Daily cleaning, installation of cabin HEPA filters on flights from Rochester to Colombia
Colombia has resumed international commercial flights on September 19, 2020 with restrictions.
From December 22, 2020, Colombia has suspended all direct flights to and from the UK.
Travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 96 hours prior to departure. However, airlines may allow the boarding of travelers who do not have this test, provided they state under oath that they were unable to take a test or obtain the result within the required timeframe. In these cases, the Colombian government may require testing and/or isolation upon arrival in Colombia
Travelers must fill out the Check-Mig form and must comply with follow-up health checks via CoronAPP mobile app.
Travelers who have arrived directly or indirectly from the UK from December 13 will be contacted and required to self-isolate for 14 days. Travelers arriving in Colombia from other destinations, and whose journey has started in the UK, will be required to self-isolate for 14 days on arrival.
All other info
As of April 5, various cities in Colombia are enforcing a curfew based on ICU capacity. Depending on reported ICU capacity data, curfews can start as early as 6pm or as late as midnight, and end at 5am. Please see herefor further information.
There are currently 3,128 active cases of COVID-19 diagnosed in CO and 1,733 deaths as of Jun 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Colombia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Colombia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Colombia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Colombia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Being on time"
Cons: "Nothing you guys did great thankyou so much."
Pros: "Very professional."
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Flight was short and pilot got me there safely. Kept passengers informed about delays."
Cons: "Absolutely claustrophobic cabin with uncomfortable seats and no leg room. I paid for first class and ended up in the back of the plane. No drink service. Flight to MSP was far superior"
Cons: "Bathroom was very dirty"
Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"
Cons: "Wifi was completely useless. I prefer to pay to get simething."
Pros: "The crew was great. Honestly, they remembered my face and greeted me when I saw them that night in the hotel."
Cons: "I can't think of anything. I had great service on the ground and in the air. All the personnel were kind and helpful."
Pros: "Boarded nearly on time - doesn't always happen"
Cons: "As usual, someone boarding the plane before I did had jammed my overhead compartment with their carry on luggage."
Pros: "The best"
Cons: "Again the boarding process took forever"
Cons: "Worst first class service. Only came by twice in two hour flight"
Pros: "Crew was wonderful! Food was good. It was a good experience."
Cons: "This whole paying for comfort seats is annoying. Just make all the seats decent for all travelers."
Cons: "Late boarding. Slow de-boarding."
Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."
Pros: "Crew was excellent."
Cons: "Snack can be little better."
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Cons: "Being on time"
Pros: "Direct flight on time"
Cons: "All good"
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."
Pros: "That we landed an hour early."
Cons: "That the seats were so cramped."
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Pros: "On time"
Cons: "20 minutes late"
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."
Pros: "Able to watch a movie, even though can't finished it."
Cons: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Pros: "On time"
Pros: "Quiet trip"
Cons: "Crowded seating"
Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"
Pros: "I like everything!! From now on I'm going to travel with Aeromexico Very comfortable great service friendly."
Cons: "Everything was great!"
Pros: "I liked that the plane wasn’t full which was a surprise."
Cons: "Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected."
Pros: "On time, great service, a lot of legroom."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Pros: "Your entertainment system is fabulous!"
Cons: "We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip."
Pros: "Fast and very friendly staff."
Pros: "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Pros: "Arriving in 2 hrs from Orlando to laguardia!"
Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."
Pros: "On Time"
Pros: "On time"
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Pros: "Good Entertainment"
Cons: "Not knowing where our seat was until the very last was disconcerting. My wife and I did not get to sit together"
Pros: "Food was Ok and the stees heled Out"
Pros: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Cons: "Everything ok"
Pros: "I used my miles to get the tickets."
Cons: "None of the crew smiled. They seemed like TSA agents that wanted to stop us from coming in. They seemed mad that we were using their airline."
Pros: "Power outlets by each seat, and movie options."
Cons: "Delayed take off time, but made it up during flight."
