoiding our section of the plane for around six hours. No water served, no one checking on anything. Lastly, my suitcase was cracked and needs to be discarded. altogether: a horror."

Cons: "old model aircraft"

Pros: "Lufthansa always departs and lands on time or early. The seats are comfortable and the crew is even better. They ran out of food by the time they got to me and my wife, since we were sitting all the way in the back, and they repeatedly apologized and brought us something from business class to make up for it. The layover time was also very short compared to other airlines I looked up. I will try to fly with them again in the future!"

Pros: "Again, I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'snack' at the end of the flight was more of a throwaway:(pizza or) "Sausage": six one-inch hollow spheres of sausage with a hint of Dijon(?) sauce inside, all served with a mmedium-sized dry chewy roll. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Cons: "The huge plane was completely full; no handy empty seat nearby to stretch out into. Took forever to board and exit the plane."

Pros: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Cons: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"

Cons: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"

Pros: "Service; timeliness."

Pros: "Prompt boarding and takeoff, good space, comfortable seats, good food."
Cons: "Nothing"

Cons: "Flight attendants barely spoke English and didn't offer us a beverage for the flight. It was a small plane that was very loud and a small backpack barely fit under the plane. All in all, it took us 30 hours in airports and on airplanes to get to Riga, for one appointment."

Cons: "flight was completely cancelled due to operational issues with the plane. They sent us all on a bus to Stuttgart from Zurich."

Cons: "Entertainment seems like you have to pay for even basics. If you need to charge for movies domestically, fine, but even basic news or so timed out. Seats are tight (legroom). I am 6'2" and knees were against seat in front of me."

Pros: "The services on the plane was great."
Cons: "Movie selection could improve."

Pros: "Consistent SAS quality"
Cons: "Drinks expensive"

Pros: "Amazing crew, fast boarding."
Cons: "Uninspired food. I was served the same meals 30 years ago."

Cons: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."

Pros: "A lot of seating space. very comfortable."
Cons: "You have to pay for wifi."

Cons: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."

Cons: "On time"

Pros: "Easy to board, on time and food was good"

Pros: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Cons: "Obviously, no food or water in Economy."

Pros: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."

Pros: "Check in at the airport gate was handled professionally."
Cons: "Bought our seats 2 months in advance. One day before flight, saw our assigned seats were changed, someone had our original seats 31G/H, and we were put in 48C/D. Could not get any assistance to correct the situation until we were at the gate and by that time no comparable seats were available. Also, my husband spilled his drink; one of the attendants said he was too busy to help with cleanup. Fortunately, another attendant came over after my husband went to the galley to again ask for assistance."

Cons: "Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move."

Pros: "Nothing really; this looked like the cheapest transatlantic airline that I have ever taken. Will try to avoid in the future."
Cons: "Limited selection of food, snacks, and drinks Limited selection of movies"

Cons: "Flight delayed and we sat on tarmac for 2 hours"

Pros: "Small airplane"
Cons: "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."

Pros: "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"
Cons: "Seats were a little crowded together, but that’s to be expected in modern passenger flight"

Cons: "Pay for a coke?"

Pros: "A lot of leg room"
Cons: "No snack served before dinner, no choice of dinner food. over see flight and the only food is dinner??? My laggage had priority tag but got out last and in resolt of it I missed the connecting flight to Boston!!! Damaged laggage"

Pros: "Nice staff, comfortable."
Cons: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."

Cons: "Flight delayed, had to take 2 other flights to get to the final destination. Arrived at 9pm instead of 2pm."

Pros: "Efficient processing of passengers onto aircraft."

Pros: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Cons: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("

Pros: "Quite a contrast between international and domestic flights. SAS had a blanket, pillow, water bottle, and earbuds on each seat. We were served TWO meals including a full dinner. Flight crew was very polite and responsive."

Pros: "Smoothest landing I've ever experienced."
Cons: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."

Pros: "Fast flight, drank some coffee."
Cons: "It was a quick flight, nothing much to say."

Pros: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Cons: "Flight arrived on time."

Pros: "Quality of service and equipment"
Cons: "N/A"

Pros: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."

Pros: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Cons: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."

