Find cheap flights from Reno to Venice Marco Polo Airport

Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"

Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"

Pros: "Crew was great"
Cons: "N/A"

Pros: "Crew was great."
Cons: "Check in time took a very long time with a boarding pass."

Cons: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Pros: "Literally one of the worst check in experiences I have ever had traveling"
Cons: "The person checking me in could have given me a few minutes to help me understand the flight delay"

Pros: "1.5 hour flight, on time and all that one should expect from a good airline."

Pros: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Cons: "See above"

Pros: "The food out of everything"
Cons: "Customer service , the air craft , the blankets"

Cons: "Very tide space made it impossible to survive 8h flight for a small person like me. Seats are to small and put to close together. I can’t imagine how a tall man can seat comfortably. All passengers around me complained about that. Boarding should be in groups not everybody at the same time. Although the flight was perfect and staff very nice the tide space makes me try another airline for my next trip"

Pros: "Comfortable seat. Great service. Outstanding nothing"

Pros: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Cons: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Pros: "Nothing this was a nightmare."
Cons: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Pros: "Excellent crew.. very attentive to everyone’s needs. Great movie screens ..large seats .. clean plane .. overall great 8 hour flight"

Pros: "Loaded plane from both ends, giving fast boarding time."
Cons: "Limited entertainment on this short flight."

Pros: "The crew was excellent, the food was pretty good,"

Pros: "Good"
Cons: "Standard"

Pros: "Loved the snack choice"
Cons: "No complaints"

Pros: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Pros: "On time"
Cons: "Nothing"

Cons: "The old airplane, small seats."

Pros: "Crew was extremely warm and friendly."
Cons: "Movie/TV selection could be wider/better"

Pros: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Cons: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Pros: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Pros: "Boarding was fast"
Cons: "I had to pay extra because I didn't know that Lufthansa only allows one piece of luggage for international passengers, unlike most of their competition. Cost me $375 extra!!!"

Cons: "Refusal to board as our flight was a few minutes landing"

Cons: "No difference between Business class and main cabin."

Pros: "The crew was very friendly and helpful"
Cons: "I am lactose intolerant and there were few non-dairy options"

Pros: "Nice and polite crew, quick and efficient service."
Cons: "Only one earbud of the headphones can be used, hence the sound was a bit off."

Pros: "It was ok"
Cons: "Nothing"

Pros: "Only the fact that I got lucky with a exit seat with leg room. That's it."
Cons: "There was no update on the status of our connecting flight. The pilot gave an update of other flights except for ours but it caused a bit of confusion. Some people even had to missed there flights altogether! Lufthansa, from the 4 times I have flown with them always seems to be late with no sense of urgency. Ultimately after arriving in Venice, I get an email that my bags did not make it, yet I was told by the boarding agent that the plane was still loading our bags."

Pros: "Nice staff...."
Cons: "All good"

Cons: "My flight got delayed so I wasn't even in the airplane. I'm staying at the airport for 24 hours before the next one leaves. Didn't offer hote, blanket or anything. They didnt care. I'm never flying united airlines again."

Pros: "Crew was nice"
Cons: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."

Pros: "Price was right."
Cons: "Just as bad as on any other airline these days."

Pros: "The female flight attendants always look great."

Pros: "Main issue was the food was not as expected, it was a problem with kids food. Entertainment was also with No update movies, more of them classic or old."

Pros: "The flight attendants were very friendly and efficient."

Cons: "Bathroom was at the back of the plane and the drink service was slow so I had top wait overt half an hour to use the bathroom; I was in row 4."

Cons: "Flight was canceled with no prior notice and I am requesting a refund."

Pros: "Nothing"
Cons: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"

Cons: "You lost my luggage"

Cons: "6 hour delay , no explanation given whether the original flight was cancelled or not, bags have been lost. Complete chaos."

Pros: "Allowing people to cut in line No security No help Nothing dine"
Cons: "No communication No concern Hot tired hungry"

Pros: "Flight was on an updated airplane. Liked the restrooms downstairs."
Cons: "Was satisfied."