Cons: "Bring back the individual TV's"
Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"
Cons: "Honoring their flight schedules....I had two cancellations back to back trying to get to Montgomery, AL. I finally canceled my American flight and flew with Delta. Delta delivered flawlessly."
Cons: "I purchased a seat upgrade, so much more leg room and a relatively comfortable seat. No seat back TVs so bring your own entertainment."
Cons: "Food was horrible to Tv screen not working for a long flight it’s not nice"
Cons: "Wifi didn’t work."
Pros: "Boarding was quick and easy. There was enough room for carry on in the overhead compartments and the in flight entertainment system was great with an easy access usb charging port."
Cons: "Seats we’re small, no room to place anything in the pocket in front of me and the chairs were so small that all the people next to me had no room to move. None of them were extremely big people, but they didn’t have room for their hands and feet, so they were all in my space. The isle was too narrow"
Pros: "Plane was good, no delays and passport control in Charlotte, NC was quick."
Cons: "I can’t believe we had to board this international flight by riding a bus to the plane and climbing the stairs into the plane."
Cons: "They canceled my flight. And they keep us at the airport until 10pm to tell us that flight got canceled. The worst part was they offer us to we buy with with “discount” embarrassing. They could tell me at 6pm that flight is canceled and to find other way to get to nyc."
Pros: "Honestly. Nothing."
Cons: "Internet was down and no entertainment on a transcontinental flight. That’s absurd. Overhead luggage packing was not regulated so made intentionally difficult. Assignment of bags to be checked should be based on size not who is last. Grossly disappointed with service"
Cons: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep."
Pros: "I flew business class for this trip and loved the leg room!! Having frequently flown coach class on these overseas flights, I have a hard time folding my long legs into the cramped seats and arriving rested and in good humor. I can say unequivocally that the flight attendants give you much more personalized attention in business class. I didn't have to, but I preordered my meals and that info was registered, and that way I got what I wanted. I also made use of the Admirals Clubs during layovers."
Pros: "Being able to pick your seat ahead of time, comfortable leather seats, snacks, on-board entertainment and free carry on make it worth paying a little extra over the other budget airlines."
Cons: "Constant delays. Maybe it has more to do with O'Hare itself than AA."
Cons: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"
Pros: "Pilot kept informing us what was happening..."
Cons: "Plane already late, then 15 minute taxi, then they could not drive the walkway up to us correctly so another 10 minutes wasted. We missed our connecting flight... rescheduled with different airlines much later. Missed a whole day out of our three day visit. Airline travel at its normal worst!"
Pros: "They got me there on time"
Cons: "Long delay getting off STL-CLT. Made it to gate for CLT-ROC. Then, crew delay. The usual crammed interior, cheap snacks, feeling about like a public bus"
Pros: "Uneventful, on time, boarded fast."
Cons: "Just an observation, as soon as the plane stops and the fasten seatbelt sign turns off, the first people to stand are all the older white men on the flight. Never noticed that before but I'm sure it's true on most flights. Check your privilege."
Pros: "This trip was short and sweet.. Uneventful +Praise God!"
Pros: "Nice flight"
Cons: "Flight cancelled. Airline screwed me ovet"
Pros: "fairly comfortable, crew was helpful"
Cons: "Having to use my phone for entertainment, with no place to plug it in"
Cons: "The entertainment screens did not work in my seat and my wife's seat."
Pros: "Thanks everything was on time. Very nice cre"
Pros: "The crew were friendly and did their job effectively"
Cons: "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"
Pros: "Loved exit row as a surprise when I boarded!"
Cons: "$8 white wine is crazy expensive. But loved the Sav Blanc from France!"
Pros: "Video entertainment not working for my whole row."
Pros: "Flight was on time."
Cons: "Awful, dirty, tiny plane with no amenities."
