Daily cleaning, installation of cabin HEPA filters on flights from Riviera Ligure to Indiana
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Scores according to KAYAK customer reviews
Cons: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"
Pros: "Crews are nice n snacks are okay."
Cons: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"
Cons: "El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa"
Cons: "Hour delay getting on the plane, after going through boarding. No explanation as to why."
Cons: "More variety of movies"
Cons: "Seat assignments sucked. Could not seat together"
Cons: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"
Cons: "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"
Pros: "on time departure and arrival"
Cons: "price for baggage, water is only “service” on board"
Pros: "Crew were friendly and helpful."
Cons: "Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic."
Pros: "Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,"
Cons: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."
Pros: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Cons: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"
Pros: "All was well but missed my bag and one opened"
Cons: "Missed my baggage and one was opened and wrapping removed"
Pros: "todo estuvo muy bien!!!"
Cons: "el desayuno o como quieran llamarlo es muy pobre"
Pros: "The flight itself was pleasant."
Cons: "The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient."
Pros: "Short trip from Rome to Milan"
Pros: "Pleasant normal flight."
Cons: "In-flight announcement was very very quick and hard to understand."
Pros: "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Cons: "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."
Pros: "Comfortable seats"
Cons: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."
Cons: "Boarding was late again, 25 minutes this time Seats are Too Tight"
Pros: "As expected. Crew was excellent."
Pros: "The flight attendants were very nice. Great service."
Cons: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."
Cons: "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"
Cons: "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."
Pros: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Cons: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."
Pros: "legroom, service, boarding, meals"
Cons: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."
Pros: "Alitalia gets a bad rap, but I thought this flight was excellent, and a comfortably way to travel the 13 hour flight from Rome to Los Angeles. Cabins recently refurbished on 777 thanks to Etihad Airways investment. Food, and plenty of it, was excellent. Wide selection of wines. Choice between freshly made American coffee or Espresso (from Lavazza). Lie flat seats are way more comfortable than KLM. Esoteric selection of documentaries and Italian movies. Leather seats and color scheme is elegant. Also, business class lounge (Alitalia House) at Rome Fiumincino serves delicious freshly cut Italian cold cuts, cheeses, pastrries, and has an actual barista vs a machine. You don't get the sense that they are cutting corners, which is probably why the airline keeps losing money, but that is to the benefit of the traveler (for now). Service friendly. For nonstop to this part of Europe, or for connections to Southern Europe, it may be my number one Skyteam choice."
Cons: "Check in is extremely unorganized and long lines at Sky Priority, but someone finally directed me to the VIP check in in the back, which you can use if you are flying Business Class or have Elite status. This was not indicated anywhere, though, so make sure you ask or look for it if there is a long line at check in. Then, the gate is very, very far. Not sure why they had me check in at Terminal 1 as the gate is in Terminal 3. Make sure to allow for plenty of time, and maybe see if it's possible to check in at Terminal 3, which may well save time. But for a 14-hour flight in total comfort, the trade off was worth it."
Pros: "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Cons: "The plane looked old and dirty"
Cons: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."
Pros: "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."
Pros: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Cons: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."
Cons: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"
Cons: "The flight departed one hour late."
Pros: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Cons: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."
Pros: "Short flight crew was very friendly. Not many passengers so crew let us move around"
Pros: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Cons: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."
Pros: "I had not flown overseas in so long that I had forgotten how nice flying could be. The flight attendants were especially attentive and helpful. Not only did we get a "free" meal, but it included white or red wine if desired. I felt like I was experiencing what flying used to be like in an earlier time."
Cons: "The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had."
Cons: "Read above."
Cons: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."
Pros: "Flight was quiet and smooth"
Cons: "Food was substandard Leg space very crummy"
Pros: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Cons: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."
Cons: "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"
Pros: "Crew was good."
Cons: "No food served. No coffee. Just coca cola and water."
Airlines flying from Riviera Ligure to Indiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Riviera Ligure to Indiana
Masks required on board, masks provided on flights from Riviera Ligure to Indiana
Social distancing seating
Middle seats unavailable to book on flights from Riviera Ligure to Indiana
Testing for antibodies, testing for symptoms for flights from Riviera Ligure to Indiana
Waiving of change fees. Search flexible flights from Riviera Ligure to Indiana