Cons: "We had to take a bus from the gate to the plane, it took forever to pick us up, and then drove so far getting to the plane, we felt like we must be driving all the way to Venice!"

Pros: "Short flight"

Pros: "The flight crew was friendly and attentive."

Pros: "vunderbar"

Pros: "Quick Trip, Friendly Staff"
Cons: "Spacing of seating due to covid."

Cons: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Pros: "Friendly crew"
Cons: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Pros: "Professional crew"
Cons: "Depart on time"

Pros: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Cons: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Pros: "Awful airline. Will never get tickets through you again."
Cons: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Pros: "Leg room was good. I am 6ft 2in"
Cons: "Seat bottom could have been better. I have a honey bottom"

Pros: "Flight time was quite good"
Cons: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Pros: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Pros: "Sits had more room then other plain"

Pros: "The crews are very polite."

Pros: "Luggage came extremely quickly"
Cons: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Pros: "I get Airpoints with the flight, crew were lovely."
Cons: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Pros: "From start to finish there were no hiccups. It was a pleasant journey."

Pros: "Seats more comfortable."
Cons: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Pros: "Special kosher meal was good!!!"
Cons: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Pros: "Medical help"

Pros: "The flight attendants worked very hard Patient and courteous."
Cons: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Pros: "Not much!"
Cons: "No one available nor willing to help with checking process. Told to just try the checking machines."

Pros: "Crew"
Cons: "Space between seats"

Pros: "Friendly staff, on time flight. Nice refreshments"

Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Cons: "May bags didn't make the transfer and were sent on to me the following day."

Pros: "I watched three good movies during the flight to London. I enjoyed them."
Cons: "Nothing particular."

Pros: "Non"
Cons: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Pros: "Safety, timeliness, friendliness of staff"
Cons: "Entertainment is outdated"

Pros: "Flight was good and everything worked out perfectly."

Pros: "That it is over"
Cons: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Pros: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Pros: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Cons: "I don't remember anything about the food."

Cons: "same"

Pros: "The crew was very professional and kind and evetything was on time. The food is tasty."
Cons: "No entertainment at all."

Cons: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Cons: "The flight was delayed and I lost my luggage."

Pros: "Leg room, kind staff in the airplane"
Cons: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Cons: "economy class eats sold as business class !!! very poor and cheap strategy --"

Pros: "Most of the crew were nice. Efficient."
Cons: "Ridiculously small seats and legroom."

Pros: "The flight attendants were beautiful"

Pros: "food was fine"
Cons: "to small seats"

Cons: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Cons: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."

Pros: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Cons: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Pros: "Salzburg airport connection first leg flight"

Pros: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Cons: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Pros: "All"
Cons: "All"

Pros: "All"
Cons: "0"

Pros: "I flew to Venice on Austrian Airlines to make a connection on an Air Canada flight to Toronto. When we debarked from the Austrian Airline onto the tarmac and picked up our luggage, I could find no signs indicating where to go for connecting flights, nor any signs indicating the gates of connecting flights. I was told that to make a connecting flight, I should go out to the main lobby of the airport, At the information desk they directed me to the Air Canada check in desk, where I found the check-in for my flight was closed. That was the the beginning of a nightmare chase to get to the plane to Toronto. I made it only because of the kindness of people in the check in, security and customs lines. Austrian Airlines should be kinder to its passengers making connecting flights. They seemed to abandon us passengers in a chaotic airport."

Pros: "The company that not give us what lthay have to after we lost our tour at Berlin"

Pros: "I like the service,was great, flight was smooth,great team!!!"

Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."

Cons: "Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight."

Pros: "Seats very comfortable"
Cons: "No money for baggage registred"

Pros: "Everything was good!"

Pros: "Gate check of carry-on luggage was nice. The connecting flight from DFW to FLL was on time and the boarding process was very smoothly executed by the gate agent. Well done!!"
Cons: "The flight out of RNO early in the morning was chaotic. One of the kiosks was down and the line to self-check was long and moved very slowly because there was only one agent behind the self-check baggage drop. She did well keeping up but there was a long line of unhappy customers due to the long wait. No snack was offered but I did get a glass of water. Not enough overhead storage for the carry-on bags because passengers get the luggage check tag but brought the carry-on onboard anyway."