Pros: "Flight was clean"
Cons: "Staff was rude Poor service by the staff Did not arrive @ our destination in time Missed our flight out from Paris No accommodation by AA staff / no responsibility stating this was a BA itinerary not AA which is ridiculous!!!! WILL NEVER USE AMERICAN AGAIN — I used to advocate friends to use AA — after this experience— never again"
Pros: "Nothing in particular"
Cons: "Flight attendants"
Pros: "on-time, very organized, fast checkin"
Cons: "cramp leg space"
Pros: "Agents were very helpful"
Pros: "Nice screens with a good movie selection. Alcohol was included."
Cons: "I'm 5'10 and my knees were smashed into the way-too-reclined seat in front of me for 10+ hours. Even though we booked together our seats were separated by 1 row and 4 seats over and they were unable to put us together, even though my row were all single travelers."
Pros: "it was easy to check in and short layovers"
Cons: "planes were really old and uncomfortable, I could not sleep at all, the seats are ridiculously small and not fit for a grown up. One of the worst flights ever for sure"
Cons: "Missed that flight because my finair was delayed at Helsinki"
Pros: "It was on time & staff were pleasant & effective"
Cons: "The flight was late by 2 hours."
Pros: "10 hour flight with entertainment system in main cabin that had no sound. Made the flight feel a lot longer."
Pros: "Friendly flight crew."
Cons: "Flight was cancelled and was rebooked the following day. Plane arrived to my destination 25 minutes late."
Pros: "Old plane"
Pros: "Flight was quick- onboard entertainment (streaming videos to your device) was cool...but the back of the plane is pretty bumpy and there was a lot of turbulance."
Pros: "The actual attendants on board were perfunctory but had zero urgency or understanding that we had been delayed or notified we'd be so delayed. Appeared there was zero communcation between the gate staff and actual crew. So much was so 'typical Miami' which is just a sad way any travel experience should be described. I expect more from the largest global airline especially when I just listened to several interviews from the CEO who appeared to pride himself to be accurate in being the best to serve his patrons."
Pros: "Overall great flight and great service. No complaints!"
Cons: "I feel as though I should receive some kind of courtesy credit for the poor condition of the plane, friendliness of the staff, efficiency of the staff, and finally for being 3 hours late because failure to adequately fuel the plane. I was skipped for receiving refreshments, the plane had interior panels falling off. The second flight didn't have enough fuel for a 40 minute flight. The pilot told us that we were delayed for rain for 10 minutes but we did not have enough fuel to circle around. As a result we came back to Philadelphia. I missed a graduation party as a result. I had a poor experience. The flight attendants did not greet me on entrance or exit."
Pros: "I messed up royally, as a result, I missed my flight to Miami. However, they were able to put me on the available flight without the extra cost to me. Thanks a lot."
Cons: "We was waiting for one hours and more in the aircraft for departure on LGA and Dallas"
Pros: "The entertainment, the crew were very hospitable. The flight was on time"
Pros: "Left on time arrived on time."
Cons: "We went to the gate early and it was printed on our boarding passes. We left to get some food and came back and tried to board. The gate agent was incredibly rude and sarcastic about telling us that the gate had been changed. They also tried to sell us 3 upgrades when we were trying to get our boarding passes."
Pros: "I arrived on time."
Cons: "No personal l TVs. Salty soulless flight attendants. No AC power or wifi even in main cabin economy comfort. Tbis old plane needs to be retired or renovated."
Pros: "Everything about the 787. Very comfortable and pleasant"
Cons: "Again, United is not enforcing its own COVID restrictions. That’s gotta stop"
Cons: "It's United, my low expectations were dashed"
Cons: "The actual flight was fine. It was the delay, followed by what seemed changing info on when it was happening. Every 30 minutes it changed. Five minutes before the flight, the info board said it had been moved to 9:40pm and was changed from Gate 3 to Gate 30, a very long distance to get to. However t"
Pros: "Flight was on time and crew was friendly"
Cons: "Seat was quite uncomfortable and I would love more soda choices."
Cons: "Not having an eight hour delay due to poor scheduling of the airline."
