Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing."
Cons: "No meals served, and no beverages, unless you are willing to pay inflated prices for garbage. They will give you tap water if you ask, and that's that. I still find this approach despicable and unnecessarily stingy, especially since this is BA, not a lowcost."
Cons: "Stop losing my luggage and stop charging for food."
Pros: "The plane was huge with lots of empty seats. This is better than my flight out, which was oversold (I was the person who didn't have a seat, until just before departure when someone else didn't show up). The seats appeared to be new."
Cons: "The flight was delayed by an hour. No information was available about what gate the delayed flight would be departing from, which made it difficult to relax while waiting due to fears of missing the flight whenever it finally took off. The electronic flight list said to check the monitor at 6:38pm to find out what gate would be used (for a 5:30pm flight). I checked the monitor at 6:14 and it said the flight was boarding. This seems like a recipe for making people miss the flight. At the very least it made things stressful. No free food/beverages were provided (some is available at a cost). A family with a very tired baby was forced to wait in a huge long line rather than being pre-boarded. That just seems discourteous to me."
Pros: "Staff and food"
Cons: "TSA lack of checking my suitcase in a timely manner caused us to lose our connecting flight to
Cons: "HHad to pay for even basic drinks No entertainment"
Pros: "I loved the seats that I got for the flight."
Cons: "The food was average."
Pros: "One aspect that was greatly appreciated was when the cabin head came over the speaker and asked everyone to please return their seat to the up right position so that everyone could enjoy their meal. When you sit in the main cabin, it's incredibly frustrating to have the person in from of you recline their seat. There is little room, and for the most part everyone is pretty selfish about that."
Cons: "The cabin crew got a little snippy. Understandable. It is a long flight."
Cons: "Had to wait around while waiting forever to learn about gate. Were told that gat would be revealed 45 min before flight. It came about 20minutes before. It was a little harrowing."
Pros: "The crew was kind and patient."
Cons: "British Airways issued me and several others faulty boarding passes so I could not get through security and had to wait over 6 hours for the ticket counter to open so they could print me a whole boarding pass with a new barcode (I tried calling and they just told me to wait for the ticket counter to open). The emails they sent me with my tickets were all different and confusing, sending to different web pages to retrieve my boarding pass."
Cons: "Decent seat comfort. 2hr fly. Great Alp scenery."
Cons: "Most passengers had to pay for any food even water. No plugs at the seats."
Cons: "Nothing special and generally disappointing."
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Pros: "Especially the flight attendants took very good care of my infant. I'm very much impressed with their service."
Cons: "I almost missed this place despite being there in good time (and having priority boarding)."
Cons: "After an 11 hours wait to connect my flight, they still managed to leave one of my bags behind. Not cool"
Pros: "BA crew was much better this flight"
Cons: "Crew attitudes"
Pros: "The crew was very attentive, serving food, drinks and water very often"
Cons: "BA made me place my laptop and Ipad in the checked bag, preventing me from working on my computer for the next 20+ hours until my final destinations. Ridiculous policy! Very rude immigration and security people at Riyadh, I realize this is not BA's fault, but it was very annoying. Second level search of my carry-on bags at the gate very invasive procedure."
Cons: "Flight was delayed after arrival at Heathrow for 4 hours Baggage lost did not get it even after the end of the trip There wasn’t much of help or effort from the airlines to track baggage Even my 8 year old son said ... never board British airways"
Pros: "Flat bed to sleep"
Cons: "not enough Indian Movies"
Pros: "Finally getting to my destination 3 hours late."
Cons: "Issues with check-in, flight delayed multiple times, gate changes multiple times, non communication from attendants."
Cons: "NO DRINKS OR FOOD WERE FREE. YOU HAD TO PAY FOR WATER! This seems a little ridiculous considering it was almost a 4 hour international flight... I was not pleased. No personal TVs, seats were not great either. Crew was super slow... I found that the majority of British Airways attendants were slow, but there are a few that are efficient."
Pros: "Daeparture was delayed by more than 2hours due to some technical issue"
Cons: "Quick boarding"
Pros: "Crew was friendly and helpful."
Pros: "Could not watch any movie on business class again thanks to BA falling apart old aircraft and entertainment system with defect -- this time on both video and sound."
Pros: "Not much."
Cons: "Rome to London check in service was exceptionally bad. Too few BA people to service crowd so waiting time was long and inefficient. Paying for a soda/coffee/tea ??? Bad idea. Flight was very bumpy."
Pros: "Nothing really exceptional"
Cons: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"
Cons: "To pay for WATER!!!!!"
Pros: "The cabin crew were exceptional. One flight attendant in parifular was extremely helpful to us in helping place our carry on luggage in the overhead compartment. I did not get his name but he told me he was from Spain."
Cons: "- Landing cards were only distributed 20 minutes before arrival. The seat belt sign was already on. So, I could not use the food tray to fill out the cards. I tried to use the magazine to put under the landing card, but there was some turbulence and I could not fill out the cards n the plane. Cards should be passed to passengers an hour after Akef off. - no gifts given to kids like small games or coloring crayons to keep them busy. - food took hours to serve and was not comparable to BA's image. - the water pressure in the toilet's wash basin was too strong and was splashing all over my cloths."
Cons: "Would like more choices for music to listen to."
Pros: "The updates"
Cons: "Paid extra for seats that I did not get"
Cons: "Entertainment selection was poor. Also breakfast was bland"
Cons: "I did not like the seats. I have. Bad back and found the seat uncomfortable."
Cons: "Did not make it. We are still stuck."
Pros: "Short flight"
Cons: "Food selection, no in flight entertainment"
Pros: "Service was good. 2.5 meals, lots of water and drinks, kind service, kind help desk. Good room between seats"
Cons: "Seat bottoms were painful. TV screens were super old, but thats a very first world complaint."
Pros: "Everything was okay, but before boarding the British Airways crew pulled us aside and told us that they cannot allow two carry on bags ( one carry on suitcase and one laptop backpack). That's insane. We had to wait forever to get the bags checked in and make it back to the gate. We didn't feel like valued customers and never going to fly British Airways again."
Cons: "Passengers were boarded even though a delay was expected due to weather in London. Would have appreciated waiting at terminal instead of on plane."
Cons: "arrive the air craft. By buses"
Pros: "Short flight, but it was OK."
Cons: "Why do I have to pay for food in an international flight? Ridiculous."
Pros: "Just great service, always! Could use a bit more leg room as always but otherwise I've never had any issues with BA!"
Pros: "It was great. Staff was very nice."
Pros: "A very long flight but decent food, good entertainment and leg room surprisingly not bad"
Pros: "Crew is very nice"
Cons: "Seats are pretty small"
Cons: "The diabetic meals lacked variety and there was no choice. I was given a chicken dish with potatoes and mushrooms for the first meal and then given another chicken dish with rice for the second . Unlike other passengers I was not offered a choice. Both meal had a high carbohydrate load as they came with a separate bread bun . The first meal had peaches for dessert but my second meal offering had no substitute for the cake given to other passengers. The snack box contained sweet and salty popcorn,salted crisps and malteasers which are to be avoided by diabetics . Overall my dietary needs were poorly serviced by BA on this flight."
Pros: "The crew was wonderful , the seats very comfortable , breakfast very reach I felt my self booking first class not economy It is the best trip"
Airlines flying from Riyadh to Kentucky have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights