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Cons: "Everything was dandy!"

Pros: "Nothing."
Cons: "Everything"

Pros: "Smooth. We will definitely fly AA again."

Pros: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Cons: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"

Pros: "We didn’t crash and die. That’s the only positive."
Cons: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."

Pros: "Landed in one piece despite weather."
Cons: "WiFi was down"

Cons: "Why are seats so small?"

Cons: "It was cramped; it wasn’t overcrowded."

Cons: "You were out of earphones"

Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."

Cons: "Charlotte lost my bag and will not answer"

Cons: "All Excellent"

Cons: "Checked baggage untimely, causing me to miss the train"

Cons: "Less boarding groups"

Pros: "Not much"
Cons: "Seats that worked"

Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."

Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."

Pros: "Nothing."

Cons: "Such tiny seats."

Cons: "see above."

Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"

Pros: "The helpful steward"
Cons: "The bumpy ride"

Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."

Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."

Pros: "Seats were comfortable enough"
Cons: "They force you to get to the airport really early."

Pros: "Food and entertainment were great"

Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."

Cons: "Too cold, even with air off above me."

Pros: "All good, except poor prep on food"
Cons: "As above"

Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."

Pros: "Good connection"

Pros: "Power kept me working, big value to me"

Pros: "unAnnounced gate change"
Cons: "Running in airport"

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "Everything"
Cons: "Nothing"

Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."

Pros: "Nothing"
Cons: "Everything"

Pros: "Clean, quiet, nice staff"
Cons: "Was late"

Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Cons: "A little bumpy"

Pros: "Except for comments under what I didn't like. AA experience was O.K."
Cons: "The restrooms needed cleaned better. Big airplane lots of people, needs cleaned before, during, and after. Had to pay for the Wi-Fi, that I used for 30 min, basically for E-Mail."

Pros: "Wi fi did not work."

Pros: "They were on time"
Cons: "The A321 had the most cramped seating I've ever experienced. The video in the seat back didn't work properly going or coming back. Boarding was slow. I don't know why they don't load the rear seats first so you don't have to wait for everyone ahead to secure their carry-on luggage. If they didn't charge so much for checking a bag there wouldn't be so much carry-on baggage"

Pros: "No surveys"
Cons: "No surveys"

Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"

Cons: "Late departure. Seats were double booked. Had to delay again to sort it out."

Cons: "I had to leaves Denver early due to my granddaughter needing help. To sees switch returns my ticket it would cost me me $200.00 but it could get a retire ticket for that day for $40.00. Why couldn't that dollar amount come of my ticket . That was just crazy"

Cons: "Small narrow seats"

Pros: "Friendly service"
Cons: "Snacks"

Cons: "Comfortability of seats could be better."

Pros: "ON. TIME. !!!"

Pros: "Crew on the plane was great."
Cons: "The crew on the ground were nice, but no one would communicate as to why plane was delayed. Thirty minutes past our departure time and no one had told us anything at that point. A passenger went to ask finally and got an answer, and then had to explain to everyone because the gate crew just sat there reading and playing on phones."

Pros: "Check in was a breeze. Staff at counter were very friendly."
Cons: "I gave food and entertainment a1 only because we did not purchase food and there was no entertainment on this flight. Seating was good because we were upgraded to Emergency Exit isle so we hD extra leg room. They did not take off on time due to still loading luggage but made it up in the air."

Pros: "price was right"
Cons: "maybe a little cramped"

Pros: "Didn’t have any mechanical issues"
Cons: "Airline charges for everything, seats are uncomfortable, airlline won’t allow you to occupy exit row at any time without a $50 fee. Most airlines accomdate taller passengers."

Pros: "On time - nice new plane"
Cons: "You have to pay for every additional thing you want on this airline so you might as well book with the others and not have all of these surprises!!!"

Pros: "Low fare"
Cons: "Small seats no leg room"

Cons: "Great to have the inflight wifi, but couln't download the United app to use it until the flight was over!"

Pros: "The flight was on time. No delay."

Pros: "Price"
Cons: "Timeliness"

Cons: "charging for luggage. In ability to give refund for paid for carry on not used. Flight was the cheapest when searching on line. Due to hidden cost The flight was expensive compared to others. Seats were very uncomfortable."