Pros: "Great crew"
Cons: "Very uncomfortable seats"
Pros: "Our flights arrived just in time, and everything was set up for us to be on time in our destination."
Cons: "There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama."
Pros: "Was good and all went well."
Pros: "The flight from BOS to NEW was great. Great plane, great crew. The flight from NEW to BOZ was not great. The seats were not as comfortable. The staff was not helpful but the were friendly."
Cons: "They skipped our row for beverage and breakfast. Never offered food. Didn't even know they were serving others. We paid for an upgrade for economy plus and got less than economy. Also the inflight entertainment was down. 4.5 hr flight and you had to pay for wifi if you didn't bring a book. 2 young kids , one phone and a long flight means unhappy customers."
Pros: "Nothing.... Seats were terrible!!!!!!!!"
Cons: "We booked Lufthansa and paid more for our ticket to have this airline. We ended up on a united flight which we did not want. They have no TVs and tiny seats which is absolutely ridiculous considering it’s international travel. If we book one airline we expect to get the airline we paid for."
Pros: "Comfortable seats"
Pros: "Crew we're very friendly and helpful"
Pros: "Nothing. Horrible experience."
Cons: "RST to ORD to SEA took 16 hours because of non airworthy United planes at RST. First one cancelled, second fixed after several hours but SEA connection missed at ORD. Fortunately AA had a ORD-SEA flight available or I'd still be in Chicago."
Pros: "Flew First Class from Chicago to Fort Lauderdale. The food was a banana and the seat in front of me was broken and when it went back, it was in my lap. No one seemed to care.."
Cons: "Our flight was delayed and there was a really long line of passengers trying to switch connecting flights. There were two women working at the counter. One of their shifts was over. She called her manager and said she was willing to work later to handle the crowd, but the manager does not want to pay overtime so she was told to leave. So one woman was left to handle the massive line all by herself. I stood in line over two hours. I believe if someone is willing to help out that would have been the best solution."
Pros: "Stewardess was very kind and engaging, even in the middle of the night!"
Pros: "Efficient boarding and on time departure/arrival."
Cons: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing)."
Pros: "The crews were very kind and friendly."
Cons: "I bought a ticket for ANA but my flight was United. It was ok but I payed extra to get flight with ANA so I was disappointed a bit."
Pros: "Loved the in flight direct tv in the seat backs"
Cons: "sat on tarmac at Ohare for 47 minutes causing us to miss our connecting flight"
Pros: "Plane was very comfortable"
Cons: "Long line wait in corridor"
Cons: "Small seats small bathrooms hit my head on door just trying to go to the bathroom"
Pros: "Got through sucurity ar PNR barely in time to make flight."
Cons: "Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access."
Cons: "The first leg of the trip the flight crew let me carry on my purse and small overnight bag. We land in ORD and the gate team at our connecting flight was beyond rude, shaming me for having "two carry-on's". They demanded I surrender and check my overnight bag (really just a "gym bag") PLUS they charged me $50! When I challenged the charge and the luggage change mid-trip, they said if I didn't give them my bag and pay the fee, they would deny me boarding! I'll avoid United in the future when ever I can!"
Pros: "The food choices were good and the service was excellent, Always kind and responsive to my needs and attentive."
Cons: "Boarding could be done by letting people with window seats being seated first, then the middle seats next and finally aisle seats last! That way people would not have to get up from their seats after they have been sitting down to get back up to allow the people in the inner seat to get to their seats a pond boarding the plane after the people in the aisle seat are already sitting!"
Cons: "Super uncomfortable seats"
Pros: "No problems on the way home."
Pros: "Flight comfort and online crew were good and no complaints"
Cons: "Flight delayed boarding 31/2 hrs and then over an hour delayed on the ground before takeoff."
Pros: "I liked the in flight entertainment offered at not extra charge. This was probably the best thing about the whole experience."
Cons: "I do not like this assigned seating thing. Most people wanted to move around. And with assigned seating boarding takes longer because you have people coming in all over the plain instead of filling form back to front. Just takes too long."