Pros: "I feel like there is more leg room in the seats then in other discount airlines! I like the snack and drink, this breaks up the flight a bit. This is nice for me because I don’t like to fly."
Cons: "The staff seemed miserable. No one was nice or even smiled. Just felt like they couldn’t wait for this leg of their day/trip to be over."

Cons: "Left very late with very poor communications that kept changing as well as the gate info!"

Pros: "Short flight"
Cons: "Poor ratings for food Is result of not eating any food. No entertainment."

Pros: "Flight was on time. Crew was very helpful"
Cons: "the staff were not knowledgeable on visa requirements at checkin in Reno. As a result my checkin took long at the counter. Small CRJ700 plane was cramped though fast."

Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."

Pros: "Flight box waste of money for sure. The middle seat was vacant and it was fantastic. We travelbwith a guide dog."
Cons: "The boxed food"

Pros: "Nothing"
Cons: "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"

Pros: "Regular updates from captain. I was very satisfied!"
Cons: "Little leg room."

Pros: "Fast"
Cons: "Terrible rough landing for no reason"

Pros: "Went smoothly as it should."
Cons: "Entertainment system didn't function well but that could have been more an airbus issue."

Pros: "overall service was as expected but delay."
Cons: "flight from Philadelphia to Venice was delayed at take off and landed like two hours late. Venice airport pass control too another 1.5 hour. i lost my connecting flight by minutes and had to buy another tickets to Dubrovnik for $1,176.91. i like to get compensated by either Kayak or BA."

Cons: "Legroom"

Pros: "Automatic ticket rebooking"
Cons: "It being cancelled."

Pros: "Nothing"
Cons: "Delays without updates, rude flight staff, lost baggage"

Pros: "much room. great entertainment. great crew"

Pros: "There was an extra seat and they allowed me to move there. Superb entertainment!!"
Cons: "They guy behind me kept kicking my chair"

Pros: "Super smooth flight that arrived on time. Nice crew."

Pros: "Food was ok and options for entertainment"
Cons: "I was sold a British Airways Flight and got AA"

Pros: "Crew did the best they could considering the situation."
Cons: "There were multiple delays, leaving half my flight with missed connections in Phoenix."

Cons: "Tv was out the entire international flight. When I asked the flight attendant for help he said that "wasn't his job" and walked away. When I asked another attendant for help she said there wasnt anything she could do and that their "tv's suck". Rude crew, uncomfortable, cheap."

Cons: "delayed and missed connecting flight"

Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"

Pros: "Crew"
Cons: "No WiFi"

Pros: "Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead."
Cons: "Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good...."

Pros: "."
Cons: "."

Pros: "The checkin kiosk, the crew, the food, the seat, the pilot, the cleanliness."
Cons: "The announcement systems was not good at the boarding groom. I couldn't hear sitting at the other end of the boarding room. Luckily other passengers were helpful."

Pros: "Crew was extremely nice. I dont' like to fly and the take off was so rough, I spent the whole flight in the bathroom. The flight attendant gave me ginger ale and pretzels and let me sit in the back so i didn't have to go back and forth. The other flight attendant had aroma therapy that helped a lot but i was just too freaked out. Those two made the flight as nice as possible."
Cons: "Very rough take off but that is mother nature not the air line :) Took off almost an hour late. LAX scheduled too many flight to land at the same time, Had to wait on the runway in Reno."

Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"

Cons: "Missed my connecting flight to to 3 delays."

Pros: "Nothing really. I feel for the crew. The space is so small and confining there is no room to work or move around"
Cons: "We thought we would get some decent amenities with a name brand carrier but American has basically become like Spirit or Frontier. International travel used to be exempt from impossibly small seats, lack of in flight entertainment and terribly overmatched crew members scurrying to try and complete their duties. Terrible. But the good news is if you pay an extra fee they will let you get on the plane first. More time to be miserable! Hoorah!!"

