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Comfort of seats is not good. Like sitting on a rock for 6 hours. Also no in flight food and limited beverages unless you pay is not nice. Need flight to be dark during the “night” but attendants don’t ask for shades to be lowered..

Seats in premier saga class were narrow and hard. Very uncomfortable for a 5-hour flight.

Iceland airlines doesn't provide any meal on flight to and from New York, except water and soda. Airline over charge for checking in luggage. I'm really upset.

Iceland airlines doesn't provide any meal on flight to and from New York, except water and soda. Airline over charge for checking in luggage. I'm really upset. If there is option to use another company, I suggest to other people use them.

The seats on this airline are sooo small, even for a petite person. I felt like the seat tilted forward and I was fighting to stay in it. The lavatory is horribly small, with a wet floor because the sink is so small you can't help but splash the water all over when washing up.

For an economy lite experience, it's by far the best I've had. New planes, clean, great destinations. Very happy to have discovered Iceland Air.

Smooth efficient airline. Think they should have their own bag drop as the queue took 30mins to bmscan and drop

Good. Lacking overhead bin space. No food offered but you can order online or in flight and pay for snacks.

The flights were in time and the bags arrived. well done

Booked with Kayak… Economy Class it said. I had filtered for 1 checked bag. Get to boarding and it says I have Economy Light w/ no checked bags. $136 each way for baggage now. Do not use smartfares.com. Very misleading and a terrible start to this trip.