Pros: "Crew was friendly"
Cons: "minimal everything"

Pros: "Everything"
Cons: "Nothing"

Pros: "Flight was on time"
Cons: "The plane had trash all over the floor and under the seats"

Pros: "The flight attendants were extremely helpful, and our flight was on time. All things considered, one of my easiest flights!"

Pros: "Nice to be on a brand new Airbus."

Cons: "I had to check in through an agent, according to the kioske, and the line was a mile long. I made my flight by seconds and was at the airport an hour and a half before doarding time. I was also told I couldn't pay cash to check a bag and it was the only form of payment I had which was incredibly frustrating especially when the agent was rude and not understanding."

Pros: "Flight still too expensive. Ridiculous to charge for a carry on especially charging a fee for each bag from same family. We can't afford to use frontier anymore. Won't use ever again. We aren't rich."

Pros: "Quick flight, informative pilots."
Cons: "I was showing from allergies and in a window seat with two children to climb over (not related to me). In order to not disturb them, I asked an attendant to bring me tissues for my allergy-related runny nose. She seemed annoyed by the request but brought them to me. No attendant checked on me regarding my comfort and I eventually had to climb over the kids to reach a restroom and retrieve tissues myself."

Pros: "overall very satisfying. havent flown in a number of yrs and things have changed a ton. Ur team did a great job. Booked thru Kayak. One suggestions would be a little more forthcoming with additional costs on website. For us newbies. I will fly Frontier again and have a better understanding of the exp. Thanks for 2 nicely done legs. appreciate the effort and the product"

Pros: "Cheap"
Cons: "Fees for everything! Checked bags, in flight snacks/drinks, everything! Flight was delayed due to airline error, but staff did nothing to demonstrate they were sorry for the delay. Pilot apologized, but there was no other effort to remedy the situation."

Pros: ".Inexpensive flight. Pleasant crew."
Cons: "I was disappointed that Frontier does not participate in TSAPre."

Pros: "Cheap flight, friendly service, flight attendants with a sense of humor."
Cons: "They charged for water."

Cons: "No offer of free water. Flight attendant only asked if we "would like to purchase any snacks or beverages" and then moved on."

Pros: "Crew were very nice and accommodating. Good flight for a short trip."
Cons: "The seats were not very comfortable and no beverages were served without paying. Three was no entertainment."

Pros: "2 hrs late! Couldn''t have been more disappointed. If you wanted a cold drick it was $2.00. Seats hard and straight, not comfortable! UGH!"

Cons: "I did not like the hidden charges of carry-on bags and seating."

Pros: "Nice and straightforward flight to Indy...everything was simple and smooth on this direct flight from Orlando. Boarding process with without a hitch and the flight crew was friendly and professional. When you know you're not checking a bag, Frontier seems like a good option"
Cons: "Obviously not even getting a can of soda for the duration of the flight unless you pay $2 seems a little cheap, but you know that going in with Frontier--you are getting your seat on the plane and NOTHING else."

Pros: "The price was great."
Cons: "$30 for a carry-on bag. They should tell you this before you book. What starts out cheap can add up quickly with all of the unadvertised fees."

Pros: "NOTHING TO LIKE"
Cons: "Paid $45 each for front area (3people) for the same seat as everyone. NO FIRST CLASS. INFACT fly Frontier and they charge you for water. Pay for bags. Pay for your seat when you check in. Pay for water. Pay for pretzels. Pay for kids beverage. 3 of us cost more than 4 of us on Southwest. 24yr old crew flirting with the pilot. 20 min later-who is flying the plane & are the shacking up?"

Pros: "Low fares"
Cons: "All of the hidden fees"

Pros: "The staff was very pleasant and extremely nice."
Cons: "I wasn't aware that I had to purchase my luggage and carry on until after I booked my flight. Was very upset about that because it cost me additional $65. I also wasn't aware that you had to pay for your beverages and snacks. I've never flown on any airline that makes you pay for those things."