Pros: "AA provided free headphones, free movies, music, and such."

Pros: "We left 55 minutes late. Person at counter was annoying. Kept grabbing the microphone, think he liked hearing himself talk. Wanted to valet all the carryons but there was room in the airplane for them."
Cons: "being late and uncomfortable seats."

Pros: "Flight was one time."

Cons: "It was a standard boarding. The standard ride. I have nothing to complain about"

Pros: "Flight research tools."
Cons: "After choosing seats through this website we were kicked out of all of them and was separated from my partner. Every single flight we took was late and we missed a connection due to a late take off. The low cost was not worth the extreme effort and connecting flights."

Pros: "Boarding was easy & seamless"
Cons: "Had to lie about forgetting my phone charger in the waiting area to get off the plane & give my niece a hug who arrived early on a neighboring flight from NY to RNO as we switched off to take care of my dad who just had a triple bypass. If two people are past security - there should be NO ISSUE with them meeting - we have already been screened & a hug or anything else should not be a crime."

Cons: "I still have not received my luggage"

Pros: "Medical emergency response and support was excellent."
Cons: "No pre-boarding for infant. Straight legroom in 13D still had seat in front recline into my knees at 6'5". Extra legroom purchase did not provide any extra legroom. Need to know what seats provide extra legroom for 6'5" tall passengers."

Pros: "Everything!"
Cons: "Nothing!"

Pros: "The crew did a well trained job. All were very pleasant they made our flight a happy experience. N"
Cons: "No complaints."

Cons: "The previous crew did not do some kind of check so leaving Reno was delayed which left almost no time to get to my connecting flight. No one seemed very happy at all."

Pros: "Boarding was efficient, check in at PHL was quick, cabin attendants were good. Food was fine."
Cons: "Entertainment system seemed to overload and choke at times. Seats were ok but no coach seats are great overnight."

Pros: "Politeness of the crew"
Cons: "Not very spacious and entertainment only offered at My own expense"

Cons: "Broken down seat cushion ."

Pros: "Quick flight (made up for lost time), good pilot, smooth landing."
Cons: "- Delayed by 30 minutes or so at take off - Too cold in the cabin, no more blankets to provide - Overhead compartments were full so people with a luggage where asked to get back to the front of the plane to check in their luggage. Very inefficient process as there were still people trying to board at the same time - No in-flight entertainment"

Pros: "The flight was on time"
Cons: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Pros: "The crew was very attentive"
Cons: "Food and seat comfort"

Cons: "More leg room"

Cons: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."

Pros: "Everything was perfect"
Cons: "They take you headphones half an hour before landing"

Pros: "Tus crew"

Cons: "The crew"

Pros: "Spacious plane."

Pros: "Not a lot."
Cons: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Pros: "Every thing was ok"
Cons: "N/A"

Pros: "La puntualidad de los vuelos"
Cons: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"

Pros: "Very timely, even cut the expected time of travel. Decent food, very friendly staff. Good entertainment choices."
Cons: "The seats and the lack of space"

Pros: "The entertainment was good and the crew was great."
Cons: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."

Pros: "fast boarding"
Cons: "food is expensive"

Pros: "Very friendly"
Cons: "Food"

Pros: "You get a good selection of in flight entertainment."
Cons: "Food was very bad and during the entire 10 hour flight all I received to drink was a half a can of soda and a small glass of orange juice. Seats are very uncomfortable. After the first half of the flight the bathrooms were really dirty and messy."

Pros: "Turist class is now low cost class too"
Cons: "Overall a very uncomfortable journey"

Cons: "Iberia lost one of our bags and also broke our stroller"

Cons: "Disorganized boarding"

Cons: "Your bag people are thieves."

Cons: "Bumpy ride in parts."

Pros: "Crew are helpful"
Cons: "The tight space especially in seated with a big lady and inconsiderate person in front of me"

Pros: "clean, good entertainment services, and service from crew"
Cons: "delayed start, very cold temp. during flight"

Cons: "In LAX the boarding was unorganized and confusing to board a bus to be transported to the plane."