Pros: "Comfortable seats enough legg space and courteous crew land and inflight"
Cons: "No food for a 4 hour flight is torture .. no entertaiment was also unexpected"
Pros: "Very narrow seats."
Cons: "The seats are very very small ,its very annoying"
Pros: "On time and comfort"
Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."
Pros: "The flight came empty hence we were able to stretch and sleep across seats. I was pleasantly surprised at the amount of food served by United. It was a Lot and the crew took very good care of the people on the flight. The Pilot was also very engaging and provided tips about the route, etc."
Pros: "Everything was quick and convenient! No hassles! Smooth sailing"
Pros: "Clean aircraft, swift flight"
Cons: "Seat was changed to last row/middle seat (not what initially booked or confirmed with online check-in). Before takeoff, attendant moved all passengers in back row to alternate seats. Which meant that I was no longer traveling with my colleague. Unfortunately, that made our intended meeting time impossible."
Pros: "Got to flight on time"
Cons: "Everything good"
Cons: "Male attendant is very poor"
Cons: "My flight was originally at 10:25am and got moved due to fog to 11:00am which is understandable. But the plane gets in and the captain comes off and says he's clocked off. And that the next captain wouldn't be getting in till 2:40. I would think they would've had enough time to line up another captain knowing the fog was causing delays. It made me miss my flight to Houston. I just really think this all could've been avoided"
Pros: "Great flight crew"
Pros: "The crew was very friendly, very professional. The plan was very clean (it helps being new!)."
Cons: "I'm 6'3" , I wouldn't say this was United's fault but the truncated seat size is endemic to the entire industry. But It was SO CRAMPED."
Pros: "It wasn't a big plane, so the seats were on the smaller side. Nonetheless, it wasn't terribly uncomfortable. Fast boarding process."
Cons: "North Bend's baggage handling is very slow to unload the aircraft and get the baggage up to the turnstile. This is a bit odd, considering there is only one aircraft on deck at any given time requiring unloading."
Pros: "Nothing was good about this flight."
Cons: "The flight was delayed for almost 3 hours for no good reason. The airline decided to assign a different aircraft, that's the only reason why. My husband had to go to work at 8am. We were supposed to land at 1am, instead we got home after 4am. On top of that Chicago airport had nothing open, only a Starbucks and we were starving. We also had a dog with us and he needed to have a bathrooms break due to the delay. Well we were told security was closed so if we excited the airport we wouldn't be able to come back in. So we went to the in-airport dog relief area, but a man that didn't speak English was cleaning it and told us it was closed. So what was our poor dog supposed to do in this horrible flight delay situation? It's just cruel."
Pros: "The crew was great but the flight was delayed for two hours"
Cons: "The flight being delayed and comfort"
Pros: "Friendly staff. Nice amenities. Quick on and off"
Cons: "That I would have had to pay for Wifi or to watch tv"
Pros: "Seat itself was comfortable."
Cons: "Out of several beverage options. TV was not working at my seat. Seats also a little cramped. Boarding seemed disorganized."
Pros: "It was a pretty smooth flight and it was pretty well organized."
Cons: "The plane was in the Houston hanger most of the day, but it seems they didn't test it. Even after being delayed on the ground due to rain and a mechanical problem with the ramp for three hours, the plane had to turn around and come back to Houston due to another mechanical issue. Finally left 13.5 hours late. I did receive a hotel room, breakfast and 10,000 miles compensation for the hassle, but I would rather have been in Brazil on time."
Pros: "Thank you for moving me to another flight when mine was cancelled I appreciate that."
Cons: "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
Airlines flying from Rochester to Colombia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rochester to Colombia
Masks required on board, masks provided on flights from Rochester to Colombia
Social distancing seating
Middle seats unavailable to book on flights from Rochester to Colombia
Testing for antibodies, testing for symptoms for flights from Rochester to Colombia
Waiving of change fees. Search flexible flights from Rochester to Colombia