Boarded on time, smooth flight and "gentle" landing in Palmerston North. Ahead of time due to a tailwind
Great service. Food could be improved but overall a very good airline
Wonderful trip. Everyone from checking in to the gate to the flight itself was amazing - kind, helpful, and has a beautiful smile.
Service was excellent and they’re very helpful and nice
Lost my luggage and brought someone else luggage to my airport.
Great! Flight was delayed by 30 mins but all was great. Thanks.
Flew premium economy, well worth the extra. Much better seat size & space. Meals & snacks were lovely. Crew really pleasant. Internet is not great, not really useful for anything. Couldn't even send messages.
Everything was fine. Wish the wifi was free and included in the ticket price.
Sitting in an aisle seat equals getting hit by food cart and spilled on multiple times Food: gross and minimalistic Crew: frumpy and kurt Sound on multiple entertainment platforms poor Not an earplug problem, system soundboard poor
No refunds for flights that I could not take due to Covid restrictions
Smooth flight with great staff shame about the hard seats
Delayed 50 mins. Check in was excellent, boarding was good, everything else was OK and perfectly acceptable for a budget airline. Price was excellent. I noticed this airline had two other flights to our destination cancelled so not very reliable.
Horrible. The people that get this flights are very sick, dangerous and unhygienic
The good thing is that the flight got us from Darwin to Brisbane. However, it would have to be the most uncomfortable flight I have ever taken and if I can possibly avoid flying Jetstar again, I will.
Entertainment wasn’t working! It didnt work on our flight from Darwin to Bali either. They were newish planes, so it was disappointing.
Would be better if can provide small free snacks on a long flight
It may have been a result of earlier issues with a previous plane, causing delays, but the staff were not nearly as smiley as the previous Jetstar flight I was on. Also, they started boarding before the plane was empty...so we moved from one line into another line. They should have just waited until the plane was empty to avoid waiting in two lines.
Every single one of my flight were delayed. On top of that when I asked for water I didn’t get it the first time. I had to ask for it multiple of time.
It’s only a moment away until they ask you to stand on the scale and charge you a fee for how heavy you weigh.
Why is it so hard for Jetstar to get boarding a plane correct? In this current environment why have everyone on the plane early to just sit on the plane while they work out where their boarding system went wrong resorting to using a hand held counter to check numbers on the plane Having everyone on the plane for longer than necessary is very annoying then when arriving at the destination it takes 1/2 for ground crew handling baggage to get the bags out again this creates issues with keeping people in confined spaces longer than necessary