Pros: "Premium economy was very comfortable on Iberia. Their advertisements are true. We also got a great fare. Checkin at Madrid was pretty quick and security moved right along."
Cons: "Getting on the plane was an adventure. Note clear where they wanted groups to go. Food was ok; drinks limited in choice."

Pros: "Excellent"
Cons: "Very good"

Cons: "Seats too close together for any kind of comfort level"

Pros: "At this moment only the entertaiment."
Cons: "I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement."

Pros: "On time"
Cons: "No service on board. Not even water was offered."

Pros: "the boarding with 2 kids was super easy."
Cons: "we were not able to get a seat by the bulk head and so could no take advantage of the basinet."

Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."

Pros: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"

Pros: "On time"
Cons: "EVERYTHING was a charge Water wasn't even offered."

Pros: "The crew was great and the flight was great also. As the plane wasn't full, I was able to move my seat and have two seats which was lovely. Thank you"
Cons: "It was freezing on the plane. I had a jacket on and socks and used two of the blankets and was still cold. I also had tried to contact Iberia to order a special meal, but was not able to get through on the line even though I tried for several days. I also was not able to figure out how to order a meal on-line. I was disappointed with the choices of movies."

Pros: "Pleasant crew"
Cons: "I think they should offer complementary water"

Pros: "Good seat spacing"
Cons: "Customer service was a low priority"

Cons: "They let me sleep through the free snacks and woke me when they came through with the pay-for snacks"

Pros: "Madrid airport was modern, clean & very welllaid out"

Pros: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Cons: "Nothing really stands out unless you want to make coach like 1st class for the same price"

Pros: "Comfortable, nice entertainment, very nice pilot"
Cons: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"

Cons: "Crew was good but they could be friendlier (i.e. smile).."

Pros: "Crew was courteous and friendly. They provide great customer service."
Cons: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."

Pros: "Nothing"
Cons: "Left late, rude crew, very uncomfortable experience"

Pros: "Departed and arrived on time."
Cons: "Was charged for coffee."

Cons: "Everything was great! It is quite a contrast with the customer service over the phone, which service was not very kind all the times. I was afraid the flight service was going to be bad, just for the way some employees were while trying to talk to them over the phone. Your flight crew and service is absolutely different, I would say that is outstanding. :)"

Pros: "Friendly staff."

Pros: "Great on board entertain"
Cons: "The seats are two small"

Cons: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"

Pros: "Loved the entertainment. Lots of choice. Food was good and the crew were very friendly"
Cons: "Reduced leg room"

Cons: "Was late Inlike other airlines. Iberia wont even give ou free snacks"

Pros: "Nice crew"
Cons: "Nothing"

Pros: "Nostalgic plane ride"
Cons: "Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space"

Pros: "Smooth flight"
Cons: "Boarding procedure was a mess.. onboard headset plug didn't work"

Cons: "BOTH OF MY CHECKED IN LUGGAGE WERE LOST"

Pros: "The crew did everything expected to make our flight enjoyable. Couldn't really have asked for more."
Cons: "We're fortunate we fly business when traveling to Europe, but the comfort on AC Rouge "premium economy" is VERY low. The dilemma is: comfort for a much longer business flight thru Frankfurt to Venice, or a slightly larger economy seat for a direct 8 hr flight YYZ to VCE. "Entertainment" - an iPad!"

Pros: "Seat was very comfortable and noise cancelling headphones were nice touch."
Cons: "Was not used to business class seat and it wasn’t that intuitive."

Cons: "Boarding not organize properly Letting passengers go from front to back not good"

Pros: "The crew was very attentive"
Cons: "As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks."