Pros: "Plane was clean and flight was uneventful."
Cons: "Left Orlando over 1 1/2 hrs late. Gate crew kept announcing that our replacement plane would be arriving "shortly" but it turned out to be much longer than expected--could have communicated better."

Cons: "Crew members were overwight and kept bumping into me while I was seated in an aisle seat. Crew was unfriendly. Flight was delayed an hour. Seats are not comfortable. Was charged 45 dollars for a carry on. No beverages or snacks served on flight."

Pros: "The price was excellent smooth process look for my next adventure!!!!"

Pros: "Roomy and lots of storage space"
Cons: "The long lines to board"

Pros: "They were smaller so they gave more room between sections"
Cons: "They did not have a table- which made it hard to hold the computer. That was a disappointing problem."

Cons: "The stewardess"

Pros: "The price. I did not like the hard seat, the cramped row, the staff selling booze to those around me and watching them get drunk, the loud noise of the engine, the feeling of being like a sardine in a small can, being held once we boarded for a maintence issue for 50 minutes. It is no longer enjoyable flying. All most of the U.S airlines care about is their profits...the bottom line."
Cons: "See all of above."

Pros: "The plane was clean and the ticket was cheap."
Cons: "I flew Frontier because it was cheaper than the other airlines. On the plane they charge for coffee, soda, etc... while other airlines give this out for free. Considering the price of the ticket its fair. We waited almost 45 minutes at baggage claim for luggage to start coming out. No excuse for that."

Pros: "Nonstop and smooth flying"
Cons: "The fact that you can't check one bag without paying for it."

Pros: "Southwest is pretty much my only other option to fly diect from MCO to IND. Southwest would charge me 3X as much for basically the same experience. Sure, Southwest might not charge me $1.99 + tip for a can of soda, but that's because they charge me $100s more on the airfare. I'll take $1.99 can of soda any day. The flight was on time. Boarding was simple and stress-free. The crew was friendly and efficient. The seats were a bit cramped, but not intolerable for a 2 hr flight. I could have purchased an aisle seat for about $30 more, which would still be cheaper than Southwest, but I chose to save money instead. I like having that choice. My baggage arrived intact and on time. Why would I fly with any other airline at these savings?"

Pros: "I don't think it is right that you can't get a complimentary cup of coffee or a Coke product. To me that is a step too far in lack of hospitality. I don't care if I get entertained. I can read a book that I bring along. I also did not like that I had to purchase a seat to ride the plane. That seems wrong to me."
Cons: "Guess I put my thoughts in the wrong box. Read my suggestions in the other box please"

Cons: "Extra cost for a seat Extra cost for a carry on Cost for a beverage"

Pros: "Nothing"
Cons: "Never fly with this airline. Delay for 6 hour, no one support, charge for everything"

Pros: "When we eventually got to our destination, we did so with the shiny side up."
Cons: "Delayed over five hours without any warning until we got to gate. I submitted my email and cell phone number when booking, but no notification. We could have enjoyed 80 deg and beautiful Orlando for five additional hours instead of the interior of the terminal. To add insult to injury, they were oversold and could not print us a set of boarding passes. The lady behind the counter said she had "never encountered this." I referred to my outbound flight where the very same thing happened 5 days ago. I wish I could run my business this way and make a profit!"

Pros: "Very good!!"

Cons: "No leg room."

Pros: "People where nice."
Cons: "Two Dollars for a bottle of Water... Seriously"

Pros: "The craft was clean and the staff friendly. I guess it is nice to have an airline where you decide what perks you want to pay for, but any first-timer booking on Spirit should check out all of the extra costs before reserving their flight. It isn't the great deal it appears to be unless you are a Florida commuter."
Cons: "For a flight during a worldwide pandemic, it was terribly crowded. By the end of the 2 hour flight, my back and legs were aching from the inability to move in the small, closely packed seats. Sanitizer wasn't passed out, and it would have been appreciated."

Pros: "Mask covering one's nose was reenforced"
Cons: "Boarding started late"

Cons: "Seats are very uncomfortable"

Cons: "People stole my wallet on the airplane and you guys did nothing."