Pros: "Very pleasant staff in airport and on board. Really like the new planes, too. Food served on long haul international legs even on SAS Go which was great."
Cons: "Boarding a bit confusing on a couple legs, didn't really announce boarding group etc, but otherwise was fine."

Cons: "No priority check boarding for business class in Compenhagen"

Pros: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Cons: "Consistently fails go have functioning wifi onboard in spite of marketing to the effect that it is there and free."

Pros: "After completely checking in, boarding, seating and sitting on the tarmac for 25 minutes, we were told something was wrong and had to get off and wait for a new plane."

Cons: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Cons: "I was charged 500 DKK (about $80) to check a single suitcase. I was assuming an allowance of one bag on an international flight - I guess I should have read the fine print. What was most annoying though is the fact that the bag didn't even make it to destination (on a direct flight, this is hard to accept)."

Pros: "Leg space was nice for someone who is tall. The crew members were nice."
Cons: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Pros: "Fabulous"

Pros: "Great food, smooth trip"
Cons: "Could use bigger movie selection"

Pros: "as advertised - premium economy"
Cons: "no complaint or concern"

Pros: "The food and onboard service was excellent THe entertainment was plentiful and varied."
Cons: "The seats were to close together. I am not one to get claustrophobia but 5 hours in I felt it and I nearly bolted off the plane after the 10+ hour flight. UGH. Shoulder to shoulder, knees touching the seat in front of you, and only a few inches to recline. UGH. We tried to upgrade when we arrived at Oslo and again in Stockholm but the personnel at both stations were rude and not helpful. UGH."

Pros: "I wish there were more snacks during flight."

Pros: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Pros: "Easy upgrade to business"
Cons: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Cons: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Pros: "The Boarding was fast and the Entertainment ok"
Cons: "Minimal Service Southwest style. Not the best international trip."

Cons: "Lost luggage delivered today"

Cons: "The fight was cancelled due to the on-going Swedish pilot strike."

Pros: "On time bags made connection"

Pros: "convenient"
Cons: "Had an extra bag which we were not charged for on flights to Stockholm or Krakow. You charged twice as much for the bag as you did for our ticket. Does that seem right??? A charge to offset your cost is reasonable. Twice the cost of the ticket is absolutely atrocious!!! Did I mention you managed to break what we had in the bag? Hope that gives you the picture of how we feel, but more importantly what we will be telling everyone. If you want to respond the email is keithmunroe912@gmail or mailing is 13311 Huerta St. Venice, FL 34293 USA"

Cons: "Most other airlines recognize their top tier members - even if they occasionally fly economy. SAS does really NOT"

Cons: "Short and sweet"

Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Cons: "Advertised October Pink products but did not have them for breast cancer support"

Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Pros: "Crew memebers"
Cons: "Nothing"

Pros: "Amasing crew"

Pros: "Great newer plane, great service!"

Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."

Pros: "Excellent service"

Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Cons: "Couldn’t understand announcements"

Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."

Cons: "boarding wasn't good."

Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"

Pros: "Crew was very nice and the food was excellent."

Pros: "The staff..the attentions..food."

Cons: "Old plane."

Pros: "Nothing"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Cons: "Na"

Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Pros: "Boarding this large plane went relatively quickly and orderly."
Cons: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."

Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Pros: "Crew were pleasant most of the time"
Cons: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pros: "What’s not to like!"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Pros: "Short, lots of leg space"

Pros: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Cons: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Pros: "Arrived on time"
Cons: "Cattle car accommodations"

Pros: "Great people"
Cons: "It was an hour late"

Pros: "No issues, quick trip, friendly staff, comfortable ride..."

Pros: "No delays, service with a smile"
Cons: "Nothing to report."

Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."

Cons: "Food and coffee were cold. Service on AF is getting worse."

Pros: "Our flight attendant and fnally making it home!"
Cons: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Cons: "Wheel chairs for my ill and aged parents was not provided"

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Cons: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Read more about Turkish Airlines
COVID-19 information

Safety measures for airlines flying from Raleigh to Riga

Airlines flying from Raleigh to Riga have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

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Daily cleaning, installation of cabin HEPA filters on flights from Raleigh to Riga

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