Pros: "The connecting flight was with air Canada. In general the flight was fine. Landed on a Saturday afternoon."
Cons: "What was not fine was the horror at the other end when air Canada lost my bag (which had my suit and prescriptions) and couldn't tell me where it was or when it would be delivered for over two days of calling between their service centre and one the ground people at Boston. The call centre was in India, no one in Boston would tell them what was going on. It should not take three days to sort, when the bag had actually been sent on the next flight (on Saturday evening) after the one I took. Fortunately, was able to borrow BP medication from a relative and ultimately had to spend money to buy new suit and clothes before bag finally appeared because I had business meetings for which I needed appropriate attire. Every other airline I gave flown where my bag was delayed was always delivered in 24 hours. This was not Brussels airlines fault, it was the fault of air Canada."

Pros: "Media choice"
Cons: "Crew was very unorganized, had a lot of noticeable blips in service"

Pros: "Had an aisle seat."
Cons: "I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements."

Pros: "Liked my seating which I paid for dearly"
Cons: "No entertainment at all!"

Pros: "flight was fast and on time, service was good"
Cons: "seat was in poor conditon , numb after 3 hours on a 8 hour flight no entertainment units mounted in plane."

Pros: "Constant supply of food"
Cons: "No entertainment on seats"

Pros: "That it got us to Italy."
Cons: "Crew was outright rude, seemed to go out of their way to be disrespectful and unhelpful, no information ahead of time to download the app to get the then subpar entertainment. No wifi option. Seats horribly filthy, gum stuck, trash, magazines all outdated and torn up, and little to no room. Worse than any other airline. food was pretty gross."

Pros: "Food, entertainment and upgraded to Preferred seats in Economy- lots of legroom. I would say worth the $100/person."
Cons: "Seats are not cushioned enough in economy. Needs to be slightly thicker."

Pros: "We flew Toronto to Milan"
Cons: "Air canada doesn't know how to run an airline and should stop trying. They are hurting all of their passengers,and they do not care."

Pros: "I love the excellent friendly service!"

Pros: "My taxi driver comments that " Air Canada is terrible; I'm sorry you fly them!""
Cons: "Nobody ever around to help you; your anxiety is through the roof just trying to get help or any glimmer of kindness! And forget the bastards refunding you!"

Cons: "There were several delays before boarding. The communication was poor, the announcements inaudible and the terminal chaotic. The flight had a lot of young children on it. There was an incredible amount of crying and screaming in the last half hour of the flight."

Pros: "Convenient times and pricing."
Cons: "Seat spacing and amount of space for carry-on luggage is not enough."

Pros: "crew was friendly. thankfully the flight was not full, so most people (not me) were able to stretch out on multiple seats in the rear. Food was typical; keeps you alive but that is the best we can say."
Cons: "entertainment system offered very limited variety. I think the movies were picked by a 12 year old."

Pros: "I liked nothing except disembarking the aircraft after a horrible experience."
Cons: "On my departure flight from Vancouver to Isaka it was cancelled. They created a new flight for us the next morning but nobody from AC staff knew about it until very late. AC information desk said that AC counter in airport opened normally at 7:45 am but our departure flight was scheduled for 8:30 and we were at airport at 5a. It was utter confusion by AC"

Pros: "I didn't get on the previous flight"
Cons: "I didn't get on the previous flight"

Pros: "Nice staff. Efficient boarding."
Cons: "No basic food for free."

Pros: "We upgraded to premium economy which made the trip perfect. There was so much more room!"

Pros: "Preflight very convenient."
Cons: "Not able to see my booking on Air Canada, agent was less than helpful. Food okay, except breakfast was a small cold muffin."

Pros: "Easy boarding process, nice crew members, food is great"
Cons: "Delayed flight"

Pros: "I liked the airport design at Montreal."
Cons: "the whole process in Montreal seemed cold. Not really friendly compared to our domestic flight from Los Angeles to Montreal. The crew weren't very friendly at all. It's as if we were bothering them to ask a question or for them to give a smile once in a while."

Pros: "It got us where we needed to go safely."
Cons: "No entertainment, understaffed (garbage from meal sat on tray tables for longer than any flight I've flown), uncomfortable seats."