Cons: "Paying your carry on luggage"

Pros: "Plane was fairly new"
Cons: "Dirty finger prints on window"

Pros: "Timing was great"
Cons: "Trays on the last two rows not enough space to eat"

Cons: "$50 luggage charge was disgusting."

Pros: "Great price, great staff"
Cons: "Great price, great staff!"

Cons: "Everything"

Pros: "Stuff was nice It was fast It was a bit expensive but was very good;)"

Pros: "Kayak does not include bag check fees"

Pros: "Just low fare"
Cons: "Pay for select seat, my son the traveler is military dependend and pay $55 for carrion bag, they didn't waived for be a military dependent"

Pros: "Bad"
Cons: "Bad"

Pros: "Easy check in"
Cons: "Last minute gate change"

Cons: "Las sillas súper incomodas"

Cons: "I will not be using Spirit airlines again."

Pros: "Check in was almost no hassle and boarding was efficient."
Cons: "No free pretzels"

Pros: "Very comfortable"
Cons: "The one way 300 dollar plane ticket"

Pros: "Nothing"
Cons: "Cancelled."

Pros: "Good"
Cons: "Nothing"

Cons: "Both flights were delayed"

Pros: "Spacious"

Pros: "It didn't crash."
Cons: "Deplaning, twice, delays without giving information. Uncomfortable seating. Baggage/seat costs."

Cons: "Cost of bag check."

Pros: "Yes very much"

Pros: "The plane didn't crash."
Cons: "Literally everything. They are the Bernie madoff of airlines."

Cons: "The lights hurt my eyes and made me nauseated"

Pros: "Me trataron bien"
Cons: "Que me cobraron la maleta deben de mejorar eso"

Pros: "I did like the experence its self and it was great"
Cons: "Im 6 foot and i didnt have enough room leg wise or knee wise. Let alone if im next to another 6 foot tall person. Not really an issue but flights could use wifi to optimize my productivity"

Cons: "delay"

Pros: "I got home"
Cons: "Not used to no service"

Pros: "Everything was great! Stuff was really sweet and helpful."

Cons: "Ya que no hay mas que tu asiento, que este limpio. Fue decepcionante al meter la mano en el compartimento del frente del asiento estuviera lleno de basura al igaul que sucio. El abordaje en Orlando fue rudo ya que el personal transmitía su descontento."

Cons: "Very little leg room"

Cons: "The seatare to small for a 6 feet guy and they charge me for a carry on$65 i will not recomend itnot even forprice"

Pros: "This was truly a no frills economy fare."
Cons: "Expensive carry-on charge"

Pros: "Nothing !"
Cons: "Everything , the whole trip."

Pros: "Nothing was pleasant."
Cons: "My flt was delayed twice and then ultimately canceled. They wanted to put me on amother flt the next day nearly 24 hrs after my original flt. UNACCEPTABLE!"

Pros: "The plane was clean and new. Thee ride was smooth. Service was fast and friendly."
Cons: "Paying for a carry-on. Now I know to utilize a backpack in the future."

Pros: "Ticket agent was great"
Cons: "The size of the seat paying for all Bev"

Pros: "Very accommodating!"

Cons: "Had to cancel. Didn't get any credit for future use even. Not happy."

Pros: "Seat"
Cons: "Price of a coke"

Pros: "Nothing"
Cons: "Only give 7 dollar for food. All restaurant cost more for a meal. Plane was delay 5 hour."

Pros: "The original fare price was attractive"
Cons: "All the added on fees- I fly a lot on Southwest bc they don't have all the extra baggage fee, etc."

Pros: "Nothing"
Cons: "Boarding was very late. They had no schedule. Baggage charge is excessive & a ripoff."

Pros: "Friendly staff"

Pros: "Had all sorts of issues and questions. Your website ks not user friendly (spirit airlines). I wont use spirit again. I want a real person to speak to. Also, customer reps at Orlando for spirit did not speak or understand clear English. That simply should not ever be the case in the United States. It caused us to be further behind. All kiosk were out of order as well."

Pros: "Pretty easy overall."
Cons: "Delayed 30 min. Waited for bags too ong"