Pros: "Ease of using in air entertainment w my own device"
Cons: "Lights, reading, did not work in our row. Very disengaged attendants stats yes that they needed to be reset. When we asked the 3 rd time she said she'd get us a light to use, never did. When requesting extra water and coffee we were directed to the rear of the plane to get our own refills. Toilet not clean paper empty. Crew on long, raucous break. Finally crew seen taking coffee pots into lavatory. What on earth? There was a distinct lack of engagement from the crew, in general with passengers , not just my husband and myself."

Cons: "The food for purchase was very overpriced. The in-flight movies didn't have captions. My earphone jack was slightly broken."

Pros: "At $320usd per person per direction, you can't beat the price thanks to whatever magical gremlins Kayaks employs to fix prices for them...we flew Air Canada and we'e very pleased with their fleets new addition of 787 dream liners. Do yourself a favor and find a flight on this aircraft. From takeoff to landing, there was never a question about our safety and comfort, and the sleek, organic aesthetic of the dream liner somehow met a new standard for both ergonomy and tech/entertainment. I especially found the sub ports in my personal screen useful."
Cons: "Transatlantic flights are too long. Hurry up Science, magic me up some low earth orbit/sonic+ future jets already...Jaesus..."

Pros: "- On-time departure, attentive staff and good selection of entertainment to pass 5 hours of travel time - Love the pre-boarding for families with kids - Good overheard space for carry-on bags - flight was not way overbooked and no one had to scramble for space"
Cons: "- Narrow leg room - relaxing in the economy class was challenging (but not surprising experience)"

Cons: "A very obese man sat on my side and took half of my seat. The crew ignored me till we were on the air. They were very unprofessional. They found a seat for me. I approached them and told them that I was willing to pay half of a business seat, just let me go. The crew was unwilling and threanned me by returning the plane before it took off. I was not treated with respect. Next Tuesday I will fly back to Los Angeles with air Canada. I am sorry but this experience has taught me to fly no more with your company. Rabbi Moises Benzaquen"

Cons: "Our family of 3 was split up and couldn't sit together and there wasn't much help trying to help our situation. No snacks? Not even pretzels?? First time I have seen that."

Cons: "The airport in Montreal was confusing for continuing flights - lines not labeled well and too long"

Pros: "Everything was great."
Cons: "Movies were way too old and too little selection. If one does not have a mobile device has to pay for entertainment."

Cons: "Flight attendant was awful My seat assignment was the same seat designated to crew and my flight attendant treated badly inspite of the error"

Pros: "Must have been a newer plane. Very quiet engine comfortable seats. I didn't use any onboard entertainment except my own."

Cons: "Kid crying and yelling the whole flight"

Pros: "I was not expecting much from the small aircraft, but there was so much leg room that my very tall husband actually fit in the seat and his knees didn't touch the seat in front of him like usual. And, there was an in-flight entertainment system, also unexpected. Kept the kids happy."
Cons: "I gave 1 star for food because there wasn't any. Air North has cookies."

Pros: "Great route! I went to Italy and this has been by far the best route and airline choice. Friendly staff, nice layove in Toronto"

Pros: "Nothing."
Cons: "they did not have media screens on tans-atlantic fight. Although they did have a network for iPhones, iPads etc., network had very limited options and did not include favorites such as flight maps. Also, food was very basic and breakfast consisted of a piece of banana bread."

Cons: "Plane is dirty and dated. No entertainment"

Pros: "Quick flight"
Cons: "Delays"

Pros: "Price"
Cons: "Air canada rouge is a no frills low price airline, I probably wouldn't fly with them again despite the price point for that long"

Pros: "It wasn't a full flight, so there was more room to stretch out"
Cons: "Left my luggage behind (both mine and my daughter's) and I still haven't received it 3 days into my trip. Air Canada reps were not very helpful with information or solutions. I was in hold for almost 20min total (international call). Horribly unacceptable. All they initially offered was $50 to cover expenses (insulting)."

Pros: "Leg space was very tight and overall seating cramped.."
Cons: "One bag was delayed from Montreal to Venice. Required an airport return next day. Flight was not full so we could use several seats to sleep."

Pros: "Smooth flight and competent, friendly crew."
Cons: "No TVs and limited movie selection."